User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Ink Troubleshooting Information for This Machine For safe and correct use, be sure to read the Safety Information in Read This FIrst before using the machine.
TABLE OF CONTENTS How to Read the Manuals................................................................................................................................. 7 Symbols Used in the Manuals.......................................................................................................................7 Model-Specific Information............................................................................................................................... 8 Names of Major Features............
[Copy] Screen..............................................................................................................................................43 [Scanner] Screen......................................................................................................................................... 46 Registering Functions in a Program.................................................................................................................
Storing Data in the Document Server............................................................................................................. 87 4. Print Installing the Printer Driver for a Network Connection..................................................................................89 Installing the Printer Driver for the Selected Port........................................................................................89 Using Windows Print Server...............................................
Deleting an SMB Registered Folder.........................................................................................................119 Entering the Path to the Destination Manually........................................................................................ 120 Basic Procedure for Sending Scan Files by E-mail......................................................................................122 Registering an E-mail Destination.............................................................
When You Have Problems Operating the Machine...................................................................................185 When Multiple Functions Cannot Be Executed Simultaneously............................................................ 190 Messages Displayed When You Use the Copy/Document Server Function........................................... 191 Messages Displayed When You Use the Printer Function..........................................................................
Notes to users in the state of California (Notes to Users in USA) (mainly North America).... .................................................................................................................................................................... 246 INDEX...........................................................................................................................................................
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections. It indicates where you can find further relevant information.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DNE003 The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
Names of Major Features In this manual, major features of the machine are referred to as follows: • Roll Unit RU6550 Paper Input Location 2 9
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1. What You Can Do with This Machine You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on a single sheet (Combine) See "Combined Copying", Copy/ Document Server. Conserving ink when printing (Ink Save function) See "Enabling the Ink Saving Function", Print. Reducing electricity consumption See "Saving Energy", Getting Started.
1. What You Can Do with This Machine Using Scanned Files on the Computer CQH100 Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan. Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan. Storing scan files in a shared folder See "Basic Procedure When Using Scan to Folder", Scan. Storing scan files on media See "Basic Procedure for Saving Scan Files on a Memory Storage Device", Scan.
Searching by What You Want to Do Registering Destinations CQH101 Using the control panel to register destinations in the Address Book See "Registering a destination in the address book manually", Scan. Operating the Machine More Effectively CQH102 Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions.
1. What You Can Do with This Machine Registering frequently-used settings as initial settings (Program as Defaults) See "Changing the Default Functions of the Initial Screen", Convenient Functions. Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print. Changing the initial settings of the printer driver to frequently-used printing settings See "Displaying the [Printing Preferences] Dialog Box", Print.
What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. DNE059 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. • You can display only the icons of functions and shortcuts that you use.
1. What You Can Do with This Machine Making Copies Using Various Functions CQH002 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. See "Copying in Color", Copy/ Document Server. • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, page numbers, and texts. See "Stamps", Copy/ Document Server. • You can adjust the color tones and image quality of your copies.
What You Can Do with This Machine Printing Data Using Various Functions CQH003 • This machine supports network and local connections. • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver. The following types of print jobs can be selected: Sample Print, Locked Print, Hold Print, and Stored Print. See "Storing Documents in the Hard Disk Drive and Printing Them", Print. • You can collate printed paper.
1. What You Can Do with This Machine CQH004 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer mode to your computer. • For details about how to use the Document Server, see "Storing Data in the Document Server", Copy/ Document Server. • For details about the Document Server in copier mode, see "Document Server", Copy/ Document Server.
What You Can Do with This Machine Using the Scanner in a Network Environment CQK103 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Basic Procedure for Sending Scan Files by E-mail", Scan. • You can send scan files directly to folders (Sending scan files by Scan to Folder). See "Basic Procedure When Using Scan to Folder", Scan.
1. What You Can Do with This Machine DHJ266 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [PDF (JPEG 2000)], or [PDF/A]. • This function allows the machine to optically recognize characters in various languages and up to approximately 40,000 characters a page on paper up to A1 size. • See "Embedding Text Information in Scanned Data", Scan.
What You Can Do with This Machine • You can limit the usage of functions for each user. • See Security Guide. Monitoring and Setting the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings.
1. What You Can Do with This Machine CQH103 • Using the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy. This can minimize the risk of confidential information being copied. If the document is copied on a machine without the Copy Data Security Unit, the hidden text becomes conspicuous in the copy, showing that the copy is unauthorized.
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front 1 2 3 4 5 18 7 6 8 17 9 16 14 15 13 12 11 10 DNE001 1. Original cover Open to clear jammed originals. 2. Original stacker Originals are stacked here. 3. Control panel See page 27 "Guide to the Names and Functions of the Machine's Control Panel".
2. Getting Started 4. [Scanner Stop] key Use if originals are feeding in slanted, or to cancel scanning while an original is feeding in. 5. Original table Place originals here scanning side down. 6. Original guide Set to the width of your originals. 7. Paper holding lever This lever holds paper that is inserted into the paper input location or the paper bypass location. Use this lever to copy or print from the bypass location, or to remove misfed paper. 8. Cartridge cover Open to replace print cartridges.
Guide to Names and Functions of Components Rear 1 4 2 3 DNE002 1. Original exit Originals are delivered here. 2. Vents Prevent overheating. 3. Ink collector unit cover Open this cover to replace the ink collector unit. Ink used for maintenance collects in the ink collector unit. 4. Original output guide Stacks originals delivered to the rear output. • The fan inside the machine near the vents may continue running to cool the machine. For details, see page 220 "When Other Messages Appear".
2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options • Using Print Copy Tool, you can edit and manage print, copy, or scan jobs and configure device settings. For details about the available Print Copy Tool functions, see the Print Copy Tool manual. 1 2 DNE004 1. Paper holder Use to set a paper roll onto the paper input location. This is useful to change quickly to a different size paper roll from the paper holder. 2.
Guide to the Names and Functions of the Machine's Control Panel Guide to the Names and Functions of the Machine's Control Panel 1 2 5 6 5 4 3 DNE093 1. Display panel This is a touch panel display that features icons, keys, shortcuts, and widgets that allow you to navigate the screens of the various functions and applications and provide you with information about operation status and other messages. See page 39 "How to Use the [Home] Screen" and page 43 "How to Use Each Application". 2.
2. Getting Started Changing the Display Language You can change the language used on the display. English is set as default. 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [Change Langs. Widget]. 3. Select the language you want to display. 4. Press [OK].
Setting the Output Basket Setting the Output Basket • Open the output basket before you start printing. • Hold the bars with both hands. If you hold the bars with only one hand, you might drop the bars. • If the machine is installed near an air conditioner or heater, the delivered paper might not be stacked properly due to the air from the air conditioner or heater. • Printing photos or other images that use a lot of ink may make the paper frail so that it does not stack properly.
2. Getting Started 2C 2B 2 2A DNE063 • A1/A2 (landscape)/D/C (landscape) stack mode To stack A1/D or A2/C (landscape) paper properly, set up the output basket in A1/A2 (landscape)/D/C (landscape) stack mode, see page 35 "Setting Up the Output Basket in A1/A2 (landscape)/D/C (landscape) Stack Mode". 2C 2B 2A DNE064 Names of the parts of the output basket 3 B 2 C 2 2 2 1 DNE066 1. Bar 1 2. Bar 2 3. Lever Hold them to change the mode of the output basket.
Setting the Output Basket Setting Up the Output Basket in Basic Mode For most printing, the basket can be set up in the basic mode. 1. Make sure the output basket is closed, and then pull it out. DNE067 2. Slide bar 2 toward 2A. Hold both ends of bar 2. 1 2 2A 2 2C 2B DNE122 1. Bar 2 2. 2A DNE068 Make sure the output basket is open before you start printing.
2. Getting Started Printed paper is output as shown in the illustration. DNE124 Close the output basket 1. Push the output basket towards the machine. DNE069 Setting Up the Output Basket in A0/A1/E/D Stack Mode To stack A0/E or A1/D paper properly, set up the output basket in A0/A1/E/D stack mode. 1. Make sure that the output basket is in basic mode.
Setting the Output Basket 2. Carefully pull out bar 1 horizontally until it stops. 2 1 DNE070 1. Bar 1 The output basket locks in the horizontal position. DNE071 3. Slide bar 2 toward 2B. Hold both ends of bar 2. 1 2A 2 2C 2B DNE096 1. Bar 2 2. 2B Slide bar 2 until it clicks.
2. Getting Started DNE097 When you start printing, make sure that the output basket is open as shown above. Printed paper is output as shown in the illustration. DNE125 Set the output basket to its original position 1. Slide bar 2 toward 2A. Hold both ends of bar 2. 2 2A 1 2C 2B 2 DNE098 1. Bar 2 2.
Setting the Output Basket 2. Carefully push in bar 1 horizontally until it stops. 1 DNE072 1. Bar 1 Setting Up the Output Basket in A1/A2 (landscape)/D/C (landscape) Stack Mode To stack A1/D or A2/C (landscape) paper properly, set up the output basket in A1/A2 (landscape)/D/C (landscape) stack mode. 1. Make sure that the output basket is in the basic mode. DNE068 2. Carefully pull out bar 1 horizontally until it stops.
2. Getting Started 1. Bar 1 The output basket locks in the horizontal position. DNE071 3. Slide bar 2 toward 2B. Hold both ends of bar 2. Slide bar 2 until it clicks. 1 2A 2 2C 2B DNE096 1. Bar 2 2. 2B 4. Turn lever to 2C. 1 2 2A 2C 2B 2 DNE099 1. Lever 2.
