Operation Manual

Problem Cause Solution
Cannot use Web Image
Monitor to print documents
stored in Document Server.
When print volume limits are
specified, users cannot print
beyond their print volume
limit. Print jobs selected by
users who have reached
their print volume limits will
be canceled.
• For details about specifying print
volume limits, see Security Guide.
• To view the status of a print job,
see [Print Job History]. In Web
Image Monitor, click [Job] on the
[Status/Information] menu. And
then click [Print Job History] in
"Document Server".
The function does not run or
cannot be used.
If you cannot carry out your
job, it may be that the
machine is being used by
another function.
Wait until the current job is completed
before trying again.
For details about Function
Compatibility, see "When Multiple
Functions Cannot Be Executed
Simultaneously", Troubleshooting.
The print image is not
properly positioned on the
paper.
• The machine has not
detected the paper
type and/or width
correctly.
• The print position is not
aligned properly.
Contact the machine administrator or
your service representative.
• There are times when images might not turn out as you want because of paper type, paper size, or
paper capacity problems, use the recommended paper. For details about recommended paper,
see page 134 "Recommended Paper Sizes and Types".
When Multiple Functions Cannot Be Executed Simultaneously
If you cannot carry out your job, it may be that the machine is being used by another function.
Wait until the current job is completed before trying again. In certain cases, you can carry out another
job using a different function while the current job is being performed.
For details about Function Compatibility, see "Function Compatibility", Troubleshooting.
When You Have Problems Operating the Machine
153