M085/M086/M104 SERVICE MANUAL 006545MIU
M085/M086/M104 SERVICE MANUAL
M085/M086/M104 SERVICE MANUAL 006545MIU
It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
WARNING The Service Manual contains information regarding service techniques, procedures, processes and spare parts of office equipment distributed by Ricoh Americas Corporation. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program. Untrained and uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection.
LEGEND COMPANY PRODUCT CODE LANIER RICOH SAVIN M085 SP 1200SF SP 1200SF SP 1200SF M086 NA NA NA M104 NA NA NA DOCUMENTATION HISTORY REV. NO.
M085/M086 TABLE OF CONTENTS PRODUCT INFORMATION 1. PRODUCT INFORMATION .......................................................... 1-1 1.1 SPECIFICATIONS ..................................................................................... 1-1 1.2 OVERVIEW................................................................................................ 1-2 1.2.1 PART NAMES .................................................................................. 1-2 Printer part ......................................
4.4.2 NCU PCB, BATTERY ASSY, SPEAKER UNIT ASSY TO MAIN PCB ASSY ....................................................................................................... 4-10 4.4.3 DOCUMENT SCANNER UNIT, PANEL PCB ASSY ....................... 4-11 4.4.4 FUSER UNIT .................................................................................. 4-12 4.4.5 FG HARNESS ................................................................................ 4-13 4.4.6 MAIN FRAME R ASSY ..................................
4.7.8 ADF SENSOR PCB ASSY.............................................................. 4-46 4.7.9 LF ROLLER ASSY .......................................................................... 4-48 4.7.10 EJECTION ROLLER ASSY ........................................................ 4-49 4.7.11 DRIVE FRAME ASSY ................................................................. 4-50 4.7.12 ADF MOTOR .............................................................................. 4-51 4.7.13 PRESSURE ROLLER ASSY ....
REV. 11/30/2011 4.9.16 REGISTRATION FRONT SENSOR PCB ASSY......................... 4-85 4.9.17 REGISTRATION REAR SENSOR PCB ASSY ........................... 4-90 4.9.18 DRIVE SUB ASSY ...................................................................... 4-93 4.9.19 DEV JOINT / DEV GEAR JOINT 53R / REGISTRATION PENDULUM GEAR SPRING ................................................................... 4-95 4.9.20 THERMISTOR HARNESS UNIT ................................................ 4-96 4.9.
5.1.3 LIST OF MAINTENANCE-MODE FUNCTIONS ............................... 5-2 5.1.4 DETAILED DESCRIPTION OF MAINTENANCE-MODE FUNCTIONS5-4 EEPROM Parameter Initialization (Function code 01, 91).................... 5-4 Printout of Scanning Compensation Data (Function code 05).............. 5-5 Placement of CIS Unit in Position for Transportation (Function code 06)5-7 ADF Performance Test (Function code 08) .......................................... 5-8 Test Pattern (Function code 09) ..........................
5.3.9 WSW08........................................................................................... 5-67 5.3.10 WSW09 ...................................................................................... 5-68 5.3.11 WSW10 ...................................................................................... 5-70 5.3.12 WSW11 ...................................................................................... 5-71 5.3.13 WSW12 ............................................................................
5.3.47 5.3.48 5.3.49 5.3.50 5.3.51 5.3.52 5.3.53 5.3.54 5.3.55 5.3.56 5.3.57 5.3.58 5.3.59 5.3.60 5.3.61 5.3.62 5.3.63 5.3.64 WSW46 .................................................................................... 5-102 WSW47 .................................................................................... 5-103 WSW48 .................................................................................... 5-103 WSW49 ....................................................................................
Error code 71/ 72 ............................................................................... 6-15 Error code 76 ..................................................................................... 6-16 Error code 77 ..................................................................................... 6-17 Error code 78 ..................................................................................... 6-17 Error code 79 ................................................................................
Wrinkles or creases ............................................................................ 6-39 Waves in the paper / folds in the paper at the eject roller 2................ 6-39 Curl in the paper ................................................................................. 6-40 6.4 TROUBLESHOOTING OF DOCUMENT FEEDING ................................ 6-41 6.4.1 NO FEEDING ................................................................................. 6-41 6.4.2 DOUBLE FEEDING ...................
6.6.4 VERTICAL STREAKS (WHITE OR BLACK VERTICAL STREAKS)6-67 6.6.5 POOR FIXING ................................................................................ 6-68 6.6.6 IMAGE DISTORTION ..................................................................... 6-68 6.7 SOFTWARE SETTING PROBLEMS ....................................................... 6-69 6.8 TROUBLESHOOTING OF THE COMMUNICATIONS ERROR............... 6-70 6.8.1 DEFINITION OF ERROR CODES ON THE COMMUNICATIONS LIST6-70 6.
M085/M086/M104 SERVICE MANUAL APPENDICES SEE M085/M086/M104 SERVICE MANUAL APPENDICES SECTION FOR DETAILED TABLE OF CONTENTS SM xi M085/M086
SERVICE MAINTENANCE TROUBLESHOOTING ENERGY SAVING TAB POSITION 1 TAB POSITION 2 TAB POSITION 3 TAB POSITION 4 REPLACEMENT AND ADJUSTMENT TAB POSITION 5 PREVENTIVE MAINTENANCE TAB POSITION 6 INSTALLATION TAB POSITION 7 APPENDIX: SPECIFICATIONS TAB POSITION 8 PRODUCT INFORMATION
READ THIS FIRST Regulations Radio interference (220 to 240 volt model only) This machine follows EN55022 (CISPR Publication 22)/Class B. IEC 60825-1 specification (220 to 240 volt model only) This machine is a Class 1 laser product as defined in IEC 60825-1 specifications. The label shown below is attached in countries where it is needed. This machine has a Class 3B laser diode which produces invisible laser radiation in the laser unit.
EU Directive 2002/96/EC and EN50419 (European Union only) This equipment is marked with the recycling symbol below. It means that at the end of the life of the equipment you must dispose of it separately at an appropriate collection point and not place it in the normal domestic unsorted waste stream. This will benefit the environment for all.
measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device.
Internal laser radiation Maximum radiation power: 10 mW Wave length: 780 - 800 nm Laser class: Class 3B Safety Information Caution for Laser Product (WARNHINWEIS fur Laser drucker) CAUTION: When servicing the machine and it is operated with the cover open, the regulations of VBG 93 and the performance instructions for VBG 93 are valid. CAUTION: In case of any trouble with the laser unit, replace the laser unit itself.
Definitions of Warnings, Cautions, and Notes The following conventions are used in this manual: Warnings tell you what to do to prevent possible personal injury. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects. Notes tell you useful tips when servicing the machine and bits of knowledge to help understand the machine. Mark Contents Electrical Hazard icons alert you to a possible electrical shock.
WARNING DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. Always make sure the plug is fully inserted. After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration. The fuser unit is marked with a caution label. Please DO NOT remove or damage the label.
WARNING To prevent injuries, be careful not to put your fingers in the area shown in the illustration. DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations. When you move the machine, grasp the side hand holds that are under the scanner.
CAUTION Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the cords during a lightning storm. WARNING IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following: 1.
Acronyms and Technical Terms In this manual, the manual specific acronyms and technical terms are used in addition to the generally used ones. The table below contains typical acronyms and technical terms that are used throughout these manuals.
LD Laser Diode LED Light Emitting Diode LV Low Voltage LVPS Low Voltage Power Supply N/A Not Applicable NC* Network Circuit NVRAM Nonvolatile Random Access Memory PF Paper Feed PP gear Pressure Plate gear ppm pages per minute PU Pick-Up roller RAM Random Access Memory REGI Registration SOL Solenoid SP Spare Parts TE Toner Empty TN Toner TR Transfer * Excluding the acronym shown on the wiring diagram or circuit diagram.
PRODUCT INFORMATION R E V I S I O N H I S T O RY P a ge Date A d de d /U pd at e d /N ew None
Specifications Product Information 1. PRODUCT INFORMATION 1.
Overview 1.2 OVERVIEW 1.2.
Overview 28. Drive sub ASSY 2. Pull arm spring ADF R 29. Eject sensor PCB ASSY 3. Pull arm R 30. DEV gear joint/53R 4. Pull arm L 31. DEV joint 5. Pull arm spring ADF 32. New toner sensor harness ASSY 6. NCU shield 33. PT sensor holder 7. Speaker cover 34. T1 solenoid lever 8. Lock claw 35. Toner sensor PCB unit ASSY 9. NCU PCB 36. T1 solenoid 10. Battery ASSY 37. Roller holder ASSY 11. Speaker hold spring 38. Rubber foot 12. Fuser cover 39. Registration front sensor PCB ASSY 13.
Overview ADF / FB part M085/M086 1-4 SM
1. Gear cover 20. Rubber key R 2. ADF cover 21. Panel PCB ASSY 3. Address label 22. Document stopper 4. Panel dress cover 23. Document dress cover 5. Separate roller shaft ASSY 24. Ejection roller ASSY 6. Separate roller bushing 25. LF roller ASSY 7. Separation rubber 26. LF roller bushing 8. ADF plate spring 27. Drive frame ASSY 9. LCD 28. ADF harness unit 10. Diffusion film 29. harness holder 11. Panel unit 30. ADF motor 12. Upper document chute ASSY 31. Actuator L 13.
Overview 1.2.2 CROSS-SECTION DRAWING Printer part 1. Laser unit 15. Pressure roller 2. Supply roller 16. Heat roller 3. Develop roller 17. Plate 4. Transfer roller 18. Registration rear actuator 5. Exposure drum 19. Paper feed roller 6. Paper stack lever 20. Separation roller 7. Eject roller 2 21. Separation pad 8. Pinch roller 22. Separation pad ASSY 9. Back cover 23. Edge actuator 10. Fuser unit 24. Paper tray 11. Eject roller 1 25. Front feed roller 12. Outer chute 26.
Product Information Overview ADF part 1. LF roller 6. Document cover 2. Pressure roller 7. Pressure roller 3. Separation roller shaft ASSY 8. Document front actuator 4. ADF motor 9. Document rear actuator 5. Ejection roller 10.
INSTALLATION R E V I S I O N H I S T O RY P a ge Date A d de d /U pd at e d /N ew None
Installation Requirements 2. INSTALLATION 2.1.1 OPERATING ENVIRONMENT 1. Put your machine on a flat, stable surface such as a desk that is free of vibration and shocks. 2. Use the machine in a well-ventilated room; use the machine within the following ranges of temperature and humidity: temperature between 10°C and 32.5°C (50°F to 90.5°F), and the relative humidity is maintained between 20% and 80%. 3. The machine is not exposed to direct sunlight, excessive heat, moisture, or dust. 4.
PREVENTIVE MAINTENANCE R E V I S I O N H I S T O RY P a ge Date A d de d /U pd at e d /N ew None
Periodical Replacement Parts 3. PREVENTIVE MAINTENANCE 3.1 PERIODICAL REPLACEMENT PARTS Preventive Maintenance There are no parts to be replaced periodically.