Setting the Output Basket DNE100 When you start printing, make sure that the output basket is open as shown above. Printed paper is output as shown in the illustration. DNE126 Set the output basket to its original position 1. Turn lever to 2B. 2 1 2C 2A 2B DNE121 1. Lever 2. 2B 2. Slide bar 2 toward 2A. Hold both ends of bar 2.
2. Getting Started 2 2A 1 2C 2B 2 DNE098 1. Bar 2 2. 2A 3. Carefully push in bar 1 horizontally until it stops. 1 DNE072 1.
How to Use the [Home] Screen How to Use the [Home] Screen The [Home] screen is set as the default screen when the machine is turned on. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen. Also, you can register widgets such as the Change Langs. Widget to it. The [Home] screen and the screen of each function may differ depending on the optional units that are installed.
2. Getting Started For details about the modes, see "Saving Energy", Getting Started. 5. Application list icon Press to display the application list. You can create shortcuts to the applications on the [Home] screen. To use an application displayed in the [Widget] tab and [Program] tab, create a shortcut for the application on the [Home] screen. For details, see "Customizing the [Home] Screen", Convenient Functions. 6. Icons to switch between screens Press to switch between the five home screens.
How to Use the [Home] Screen • Machine Features • Counter • Inquiry • Address Book Management • Tray Paper Settings • Current Job / Job History • The [Home] screen is set as the default screen when the machine is turned on. You can change this default setting under Function Priority. See "Screen Features", Connecting the Machine/ System Settings. Adding Icons to the [Home] Screen Adding shortcuts to the [Home] screen You can add shortcuts to the machine's functions.
2. Getting Started 3. Press the [Program] tab. 4. Press and hold down the [Bookmark] icon. The image of where the shortcut is to be placed on the [Home] screen is displayed. 5. Drag the icon to where you want to place it on the screen. 6. Select the bookmark you want to add from the bookmark list. Adding shortcuts to programs to the [Home] screen You can add shortcuts to programs registered on Copier mode, Scanner mode, or quick applications. 1.
How to Use Each Application How to Use Each Application You can open the function screens by pressing icons such as [Copy] or [Scanner] on the [Home] screen. Three kinds of screens ("Standard Application Screen", "Classic Application Screen", and "Quick Application Screen") can be used by each function. Standard Application Screen Functions and settings that are used frequently are shown on the top screen. Flick the screen up or down to select a setting item.
2. Getting Started 2 3 4 1 5 7 6 DNE110 No. Icon Description 1 You can select a color mode. 2 You can reduce or enlarge images. 3 You can select the paper input location containing the paper you want to copy onto, and specify the length to cut the paper loaded in the paper input location. You can specify the numbers of copies to be made. 4 5 6 7 44 Press a number to enter the number of copies using the keyboard. You can also specify the number of copies by pressing [ ] or [ ].
How to Use Each Application 8 13 9 12 10 11 DNE132 No. 8 9 Icon Description You can select an original type that is suitable for your originals. You can assemble copies as sets in sequential order. 10 You can specify the size of originals when copying custom size originals. 11 You can find other settings. 12 You can select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper.
2. Getting Started [Scanner] Screen 1 2 3 4 5 6 13 12 7 8 9 11 No. 1 10 Icon DNE105 Description Displays the type of scanner destination. Press to switch between e-mail destinations and folder destinations. The specified destination is shown here. 2 By tapping the destination, you can register it to the Address Book or remove it from the destinations. By flicking up and down, you can confirm the selected destinations. The total number of the selected destinations appears.
How to Use Each Application No. Icon Description 5 Press to clear your current settings. 6 Press to display the preview screen after scanning originals. 7 You can check the settings in Send Settings. 8 Press to open the send settings screen. For details, see page 47 "[Send Settings] screen". 9 10 Press to scan originals and start sending. Press to switch the section of the Address Book. Shows the destinations in the Address Book.
2. Getting Started 1 2 3 7 No. 6 5 Icon DNE106 Description 1 Press to select the settings that are appropriate for the type of your original and color mode. 2 Press to select a file type. 3 Press to select the resolution to scan the original. 4 If you select this, the machine waits indefinitely for additional originals. Press to specify the density to scan the original. 5 You can also specify the density by touching the it right or left. 6 Press to specify a file name.
How to Use Each Application No. Icon Description 8 Press to select the orientation of the original. 9 Press to specify the sender. 10 Press to specify the magnification ratio for scanning the original. 11 Press to enter the subject of the e-mail. 12 Press to enter the main text of the e-mail. 13 14 17 No. 15 16 Icon DNE108 Description 13 If you select [Positive / Negative], a black and white original will produce a negative scanned image.
2. Getting Started Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different.
Registering Functions in a Program This section explains how to register functions to a program by using each application. Standard Applications/Quick Applications 1. Edit the settings so all functions you want to register to a program are selected on the [Copy], [Scanner], or [Quick Scanner] screen. 2. Press [Menu] ( ) at the bottom of the screen in the center. 3. Press [Reg. Current Setting to Program]. 4. Press the program number you want to register. 5. Enter the program name. 6.
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Registering Functions in a Program Example of Programs (When Using the Classic Applications) Copier (Classic) Program name Program description Effect Dated confidential copy In [Edit / Color], specify [CONFIDENTIAL] under [Preset Stamp], and [Date Stamp]. You can increase security awareness by printing "CONFIDENTIAL" and the date on copies. Stamping corporate name copy Specify [User Stamp] in [Edit / Color]. You can stamp the name of your company on copies of working or architectural drawings.
2. Getting Started Program name Program description Long-term storage scan Select [PDF/A] in [Send File Type / Name]. You can easily digitize documents to "PDF/A" file format, which is suitable for long-term storage. Unified-size scan In [Scan Settings], select [Reduce / Enlarge] under [Edit], and then specify the reproduction ratio or finished size of scanned data for each page of the original. You can skip the procedure to unify the print size when reprinting scanned data.
Turning On/Off the Power Turning On/Off the Power • Do not repeatedly push the main power switch. • When you push the main power switch, wait at least 10 seconds after it is confirmed that the main power indicator has lit up or gone out. Not doing so may result in nozzle clogging due to dried head, leading to malfunctions. The main power switch is on the left side of the machine.
2. Getting Started • Do not hold down the main power switch while turning off the main power. Doing so forcibly turns off the machine's power and may damage the hard disk or memory and cause malfunctions. 1. Push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative.
Logging In the Machine Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code. If you can use the machine, you can say that you are logged in.
2. Getting Started 1. Press [Login] on the top right on the screen. 2. Press [User Name]. 3. Enter a Login User Name, and then press [Done]. 4. Press [Password]. 5. Enter a Login Password, and then press [Done]. 6. Press [Login]. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set.
Logging In the Machine 2. Press [OK].
2. Getting Started Placing Originals • Place one original at a time on the original table. • When inserting an original, push it lightly against the rollers. Pushing it with force may cause an original jam. • Once an original start to feed in, do not push or pull it. This may damage the original. • If the original's front or rear edge is badly curled, smooth it out with both hands before scanning. If the original is inserted as is, it may be damaged.
Placing Originals 4. Using both hands, carefully insert the original between the original guides, scan side down. Push the original so that it makes light contact with the feed rollers. Support the original with your hands until it feeds in. DNE013 Stopping originals from feeding in If the originals are feeding in slanted, or jamming, etc., press the [Scanner Stop] key to stop them feeding in.
2. Getting Started originals onto the original output guides, see "Ejecting originals onto the original output guides", Paper Specifications and Adding Paper. 1. Open the carrier sheet with the transparent sheet face up, and then insert the original also face up. Align the original with the fold of the carrier sheet. CBA051 2. Adjust the original guides to the size of the carrier sheet. 3.
Placing Originals 1. Check that the output basket is in basic mode. DNE016 2. Adjust the original guides to the original size. 3. Place the trailing edge of the rolled original on the output basket. 4. Pull the leading edge of the original up to the original table with the side to be scanned facing down. 5. Using both hands, carefully insert the original between the original guides.
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3. Copy This chapter describes frequently used copier functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Basic Procedure To make copies of originals, place them on the original table. For details, see page 60 "Placing Originals on the Original Table". To specify output locations for originals, see "Output Locations for Originals", Paper Specifications and Adding Paper.
3. Copy 8. Place the original on the original table. The original feeds into the machine automatically, and copying starts. If [Press Start Key] is selected for [Feed Start Method], copying starts after you press [Start]. 9. When the copy job is finished, press [Reset] to clear the settings.
Reducing or Enlarging Originals Reducing or Enlarging Originals This section describes methods of reducing or enlarging images by specifying a reproduction ratio, or a paper size. Base Point The upper right corner is the base point. CPH016 In addition to the functions described in this section, advanced reduce/enlarge copy functions are also available. For details about these functions, see "Advanced Reduce/Enlarge Copying", Copy/ Document Server. • The reproduction ratio is between 25.0 and 400.0%.
3. Copy When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen". When Using the Copier (Classic) Application 1. Press [Reduce / Enlarge]. 2. Select a ratio, and then press [OK]. 3. Place the original, and start scanning. Zoom You can specify the reproduction ratio in increments of 0.1%.
Reducing or Enlarging Originals CKN007 When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen". When Using the Copier (Classic) Application To specify a reproduction ratio, enter the ratio using the number keys or specify the ratio with [ ] or [ ]. This section describes how to enter the ratio using the number keys. 1. Press [Reduce / Enlarge]. 2. Press [Number keys].
