User's Manual

Problem Cause Solution
store paper, see page 110
"Paper Precautions".
Printed paper becomes
creased.
The paper is too thin. Use recommended paper. For
details about recommended
paper, see page 106 "Paper
Size Specifications" and
page 108 "Paper Type
Specifications".
Edges of sheets are creased. The paper is damp. Use paper that has been stored
in the recommended temperature
and humidity conditions. For
details about the proper way to
store paper, see page 110
"Paper Precautions".
Edges of sheets are creased. You are using non-
recommended paper.
Use recommended paper. For
details about recommended
paper, see page 106 "Paper
Size Specifications" and
page 108 "Paper Type
Specifications".
Duplex printing is
malfunctioning.
You have selected a paper tray
that is not set for duplex print.
Change the setting to enable
duplex printing for the paper
tray.
Duplex printing is
malfunctioning.
You have selected a paper type
that cannot be used for duplex
printing.
In [Tray Paper Settings], select a
paper type that can be used for
duplex printing. For details about
the paper types that can be
used, see page 138 "Printing on
Both Sides of a Page".
The image on the back side of
duplex printing has mottled
blank patches or is smudged.
Missing patches and smudges
are caused by moisture leaking
from the paper.
• Do not install the printer in
areas that are susceptible to
low temperature.
• Use paper that has been
stored in the recommended
temperature and humidity
conditions. For details about
the proper way to store
Other Printing Problems
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Draft 2016/01/18