REPLACEMENT AND ADJUSTMENT R E V I S I O N H I S T O RY P a ge Date 127 ~ 132 11/30/2011 A d de d /U pd at e d /N ew Firmware Installation
Safety Precautions 4. REPLACEMENT AND ADJUSTMENT 4.1 SAFETY PRECAUTIONS To avoid creating secondary problems by mishandling, follow the warnings and precautions below during maintenance work. WARNING Always turn off the power switch and unplug the power cord from the power outlet before accessing any parts inside the machine. When opening the front cover or back cover to access any parts inside the machine, never touch the shaded parts shown in the following figures.
Safety Precautions When connecting or disconnecting cable connectors, hold the connector body, not the cables. If the connector has a lock, release the connector lock first to release it. After a repair, check not only the repaired portion but also all connectors. Also check that other related portions are functioning properly before operational checks. After disconnecting flat cables, check that each cable is not damaged at its end or short-circuited.
Screw Torque List 4.2 SCREW TORQUE LIST Location of screw Screw type Q’ty Tightening torque Nm (kgf·cm) JOINT COVER SUB CHUTE ASSY Taptite bind B M4x12 2 0.8±0.1 (8±1) INNER CHUTE ASSY Taptite bind B M4x12 2 0.6±0.1 (6±1) FUSER UNIT Taptite pan B M4x14 2 0.8±0.1 (8±1) CONER COVER / SIDE COVER L Taptite bind B M4x12 3 0.8±0.1 (8±1) SIDE COVER SUB L Taptite bind B M4x12 1 0.8±0.1 (8±1) MAIN SHIELD COVER PLATE Taptite cup S M3x6 1 0.9±0.05 (9±0.5) 2 0.55±0.
Screw Torque List ADF harness unit (FG) Taptite cup S M3x6 1 0.8±0.1 (8±1) SR ADF MOTOR Taptite bind B M3x6 1 0.8±0.1 (8±1) DOCUMENT DRESS COVER Taptite cup B M3x8 1 0.5±0.1 (5±1) CORD HOOK Taptite cup B M3x8 2 0.5±0.1 (5±1) PANEL UNIT Taptite cup B M3x10 4 0.5±0.1 (5±1) PRINTED PANEL COVER Taptite cup B M3x8 4 0.4±0.1 (4±1) NCU SHIELD Taptite bind B M4x12 2 0.8±0.1 (8±1) Screw pan (S/P 1 0.5±0.05 (5±0.5) 2 0.5±0.1 (5±1) washer) M3.
Screw Torque List LASER UNIT (Left side of Main frame and back Taptite cup S M3x6 3 0.8±0.05 (8±0.5) 1 0.8±0.05 (8±0.5) 2 0.8±0.05 (8±0.5) 1 0.5±0.05 (5±0.5) 2 0.5±0.05 (5±0.5) SR of the right side.) LASER UNIT (Front of the right side of Main Taptite pan (S/P washer) S M3x8 frame.) AIR DUCT Taptite cup S M3x6 SR LV SHIELD PLATE COVER Screw pan (S/P Taptite cup S M3x6 SR SW HOLDER Taptite bind B M4x12 1 0.8±0.1 (8±1) INLET HARNESS ASSY Screw pan (S/P 1 0.5±0.05 (5±0.5) 2 0.45±0.
Screw Torque List REGISTRATION FRONT SENSOR Taptite bind B M3x10 1 0.5±0.1 (5±1) REAR ACTUATOR HOLDER ASSY Taptite bind B M3x10 2 0.5±0.1 (5±1) REGISTRATION REAR SENSOR Taptite bind B M3x10 1 0.5±0.1 (5±1) Taptite bind B M4x12 1 0.8±0.1 (8±1) Taptite cup S M3x6 1 0.8±0.05 (8±0.5) 1 0.6±0.1 (6±1) Taptite bind B M4x12 9 0.8±0.1 (8±1) Taptite bind B M3x10 1 0.5±0.1 (5±1) REGISTRATION SOLENOID Taptite bind B M3x10 1 0.5±0.1 (5±1) T1 SOLENOID Taptite bind B M3x10 1 0.5±0.
Overview of Gears Replacement and Adjustment 4.3 OVERVIEW OF GEARS 1. EJECTOR GEAR 17 (LU2016001) 9. FEEDER GEAR 17/22 (LU2043001) 2. EJECTOR GEAR 15/25 (LU2018001) 10. FEEDER GEAR 26/20 (LU2042001) 3. EJECTOR GEAR 26 (LU2017001) 11. T1 GEAR 38/31 SECTOR (LU2044001) 4. FUSER GEAR 22/37 (LU2015001) 12. FEEDER GEAR 17 TERMINAL (LU2129001) 5. DEV GEAR 17/33L (LU2054001) SM 13.
Overview of Gears 6. REGISTRATION GEAR 27 PENDULUM 14. REGISTRATION GEAR 19 (LU2048001) (LU2047001) 7. REGISTRATION DIFFERENTIAL GEAR 15. DEV GEAR 17/18R/47R (LU2053001) ASSY (LU2049001) 8. REGISTRATION GEAR 25 TERMINAL 16. ( ) is part code. (LU2128001) The part codes of gears are subject to change without notice.
Harness Routing 4.4 HARNESS ROUTING Replacement and Adjustment 4.4.1 ADF MOTOR, ADF SENSOR PCB ASSY TO MAIN PCB ASSY 1. 4. Main PCB Shield plate 2. ADF motor 5. Main PCB ASSY 3.
Harness Routing 4.4.2 NCU PCB, BATTERY ASSY, SPEAKER UNIT ASSY TO MAIN PCB ASSY 1. Main PCB ASSY 3. Battery ASSY 2. NCU PCB 4.
Harness Routing Replacement and Adjustment 4.4.3 DOCUMENT SCANNER UNIT, PANEL PCB ASSY 1. Main shield cover plate 3. Document scanner unit 2. Main PCB ASSY 4.
Harness Routing 4.4.4 FUSER UNIT 1. PS PCB unit 3. Eject sensor PCB ASSY 2.
Harness Routing Replacement and Adjustment 4.4.5 FG HARNESS 1. 4. 2. Laser unit 5. Main PCB ASSY 3.
Harness Routing 4.4.6 MAIN FRAME R ASSY 1. Front cover sensor 4. PS PCB unit 2. Toner LED PCB ASSY 5. SW holder 3. Fan motor 60 unit 6.
Harness Routing Replacement and Adjustment 4.4.7 TONER LED PCB ASSY / LVPS PCB UNIT / MAIN PCB ASSY / REGISTRATION FRONT SENSOR PCB ASSY / REGISTRATION REAR SENSOR PCB ASSY 1. Main PCB ASSY (Main Frame L ASSY) 5. Toner LED PCB ASSY 2. 6. Registration rear sensor PCB ASSY 3. 7. Registration front sensor PCB ASSY 4.
Harness Routing 4.4.8 TONER SENSOR PCB UNIT ASSY / NEW TONER SENSOR HARNESS ASSY 1. 4. Toner sensor PCB unit ASSY 2. New toner sensor harness ASSY 5. Main PCB ASSY 3.
Harness Routing Replacement and Adjustment 4.4.9 HIGH-VOLTAGE PS PCB / REGISTRATION SOLENOID / T1 SOLENOID 1. 5. T1 solenoid 2. Drive sub ASSY 6. Registration solenoid 3. High-voltage PS PCB ASSY 7. 4. 8.
Disassemble Flow 4.
Common Disassemble Procedure 4.6 COMMON DISASSEMBLE PROCEDURE Replacement and Adjustment Preparation Prior to proceeding with the disassembly procedure, 1. 2. SM Unplug the AC cord [A], the modular jack of the telephone line [B], the USB cable [C], if connected, the modular jack of the external telephone set if connected.
Common Disassemble Procedure 4.6.1 SEPARATION PAD ASSY 1. Lift up the Separation pad ASSY [A]. 2. Release the Boss [B] to remove the Separation pad ASSY [A] from the Paper tray unit [C]. 3. Remove the Separation pad spring [D] from the Paper tray unit [C].
Common Disassemble Procedure Replacement and Adjustment 4.6.2 FRONT COVER ASSY 1. Open the Front cover ASSY [A]. 2. Release the Hook [B] to remove the DEV joint link [C] from the Front cover ASSY [A].
Common Disassemble Procedure 3. Release the Hook [A] of the Front cover ASSY [B] from the Front cover top [C]. 4. Remove the Boss [D] of the Front chute ASSY [E], and then remove the Front cover ASSY [B] from the Main body.
Common Disassemble Procedure Replacement and Adjustment 4.6.3 PAPER STOPPER L / PAPER STOPPER S 1. Release the Boss [A] to remove the Paper stopper L [B] from the Front cover ASSY [C]. 2. Release the Boss [A] to remove the Paper stopper S [D] from the Paper stopper L [B].
Common Disassemble Procedure 4.6.4 BACK COVER 1. Open the Back cover [A]. 2. Release the Boss [B] of the Outer chute ASSY [C] from the Back cover [A]. 3. Release the Hook [D] from the Side cover R ASSY [E]. 4. Slide the Back cover [A] from the Main body, and remove it.
Common Disassemble Procedure Replacement and Adjustment 4.6.5 OUTER CHUTE ASSY 1. SM Release the Boss [A] to remove the Outer chute ASSY [B] from the Main body.
Common Disassemble Procedure 4.6.6 FUSER COVER ASSY 1. Pull down the Fuser cover ASSY [A]. 2. Remove the Fuser cover ASSY [A] from the Main body.
Common Disassemble Procedure Replacement and Adjustment 4.6.7 EJECT ACTUATOR / EJECT ACTUATOR SPRING 1. Release the Hook [A] to slide the Eject actuator [B], and then remove the Eject actuator [B] from the Fuser cover ASSY [C]. 2. SM Remove the Eject actuator spring [D] from the Eject actuator [B].
Common Disassemble Procedure 4.6.8 EJECT ROLLER ASSY 1 / BUSH C / BUSH R / BUSH L 1. Release the Hook [A] of the Bush C [B] from the Fuser cover ASSY [C]. 2. Remove the Eject roller ASSY 1 [D] from the Fuser cover ASSY [C]. 3. Remove the Bush C [A], the Bush R [B] and the Bush L [C] from the Eject roller ASSY 1 [D].
Common Disassemble Procedure Replacement and Adjustment 4.6.9 JOINT COVER SUB CHUTE ASSY 1. Remove the two Taptite bind B M4x12 screws [A], and then remove the Joint cover sub chute ASSY [B] from the Main body.
Common Disassemble Procedure 4.6.10 INNER CHUTE ASSY 1. Remove the two Taptite bind B M4x12 screws [A], and then remove the Inner chute ASSY [B] from the Main body.
Common Disassemble Procedure 1. Disconnect the Connector [A]. 2. SM Replacement and Adjustment 4.6.11 FUSER UNIT Pull out the Connector [A] from the Housing part [B] of the Main body left side. Disconnect the two Connectors [A] from the Eject sensor PCB ASSY [B].