3. Copy 3. Enter the desired ratio with the number keys, and then press [ ]. 4. Press [OK] twice. 5. Place the original, and start scanning. Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • You cannot use the paper bypass location with this function. This is useful to copy different size originals to the same size paper.
Reducing or Enlarging Originals E (34 × 44) , D (22 × 34) , C (17 × 22) , B (11 × 17) , A (81/2 × 11) , C (18 × 24) , B (12 × 18) , A (9 × 12) • Architecture E (36 × 48) , D (24 × 36) • Others 81/2 × 12 30 × 42 , 81/2 × 13 , 81/2 × 14 , 11 × 14 , 11 × 15 , 12 × 141/2 , 30 × 21 , When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen". When Using the Copier (Classic) Application 1. Press [Auto Reduce / Enlarge]. 2. Select the paper size. 3.
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Reducing or Enlarging Originals When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen". When Using the Copier (Classic) Application 1. Press [User Auto R/E]. 2. Check that the combination selected for User Auto Reduce / Enlarge is the one you want. 3. Place the original, and start scanning.
3. Copy Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25.0 and 400.0%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly. CKN014 • You cannot use the paper bypass location with this function. There are three types of One-Sided Combine.
Combined Copying CKN016 When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen". When Using the Copier (Classic) Application 1. Press [Combine]. 2. Select the number of originals to combine. 3. Press [Original Orientation]. 4. Select the original orientation. 5. Press [OK] twice. 6. Select the paper size. 7. Place the original, and start scanning.
3. Copy Specifying the Length of Copy Paper Cut Specify the length to cut the paper loaded in the paper input location. • You cannot cut the paper in the paper bypass location. The following paper cut methods are available: Synchro Cut Cuts the paper at the same length as the original. If the copy is enlarged or reduced, the machine calculates the appropriate length for the magnification ratio and cuts the paper. Preset Cut Cuts the paper at a preset size, regardless of the size of the original.
Specifying the Length of Copy Paper Cut When Using the Copier (Classic) Application 1. Select Paper Input Location 1 or 2. 2. Make sure that [Synchro Cut] is selected. Preset Cut Cuts the paper at a preset size, regardless of the size of the original. You can use this to copy different sized originals to the same size. When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen". When Using the Copier (Classic) Application 1.
3. Copy The preset cut size differs depending on the paper roll width. It is cut in the following sizes.
Specifying the Length of Copy Paper Cut Paper roll width 11 inch Preset Preset 81/2 × 11 11 × 17 • Architecture Paper roll width Preset Preset 36 inch 36 × 48 24 × 36 30 inch 30 × 42 21 × 30 24 inch 24 × 36 18 × 24 18 inch 18 × 24 12 × 18 12 inch 12 × 18 9 × 12 • Others Paper roll width Preset Preset 15 inch 15 × 20 - 14 inch - 81/2 × 14 Variable Cut Cuts the paper to the size entered.
3. Copy When Using the Copier (Classic) Application 1. Select [Variable Cut]. 2. Enter the length with the number keys, and then press [ ]. 3. Press [OK]. 4. Select Paper Input Location 1 or 2.
Copying from the Paper Bypass Location Copying from the Paper Bypass Location Use the paper bypass location to copy onto paper sizes that cannot be loaded on the paper input locations. About how to load paper in the paper bypass location, see page 152 "Loading Paper into the Paper Bypass Location". If cables are hanging from the back of the machine or objects are near the back of the machine, paper may bump against them and cause a paper jam or wrinkle the paper.
3. Copy • If you specify [Display Automatically] for [Paper Settings Screen for Bypass], you can display the [Bypass Paper] screen by pressing [ ] instead of pressing [ ]. For details, see "General Features", Copy/ Document Server. • If the paper bypass location is not automatically selected, press [ ]. Copying onto Regular Size Paper from the Paper Bypass Location When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen".
Copying from the Paper Bypass Location Copying onto Custom Size Paper from the Paper Bypass Location Paper that has a horizontal length of 279.4–914.4 mm (11.00–36.00 inches) and a vertical length of 210.0–2,000.0 mm (8.27–78.74 inches) can be fed in from the paper bypass location. When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen". When Using the Copier (Classic) Application 1. Open the front cover, and then pull up the paper holding lever. 2.
3. Copy Sort The machine assembles copies as sets in sequential order. Depending on your model and which options are installed on it, some of these functions might not be available. For details, see "Functions Requiring Optional Configurations", Getting Started. • To use the Rotate Sort function, two paper input locations that can be fed paper of the same size and type, but in different orientation ( ), are required. For details, see "Tray Paper Settings", Connecting the Machine/ System Settings.
Sort When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen". When Using the Copier (Classic) Application 1. Press [Finishing]. 2. Select [Sort] or [Rotate Sort], and then press [OK]. 3. Enter the number of copy sets using the number keys. 4. Place your original, and start scanning. To confirm the type of finishing, press [Sample Copy]. Scan each page of your original. Press [ ] after all the originals have been scanned.
3. Copy Changing the Number of Sets You can change the number of copy sets during copying. • This function can be used only when the Sort function is selected. When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen". When Using the Copier (Classic) Application 1. While "Copying..." is displayed, press [Stop]. 2. Enter the number of copy sets with the number keys. 3. Press [Continue]. Copying starts again.
Storing Data in the Document Server Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen. For details about the Document Server, see page 131 "Storing Data". • You cannot use the paper bypass location with this function. 1. Press [Store File]. 2.
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4. Print This chapter describes frequently used printer functions and operations. For information not included in this chapter, see Print available on our website. Installing the Printer Driver for a Network Connection This section describes the installation procedure of the printer drivers for network connection. • Manage Printers permission is required to install the driver. Log on as an Administrators group member.
4. Print 9. Select the [Printer Name:] check box of the machine model you want to use. 10. Configure the user code, default printer, and shared printer as necessary. 11. Click [Continue]. The installation starts. 12. Click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear. Using the IPP port • Installation of the certificate is especially necessary for users who want to print via IPP-SSL from Windows Vista/7/8/8.
Installing the Printer Driver for a Network Connection 5. In the [Select a shared printer by name] box, enter "http://(machine's IP address or host name)/printer (or ipp)" as the printer's address, and then click [Next]. 6. Click [Have Disk...]. 7. Click [Browse...], and then specify a location for the INF file.
4. Print Using Windows Print Server 1. Click [PostScript 3 Printer Driver] on the installer screen. 2. The software license agreement appears in the [License Agreement] dialog box. After reading the agreement, click [I accept the agreement.], and then click [Next >]. 3. Select a printer driver you want to use, and then click [Next >]. 4. Select [Specify a new port], and then click [Next >]. 5. Select [Network Printer], and then click [Next >]. 6.
Installing the Printer Driver for USB Connection Installing the Printer Driver for USB Connection This section explains how to install the printer driver using USB. See the installation procedure for the operating system you are using. Before installing, check that only the operating system is running on the computer and no print jobs are in progress. • Manage Printers permission is required to install the driver. Log on as an Administrators group member.
4. Print 9. Click [Finish]. If the printer driver has already been installed and plug and play is enabled, the icon of the printer connected to the "USB001" port is added to the [Printers], [Printers and Faxes], or [Devices and Printers] window. The number after "USB" varies depending on the number of printers connected. Windows Vista, Windows Server 2008 1. Check that the power of the machine is off. 2. Connect the machine and computer using a USB cable. Connect the USB cable firmly. 3.
Installing the Printer Driver for USB Connection Click [Settings] on the Charm Bar, and then click [Control Panel]. When the [Control Panel] window appears, click [View devices and printers]. • Windows 10: Right-click the [Start] button on the desktop, and then click [Control Panel]. When the [Control Panel] window appears, click [View devices and printers]. 2. Click any machine icon, and then click [Print server properties]. 3. Click the [Drivers] tab, and then click [Add]. 4. Click [Next]. 5.
4. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users. 1. On the [Start] menu, click [Devices and Printers]. 2.
Standard Printing Standard Printing This section explains how to print documents from the printer driver using WordPad in Windows 7 as an example. The screens displayed may differ depending on the application. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed. 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print].
4. Print Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list, select the printer you want to use. 3. Click [Preferences]. 4. Click the [Detailed Settings] tab. 5.
Combining Multiple Pages into Single Page Orientation From Left to Right/Top to Bottom From Right to Left/Top to Bottom Landscape 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left 99
4. Print Locked Print Sending a Locked Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, click [Locked Print]. 5. Click [Details...]. 6. Enter a User ID in the "Enter User ID:" box, and then enter a password in the "Password:" box. 7. Click [OK]. 8.
Locked Print 3. Press the [Print Jobs] tab. 4. Press [Locked Print Job]. 5. Select the files you want to print. You can select all the Locked Print files at once by pressing [Select All Jobs] after selecting a file. 6. Press [Print]. 7. Enter the password using the number keys, and then press [OK]. 8. Enter the number of copies using the number keys if necessary, and then press [Print].
4. Print Hold Print Sending a Hold Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, click [Hold Print]. 5. Click [Details...]. 6. Enter a User ID in the "Enter User ID:" box. You can optionally set a file name of a Hold Print file. 7.
Hold Print 3. Press the [Print Jobs] tab. 4. Press [Hold Print Job]. 5. Select the files you want to print. You can select all the Hold Print files at once by pressing [Select All Jobs] after selecting a file. 6. Press [Print]. 7. Enter the number of copies using the number keys if necessary, and then press [Print].
4. Print Stored Print Sending a Stored Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, select the print method to be used for Stored Print files. You can select four methods of Stored Print: To use the [Stored Print (Shared)] and [Store and Print (Shared)] functions, authentication must be enabled beforehand.
