User's Manual

Message Cause Solution
maximum buffer size to a
larger value.
• Reduce the number of files
being sent to the printer.
"Information for user
authentication is already
registered for another user."
The user name for LDAP
Authentication or Integration
Server Authentication was
already registered in a different
server with a different ID, and a
duplication of the user name
occurred due to a switching of
domains (servers), etc.
For details about User
Authentication, see Security
Guide.
"Insufficient Memory" A memory allocation error
occurred.
PCL 5/PostScript 3
Select a lower resolution on
the printer driver. For details
about how to change the
resolution setting, see the
printer driver Help.
PCL 6
Select a lower resolution on
the printer driver. For details
about how to change the
resolution setting, see the
printer driver Help. On the
printer driver's [Detailed
Settings] tab, click [Print
Quality] in "Menu:", and
then select [Raster] in the
"Vector/Raster:" list. In some
cases, it will take a long time
to complete a print job.
"Memory Retrieval Error" A memory allocation error
occurred.
Turn off the main power switch
and then back on again. message
appears again.
"No response from the
server. Authentication has
failed."
A timeout occurred while
connecting to the server for LDAP
Check the status of the server.
6. Troubleshooting
394 midas-p3_com_operating_instructions_gb_00198757_eng.xml
Draft 2016/01/18