Common Disassemble Procedure 3. Remove the two Taptite pan B M4x14 screws [A], and then remove the Fuser unit [B] from the Main body.
Common Disassemble Procedure Replacement and Adjustment 4.6.12 CORNER COVER 1. Remove the Taptite bind B M4x12 screw [A]. 2. Release the Hook [B] to remove the Corner cover [C] from the Main body.
Common Disassemble Procedure 4.6.13 SIDE COVER L ASSY 1. Remove the two Taptite bind B M4x12 screws [A]. 2. Release the Hook [B] to remove Side cover L ASSY [C] from the Main body.
Common Disassemble Procedure 1. Remove the Taptite bind B M4x12 screw [A]. 2. Release the Hook [B] to remove the Side cover sub L [C] from the Side cover L ASSY [D]. SM 4-35 M085/M086 Replacement and Adjustment 4.6.
Common Disassemble Procedure 4.6.15 MAIN SHIELD COVER PLATE 1. Remove the Ferrite core [A] from the Core holder [B]. 2. Remove the two Taptite cup S M3x6 SR screws [C], and then remove the two FG harness [D] from the Main body. 3. Remove the Taptite cup S M3x6 SR screw [C], and then remove the Main shield cover plate [E] from the Main body.
ADF Disassemble Procedure 4.7 ADF DISASSEMBLE PROCEDURE Replacement and Adjustment 4.7.1 ADF UNIT 1. SM Remove the two Connectors [A] from the Main PCB ASSY [B].
ADF Disassemble Procedure 2. Open the ADF unit [A]. 3. Remove the Taptite bind B M4x12 screw [B] from the Hinge ASSY L [C]. 4. Release the Hook [D] of the Hinge R [E] to remove the ADF unit [A] from the Main body.
ADF Disassemble Procedure Replacement and Adjustment 4.7.2 HINGE R / HINGE ARM / HINGE ASSY L 1. Remove the Hinge R [A] from the Hinge arm [B]. 2. Remove the Taptite bind B M4x12 screw [C], and then remove the Hinge arm [B] from the ADF unit [D]. 3. Remove the two Taptite cup B M3x10 screws [E] and the Taptite cup S M3x12 screw [F], and then remove the Hinge ASSY L [G] from the ADF unit [D].
ADF Disassemble Procedure 4.7.3 ADF COVER ASSY 1. Open the ADF cover [A]. 2. Release the Boss [B] to remove the ADF cover [A] from the ADF unit [C].
ADF Disassemble Procedure Replacement and Adjustment 4.7.4 GEAR COVER 1. SM Release the Hook [A] to remove the Gear cover [B] from the ADF unit [C].
ADF Disassemble Procedure 4.7.5 DOCUMENT SEPARATOR ROLLER SHAFT 1. Remove the Separator roller shaft ASSY [A] from the ADF unit [B]. 2. Remove the Separator roller bushing [C] from the Separator roller shaft ASSY [A].
ADF Disassemble Procedure Replacement and Adjustment 4.7.6 UPPER DOCUMENT CHUTE ASSY 1. Remove the four Taptite cup B M3x10 screws [A]. 2. Release the Hook [B] to remove the Upper document chute ASSY [C] from the ADF unit [D].
ADF Disassemble Procedure 3. Release the Hook to remove the ADF plate spring [A] and the Separation rubber ASSY [B] from the Upper document chute ASSY [C].
ADF Disassemble Procedure Replacement and Adjustment 4.7.7 LOWER DOCUMENT CHUTE ASSY 1. Remove the two Taptite cup B M3x10 screws [A], and then remove the Lower document chute ASSY [B] from the Document cover sub ASSY [C].
ADF Disassemble Procedure 4.7.8 ADF SENSOR PCB ASSY 1. Pull the Hook [A] to slide the Document front actuator [B]. 2. Remove the Document front actuator [B] from the Lower document chute ASSY [C]. 3. Pull the Hook [A] to slide the Document rear actuator [D]. 4. Remove the Document rear actuator [D] from the Lower document chute ASSY [C].
5. Release the Hook [A] to remove the ADF sensor PCB ASSY [B] from the Lower document chute ASSY [C]. 6. SM Disconnect the Connector [D] from the ADF sensor PCB ASSY [B].
ADF Disassemble Procedure 4.7.9 LF ROLLER ASSY 1. Release the Hook [A] to remove the LF roller bushing [B] from the Lower document chute ASSY [C]. 2. Remove the LF roller ASSY [D] from the Lower document chute ASSY [C]. Be careful not to get grease on the roller.
ADF Disassemble Procedure Replacement and Adjustment 4.7.10 EJECTION ROLLER ASSY 1. Release the Hook [A] of the Ejection roller bushing [B], and then slide the Ejection roller ASSY [C] to remove the Ejection roller ASSY [C] from the Lower document chute ASSY [D]. SM Be careful not to get grease on the roller.
ADF Disassemble Procedure 4.7.11 DRIVE FRAME ASSY 1. Remove the Taptite cup S M3x6 SR screw [A], and then remove the FG harness [B] from the Lower document chute ASSY [C]. 2. Remove the two Taptite cup B M3x10 screws [D], and then remove the Drive frame ASSY [E] from the Lower document chute ASSY [C]. 3. Remove the Harness holder [F] from the Lower document chute ASSY [C].
ADF Disassemble Procedure Replacement and Adjustment 4.7.12 ADF MOTOR 1. Remove the Taptite bind S M3x6 screw [A], and then remove the ADF motor [B] from the Drive frame ASSY [C]. 2. SM Remove the ADF harness unit [D] from the ADF motor [B].
ADF Disassemble Procedure 4.7.13 PRESSURE ROLLER ASSY 1. Release the Hook [A] to remove the Pressure roller ASSY [B] from the Document cover sub ASSY [C]. 2. Remove the two Pressure rollers [D] from the Pressure roller shaft [E]. 3. Remove the Pressure roller spring [F] from the Document cover sub ASSY [C]. Be careful not to get grease on the roller.
ADF Disassemble Procedure Replacement and Adjustment 4.7.14 DOCUMENT STOPPER 1. Open the Document stopper [A]. 2. Release the Boss [B] to remove the Document stopper [A] from the Document dress cover [C].
ADF Disassemble Procedure 4.7.15 DOCUMENT DRESS COVER 1. Remove the Taptite cup B M3x8 [A]. 2. Release the Boss [B] of the Document dress cover [C] from the Document cover sub ASSY [D]. 3. Release the Hook [E] to remove the Document dress cover [C] from the Document cover sub ASSY [D].
Scanner Disassemble Procedure 4.8 SCANNER DISASSEMBLE PROCEDURE Replacement and Adjustment 4.8.1 DOCUMENT SCANNER UNIT 1. Disconnect the two connectors [A] and FFC [B] from the Main PCB ASSY [C]. After disconnecting the flat cable(s), check that each cable is not damaged at its end or short-circuited. When connecting the flat cable(s), do not insert it at an angle. After insertion, check that the cable is not at an angle.
Scanner Disassemble Procedure 2. Open the Document scanner unit [A]. 3. Remove the Pull arm L [B] and the Pull arm R [C] from the Boss [D] of the Document scanner unit [A]. 4. Remove the Document scanner unit [A] from the Main body.
Scanner Disassemble Procedure 4.8.2 CORD HOOK 1. Remove the two Taptite cup B M3x8 screws [A], and then remove the two cord hooks [B] from the Document scanner unit [C]. Replacement and Adjustment 4.8.3 PANEL UNIT 1. Remove the four Taptite cup B M3x10 screws [A]. 2. Release the Hook [B] to remove the Panel unit [C] from the Document scanner unit [D]. 3. Disconnect the connector [E] from the Panel PCB ASSY.
Scanner Disassemble Procedure 4.8.4 PANEL PCB ASSY 1. Release the Hook [A] to remove the Panel PCB ASSY [B] from the Panel unit [C]. 2. Release the Lock [D] to remove the FFC [E] from the Panel PCB ASSY [B]. After disconnecting the flat cable(s), check that each cable is not damaged at its end or short-circuited. When connecting the flat cable(s), do not insert it at an angle. After insertion, check that the cable is not at an angle.
Scanner Disassemble Procedure 4.8.5 RUBBER KEYS L/R 1. Remove the Rubber keys R [A] and the Rubber keys L [B] from the Panel unit [C]. Replacement and Adjustment 4.8.6 LCD 1. Release the Hook [A] to remove the Back light guide [B] from the Panel unit [C]. 2. Remove the Diffusion film [D] from the Panel unit [C]. 3. Remove the LCD [E] from the Panel unit [C].
Scanner Disassemble Procedure 4.8.7 PANEL DRESS COVER 1. Remove the four Taptite cup B M3x8 screws [A], and then remove the Panel dress cover [B] from the Panel unit [C]. 4.8.8 ADDRESS LABEL 1. Remove the Address label [A] from the Panel unit [B].
Scanner Disassemble Procedure Replacement and Adjustment 4.8.9 PULL ARM L/R 1. Remove the Pull arm spring ADF L [A] and the Pull arm L [B] from the Joint cover [C]. 2. Remove the Pull arm spring ADF R [D] and the Pull arm R [E] from the Joint cover [C].
Scanner Disassemble Procedure 4.8.10 PULL ARM GUIDE 1. Remove the two Lock claws [A] to remove the two Pull arm guides [B] from the Joint cover [C].
Scanner Disassemble Procedure 1. Remove the Screw pan (S/P washer) M3.5x6 screw [A], and then remove the FG harness [B] from the NCU shield [C]. 2. Remove the two Taptite bind B M4x12 screws [D], and then remove the NCU shield [C] from the Joint cover [E]. 3. Turn over the NCU housing [A]. 4. Remove the two Taptite cup S M3x6 SR screws [B], and then remove the NCU PCB [C] SM 4-63 M085/M086 Replacement and Adjustment 4.8.
Scanner Disassemble Procedure from the NCU housing [A]. 5. Disconnect the Connector [D] from the NCU PCB [C], and then pull out the Connector [D] from the NCU housing [A]. 4.8.12 SPEAKER UNIT 1. Disconnect the Connector [A] of the Speaker unit from the Main PCB ASSY [B].
Replacement and Adjustment Scanner Disassemble Procedure 2. Remove the Taptite bind B M4x12 screw [A], and then remove the Speaker cover [B] from the Joint cover [C]. 3. Release the Hook [D] to remove the Speaker hold spring [E] from the Joint cover [C]. 4. Remove the Speaker unit [F] from the Joint cover [C].
Scanner Disassemble Procedure 4.8.13 BATTERY ASSY 1. Disconnect the connector [A], and then remove the Battery ASSY [B] from the Joint cover [C]. There is a danger of explosion if the battery is incorrectly replaced. Do not disassemble or recharge the battery. Do not dispose of the battery in fire. Used batteries should be disposed of according to the local regulations. Use a genuine spare part when you replace the battery.
Engine Disassemble Procedure 4.9 ENGINE DISASSEMBLE PROCEDURE Replacement and Adjustment 4.9.1 SIDE COVER R ASSY 1. Remove the two Taptite bind B M4x12 screws [A]. 2. Release the Hook [B] to remove the Side cover R ASSY [C] from the Main body.