Stored Print Printing a Stored Print File Using the Control Panel • The Stored Print files are not deleted even after the printing has been completed. For the procedure to delete the documents, see "Deleting Stored Print files", Print. 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [Printer (Classic)] icon. 3. Press the [Print Jobs] tab. 4. Press [Stored Print Job]. 5. Select the files you want to print.
4. Print Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Do not cancel the file transfer process while the data is being sent to the Document Server. The process may not be canceled properly. If you accidentally cancel a print job, use the control panel of the machine to delete the transferred data.
Saving and Printing Using the Document Server 9. Click [OK]. 10. In the "Select Print Quality:" list, select [Speed Priority (Drawing)], [Speed Priority], [Standard], or [Quality Priority]. You can also specify the print quality settings by clicking the [Detailed Settings] tab, and then [Print Quality:Standard] in the "Menu:" box. 11. Change any other print settings if necessary. 12. Click [OK]. 13. Start printing from the application's [Print] dialog box.
4. Print Checking the Printer Status from the Printer Icon The quick applications that are installed on this machine allow you to operate some of the printer functions from a single screen. Using the Printer function of the quick applications, you can check the status of the jobs that have been sent from computers. If a transmitted job is put on hold for an error, you can easily reset the error by following the instruction that is displayed in the dialog box.
Using the Quick Print Release Function Using the Quick Print Release Function The quick applications that are installed on this machine allow you to operate some of the printer functions from a single screen. Using the Quick Print Release function, you can view the list of documents that are stored on the machine. From the list, any documents can be selected and printed. The print settings of the document and the date and time to send the document can be changed as well. 1.
4. Print Using the Print/Scan(Memory Storage Device) Function The Print/Scan(Memory Storage Device) function allows you to read and print files that are stored on a memory storage device such as an SD card or USB flash memory device. Also, you can save the scanned data on a memory storage device. The files in the following formats can be printed using the Print/Scan(Memory Storage Device) function: JPEG, TIFF, and PDF. The scanned data can be saved in JPEG, TIFF, or PDF format.
Using the Print/Scan(Memory Storage Device) Function 2. Press the [Print/Scan(Memory Storage Device)] icon. 3. Press [Scan to Media]. 4. Insert a memory storage device in the media slot. For details about how to insert a memory storage device, see "Inserting/Removing a Memory Storage Device", Getting Started. 5. Press [USB] or [SD Card], depending on the type of the storage device that you are using. 6. Specify the location to save the scanned data. 7.
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5. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer. See also "Registering Folders", Connecting the Machine/ System Settings, and register the address of the destination computer to the address book.
5. Scan 5. If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color mode, and saving as a PDF file. • Press [Scan Settings], press [Full Color: Text / Photo] in the [Original Type] tab, and then press [OK]. • Press [Send File Type / Name], press [PDF], and then press [OK]. 6. If necessary, press [Next Original Wait]. 7. Specify the destination. 8. Place the originals. If scanning does not start automatically, press [Start].
Basic Procedure When Using Scan to Folder Step 2: Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing. In the following procedure, a computer which is running under Windows 7 Ultimate and participating in a domain is used as an example. • You must log in as an Administrators group member to create a shared folder. • If "Everyone" is left selected in Step 6, the created shared folder will be accessible by all users.
5. Scan 5. Specify one or more object types, select a location, and then click [Find Now]. 6. From the list of results, select the groups and users you want to grant access to, and then click [OK]. 7. In the [Select Users or Groups] window, click [OK]. 8. In the [Groups or user names:] list, select a group or user, and then, in the [Allow] column of the permissions list, select either the [Full Control] or [Modify] check box. 9. Click [OK]. Registering an SMB Folder 1.
Basic Procedure When Using Scan to Folder 9. Press [Auth. Info], and then press [ Next]. 10. Press [Specify Other Auth. Info] on the right side of "Folder Authentication". When [Do not Specify] is selected, the SMB User Name and SMB Password that you have specified in "Default User Name / Password (Send)" of File Transfer settings are applied. 11. Press [Change] under "Login User Name". 12. Enter the login user name of the destination computer, and then press [OK]. 13.
5. Scan 23. Press [Home] ( ) at the bottom of the screen in the center. Locating the SMB folder manually 1. Press [Change] under "Path". 2. Enter the path where the folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\User\Share. If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.
Basic Procedure When Using Scan to Folder You can press [Up One Level] to switch between levels. 4. Select the folder you want to register. 5. Press [OK]. Deleting an SMB Registered Folder 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [Address Book Management] icon. 3. Check that [Program / Change] is selected. 4. Select the name whose folder you want to delete. Press the name key, or enter the registered number using the number keys.
5. Scan Entering the Path to the Destination Manually When Using the Scanner Application About how to use the application's screen, see page 46 "[Scanner] Screen". When Using the Scanner (Classic) Application 1. Press [Manual Entry]. 2. Make sure that [SMB] is selected. 3. Press [Manual Entry] on the right side of the path field. 4. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user 5. Press [OK]. 6.
Basic Procedure When Using Scan to Folder 9. Press [OK]. 10. Press [Connection Test]. A connection test is performed to check whether the specified shared folder exists. 11. Check the connection test result, and then press [Exit]. 12. Press [OK].
5. Scan Basic Procedure for Sending Scan Files by Email When Using the Scanner Application About how to use the application's screen, see page 46 "[Scanner] Screen". When Using the Scanner (Classic) Application 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [Scanner (Classic)] icon. 3. Make sure that no previous settings remain. If a previous setting remains, press [Reset]. 4. Make sure that the [Email] tab is selected. 5.
Basic Procedure for Sending Scan Files by E-mail 8. Press [Sender Name], select the e-mail sender, and then press [OK]. 9. To use Message Disposition Notification, press [Recept. Notice]. If you press [Recept. Notice], the selected e-mail sender will receive e-mail notification when the e-mail recipient has opened the e-mail. 10. Place the originals. If scanning does not start automatically, press [Start]. Registering an E-mail Destination 1. Press [Home] ( ) at the bottom of the screen in the center.
5. Scan 10. Press [Change] under "Email Address". 11. Enter the e-mail address, and then press [OK]. 12. Press [OK]. 13. Press [User Tools] ( 14. Press [Home] ( ) on the top right of the screen. ) at the bottom of the screen in the center. Deleting an E-mail Destination 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [Address Book Management] icon. 3. Check that [Program / Change] is selected. 4.
Basic Procedure for Sending Scan Files by E-mail 10. Press [Home] ( ) at the bottom of the screen in the center. Entering an E-mail Address Manually When Using the Scanner Application About how to use the application's screen, see page 46 "[Scanner] Screen". When Using the Scanner (Classic) Application 1. Press [Manual Entry]. 2. Enter the e-mail address. 3. Press [OK].
5. Scan Basic Procedure for Storing Scan Files • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files. The supplier shall not be responsible for any damage that may result from the loss of files. 1. Press [Home] ( ) at the bottom of the screen in the center. 2.
Basic Procedure for Storing Scan Files 8. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan size. 9. If necessary, press [Next Original Wait]. 10. Place the originals. If scanning does not start automatically, press [Start]. Checking a Stored File Selected from the List This section explains how to preview a file selected from the list of stored files. 1. Press [Select Stored File]. 2. Specify the folder in which the file you want to check is stored. 3.
5. Scan Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
Specifying the File Type 2. Select a file type. If the File Type is set to [PDF], configure PDF File Setting as required. 3. Press [OK].
5. Scan Specifying Scan Settings When Using the Scanner Application About how to use the application's screen, see page 46 "[Scanner] Screen". When Using the Scanner (Classic) Application 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK].
6. Document Server This chapter describes frequently used Document Server functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Storing Data This section describes the procedure for storing documents on the Document Server. • A document accessed with a correct password remains selected even after operations are complete, and it can be accessed by other users. After the operation, be sure to press [Reset] to cancel the document selection.
6. Document Server 7. Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. 8. Press [File Name]. 9. Enter a file name, and then press [OK]. 10. Press [Password]. 11. Enter a password with the number keys, and then press [OK]. You can use four to eight digits for the password. 12. For double-check, enter the password again, and then press [OK]. 13.
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server.
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7. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor. • When entering an IPv4 address, do not begin segments with zeros. For example: If the address is "192.168.001.010", you must enter it as "192.168.1.10". 1.
7. Web Image Monitor 2. Header area Display icons for the links to Help and the keyword search function. This area also displays [Login] and [Logout], which allows you to switch between the administrator and guest mode. 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.
8. Adding Paper and Ink This chapter explains how to load paper. It also describes recommended paper sizes and types, and precautions for adding ink and replacing the ink collector unit. Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. • Be careful when replacing the paper, clearing paper jams, or cleaning the platen. Follow the instructions for these procedures properly. Not doing so could result in injury from the paper cutter inside.
8. Adding Paper and Ink • For paper types and sizes that can be loaded in the paper input locations and paper bypass location, see page 159 "Recommended Paper Sizes and Types". • When copying onto custom size paper, specify the paper size. When copying onto custom size cut paper using the copier function, see "Copying onto Custom Size Paper from the Paper Bypass Location", Copy/ Document Server.
Loading Paper DHJ347 • The paper is wrinkled DHJ348 • The corners are folded DHJ350 • The paper curls away from the paper roll 139
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Loading Paper DHJ353 • If you cut off the paper edges of a paper roll that is installed in the paper input location, be careful not to cut the cloth part of the output basket. • When removing paper rolls from the paper input locations, lift the flanges on either side of the paper roll before removing them. Do not lift one side only. This could damage the machine.
