User's Manual
Table Of Contents
- 6. Troubleshooting
- 7. Maintenance and Specifications
- General Requirements
- Moving the Printer
- Cleaning the Printer
- Adjusting the Color Registration
- Correcting the Color Gradation
- Adjusting Printing Position
- Replenishing and Replacing Consumables
- Consumables
- Specifications
- Information for This Printer
- User Information on Electrical & Electronic Equipment
- EMC Directive
- Note for the Battery and/or Accumulator Symbol (For EU countries only)
- Environmental Advice for Users
- Notes for users in the state of California
- ENERGY STAR Program
- Environmental protection expiration date for use
- Fixed form sentences 11 _ china environmental labeling notice _ LP_Title Sentence 1
- Appendix
Problem Causes Solutions
A print instruction was issued
from the computer, but printing
did not start.
User Authentication may have
been set.
For details about User
Authentication, see Security
Guide.
Color originals are printed in
black and white.
No color print settings are
configured on the printer driver.
Change the "Color/ Black and
White:" setting on the printer
driver. For details about how to
change the "Color/ Black and
White:" setting, see the printer
driver Help.
PDF files do not print out/
cannot perform PDF direct print.
PDF files are password-
protected.
To print password-protected PDF
files, enter the password in [PDF
Menu].
PDF files do not print out/
cannot perform PDF direct print.
PDF files cannot be printed if
they are print-disabled in PDF
file security setting.
Change the PDF file security
setting.
PDF direct print produces
strange or malformed
characters.
Fonts were not embedded. Embed fonts in the PDF file you
want to print, and then print.
"Resetting job..." appears and
printing is suspended.
Memory is insufficient. In [System], select [Memory
Usage] to [Font Priority].
Printing did not start even
though the specified print time
has already passed.
[Jobs Not Printed As Machn.
Was Off] was set to [Do not
Print] in [Printer Features], but at
the specified printing time, the
main power switch was turned
off or the printer was in Low
Power Mode.
Set [Jobs Not Printed As Machn.
Was Off] to [Prt When Mach
On] in [Printer Features].
This function is available for SP
C342DN only.
Printing did not start even
though the specified print time
has already passed.
The time set on the printer or
computer is incorrect.
Set the correct time on the printer
or computer.
Printing via wireless LAN is
slow.
The number of jobs exceeds the
capacity of the printer.
Reduce the number of jobs.
Printing via wireless LAN is
slow.
• A communication error
might have occurred.
• Move the printer farther
away from the wireless LAN
device.
Other Printing Problems
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Draft 2016/01/18