Engine Disassemble Procedure 4.9.2 REGISTRATION GROUNDING SPRING 1. Remove the Registration grounding spring [A] from the Main body.
Engine Disassemble Procedure Replacement and Adjustment 4.9.3 ROLLER HOLDER ASSY 1. Release the Boss [A] of the Roller holder ASSY [B] from the Link arm [C]. 2. Press the Rib [D] of the Paper feed frame [E], then slide the Separation R shaft bush [F]. 3. Remove the Roller holder ASSY [B] from the Main body. Assembling Note: When assembling the Roller holder ASSY to the Main body, note the assembling method referring to the figure above.
Engine Disassemble Procedure When the Separation R shaft bush [A] does not slide across correctly, place the Rib [B] of the Bush 6 [C] while aligning with the Groove [D] of the Main body shaft hole from the Main frame L ASSY side.
Engine Disassemble Procedure Replacement and Adjustment 4.9.4 MAIN PCB ASSY 1. Disconnect the five FFCs [A] and the eight Connectors [B] from the Main PCB ASSY [C]. 2. Remove the four Taptite cup S M3x6 SR screws [D], and then remove the FG harness ASSY [E] and the Main PCB ASSY [C] from the Main body. After disconnecting the flat cable(s), check that each cable is not damaged at its end or short-circuited. When connecting the flat cable(s), do not insert it at an angle.
Engine Disassemble Procedure 4.9.5 JOINT COVER ASSY / PAPER SUPPORTER 1. Remove the five Taptite bind B M4x12 screws [A]. 2. Release the Hook [B] to remove the Joint cover ASSY [C] from the Main body.
Engine Disassemble Procedure 3. Release the Boss [A] to remove the Paper supporter [B] from the Joint cover ASSY [C]. Replacement and Adjustment 4.9.6 EJECT ROLLER ASSY 2 1. Remove the Eject roller ASSY 2 [A] from the Joint cover ASSY [B]. 2. Remove the Bush R [C] and the Bush L [D] from the Eject roller ASSY 2 [A].
Engine Disassemble Procedure 4.9.7 HIGH-VOLTAGE PS PCB ASSY 1. Disconnect the two Connectors [A] from the High-voltage PS PCB ASSY [B]. 2. Remove the two Taptite cup S M3x6 SR screws [C] and the two Taptite bind B M4x12 screws [D]. 3. Release the Hook [E] to remove the High-voltage PS PCB ASSY [B] from the Drive sub ASSY [F]. There are procedures for disassembling Main frame L ASSY after this procedure. ( M085/M086 p.
Engine Disassemble Procedure Replacement and Adjustment 4.9.8 NEW TONER SENSOR HARNESS ASSY 1. Release the Hook [A] to remove the New toner sensor harness ASSY [B] from the Main body. SM Be careful not to damage the Hook of the New toner sensor harness ASSY.
Engine Disassemble Procedure 4.9.9 FILTER ASSY 1. Remove the Filter ASSY [A] from the Main body.
Engine Disassemble Procedure Replacement and Adjustment 4.9.10 LASER UNIT 1. Remove the Core [A] from the Main body. 2. Remove the three Taptite cup S M3x6 SR screws [B] and the Taptite pan (S/P washer) S M3x8 screw [C], and then remove the Laser unit [D] from the Main body. SM Ensure when you remove the Laser unit [D] that the DEV joint link [E] is pulled out.
Engine Disassemble Procedure 3. Remove the Taptite cup S M3x6 SR screw [A], and then remove the FG harness ASSY [B] from the Laser unit [C]. 4. Remove the Taptite cup S M3x6 SR screw [A], and then remove the Air duct [D] from the Laser unit [C]. When replacing the Laser unit, replace the Serial label [A] attached on the Drive sub ASSY [B] with the new one supplied with a new Laser unit. If an extra Serial label is supplied with a new unit as spare.
Engine Disassemble Procedure Replacement and Adjustment 4.9.11 FAN MOTOR 60 UNIT 1. Disconnect the Connector [A] from the Toner LED PCB ASSY [B]. 2. Remove the Fan motor 60 unit [C] from the Main body. Assembling Note: When assembling the Fan motor 60 unit [C], place it so that the attached Label [D] faces outwards.
Engine Disassemble Procedure 4.9.12 COVER SENSOR HARNESS ASSY 1. Disconnect the Connector [A] from the Toner LED PCB ASSY [B]. 2. Release the Hook [C] to remove the Cover sensor harness ASSY [D] from the Main body. When removing the Cover sensor harness ASSY [D], remove it as shown in the direction of the allow 2b. Be careful not to damage the Hook [C].
Engine Disassemble Procedure Replacement and Adjustment 4.9.13 TONER LED PCB ASSY 1. Disconnect the three Connectors [A] from the Toner LED PCB ASSY [B]. 2. Release the Hook [C] to remove the Toner LED PCB ASSY [B] from the Main body. 3. Release the Hook [A] to remove the LED holder [B] from the Toner LED PCB ASSY [C].
Engine Disassemble Procedure 4.9.14 LVPS PCB UNIT 1. Remove the Taptite pan (S/P washer) M3.5x6 screw [A] and the two Taptite cup S M3x6 SR screws [B], and then remove the LV shield plate cover [C] and the LV insulation sheet [D] from the LV Shield plate 2.
Replacement and Adjustment Engine Disassemble Procedure 2. Remove the Taptite bind B M4x12 screw [A], and then remove the SW holder [B] from the Main body. 3. Remove the Taptite pan (S/P washer) M3.5x6 screw [C], and then remove the FG harness ASSY [D] of the Inlet harness ASSY [E] from the LV shield plate 2 [F]. 4. Remove the two Taptite flat B M3x10 screws [G], and then remove the Inlet harness ASSY [E] from the Main body. 5.
Engine Disassemble Procedure 4.9.15 LV SHIELD PLATE 2 1. Remove the two Taptite bind B M4x12 screws [A] and the two Taptite cup S M3x6 SR screws [B], and then remove the LV shield plate 2 [C].
Engine Disassemble Procedure Replacement and Adjustment 4.9.16 REGISTRATION FRONT SENSOR PCB ASSY 1. Remove the Harness [A] of the Registration front sensor PCB ASSY and the Registration rear sensor PCB ASSY from the Guide part [B] of the Main body.
Engine Disassemble Procedure 2. Remove the two Taptite bind B M3x10 screws [A], and then remove the Actuator holder ASSY [B] from the Main body.
Replacement and Adjustment Engine Disassemble Procedure 3. Remove the Registration actuator spring [A] from the Hook part [B]. 4. Turn the Registration front actuator [C] at 90 degrees in the direction of counterclockwise as the arrow 4. 5. Slide the Registration front actuator [C] to remove the Registration front actuator [C] from the Actuator holder ASSY [D].
Engine Disassemble Procedure 6. Loosen the tip of the Edge actuator spring [A] from the Actuator holder ASSY [B]. 7. Release the Hook [C] and Slide the Edge actuator [D] to remove the Edge actuator [D] from the Actuator holder ASSY [B].
8. Remove the Taptite bind B M3x10 screw [A], and then remove the Registration front sensor PCB ASSY [B] from the Actuator holder ASSY [C].
Engine Disassemble Procedure 4.9.17 REGISTRATION REAR SENSOR PCB ASSY 1. Remove the Harness [A] of the Registration rear sensor PCB ASSY from the Guide part [B] of the Main body.
Replacement and Adjustment Engine Disassemble Procedure 2. Remove the two Taptite bind B M3x10 screws [A], and then remove the Rear actuator holder ASSY [B] from the Main body.
Engine Disassemble Procedure 3. Remove the Actuator spring rear [A] from the Hook part [B]. 4. Turn the Registration actuator rear [C]. 5. Slide the Registration actuator rear [C] to remove the Registration actuator rear [C] from the Rear actuator holder ASSY [D]. 6. Remove the Taptite bind B M3x10 screw [A], and then remove the Registration rear sensor PCB ASSY [B] from the Rear actuator holder ASSY [C].
Engine Disassemble Procedure Replacement and Adjustment 4.9.18 DRIVE SUB ASSY 1. Remove the Taptite cup S M3x6 SR screw [A] and the Taptite bind B M4x12 screw [B] on the Main frame L Assy, and then remove the Under FG wire [C] from the Main body.
Engine Disassemble Procedure 2. Remove the Taptite cup S M3x6 SR screw [A] and the nine Taptite bind B M4x12 screws [B], and then remove the Drive sub ASSY [C] from the Main body. When removing the Drive sub ASSY, Ensure the left side of the Main body is at the top as shown in the above figure because there is the risk of the gears falling off.
Engine Disassemble Procedure Replacement and Adjustment 4.9.19 DEV JOINT / DEV GEAR JOINT 53R / REGISTRATION PENDULUM GEAR SPRING 1. Remove the DEV joint [A] and the DEV joint spring [B] from the DEV gear joint/53R [C]. 2. Remove the DEV gear joint/53R [C] from the Drive sub ASSY [D]. 3. Remove the Registration pendulum gear spring [E] from the Drive sub ASSY [D].
Engine Disassemble Procedure 4.9.20 THERMISTOR HARNESS UNIT 1. Remove the Thermistor harness unit [A] from the Main body.
Engine Disassemble Procedure Replacement and Adjustment 4.9.21 TONER SENSOR PCB UNIT ASSY 1. Remove the Taptite bind B M3x10 screw [A], and then remove the Link stopper [B] and the Toner sensor PCB unit ASSY [C] from the Main body. 2. SM Remove the PT sensor holder [D] from the Toner sensor PCB unit ASSY [C].
Engine Disassemble Procedure 4.9.22 REGISTRATION SOLENOID 1. Remove the T1 sector gear spring [A] from the T1 gear 38/31 sector [B]. 2. Remove the T1 gear 38/31 sector [B] from the Main body. 3. Release the Hook [C] to remove the Registration gear 25 terminal [D] from the Main body. 4. Remove the Registration differential gear ASSY [E] from the Main body.
Engine Disassemble Procedure Be careful, as the inside gear of the Registration differential gear ASSY [E] is easy Replacement and Adjustment to fall out. 5. Remove the Registration solenoid lever spring [A] from the Main body and the Registration solenoid lever [B]. 6. Remove the Harness [C] from the Guide part [D] of the Main body. 7. Remove the Taptite bind B M3x10 screw [E], and then remove the Registration solenoid [F] from the Main body. 8.
Engine Disassemble Procedure 4.9.23 T1 SOLENOID 1. Remove the T1 solenoid lever spring [A] from the Main body and the T1 solenoid lever [B]. 2. Remove the Harness [C] from the Guide part [D] of the Main body. 3. Remove the Taptite bind B M3x10 screw [E], and then remove the T1 solenoid [F] from the Main body. 4. Remove the T1 solenoid lever [B] from the T1 solenoid [F].