8. Adding Paper and Ink Names of the parts of the paper holder 1 2 3 4 3 5 DNE036 1. Left flange 2. Spool 3. Paper roll adjustment levers 4. Right flange 5. Lock lever Paper roll direction When loading the paper roll to the paper holder and machine, make sure that the edge of the paper feeds from top of the roll toward the front. 1 DNE038 1. Right flange You can load the paper roll into Paper Input Locations 1 and 2. Each paper input location is loaded in the same way.
Loading Paper 3. Lift up the paper input location cover until it clicks. DNE039 Lock the paper input location cover while it is open. DNE040 4. Remove bar A, and then hook it in front of the output basket. 1 DNE041 1. Bar A You can see the paper input location.
8. Adding Paper and Ink DNE042 5. Pull bar B forward. 1 DNE043 1. Bar B A space opens in front of the paper input location. DNE061 6. Press down the rewind button on the right of the paper input location for one second or more. After you release the button, the paper is rewound automatically. If the paper is not rewound, press the button again. If there is no paper roll loaded, proceed to Step 12.
Loading Paper DNE044 7. Hold the left and right flanges firmly, and then remove the paper roll or spool from the paper input location. DNE045 8. Place the paper roll on a flat surface.
8. Adding Paper and Ink 9. Raise the lock lever on the left flange. DNE047 10. Remove the left flange from the spool. DNE048 11. Remove both the right flange and spool from the paper roll.
Loading Paper 12. Prepare the paper roll for replacement. DNE127 13. Insert a spooling flange to touch the paper roll from the right of it. Set the paper roll as shown in the illustration. Place the paper roll on a flat horizontal surface, and then slowly insert the flange into the paper roll. Do not stand the paper roll upright. The flange may be damaged if you throw it down when inserting it. DNE051 14. Insert the spool into the left flange, and then lower the lock lever on the left flange.
8. Adding Paper and Ink 15. Hold both flanges and place the paper roll on the paper input location. DNE053 Be sure to place the spool so that its right edge is covered by the black shutter. 16. Rotate the paper roll so that the edge of the paper comes to the front. DNE128 17. Rotate the paper roll so that the edge of the paper goes above the lower guides. DNE129 When you insert the paper between the guides, it is clamped internally.
Loading Paper 1 DNE055 1. Guides 18. Push bar B into the machine, and then lift bar A up and hook it. 2 1 DNE057 1. Bar A 2. Bar B 19. Lower the paper input location cover. DNE058 20. Make sure that the [Copy] or [Printer (Classic)] screen is displayed. 21. On the screen, press [Exit].
8. Adding Paper and Ink 22. Select whether or not to cut off the edge of the paper roll on the screen. Select [Cut] when the edge of the paper is cut manually, such as with scissors, or the paper is expanded due to moisture. 23. Follow the on-screen instructions to specify the paper type and thickness of the paper roll. Press [Matches] if the paper type and thickness of paper roll you loaded are the same as those displayed on the screen.
Loading Paper Printing from the Paper Input Location Using the Printer Function With the printer function, you can print on a custom size paper roll. This section explains how to specify the paper size from the control panel of the machine. If you load regular size paper roll, the machine detects the paper size automatically. • Settings remain valid until they are changed. • For details about setting printer drivers, see "Printing Documents", Print.
8. Adding Paper and Ink 9. Press [OK]. 10. Press [User Tools] ( 11. Press [Home] ( ) on the top right of the screen. ) at the bottom of the screen in the center. Loading Paper into the Paper Bypass Location Use the paper bypass location to copy onto paper sizes that cannot be loaded on the paper input location. • If the paper is curled, load it so that it curls facing downward. CPT042 • When loading paper that is longer than A1 (D) , place a clean cloth or sheet of paper behind the machine in advance.
Loading Paper DNE018 4. Open the front cover. DNE019 5. Pull up the paper holding lever on the right of the machine.
8. Adding Paper and Ink 6. Place the paper with the printable side up and align the right side of the paper with the paper set position on the right side of the platen. 1 DNE021 1. Paper set position 7. Insert paper under the rollers until it bumps against the back of the paper bypass location. Insert paper straight with both hands. The beeper sounds about two seconds after the paper bumps against the back of the paper bypass location correctly. If it does not sound, set the paper again. 1 DNE123 1.
Loading Paper DNE022 9. Close the front cover. DNE023 10. Make sure that the [Copy] or [Printer (Classic)] screen is displayed. 11. Follow the on-screen instructions to specify the paper type and thickness of the paper. Press [Matches] if the paper type and thickness of paper you loaded are the same as those displayed on the screen. If the paper type and thickness are different from those displayed, press [Does not Match].
8. Adding Paper and Ink • If you are printing multiple pages, insert each additional sheet after the preceding sheet is fully ejected from the machine. • If you load paper that curls severely, the edge of the paper may be caught when it is fed into the paper bypass location. Flatten the curled paper with your hands before loading the paper. • If the edge of the roll paper is ejected from the machine, load it again after copying or printing from the paper bypass location.
Loading Paper 5. Select the paper size. 6. Press [OK]. 7. Press [User Tools] ( 8. Press [Home] ( ) on the top right of the screen. ) at the bottom of the screen in the center. Specifying a custom size of cut paper using the control panel 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [User Tools] icon ( ). 3. Press [Tray Paper Settings]. 4. Press [Printer Bypass Paper Size]. 5. Press [Custom Size].
8. Adding Paper and Ink 12. Press [Home] ( ) at the bottom of the screen in the center. Specifying paper type using the control panel 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [User Tools] icon ( ). 3. Press [Tray Paper Settings]. 4. Press [ Next]. 5. Press [Paper Type: Paper Bypass]. 6. Select the proper items, according to the paper type and thickness you want to use. 7. Press [OK]. 8. Press [User Tools] ( 9.
Recommended Paper Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a paper jam may occur. • Use only translucent (vellum) paper and matte film that are intended for use in inkjet printers. Paper input locations 1–2 (mainly Europe) Paper type and weight Paper size Plain paper Paper roll 51–94 g/m2 (14–25 lb.) Diameter: 176 mm or less Thin Paper–Plain Paper Core: 50.
8. Adding Paper and Ink Paper type and weight Paper size Translucent Paper (vellum) Paper roll 51–94 g/m2 (14–25 lb.) Diameter: 176 mm or less Thin Paper–Plain Paper Core: 50.8 mm, 76.2 mm Width: 297 mm, 364 mm, 420 mm, 440 mm, 490 mm, 515 mm, 594 mm, 610 mm (24 inches), 620 mm, 625 mm, 660 mm, 680 mm, 707 mm, 728 mm, 800 mm, 841 mm, 880 mm, 914 mm (36 inches) Special Paper Paper roll 51–190 g/m2 (14–51 lb.) Diameter: 176 mm or less Thin Paper–Thick Paper 1 Core: 50.8 mm, 76.
Recommended Paper Paper type and weight Paper size Coated (CAD) Paper roll 80–125 g/m2 (21–33 lb.) Diameter: 176 mm or less Plain Paper–Middle Thick Core: 50.8 mm, 76.2 mm Paper capacity Width: 297 mm, 364 mm, 420 mm, 440 mm, 490 mm, 515 mm, 594 mm, 610 mm (24 inches), 620 mm, 625 mm, 660 mm, 680 mm, 707 mm, 728 mm, 800 mm, 841 mm, 880 mm, 914 mm (36 inches) Coated Paper Paper roll 80–190 g/m2 (21–51 lb.) Diameter: 176 mm or less Plain Paper–Thick Paper 1 Core: 50.8 mm, 76.
8. Adding Paper and Ink Paper input locations 1–2 (mainly North America) Paper type and weight Paper size Plain paper Paper roll 51–94 g/m2 (14–25 lb.) Diameter: 6.9 inches or less Thin Paper–Plain Paper Core: 2 inches, 3 inches Width: 11 inches, 12 inches, 14 inches, 15 inches, 17 inches, 18 inches, 22 inches, 24 inches, 30 inches, 34 inches, 36 inches Recycled Paper Paper roll 51–94 g/m2 (14–25 lb.) Diameter: 6.
Recommended Paper Paper type and weight Paper size Film (Matte) Paper roll 51–190 g/m2 (14–51 lb.) Diameter: 6.9 inches or less Thin Paper–Thick Paper 1 Core: 2 inches, 3 inches Paper capacity Width: 11 inches, 12 inches, 14 inches, 15 inches, 17 inches, 18 inches, 22 inches, 24 inches, 30 inches, 34 inches, 36 inches Coated (CAD) Paper roll 80–125 g/m2 (21–33 lb.) Diameter: 6.
8. Adding Paper and Ink Paper bypass location (mainly Europe) Paper type and weight Paper size Plain paper Cut paper 51–94 g/m2 (14–25 lb.
Recommended Paper Paper type and weight Paper size Recycled Paper Cut paper 51–94 g/m2 (14–25 lb.
8. Adding Paper and Ink Paper type and weight Paper size Special Paper Cut paper 51–220 g/m2 (14–59 lb.
Recommended Paper Paper type and weight Paper size Coated (CAD) Cut paper 80–125 g/m2 (21–33 lb.