Engine Disassemble Procedure Replacement and Adjustment 4.9.24 MAIN SHIELD PLATE / EJECT SENSOR PCB ASSY 1. Remove the three Taptite bind B M3x10 screws [A], and then remove the FU front paper guide [B] from the Main body.
Engine Disassemble Procedure 2. Remove the two Taptite cup S M3x6 SR screws [A], and then remove the Chute ground plate [B] from the Main body.
Replacement and Adjustment Engine Disassemble Procedure 3. Remove the Main PCB sheet [A] from the Main shield plate [B]. 4. Remove the three Taptite bind B M4x12 screws [C], and then remove the Main shield plate [B] from the Main body.
Engine Disassemble Procedure 5. Release the Hook [A] to remove the Eject sensor PCB ASSY [B] from the Main body.
Engine Disassemble Procedure Replacement and Adjustment 4.9.25 RUBBER FOOT 1. SM Remove the two Rubber feet [A] from the Main body.
Engine Disassemble Procedure 4.9.26 MAIN FRAME L ASSY The procedure for disassembling the Main frame L ASSY as mentioned after p.4-74 "High-Voltage PS PCB Assy" is described below. 1. Remove the three Taptite bind B M3x10 screws [A], and then remove the FU front paper guide [B] from the Main body.
2. Remove the two Taptite cup S M3x6 SR screws [A], and then remove the Chute ground plate [B] from the Main body.
Engine Disassemble Procedure 3. Release the Hook [A] to remove the Registration gear 25 terminal [B], the two Feeder gear 17 terminals [C] and the Bush 6 [D].
Replacement and Adjustment Engine Disassemble Procedure 4. Remove the Taptite cup S M3x6 SR screw [A] and the Taptite bind B M4x12 screw [B] on the Main frame L ASSY, and then remove the Under FG wire [C] from the Main body.
Engine Disassemble Procedure 5. Remove the four Taptite bind B M4x12 screws [A] and the two Taptite cup S M3x6 SR screws [B], and then remove the Main frame L ASSY [C] from the Main body. Ensure you remove the Main frame L ASSY [C] with the DEV joint link pulled out.
Engine Disassemble Procedure SM [A]: Taptite bind B M4x12 [B]: Taptite cup S M3x6 SR [C]: Drive sub ASSY Replacement and Adjustment 4-111 M085/M086
Adjustments and Updating of Settings, Required After Parts Replacement 4.10 ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER PARTS REPLACEMENT 4.10.1 IF YOU REPLACE THE MAIN PCB When replace the main PCB, the function of the I FAX disappears. Contact the customer to download the I FAX again.
Adjustments and Updating of Settings, Required After Parts Replacement 3. Enter the maintenance mode. 4. Click the “DPInst.exe” of the Printer Maintenance Driver which has been copied in the Replacement and Adjustment “ALL2” folder to start. 5. The screen above appears, indicating the detection of device installation wizard. Click Next to proceed. 6. An alert warning message of WHQL appears three times. Click Continue Anyway to proceed.
Adjustments and Updating of Settings, Required After Parts Replacement 7. If the device driver is successfully installed, the screen above appears. Click Finish to return. 8. Connect the machine to your PC using the USB cable. 9. Select “Install the software automatically (Recommended)” and click Next.
Replacement and Adjustment Adjustments and Updating of Settings, Required After Parts Replacement 10. An alert warning message of WHQL appears. Click Continue Anyway to proceed.
Adjustments and Updating of Settings, Required After Parts Replacement 11. If the Maintenance USB Printer driver is successfully installed, the screen above appears. Click Finish to return.
Adjustments and Updating of Settings, Required After Parts Replacement EEPROM parameter initialization of main PCB (Maintenance mode: code 01) Refer to p.5-4 "EEPROM Parameter Initialization (Function code 01, 91)", and perform the EEPROM parameter Initialization of main PCB. EEPROM customizing of main PCB (Maintenance mode: code 74) Refer to p.5-39 "EEPROM Customizing (Function code 74)", and perform the EEPROM Customizing.
Adjustments and Updating of Settings, Required After Parts Replacement 3. Click the “Ricoh” of the model menu. 4. In Port on the BrUsbSn screen, select the port number assigned to the Maintenance USB Printer. If the port number is unknown, check the Maintenance USB Printer Properties ( p.4-125 "How to Select the Port Number"). 5. Enter the serial number of the machine into the box on the “Serial No”. 6. Click the OK button. The serial number is written in the machine.
Adjustments and Updating of Settings, Required After Parts Replacement Inputting the adjusted value of the laser scanner Double-click the BrUsbSn.exe file to start. 2. Click the “Ricoh” of the model menu. 3. In Port on the BrUsbSn screen, select the port number assigned to the Maintenance USB Replacement and Adjustment 1. Printer. If the port number is unknown, check the Maintenance USB Printer Properties ( p.4-125 "How to Select the Port Number"). 4.
Adjustments and Updating of Settings, Required After Parts Replacement 1. Laser unit 2. Laser serial label 3. Laser serial label 4. Drive sub ASSY 5.
Adjustments and Updating of Settings, Required After Parts Replacement 4.10.2 IF YOU REPLACE THE LASER UNIT Inputting the adjustment value of the laser unit When replace the laser unit, attach the serial label with the provided the new laser unit to the driver sub ASSY. The input of following the correction value of the laser unit enter the serial label number Replacement and Adjustment with the provided the new laser unit. 1. Laser unit 2. Laser serial label 3. Laser serial label 4.
Adjustments and Updating of Settings, Required After Parts Replacement 2. Click the “Ricoh” of the model menu. 3. In Port on the BrUsbSn screen, select the port number assigned to the Maintenance USB Printer. If the port number is unknown, check the Maintenance USB Printer Properties ( p.4-125 "How to Select the Port Number"). 4. Enter the serial number into the box on the “Laser Scanner Info.” as shown below. 5. Click the OK button. The corrected value of the laser unit is written in the machine.
Replacement and Adjustment Adjustments and Updating of Settings, Required After Parts Replacement SM 1. Laser unit 2. Laser serial label 3. Laser serial label 4. Drive sub ASSY 5.
Adjustments and Updating of Settings, Required After Parts Replacement 4.10.3 IF YOU REPLACE THE FB UNIT Acquisition of white level data and set the CIS scanner area 1. Enter the maintenance mode. 2. Press the 5 button twice. Press the or button several times. "MAINTENANCE 55" appears on the LCD, and then press the OK button. "Press START" appears on the LCD. 3. Press the Start button. The white level data will be acquired automatically. 4.
Adjustments and Updating of Settings, Required After Parts Replacement 1. Replacement and Adjustment 4.10.4 HOW TO SELECT THE PORT NUMBER Click start | Printers and Faxes. The Printers window appears as shown below. 2. SM Right-click the Maintenance USB Printer icon.
Adjustments and Updating of Settings, Required After Parts Replacement 3. Click Properties. The Maintenance USB Printer Properties window appears as shown below. 4. Click the Ports tab. In this example, the port number assigned to the Maintenance USB Printer is USB001.
FIRMWARE INSTALLATION Rev. 11/30/2011 ⇒ 4.11 FIRMWARE INSTALLATION Preparation Download the below driver & firmware files and save them in an arbitrary folder in your PC (e.g., C:¥UPDATE) • SP1200 Series Maintenance Driver • Engine Firmware • SP1200 Series filedg32.exe Installing the SP1200 Series Maintenance Driver IMPORTANT: • Once this procedure is performed for a given PC, no more driver/software installations are required for that PC.
FIRMWARE INSTALLATION Rev. 11/30/2011 3. Now turn on the PC & Run “DPInst.exe” in folder “SP1200 Series Maintenance Driver”. 4. When the following screen appears, click “Next” to proceed. 5. A WHQL alert message will appear three times. Click “Continue Anyway” to proceed.
FIRMWARE INSTALLATION Rev. 11/30/2011 6. If the device driver was successfully installed, the following dialog appears. Note: The status of the three drivers will be displayed as “Ready to use”. Click “Finish”. 7. Accessing the "Maintenance Mode" Connect the machine in Maintenance Mode (Step 2) to your PC using a USB cable. When the new hardware detection dialog appears, click "Next" to proceed.
FIRMWARE INSTALLATION 8. Rev. 11/30/2011 When the WHQL alert message appears, click “Continue Anyway” to proceed.
FIRMWARE INSTALLATION Rev. 11/30/2011 9. If the Maintenance Printer Driver is successfully installed, the following dialog appears. Click “Finish”. Do above steps for all three drivers. 10. Now turn OFF the machine to exit Maintenance Mode. 11. Accessing the " Firmware Download Mode " Turn ON the machines while pressing the 5 key of the numerical keypad. The machine will enter into Firmware Download Mode & LCD display will change as below. 12. Run “SP1200_Series_filedg32.exe".
FIRMWARE INSTALLATION Rev. 11/30/2011 13. The Filedrgs window will appear. Select Maintenance Printer Driver in the Filedrgs window as below.. Now Drag & Drop the Engine Firmware File onto the Filedrgs window. 14. While downloading the firmware the machine beeps intermittently. After few minutes upon completion, the machine automatically reboots and return to the standby state. 15.
SERVICE MAINTENANCE R E V I S I O N H I S T O RY P a ge 1 Date 10/11/2011 A d de d /U pd at e d /N ew Maintenance mode
Maintenance Mode Rev. 10/11/2011 5. SERVICE MAINTENANCE 5.1 MAINTENANCE MODE The maintenance mode is exclusively designed for the checking, setting and adjustment of the machine by using the buttons on the control panel. You can customize the EEPROM according to the shipment destination of the machine concerned. In addition, you can perform operational checks of the LCD, control panel PCB and sensors, perform a print test, display the log information and error codes, and modify worker switches (WSW). 5.
Maintenance Mode 5.1.2 HOW TO ENTER THE END USER-ACCESSIBLE MAINTENANCE MODE The maintenance-mode functions listed on the next section should be accessed by service personnel only. However, you can allow end users to access some of these under the guidance of service personnel by phone. The end user-accessible functions are shaded in the table given on the next section.
Maintenance Mode Function Reference Page 13 Operational Check of Control Panel Button p.5-17 25 ROM Version Check p.5-18 32 Operational Check of Sensors p.5-19 43 PC print function setting (PCL PS) p.5-22 53 Received Data Transfer Function p.5-32 54 Fine Adjustment of Scan Start/End Positions p.5-35 55 Acquisition of White Level Data p.5-38 67 Paper Feeding and Ejecting Test p.5-38 74 EEPROM Customizing p.5-39 78 Operational Check of Fans p.
Maintenance Mode 5.1.4 DETAILED DESCRIPTION OF MAINTENANCE-MODE FUNCTIONS EEPROM Parameter Initialization (Function code 01, 91) The machine initializes the parameter, user switches, worker switches and assurance mode switch settings registered in the EEPROM, to the initial values. Entering function code 01 initializes almost all of the EEPROM areas, but entering 91 does not initialize some areas, as listed below.
Maintenance Mode 1. Press in order the 0 and 1 buttons (or the 9 and 1 buttons according to your need) in the initial stage of the maintenance mode. Press the or button. "MAINTENANCE 01" or "MAINTENANCE 91" appears on the LCD, and then press the OK button. The "PARAMETER INIT" will appear on the LCD. 2. Upon completion of parameter initialization, the machine beeps for one second and returns to the initial stage of the maintenance mode.
Maintenance Mode f) White level data: Depends on the number of pixels of the previous scanning 4. Upon completion of recording of the compensation data list, the machine beeps for one second and returns to the initial stage of the maintenance mode. If an incorrect value is found, the machine prints out the data with the reversal format (white on black).
Maintenance Mode Placement of CIS Unit in Position for Transportation (Function code 06) This function is to move the CIS unit in position for transportation located at the left end. When you fix the machine and check its operation, you need to perform this function last before packing and shipping. Please instruct end users to perform this function if possible before packing and shipping their FAX machine to a sales agent or a service dealer for the purpose of repair.
Maintenance Mode ADF Performance Test (Function code 08) The machine counts the documents fed by the automatic document feeder (ADF) and displays the count on the LCD for checking of the ADF performance. 1. Set documents. (Allowable up to the ADF capacity.) The "DOC. READY" will appear on the LCD. 2. Press in order the 0 and 8 buttons. Press the or button. "MAINTENANCE 08" appears on the LCD, and then press the OK button.
Maintenance Mode Test Pattern (Function code 09) This function prints out a test pattern (Print Quality Check sheet) to allow the service personnel to check the print quality. When there is problem in the print quality, this function use to carve up whether there is the cause in the recording side or the reading side. 1. Press in order the 0 and 9 buttons in the initial stage of the maintenance mode. Press the or button.
Maintenance Mode Worker Switch Setting (Function code 10) The machine incorporates the following worker switch functions which may be activated with the procedures using the control panel buttons. The worker switches have been set at the factory in conformity to the communications standards and codes of each country. Do not adjust them unless necessary. Some worker switches may not be applicable in some versions. The worker switch data list indicates "Not used." for those inapplicable switches.
SM WSW15 REDIAL facility setting p.5-76 WSW16 Function setting 1 p.5-77 WSW17 Function setting 2 p.5-78 WSW18 Function setting 3 p.5-79 WSW19 Transmission speed setting p.5-80 WSW20 Overseas communications mode setting p.5-81 WSW21 TAD setting 1 p.5-82 WSW22 ECM and call waiting caller ID p.5-83 WSW23 Communications setting p.5-84 WSW24 TAD setting 2 p.5-86 WSW25 TAD setting 3 p.5-87 WSW26 Function setting 4 p.5-88 WSW27 Function setting 5 p.
Maintenance Mode WSW37 Function setting 15 p.5-97 WSW38 V.34 transmission settings p.5-98 WSW39 V.34 transmission speed p.5-100 WSW40 Not used WSW41 Not used WSW42 Internet mail settings p.5-101 WSW43 Function setting 21 p.5-102 WSW44 Not used WSW45 Not used WSW46 Not used WSW47 Switching between high- and full-speed USB WSW48 Not used WSW49 End-of-copying beep and print in black WSW50 Not used WSW51 Function setting 16 WSW52 Not used WSW53 Function setting 18 p.
Maintenance Mode WSW59 Function setting 24 WSW60 Not used WSW61 Not used WSW62 Not used WSW63 Not used p.5-109 1. Press in order the 1 and 0 buttons in the initial stage of the maintenance mode. The machine displays the "WSW00" on the LCD and becomes ready to accept a firmware switch number. Enter the desired number from the firmware switch numbers (01 through 63). Service Maintenance 2.
Maintenance Mode To cancel this operation and return the machine to the initial stage of the maintenance mode during the above procedure, press the Stop/Exit button. If there is a pause of more than one minute after a single-digit number is entered for double-digit firmware switch numbers, the machine will automatically return to the initial stage of the maintenance mode. 1. Press the or button several times.
Maintenance Mode Printout of Worker Switch Setting (Function code 11) The machine prints out the setting items and contents specified by the worker switches. 1. Press the 1 button twice in the initial stage of the maintenance mode. Press the or button. "MAINTENANCE 11" appears on the LCD, and then press the OK button. "PRINTING" will appear on the LCD. 2. The machine prints out the configuration list as shown in the figure below. 3.
Maintenance Mode Operational Check of LCD (Function code 12) This function allows you to check whether the LCD on the control panel works normally. 1. Press in order the 1 and 2 buttons in the initial stage of the maintenance mode. Press the or button. "MAINTENANCE 12" appears on the LCD, and then press the OK button. The LCD shows. 2. Press the Start button. Each time you press the Start button, the LCD cycles through the displays shown below. 3.
Maintenance Mode Operational Check of Control Panel Button (Function code 13) This function allows you to check the control panel button for normal operation. 1. Press in order the 1 and 3 buttons in the initial stage of the maintenance mode. Press the or button. "MAINTENANCE 13" appears on the LCD, and then press the OK button. The machine displays "00" on the LCD. 2. Press the buttons in the order designated in the illustration shown below.
Maintenance Mode ROM Version Check (Function code 25) This function allows you to check the management information of the software programs such as version information, check sum. 1. Press in order the 2 and 5 buttons in the initial stage of the maintenance mode. Press the or button. "MAINTENANCE 25" appears on the LCD, and then press the OK button. The machine displays each of terms described below on the LCD. 2.
Maintenance Mode Operational Check of Sensors (Function code 32) This function allows you to check the nine sensors for normal operation. 1. Press in order the 3 and 2 buttons in the initial stage of the maintenance mode. Press the or button. "MAINTENANCE 32" appears on the LCD, and then press the OK button. The machine beeps 1100 Hz and 400 Hz tones cyclically through the following volumes for testing the speaker.
Maintenance Mode Location of sensors M085/M086 5-20 SM
Maintenance Mode 1. Eject actuator 8. Cover sensor harness ASSY 2. ADF sensor PCB ASSY (ADF front 9. Registration front sensor/Tail edge sensor/rear sensor) sensor (Registration front sensor PCB ASSY) 3. New toner sensor 10. Edge actuator 4. Registration rear actuator 11. Registration front actuator 5. Registration rear sensor (Registration 12. New toner sensor harness ASSY rear sensor PCB ASSY) 6. Toner sensor (Toner LED PCB ASSY) 13. Toner sensor (Toner sensor PCB unit ASSY) 7.
Maintenance Mode PC Print Function setting (Function code 43) Can charge functions such as the switching of the manual paper feed tray and the recording paper tray or the switching of the resolution. Do not work even if enter the maintenance mode during processing of the PC-Print or Fax-Share. Can work after having performed the PC-Print or Printed the PrintSetting / FontList / NetWorkConfig if enter the maintenance mode. The choices are different whether support the PCL/PS.
Maintenance Mode Function P-Pos X-Offset Description Switching of the offset print position Initial Set value value -500 to 500 (1/300dpi) 0 -500 to 500 (1/300dpi) 0 of the landscape orientation P-Pos Y-Offset Switching of the offset print position of the portrait orientation AutoFF Switching of the auto form feed On/Off Off AutoFF Time Switching of the time-out period of 1 to 99 (seconds) 5 FF Surpress Switching of the FF Surpress On/Off Off - Auto LF Switching of the auto LF On
Maintenance Mode M086/M104 Function Description Set value Initial value Manual Feed Switching of the Manual Feed On/Off Off Sleep Time Setting of the time until enter the 0 to 99 5 SleepMode for the engine (minutes) Switching of the I/F open time 1 to 99 Auto I/F Time 5 (seconds) P-Pos X-Offset Switching of the offset print position of -500 to 500 the landscape orientation P-Pos Y-Offset (1/300dpi) Switching of the offset print position of -500 to 500 the portrait orientation 0 0
Maintenance Mode Function Set value Problem MANUAL ON/OFF Configure the setting for the FEED ON/OFF of the manual paper feed. Effective for the print from the PC, or for the print of the NetWorkConfig/TestPrint/Font list/Configuration from the panel. When select the tray on the PC, the setting becomes effective. And this setting is ignored. RESOLU 300/600/1200 Configure the setting for the TION Resolution. Effective only for the print from the PC.
Maintenance Mode Function DENSIT Set value -6 to 6 Problem Configure the setting for the Y Density. Effective for the print from the PC, or for the print of the NetWorkConfig/TestPrint/Font List/Configuration from the panel. Link the setting of the Toner Save. Judge the both setting, and decide the density. When set the Density or the PC, the setting becomes effective. And this setting is ignored. (Default : 0) SLEEP 0 to 99 Configure the setting for the TIME time until shift to the Sleep Time.
Maintenance Mode Function Set value Problem EMULAT Auto/HP-LaerJet/ Configure the setting for the ION BR-Script Emulation. Charge the setting of the Menu (Function). When the data include the ENTER LANGUAGE, the setting becomes effective. And this setting is ignored. (Default : AUTO) AUTO I/F 1 to 99 Configure the setting for the TIME I/F open time. The function is in the PC-Print. When the PC-Scan/Remote-setUp becomes invalid.
Maintenance Mode Function Set value Problem PAPER Letter/Legal/A4/ Configure the setting for the (SIZE) Executive/B5/JISB5/A5/B6/A6/Monarch/C5/COM10/ size of the recording paper. DL/DLL/A4Long/PostCard/Folio Does not set the Paper Size of the Menu, set the drawing size of the PC-Print. When set the size of the recording paper on the PC, the setting becomes effective. And this setting is ignored. The default value is different by the country setting in the Laser product.
Maintenance Mode Function P-POS Set value -500 to 500 Problem Configure the setting for the X-OFFS offset print position of the ET landscape orientation. Effective for the print from the PC. When set the X-Offset on the PC, the setting becomes effective. And this setting is ignored. (Default : 0) P-POS -500 to 500 Configure the setting for the Y-OFFS offset print position of the ET portrait orientation. Effective When set the Y-Offset on the PC, the setting becomes effective.
Maintenance Mode Function FF Set value ON/OFF Problem Configure the setting for the SUPPRE skip of the blank page. SS Effective for the print from the PC. The blank data in the Copy/Fax cannot be turned ON/OFF in this setting. (Default : OFF) AUTO LF ON/OFF Configure the setting for the auto line feed. (Default : OFF) AUTO ON/OFF Configure the setting for the CR auto Carriage Return. (Default : OFF) AUTO ON/OFF Configure the setting for the WRAP auto WRAP.
Maintenance Mode Function TOP Set value 0/0.33/0.5/1.0/1.5/2.0 Problem Configure the setting for the MARGIN space at the upper end. (Default : 0.5) BOTTO 0/0.33/0.5/1.0/1.5/2.0 Configure the setting for the M space at the bottom end. MARGIN (Default : 0.5) LINES 5 to 128 Configure the setting for the number of the lines in the PCL. (Default : 60) ERROR ON/OFF Configure the setting for the PRINT Error Print of the BR-Script 3.