8. Adding Paper and Ink Paper type and weight Paper size Inkjet Plain Cut paper 51–125 g/m2 (14–33 lb.
Recommended Paper Paper bypass location (mainly North America) Paper type and weight Paper size Plain paper Cut paper 51–94 g/m2 (14–25 lb.) Regular size: Thin Paper–Plain Paper Paper capacity 1 sheet • Engineering E (34 × 44) , D (22 × 34) , C (17 × 22) , B (11 × 17) , A (81/2 × 11) • Architecture E (36 × 48) , D (24 × 36) , C (18 × 24) , B (12 × 18) , A (9 × 12) • Other 81/2 × 132/5 , 81/2 × 14 , 15 × 20 , 30 × 42 , 21 × 30 Custom size: Paper width: 11.00–36.00 inches Paper length: 8.27–78.
8. Adding Paper and Ink Paper type and weight Paper size Translucent Paper (vellum) Cut paper 51–94 g/m2 (14–25 lb.) Regular size: Thin Paper–Plain Paper Paper capacity 1 sheet • Engineering E (34 × 44) , D (22 × 34) , C (17 × 22) , B (11 × 17) , A (81/2 × 11) • Architecture E (36 × 48) , D (24 × 36) , C (18 × 24) , B (12 × 18) , A (9 × 12) • Other 81/2 × 132/5 , 81/2 × 14 , 15 × 20 , 30 × 42 , 21 × 30 Custom size: Paper width: 11.00–36.00 inches Paper length: 8.27–78.
Recommended Paper Paper type and weight Paper size Film (Matte) Cut paper 51–190 g/m2 (14–51 lb.) Regular size: Thin Paper–Thick Paper 1 Paper capacity 1 sheet • Engineering E (34 × 44) , D (22 × 34) , C (17 × 22) , B (11 × 17) , A (81/2 × 11) • Architecture E (36 × 48) , D (24 × 36) , C (18 × 24) , B (12 × 18) , A (9 × 12) • Other 81/2 × 132/5 , 81/2 × 14 , 15 × 20 , 30 × 42 , 21 × 30 Custom size: Paper width: 11.00–36.00 inches Paper length: 8.27–78.
8. Adding Paper and Ink Paper type and weight Paper size Coated Paper Cut paper 80–220 g/m2 (21–59 lb.) Regular size: Plain Paper–Thick Paper 2 Paper capacity 1 sheet • Engineering E (34 × 44) , D (22 × 34) , C (17 × 22) , B (11 × 17) , A (81/2 × 11) • Architecture E (36 × 48) , D (24 × 36) , C (18 × 24) , B (12 × 18) , A (9 × 12) • Other 81/2 × 132/5 , 81/2 × 14 , 15 × 20 , 30 × 42 , 21 × 30 Custom size: Paper width: 11.00–36.00 inches Paper length: 8.27–78.
Recommended Paper Paper Thickness Paper Thickness*1 Paper weight Thin Paper 51–79 g/m2 (14–21 lb.) Plain Paper 80–94 g/m2 (21–25 lb.) Middle Thick 95–125 g/m2 (25–33 lb.) Thick Paper 1 126–190 g/m2 (34–51 lb.) Thick Paper 2 191–220 g/m2 (51–59 lb.) *1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight. Change the paper weight setting to thinner or thicker.
8. Adding Paper and Ink Cut paper Straighten curled or warped paper before loading. Translucent paper • Smooth out any curls in the paper before loading translucent paper (vellum). • When copying or printing an original or data that contains a lot of images, such as photos, onto the translucent (vellum) paper, let the printouts dry for about an hour before stacking them.
Adding Ink Adding Ink This section explains precautions when adding ink, how to send scanned documents when the ink has run out. It also describes recommendations and cautions for handling and storing ink. • The following explains the warning messages on the plastic bag used in this product's packaging. • Keep the polythene materials (bags, etc.) supplied with this machine away from babies and small children at all times.
8. Adding Paper and Ink • If you load paper into the paper bypass location while the cartridge cover is open, "Paper Misfeed" may appear on the screen. If "Paper Misfeed" appears, follow the on-screen instructions to clear the misfeed. • Do not touch the IC (integrated circuit) chip on ink cartridges. • Do not open the cartridge cover other than when replacing the print cartridges. Doing so may result in misfeeds. • Push in the print cartridge until the lever clicks.
Adding Ink • If, after replacing the print cartridge, add ink messages continue to appear, turn off the machine's power, and then turn it back on again. • Print cartridges should be used up before their expiration date, ideally within six months of being removed from their packaging. • Open the print cartridge pack immediately before replacement. • Do not shake the print cartridge. Doing so can result in leakage. • Do not disassemble the print cartridge.
8. Adding Paper and Ink • When removing jammed paper or replacing ink, avoid getting ink on your clothing. If ink comes into contact with your clothing, wash the stained area with cold water. Hot water will set the ink into the fabric and make removing the stain impossible. • When removing jammed paper or replacing ink, avoid getting ink on your skin. If ink comes into contact with your skin, wash the affected area thoroughly with soap and water.
Replacing an Ink Collector Unit Replacing an Ink Collector Unit • The following explains the warning messages on the plastic bag used in this product's packaging. • Keep the polythene materials (bags, etc.) supplied with this machine away from babies and small children at all times. Suffocation can result if polythene materials are brought into contact with the mouth or nose. • Keep ink and ink containers out of reach of children. • When replacing ink collector unit, avoid getting ink on your clothing.
8. Adding Paper and Ink CPW009 • Do not open the ink collector unit cover other than when replacing the ink collector unit. Doing so may result in misfeeds. Follow the instruction on the screen regarding how to replace an ink collector unit.
9. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon : Paper Misfeed icon Status Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. : Original Misfeed icon Appears when an original misfeed occurs.
9. Troubleshooting When the Indicator Lamp for [Check Status] Is Lit or Flashing If the indicator lamp for [Check Status] lights up or flashes, press [Check Status] to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen 1 2 4 3 DNK006 1. [Mach./Applic. Stat] tab Indicates the status of the machine and each function. 2. [Check] If an error occurs in the machine or a function, press [Check] to view details.
When the Indicator Lamp for [Check Status] Is Lit or Flashing Problem Cause Solution Documents and reports do not print out. There is no paper left. Load paper. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper. An error has occurred. A function which has the status "Error Occurred" in the [Check Status] screen is defective. Press [Check] in the function which the error has occurred. Then check the displayed message, and take appropriate action.
9. Troubleshooting When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Single short beep Panel/screen input accepted. A screen key was pressed. Short, then long beep Panel/screen input rejected. An invalid key was pressed on the control panel or screen, or the entered password was incorrect.
When You Have Problems Operating the Machine When You Have Problems Operating the Machine Problem Cause Solution When the machine is turned on, the only icon that appears on the home screen is the [Copy] icon. Functions other than the copier function are not yet ready. Wait a little longer. The machine has just been turned on and the User Tools screen is displayed, but the User Tools menu has items missing. Functions other than the copier function are not yet ready. Time required varies by function.
9. Troubleshooting Problem Cause Solution The user code entry screen is Users are restricted by User displayed. Code Authentication. For details about how to log in when User Code Authentication is enabled, see "When the Authentication Screen is Displayed", Getting Started. The Authentication screen appears. Basic Authentication, Windows Authentication, or LDAP Authentication is set. Enter your login user name and user password.
When You Have Problems Operating the Machine Problem An error message is still displayed, even if misfed paper is removed. Cause Solution • When a misfeed message appears, it remains until you open and close the front cover as required. After removing misfed paper, fully open the front cover, and then close it. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • Paper is still jammed in the paper input location. "Cover Open" remains displayed.
9. Troubleshooting Problem Misfeeds occur frequently. Cause Solution Using curled cut paper often causes misfeeds or soiled paper edges. • Flatten the paper with your hands to straighten out the curl. • Load the paper up side down so that the curled edges face downward. For details about recommended paper, see "Recommended Paper", Paper Specifications and Adding Paper. • Place the cut paper on a flat surface to prevent paper from curling, and do not lean it against the wall.
When You Have Problems Operating the Machine Problem Misfeeds occur frequently. Cause Solution You may have loaded paper of a size different from the paper size settings. • Remove misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • Select a proper paper size. Misfeeds occur frequently. Paper of undetectable size has been loaded. • Remove the misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting.
9. Troubleshooting Problem Cause The function does not run or cannot be used. If you cannot carry out your job, it may be that the machine is being used by another function. Wait until the current job is completed before trying again. An error occurred while an adjustment was being performed. Check why the error occurred, and then perform the adjustment again. For details about possible error causes, see "Adjusting the Print Quality", Troubleshooting. Performing an adjustment fails.
Messages Displayed When You Use the Copy/Document Server Function Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 159 "Recommended Paper Sizes and Types". Message Cause Solution "Cannot delete the folder because it contains files with passwords.
9. Troubleshooting Message Cause Solution "Exceeded the maximum number of sheets that can be used. Copying will be stopped." The number of pages the user is permitted to copy has been exceeded. For details about how to check the number of copies available per user, see "Managing Print Volume per User", Security Guide. "File being stored exceeded max. number of pages per file. Copying will be stopped." The scanned originals have too many pages to store as one document.
Messages Displayed When You Use the Printer Function Messages Displayed When You Use the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When You Use the Printer Function • Before turning off the power, see page 55 "Turning On/Off the Power".
9. Troubleshooting Message Cause Solution "Load following paper in n. To cancel job, press [Job Reset]." • The printer driver settings are incorrect. Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the paper input location. For details about how to change the paper size, see "Changing the Paper Size", Paper Specifications and Adding Paper. (A figure is placed at n.) "Paper size and type are mismatched.