Maintenance Mode Received Data Transfer Function (Function code 53) (M085 only) This function transfers received FAX data to another machine. It is useful when the machine cannot print received data due to the printing mechanism being defective. The number of files that can be transferred at a time is 99. To transfer 100 files or more, carry out the following procedure more than one time. 1.
Maintenance Mode 1. Job number 6. Transfer start date 2. Total number of pages to be transferred 7. Model code 3. Station ID registered in the sender equipment 4. FAX number of the sender equipment 5. Telephone number of the sender equipment SM Service Maintenance Cover page sample 8. Boot ROM info 9. ROM info 10.
Maintenance Mode End page sample 1. Job number 2. Total number of pages transferred 3. Station ID registered in the sender equipment M085/M086 4. FAX number of the sender equipment 5. Telephone number of the sender equipment 6.
Maintenance Mode Fine Adjustment of Scan Start/End Positions (Function code 54) This function allows you to adjust the scanning start and end positions with the ADF and FB unit. 1. Press in order the 5 and 4 buttons in the initial stage of the maintenance mode. Press the or button. "MAINTENANCE 54" appears on the LCD, and then press the OK button. The "SCAN START ADJ." will appear on the LCD. 2. The " . ADF . FB" will appear after two seconds.
Maintenance Mode The correlation between the scan start/end positions and compensation levels is shown below.
Service Maintenance Maintenance Mode SM [A]: 5 and 4 buttons select [B]: 2 seconds later [C]: Stop/Exit button [D]: [E]: Stop/Exit button [F]: button [G]: button [H]: OK button or button select 5-37 M085/M086
Maintenance Mode Acquisition of White Level Data (Function code 55) This function allows the machine to obtain white level data for the CIS unit and save it into the EEPROM on the main PCB. If you replace the FB unit, be sure to carry out this procedure. 1. Press the 5 button twice in the initial stage of the maintenance mode. Press the or button several times. "MAINTENANCE 55" appears on the LCD, and then press the OK button.
Maintenance Mode EEPROM Customizing (Function code 74) This function allows you to customize the EEPROM according to language, function settings, and worker switch settings. If you replace the main PCB, be sure to carry out this procedure. 1. Press in order the 7 and 4 buttons in the initial stage of the maintenance mode. Press the or button. "MAINTENANCE 74" appears on the LCD, and then press the OK button. The current customizing code appears.
Maintenance Mode Product code factory default M085-17 (North America / Latin 0051 America(110v)) M085-27 (Europe) M085/M086 Country Cutomizing Cutomizing code code (M085) (M086/M104) U.S.A.
Maintenance Mode Product code M085-22 (Oceania) factory default Latin America 0090 (220v)) M085-21 code code (M085) (M086/M104) Genetal 2 2039 3039 Australia 2006 2006 New Zealand 2027 2027 Asia 0040 0040 Singapore 0023 0023 Others 0045 0045 Country 2020 China Service Maintenance (China) Cutomizing 2056 M085-29 (Asia-Pacific / Cutomizing SM 5-41 M085/M086
Maintenance Mode Operational Check of Fans (Function code 78) This function is to check whether each of fans is operating correctly or not. The following fans are checked. LCD Parts Name Description Fan motor 60 F1 Evacuate hot air of inside of the machine. 1. Press in order the 7 and 8 buttons in the initial stage of the maintenance mode. The indication will appear on the LCD as shown in the figure below. Press the or button.
Maintenance Mode 1. Fan motor 60 unit 2. Service Maintenance Location of fans Display of the Machine's Log Information (Function code 80) The machine may display its log information on the LCD. 1. Press in order the 8 and 0 buttons in the initial stage of the maintenance mode. The USB serial number appears on the LCD. Press the or button. "MAINTENANCE 80" appears on the LCD, and then press the OK button. 2.
Maintenance Mode LCD Description USB: Serial number DRUM: Drum count COVERAGE: Average Coverage (%) *1 TTL_PG: Total number of printed pages COPY: Number of copies made PCPRINT: Number of PC prints made FAX: Number of FAX outputs made *2 LIST: Number of list page printed pages TR1_PG: Number of pages picked up from the T1. MN_PAGE: Number of pages picked up from manual tray. A4+LTR: Number of A4/Letter size sheets picked up. LG+A4L: Number of LEGAL/A4 LONG size sheets picked up.
Maintenance Mode LCD Description Number of jams that occurred inside the machine. RE_JAM Number of jams that occurred at the ejecting. DRUM_CH Number of times the drum unit has been replaced. DRUM_PG Number of printed pages with the drum unit. TNER_CH Number of times the toner cartridge has been replaced. TNER_PG1 Number of pages printed with the current toner cartridge. TNER_PG2 Number of pages printed with the previous toner cartridge.
Maintenance Mode Error Code Indication (Function code 82) This function displays an error code of the machine on the LCD. 1. Press in order the 8 and 2 buttons in the initial stage of the maintenance mode. Press the or button. "MAINTENANCE 82" appears on the LCD, and then press the OK button. The machine displays "MACHINE ERROR X X" on the LCD. ( 2. p.6-3 "Error Cause") Press the Stop/Exit button.
Maintenance Mode Exit from the Maintenance Mode (Function code 99) Exit from the Maintenance Mode. 1. Press the 9 button twice in the initial stage of the maintenance mode. Press the or button. "MAINTENANCE 99" appears on the LCD, and then press the OK button. The machine exits from the maintenance mode and returns to the ready state. Service Maintenance 2.
Other Service Functions 5.2 OTHER SERVICE FUNCTIONS 5.2.1 USER MAINTENANCE MODE This section describes what the end user should do when replacing the consumable parts. Resetting the drum counter The printed image may deteriorate when using the drum unit to a certain degree.
Other Service Functions 5.2.2 RESETTING THE DEVELOPING BIAS VOLTAGE COUNTER Since print density is likely to become darker as the toner gets older, the developing bias is lowered by degrees (bias voltage is reduced) according to the number of develop roller rotations so that an almost fixed density can be maintained from the beginning to the end. The developing bias voltage can be verified in the display of log information ( p.5-43 "Display of the Machine's Log Information (Function code 80)").
Worker Switch Settings (WSW) 5.3 WORKER SWITCH SETTINGS (WSW) This section describes the functions of the Worker switches, which can be divided into two groups: one is for customizing preferences designed for the shipping destination ( p.5-39 "EEPROM Customizing (Function code 74)") and the other is for modifying preferences that match the machine to the environmental conditions. Use the latter group if the machine malfunctions due to mismatching. Each switch has eight selectors.
Worker Switch Settings (WSW) SM Function Reference Page WSW13 Modem setting p.5-74 WSW14 AUTO ANS facility setting p.5-75 WSW15 Redial facility setting p.5-76 WSW16 Function setting 1 p.5-77 WSW17 Function setting 2 p.5-78 WSW18 Function setting 3 p.5-79 WSW19 Transmission speed setting p.5-80 WSW20 Overseas communications mode setting p.5-81 WSW21 TAD setting 1 p.5-82 WSW22 ECM and call waiting caller ID p.5-83 WSW23 Communications setting p.
Worker Switch Settings (WSW) WSW34 Function setting 12 WSW35 Not used WSW36 Function setting 14 p.5-96 WSW37 Function setting 15 p.5-97 WSW38 V.34 transmission settings p.5-98 WSW39 V.34 transmission speed p.5-100 WSW40 Not used WSW41 Not used WSW42 Internet mail settings p.5-101 WSW43 Function setting 16 p.
Worker Switch Settings (WSW) WSW56 Function setting 22 p.5-108 WSW57 Not used WSW58 Function setting 24 p.5-108 WSW59 Function setting 25 p.
Worker Switch Settings (WSW) 5.3.2 WSW01 Selector No. Function Setting and Specifications No.1 2 1 2 00:N Dial pulse generation mode 0 1 : N+1 1 0 : 10-N 11:N No.3 4 3 4 0 0 : 60 ms Break time length in pulse dialing 0 1 : 67 ms 1 0 : 40 ms 1 1 : 64 ms (for 16 PPS) No.
Worker Switch Settings (WSW) These selectors set the break time length [A] in pulse dialing. (Example: If "1," "2," and "3" are dialed when N is set by selectors 1 and 2.) Selectors 5 and 6: Inter-digit pause These selectors set the inter-digit pause [A] in pulse dialing. (Example: If "1," "2," and "3" are dialed when N is set by selectors 1 and 2.) Selector 7: Switching between pulse and tone dialing, by the function switch pulse (DP) and tone (PB) dialing by using the function switch.
Worker Switch Settings (WSW) 5.3.3 WSW02 Selector No. Function Setting and Specifications No. 1 2 1 2 0 0 : 70 ms Tone signal transmission time length 0 1 : 80 ms 1 0 : 90 ms 1 1 : 100 ms No. 3 4 3 4 0 0 : 70 ms Min.
Worker Switch Settings (WSW) 5.3.4 WSW03 Selector No. Function Setting and Specifications CNG detection when sharing a 1 modular wall socket with a telephone 0: A 1: B No. 2 3 4 0 0 0 : 50 ms 0 0 1 : 210 ms 2 to 4 Detection time length of PABX* dial tone, required for starting dialing 0 1 0 : 500 ms 0 1 1 : 800 ms 1 0 0 : 900 ms 1 0 1 : 1.5 sec. 1 1 0 : 2.0 sec. CNG detection when sharing a 5 modular wall socket with a telephone Service Maintenance 1 1 1 : 2.5 sec. 0: A 1: B No.
Worker Switch Settings (WSW) Selector No.1 Selector No.5 Cycle 0 (A) 0 (A) 0.5 cycle 0 (A) 1 (B) 1.0 cycle 1 (A) 0 (A) 1.5 cycle 1 (B) 1 (B) 2.0 cycle Selectors 2 through 4:Detection time length of PABX dial tone, required for starting dialing Upon detection of the PABX dial tone for the time length set by these selectors, the machine starts dialing. These selectors are effective only when both selectors 6 and 7 are set to "1" (Detection).
Worker Switch Settings (WSW) 5.3.5 WSW04 Selector No. 1 Function Setting and Specifications Not used. No.
Worker Switch Settings (WSW) Selector 4: Dual tone detection sensitivity in ICM recording Setting this selector to "1" increases the tone detection sensitivity in ICM recording. Selectors 6 and 8: Break time length for flash function These selectors set the break time length. This setting is effective only when the flash function is selected for the Search/Speed Dial button by using the function switch. 5.3.6 WSW05 Selector No. Function Setting and Specifications No. 1 2 3 0 0 0 : 3.5 sec.
Worker Switch Settings (WSW) These selectors activate or deactivate the 1st dial tone detection function which detects the 1st dial tone issued from the PSTN when a line is connected to the PSTN. Setting all of these selectors to "1" activates the dial tone detection function so that the machine starts dialing upon detection of a dial tone when a line is connected. (However, in those countries which support no dial tone detection function, e.g., in the U.S.A.