Messages Displayed When You Use the Printer Function When using direct print from a memory storage device Message "Cannot display files from the selected memory device." "Exceeded the limit value for total data size of the selected files. Cannot select more files." Cause The memory device used cannot be recognized. Solution For details about the recommended memory devices for the Direct printing function from removable memory devices, contact your service representative.
9. Troubleshooting Messages Printed on the Error Logs or Reports When You Use the Printer Function This section describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports. When print jobs are canceled Message 196 Cause Solution "91: Error" Printing was canceled by the auto job cancel function due to a command error. Check that the data is valid. "Error occurred, not printed job via network exists. It is stored as job not printed.
Messages Displayed When You Use the Printer Function Message Cause Solution Only when using PostScript 3 "Error occurred while processing an Unauthorized Copy Prevention job. Job cancelled." The resolution is set to a value less than 600 dpi when [Unauthorized Copy Prevention] is specified. "Error occurred while processing an Unauthorized Copy Prevention job. Job cancelled.
9. Troubleshooting Message "Print Overrun" Cause Solution Images were discarded while printing. Only when using PostScript 3 Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. When documents cannot be stored in the Document Server Message "Document Server is not available to use. Cannot store." Cause You cannot use the Document Server function.
Messages Displayed When You Use the Printer Function Message Cause Solution "Exceeded max. number of pages. (Auto)" While you were using the Delete unneeded files stored on the error job store function to machine. store Normal Print jobs as Reduce the number of pages to print. Hold Print files, the maximum page capacity was exceeded. "Job cancelled because capture file could not be stored: Exceeded max. memory." The hard disk became full after a file was stored.
9. Troubleshooting Message "HDD is full. (Auto)" Cause The hard disk became full while you were using the error job store function to store Normal Print jobs as Hold Print files. Solution Delete unneeded files stored on the machine. Alternatively, reduce the data size of the Temporary Print file and/or the Stored Print file. When there is not enough memory Message "84: Error" Cause There is no work area available for image processing. Solution Decrease the number of files sent to the machine.
Messages Displayed When You Use the Printer Function Message Cause Solution "You do not have a privilege to use this function. This job has been cancelled." The logged in user is not allowed to use the selected function. For details about how to set permissions, see "Configuring User Authentication", Security Guide. "You do not have a privilege to use this function. This operation has been cancelled.
9. Troubleshooting Message Cause Solution "99: Error" This data cannot be printed. The specified data is either corrupt or it cannot be printed from a memory storage device using the Direct printing function. Check that the data is valid. For details about the kinds of data that can be printed from a memory storage device using the Direct printing function, see "Direct Printing from a Memory Storage Device", Print. "Address Book is currently in use by another function. Authentication has failed.
Messages Displayed When You Use the Printer Function Message Cause Solution "Exceeded Max. Stored Files" While printing a Sample Print, Locked Print, Hold Print, or Stored Print file, the maximum file capacity was exceeded. Delete unneeded files stored on the machine. "Exceeded Max. Stored Pages" While printing a Sample Print, Locked Print, Hold Print, or Stored Print file, the maximum page capacity was exceeded. Delete unneeded files stored on the machine. "File system error.
9. Troubleshooting • The contents of errors may be printed on the Configuration Page. Check the Configuration Page in conjunction with the error log. For details about how to print the Configuration Page, see "List / Test Print", Print.
Messages Displayed When You Use the Scanner Function Messages Displayed When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Message Cause "Cannot find the specified path. Please check the settings." The destination computer name or folder name is invalid.
9. Troubleshooting Message Solution "Exceeded max. number of alphanumeric characters for the path." The maximum number of specifiable alphanumeric characters in a path has been exceeded. Check the maximum number of characters which can be entered, and then enter it again. For details about the maximum enterable number of characters, see "Values of Various Set Items for Transmission/Storage Function", Scan. "Exceeded max. number of alphanumeric characters.
Messages Displayed When You Use the Scanner Function Message Cause "The entered file name The file name contains a contains invalid character(s). character that cannot be Enter the file name again used. using any of the following 1 byte characters. "0 to 9", "A to Z", "a to z", ". - _"" Solution • Check the file name set at the time of scanning. For details about characters that can be used in file names, see "Specifying the File Name", Scan. • Check the file name specified at the time of scanning.
9. Troubleshooting When documents cannot be scanned properly Message Cause "All the pages are detected as blank. No file was created." No PDF file was created because all the pages of the scanned original were detected as blank when [On] is specified for [Delete Blank Page] in [OCR Settings]. "Check original's orientation." Originals may sometimes not Change the orientation of the original, be scanned depending on a and then scan the original again.
Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. data capacity. Set Original Orientation to "R" then press the Start key again." The scanned original was too large, or its orientation was not correct. Specify the scan size and resolution again. Note that it may not be possible to scan very large originals at a high resolution. Re-loading the original in a different orientation may enable the machine to scan large originals.
9. Troubleshooting Message "The size of the scanned data is too small." "Check the resolution and the ratio and then press the Start key again." Cause The data being scanned is too small for the scale ratio specified in [Specify Size]. Solution Specify a higher resolution or a large size in [Specify Size], and then scan the original again. When documents cannot be scanned because the memory is full Message "Memory is full. Cannot scan. The scanned data will be deleted.
Messages Displayed When You Use the Scanner Function When data transmission fails Message Cause "Authentication with the The entered user name or destination has failed. Check password was invalid. settings. To check the current status, press [Scanned Files Status]." Solution • Check that the user name and password are correct. • Check that the ID and password for the destination folder are correct. • A password of 128 or more characters may not be recognized. "Exceeded max. email size.
9. Troubleshooting When data cannot be sent because a currently used file is selected Message Cause Solution "Selected file is currently in use. File name cannot be changed." You cannot change the name of a file whose status is "Waiting...". Cancel transmission ("Waiting..." status cleared), and then change the file name. "Selected file is currently in use. Password cannot be changed." You cannot change the password of a file whose status is "Waiting...". Cancel transmission ("Waiting...
Messages Displayed When You Use the Scanner Function Message "Exceeded maximum number of file to store. Delete all unnecessary files." Cause Solution Too many files are waiting to Try again after they have been sent. be sent. When documents cannot be stored on a memory storage device Message Cause Solution "Cannot write on the memory storage device because remaining free space is insufficient." The memory storage device is full and scan data cannot be saved.
9. Troubleshooting Message Cause Solution "Exceeded max. page capacity per file. Press [Write] to write the scanned data to the memory storage device, or press [Cancel] to delete." The scan could not be completed because the maximum number of pages that can be scanned by this machine was exceeded during the scanned data was written to the memory storage device. Reduce the number of documents to be written to the memory storage device, and then try again. "Memory is full.
Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded the maximum number of scan modes to save. Reenter after deleting." The maximum number of registrable scan modes has been exceeded. The maximum number of modes that can be stored is 100. Delete unneeded modes. "Cannot connect to the scanner. Check the network Access Mask settings in User Tools." An access mask is set. For details about an access mask, contact your administrator.
9. Troubleshooting Message "Insufficient memory. Close all other applications, then restart scanning." Cause Memory is insufficient. Solution • Close all the unnecessary applications running on the client computer. • Uninstall the TWAIN driver, and then reinstall it after restarting the computer. "Insufficient memory. Reduce Scanner memory is the scanning area." insufficient. • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help.
Messages Displayed When You Use the Scanner Function Message "No response from the scanner." Cause Solution The machine or client computer is not connected to the network correctly. • Check whether the machine or client computer is connected to the network correctly. • Disable the client computer's own firewall. For details about firewall, see Windows Help. "No response from the scanner." The network is crowded. "Scanner is in use for other function. Please wait.
9. Troubleshooting Message "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." Cause Solution The main power of the previously used scanner is not set to "On". Check whether the main power of the scanner used for the previous scan is turned on. The machine is not connected to the network correctly. • Check that the previously used scanner is connected to the network correctly. ("XXX" and "YYY" indicate scanner names.
Messages Displayed When You Use the Scanner Function Message "Scanner is not available. Check the scanner connection status." Cause The machine is not connected to the network correctly. Solution • Check whether the machine is connected to the network correctly. • Cancel the personal firewall function of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol.
9. Troubleshooting When Other Messages Appear Message Cause Solution "Cannot connect with the wireless card. Turn the main power switch off, then check the card." • The wireless LAN board was not inserted when the machine was turned on. Turn off the power, and then check the wireless LAN board is inserted correctly. After this, turn on the power again. If the message appears again, contact your service representative. • The wireless LAN board was pulled out after the machine was turned on.
When Other Messages Appear Message "Self checking..." Cause Solution • The machine is performing image adjustment operations. The machine may perform periodic maintenance during operations. The frequency and duration of maintenance depends on the humidity, temperature, and printing factors such as number of prints, paper size, and paper type. Wait for the machine to resume operation. • The machine is cleaning its print-head.
9. Troubleshooting When the Address Book Is Updated Message "Updating the destination list has failed. Try again?" Cause A network error has occurred. Solution • Check whether the server is connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. • If you are using antivirus software, add the program to the exclusion list in the application settings.
When Other Messages Appear When Data Cannot Be Sent Due to a Problem with the Destination Message Cause Solution "Some invalid destination(s) contained. Do you want to select only valid destination(s)?" The specified group contains In the message that appears at each e-mail destinations, and/or transmission, press [Select]. folder destination that is not supported by the specified transmission method. "SMTP authentication email address and administrator email address mismatch.
9. Troubleshooting Message "XXX cannot be YYY because the device certificate used for the S/ MIME signature is not currently valid." Cause Solution The device certificate (S/ MIME) has expired. A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/ MIME), see "Communication Paths via a Device Certificate", Security Guide. There is no device certificate (S/MIME), or the certificate is invalid.
When Other Messages Appear When Problems Occur While Logging In Message Cause Solution "Authentication has failed." The entered login user name or login password is not correct. For details about the correct login user name and login password, see "Basic Authentication", Security Guide. "Authentication has failed." The machine cannot perform authentication. For details about authentication, see "Configuring User Authentication", Security Guide.
9. Troubleshooting Message "Exceeded time limit for LDAP server search. Check the server status." Cause A network error has occurred and connection has failed. Solution • Try the operation again. If the message is still displayed, the network may be busy. • Check that the correct settings for LDAP server are listed in [Administrator Tools] of [System Settings]. For details about LDAP server, see "Programming the LDAP Server", Connecting the Machine/ System Settings.
When Print Results Are Not Satisfactory When Print Results Are Not Satisfactory If there is a problem with the quality of the printing such as dirty or faint and patchy prints, first check the condition of the machine. Checking Whether the Print-heads Scratch the Paper Set Prevent Paper Abrasion mode if the prints have smeared ink. • Setting Prevent Paper Abrasion mode may result in lower print quality and speed.
9. Troubleshooting 7. If the pattern is still patchy, leave the machine for about eight hours. Then, print the test pattern and check the result. This should resolve the problem. If the test pattern is still patchy, contact your service representative. • For details about printing the test pattern, see page 229 "Print Nozzle Check Pattern". • For details about head cleaning, see page 230 "Clean Print-heads". • For details about head flushing, see page 232 "Flush Print-heads".
Adjusting the Print Quality Adjusting the Print Quality Repeated printing may dirty or clog parts of the machine's interior, reducing printing quality. This can be corrected using [Maintenance]. Print Nozzle Check Pattern Print the test pattern to check for non-firing nozzles. To check the print results of the test pattern, proceed to Step 7. • Printing the test pattern consumes ink. Perform this function only when necessary. • Adjustment results vary depending on the Prevent Paper Abrasion mode's status.
9. Troubleshooting 7. Check the print results of the test pattern. • Normal print results: K1 K1 K2 K2 Y1 M1 C C M2 Y2 DNK008 • If a nozzle is not firing: K1 K1 K2 K2 Y1 M1 C C M2 Y2 DNK009 The print results of the test pattern correspond to, from left to right, [Black (K1)], [Black (K2)], [Yellow (Y1) Magenta (M1)], [Cyan (C)], and [Magenta (M2) Yellow (Y2)] for the [Clean Printheads] and [Flush Print-heads] functions in [Maintenance].
Adjusting the Print Quality • Head cleaning consumes ink. Perform this function only when necessary. • Perform no other operations during head cleaning. • Cleaning may be incomplete if ink in a cartridge gets too low or runs out during cleaning. • An error will occur and head cleaning will not be possible if: • There is a misfeed. • One of the machine's covers is open. • The machine is performing maintenance operations. • The machine has run out of ink. • The machine has run out of paper. 1.
9. Troubleshooting Flush Print-heads Use this function to clean the print-heads far more thoroughly. It consumes much more ink than head cleaning. Use this function only if repeated head cleaning fails to reactivate a mis- or nonfiring nozzle. Perform this function on a color basis. • Flushing consumes ink. Perform this function only when necessary. • Perform no other operations during flushing. • Flushing is not possible if even one color has run out.
Adjusting the Print Quality • For details about printing the test pattern, see page 229 "Print Nozzle Check Pattern". Adjustment Auto Adjust Head Position If bidirectional printing produces misaligned verticals or blurred colors, printing the test pattern will recalibrate the machine. The test pattern differs depending on the print quality. • Printing the test pattern consumes ink. Perform this function only when necessary. • Adjustment results vary depending on the Prevent Paper Abrasion mode's status.
9. Troubleshooting The print quality you need to select differs depending on the write mode you want to adjust the head position for. • Select [Stan./Speed Priority (Drawg.)] for normal printing. • Select [Speed Priority] to prioritize the adjustment time. • Select [Quality Priority] to prioritize the print quality. 7. Press [Exit]. If Auto Adjust Head Position has failed, perform Manual Adjust Head Position. 8. Press [User Tools] ( 9. Press [Home] ( ) on the top right of the screen.
Adjusting the Print Quality 2. Flick the screen to the left, and then press the [User Tools] icon ( ). 3. Press [Machine Features]. 4. Press [Maintenance]. 5. Press [Manual Adjust Head Position]. 6. Select the items of the head position you want to adjust, and then press [Start Printing]. The print quality you need to select differs depending on the write mode you want to adjust the head position for. • Select [Stan./Speed Priority (Drawg.)] for normal printing.
9. Troubleshooting +1 -8 -7 -6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +2 +6 +7 +3 +8 A B C D E F G H I J DNK010 8. Press [Adjustment]. 9. Enter the adjustment value with [ ] [ ], and then press [OK]. 10. Press [Exit]. To check the results of adjustment, print the test pattern again. 11. Press [User Tools] ( 12. Press [Home] ( ) on the top right of the screen. ) at the bottom of the screen in the center.
Adjusting the Print Quality • Adjustment results vary depending on the Prevent Paper Abrasion mode's status. If you perform an adjustment while Prevent Paper Abrasion mode is enabled and do not want to print using this mode, cancel Prevent Paper Abrasion mode, and then perform the adjustment again. • Perform no other operations while the test sheet is printing. • An error will occur and test sheets will not print if: • There is a misfeed. • One of the machine's covers is open.
9. Troubleshooting CQA006 • Adjust so that the margins are 5 mm (0.20 inches). For example, if the center of the horizontal line is printed 4 mm (0.16 inches) from the top edge of the sheet, the adjustment value of "Top Margin" is "1.0 mm (0.04 inches)". • In the same manner, if the center of the vertical line is printed 8 mm (0.32 inches) from the left edge of the sheet, the adjustment value of "Left Margin" is "-3.0 mm (-0.12 inches)". 9.
Adjusting the Print Quality Adjust Paper Feed This function prints the test sheet for adjusting paper feed if misalignment of horizontals or image surface irregularities occurs. To check the print results of the test sheet, proceed to Step 8. • Printing the test sheet consumes ink. Perform this function only when necessary. • Adjustment results vary depending on the Prevent Paper Abrasion mode's status.
9. Troubleshooting 0 +2 +6 CQA008 • If the horizontal lines on the both sides of the faintest square are misaligned, determine an adjustment value based on a pattern that is above or below, whose horizontals are misaligned in the opposite direction. For example, "+2" square is the faintest and the horizontals on both sides of "+6" are in the opposite direction to "+2", so the adjustment value is between "+3" and "+5" depending on the degree of misalignment.
Adjusting the Print Quality 9. Select the paper input location of the paper feed you selected to adjust, and then press [Adjustment]. 10. Enter the adjustment value with [ ] [ ], and then press [OK]. 11. Press [Exit]. To check the results of adjustment, print the test sheet again. 12. Press [User Tools] ( 13. Press [Home] ( ) on the top right of the screen. ) at the bottom of the screen in the center.
9. Troubleshooting 6. Select the paper input location and length to cut paper, and then press [Start]. The cutting length is set to [Short] when you select [Paper Input Location in Use]. 7. Press [Exit]. 8. Press [User Tools] ( 9. Press [Home] ( ) on the top right of the screen. ) at the bottom of the screen in the center. • For details about how to cut a paper roll while removing jammed paper, see "Removing Jammed Paper", Troubleshooting.
10. Information for This Machine This chapter describes environmental precautions and regulations. Information on Environmental Regulations ENERGY STAR Program ENERGY STAR® Program Requirements for Imaging Equipment This company is a participant in the ENERGY STAR® Program. This machine is compliant with the regulations specified by the ENERGY STAR® Program.
10. Information for This Machine • The default period the machine waits before entering Low Power mode is 1 minute. This default time can be changed. Sleep mode • If this machine remains idle for a specified period or when [Energy Saver] ( enters Sleep mode to further reduce its electrical consumption. ) is pressed, it • The default delay time the machine waits before entering Sleep mode is 14 minutes. This default time can be changed. • The machine can print jobs from computers while in Sleep mode.
Information on Environmental Regulations • Specifications can vary depending on which options are installed on the machine. • For details about how to change the default interval, see "Timer Settings", Connecting the Machine/ System Settings.
10. Information for This Machine For Turkey only Üretici: Ricoh Company, Ltd. 8-13-1 Ginza, Chuo-ku, Tokyo 104-8222 Japan +81-36278-2111(English only/Sadece İngilizce) Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators.
INDEX A Adding ink........................................................... 175 Address Book.... 13, 116, 118, 119, 123, 124, 222 Adjusting head position............................. 233, 234 Adjusting paper feed.......................................... 239 Adjusting print position....................................... 236 Adjusting the Print Quality.................................. 229 Authentication screen............................................ 57 Auto Reduce / Enlarge...........................
Locked Print................................................... 17, 100 Logging in the machine................................ 57, 225 Logging out the machine.......................................58 Low Power mode.................................................243 LPR port...................................................................91 M Main power indicator........................................... 27 Main power switch......................................... 24, 55 Managing documents..............
Regular size paper................................................ 82 Replacing an ink collector unit........................... 179 Rewind button........................................................ 24 Roll Unit RU6550.................................................... 9 Rolled originals...................................................... 62 S Sample Print........................................................... 17 Saving paper.........................................................
MEMO 250
MEMO 251
MEMO 252 EN GB EN US D262-7502
© 2015
EN GB EN US D262-7502