Worker Switch Settings (WSW) 5.3.7 WSW06 Selector No. Function Setting and Specifications No. 1 2 3 0 0 0 : No pause 0 0 1 : 3.5 sec. wait 0 1 0 : 7 sec. wait 0 1 1 : 10.5 sec. wait 1 0 0 : 2.8 sec. wait 1 to 3 Redial/Pause button setting and 2nd 1 0 1 : 2nd dial tone detection dial tone detection both in DP and push-button (PB) dialing system 1 1 0 : 2nd dial tone detection only in pulse dialing (DP) system 1 1 1 : 2nd dial tone detection both in DP and push-button (PB) dialing system No.
Worker Switch Settings (WSW) Selectors 4 through 8 are not applicable in those countries where no dial tone detection is supported, e.g., U.S.A. Selectors 1 through 3: Redial/Pause button setting and 2nd dial tone detection Selector Selector Selector 1 2 3 0 0 0 0 0 1 0 1 0 0 1 1 No wait is inserted even if the Redial/Pause button is pressed. If you press the Redial/Pause button during dialing, the machine will insert wait as defined in the above table.
Worker Switch Settings (WSW) Selector Selector Selector 1 2 3 If you press the Redial/Pause button, the machine will first wait for the 2nd dial tone to be sent via the communications line regardless of pulse dialing or tone dialing. After that, pressing the Redial/Pause 1 1 1 button will cause the machine to insert a wait of 3.5 seconds. In those countries where no dial tone detection function is supported, the machine inserts a wait of 3.5 seconds.
Worker Switch Settings (WSW) 5.3.8 WSW07 Selector No. Function Setting and Specifications No. 1 2 1 2 0 0 : Narrows by 10 Hz Dial tone frequency band control 0 1 : Initial value 1 0 : Widens by 10 Hz 1 1 : Widens by 10 Hz 3 Not used. No.
Worker Switch Settings (WSW) Selectors 1, 2, 4 through 7 are not applicable in those countries where no dial tone or line current detection is supported, e.g., U.S.A. Selectors 1 and 2: Dial tone frequency band control These selectors set the frequency band for the 1st dial tone and busy tone (before dialing) to be detected. This setting is effective only when selectors 1 through 3 on WSW05 are set to "1,1,1.
Worker Switch Settings (WSW) 5.3.9 WSW08 Selector No. Function Setting and Specifications No. 1 2 3 0 0 0 : 50 ms 0 0 1 : 250 ms 0 1 0 : 500 ms 1 to 3 1st dial tone detection time length 0 1 1 : 620 ms 1 0 0 : 800 ms 1 0 1 : 1.5 sec. 1 1 0 : 2.0 sec. 1 1 1 : 2.5 sec. No. 4 5 Time-out length for 1st and 2nd dial 5 tone detection 0 0 : 10 sec. Service Maintenance 4 0 1 : 20 sec. 1 0 : 15 sec. 1 1 : 30 sec. No.
Worker Switch Settings (WSW) Selectors 4 and 5: Time-out length for 1st and 2nd dial tone detection These selectors set the time-out length for the 1st and 2nd dial tone detection so that the machine waits dial tone input for the specified time length and disconnects itself from the line when no dial tone is inputted. 5.3.10 WSW09 Selector No. Function Setting and Specifications 1 Frame length selection 0: 256 octets 1: 64 octets 2 Use of non-standard commands 0 : Allowed 1: Prohibited No.
Worker Switch Settings (WSW) data. Selector 2: Use of non-standard commands If this selector is set to "0," the machine can use non-standard commands (the machine's native-mode commands, e.g., NSF, NSC, and NSS) for communications. If it is set to "1," the machine will use standard commands only. Selectors 3 and 4: No. of retries These selectors set the number of retries in each specified modem transmission speed. Selector 5: T5 timer This selector sets the time length for the T5 timer.
Worker Switch Settings (WSW) 5.3.11 WSW10 Selector No. 1 2 3 Function Setting and Specifications DPS switching interfacing with CML Time length from transmission of the last dial digit to CML ON Time length from CML ON to CNG transmission 0: No 1: Yes 0 : 100 ms 1: 50 ms 0 : 2 sec. 1: 4 sec. Time length from CML ON to CED 4 transmission (except for 0 : 0.5 sec. 1: 2 sec. facsimile-to-telephone switching) No. 5 6 5 6 0 0 : 1 time No.
Worker Switch Settings (WSW) 5.3.12 WSW11 Selector No. Function Setting and Specifications No.
Worker Switch Settings (WSW) 5.3.13 WSW12 Selector No. Function Setting and Specifications No. 1 2 1 2 Min. detection period required for 0 0 : 1500 ms interpreting incoming calling signal (CI) 0 1 : 500 ms 1 0 : 700 ms as OFF 1 1 : 900 ms No. 3 4 3 Max. detection period for incoming 4 calling signal (CI) being OFF 0 0 : 6 sec. 0 1 : 7 sec. 1 0 : 9 sec. 1 1 : 11 sec. No. 5 6 5 6 Min.
Worker Switch Settings (WSW) selectors 1 through 4 on WSW14 during the period set by these selectors 5 and 6, then it acknowledges the call. Selector 7: Line connection timing If a line is connected in a ringer-ON period, FAX models equipped with SDAA circuits may malfunction due to the ringer voltage. To make the line connection stable, this selector Service Maintenance should be set to "0" so that a line is connected in a ringer-OFF period.
Worker Switch Settings (WSW) 5.3.14 WSW13 Selector No. Function Setting and Specifications No. 1 2 0 0 : 0 km 1 Cable equalizer 2 0 1 : 1.8 km 1 0 : 3.6 km 1 1 : 5.6 km No. 3 4 0 0 : -43 dBm 3 Reception level 4 0 1 : -47 dBm 1 0 : -49 dBm 1 1 : -51 dBm No.5 = 0: 0 dB, 1: 8 dB 5 to 8 No.6 = 0: 0 dB, 1: 4 dB Modem attenuator No.7 = 0: 0 dB, 1: 2 dB No.8 = 0: 0 dB, 1: 1 dB The modem should be adjusted according to the user's line conditions.
Worker Switch Settings (WSW) Note that in Japan and China, 9 dB or higher and 2 dB or higher settings only are effective, respectively, regardless of whether selector 8 on WSW23 is set to "0." 5.3.15 WSW14 Selector No. Function Setting and Specifications No. 1 2 1 Frequency band selection (lower limit) 2 for incoming calling signal (CI) 0 0 : 13 Hz 0 1 : 15 Hz 1 0 : 23 Hz 1 1 : 20 Hz No.
Worker Switch Settings (WSW) Selectors 1 through 4: Frequency band selection for incoming calling signal (CI) These selectors are used to select the frequency band of CI for activating the AUTO ANS facility. In the French models, if the user sets the PBX to OFF from the control panel, the setting made by selectors 1 and 2 will take no effect and the frequency's lower limit will be fixed to 32 Hz. (Even if the setting made by these selectors does not apply, it will be printed on the configuration list.
Worker Switch Settings (WSW) 5.3.17 WSW16 Selector No. Not used. ITU-T (CCITT) superfine 2 8 0: OFF 1: ON recommendation 3 to 6 7 Setting and Specifications Not used. Max. document length limitation Stop/Exit button pressed during reception 0: 400 cm 1: 90 cm 0: Not functional 1: Functional Service Maintenance 1 Function Selector 7 is applicable to models equipped with ADF units.
Worker Switch Settings (WSW) 5.3.18 WSW17 Selector No. Function Setting and Specifications No. 1 2 0 0 : No alarm 1 2 0 1 : Always valid 1 0 : Valid except when' call Off-hook alarm reservation' is selected. 1 1 : Valid except when' call reservation' is selected. 3 4 Not used. 5 Calendar clock type 6 Not used. 7 Non-ring reception 8 Not used. 0: U.S.A.
Worker Switch Settings (WSW) 5.3.19 WSW18 Selector No. 1 Function Setting and Specifications Header for fax 0: With header 1: Without header No. 2 3 2 Detection enabled time for CNG and 3 no tone 0 0 : 40 sec. 0 1 : 0 sec. (No detection) 1 0 : 5 sec. 1 1 : 80 sec. 5 6 Not used. Registration of station ID 0: Permitted 1: Prohibited No.
Worker Switch Settings (WSW) 5.3.20 WSW19 Selector No. 1 to 3 Function Setting and Specifications First transmission speed choice for No. 1 2 3 fallback No. 4 5 6 0 0 0 : 2,400 bps 0 0 1 : 4,800 bps 0 1 0 : 7,200 bps 4 to 6 Last transmission speed choice for 0 1 1 : 9,600 bps fallback 1 0 0 : 12,000 bps 1 0 1 : 14,400 bps 1 1 0 : 14,400 bps 1 1 1 : 14,400 bps 7 V.34 mode 0: Permitted 1: Prohibited 8 V.
Worker Switch Settings (WSW) 5.3.21 WSW20 Selector No. 1 2 3 Function Setting and Specifications EP* tone prefix 0: OFF 1: ON Overseas communications mode (Reception) Overseas communications mode (Transmission) 0: 2100 Hz 1: 1100 Hz 0: OFF 1: Ignores DIS once. No. 4 5 4 Min. time length from reception of CFR 5 to start of transmission of video signals 0 0 : 100 ms 0 1 : 200 ms 1 0 : 300 ms 6 7 8 Service Maintenance 1 1 : 400 ms Not used.
Worker Switch Settings (WSW) signal immediately follows a 2100 Hz CED (which disables the ES) so that it is likely to be affected by echoes in the disabled ES state. However, such a disabled ES state will be removed soon so that the second and the following DIS signals are not susceptible to data distortion due to echoes. Note that some models when called may cause error by receiving a self-outputted DIS. The setting made by selector 3 takes effect only when the Overseas Communications Mode is set to ON.
Worker Switch Settings (WSW) 5.3.23 WSW22 Selector No. Function Setting and Specifications 1 ECM* in sending 0: Valid 1: Invalid 2 ECM* in receiving 0: Valid 1: Invalid 3 Call Waiting Caller ID 0: Displayed 1: Not displayed 4 to 8 Not used. * ECM: Error correction mode Selector 3: Call Waiting Caller ID Setting this selector to "0" allows the user to decide whether or not to interrupt the current call when a new call comes in.
Worker Switch Settings (WSW) 5.3.24 WSW23 Selector No. Function Setting and Specifications 0: 0 From the head of a series of 1 Starting point of training check (TCF) zeros 1: From any arbitrary point No. 2 3 00:0% 2 Allowable training error rate 3 0 1 : 0.5 % 10:1% 11:2% No. 4 5 4 Decoding error rate for transmission of 5 RTN 0 0 : 16 % 0 1 : 14% 1 0 : 10 % 11:8% 6 Not used. 7 8 Limitation of attenuation level 0: Yes 1: No Selector 8 is not applicable to the French models.
Worker Switch Settings (WSW) Selectors 2 and 3: Allowable training error rate The called station checks a series of zeros gathered in training (as described in Selector 1) according to the allowable training error rate set by these selectors. If the called station judges the line condition to be accepted, it responds with CFR; if not, it responds with FTT.
Worker Switch Settings (WSW) 5.3.25 WSW24 Selector No. Function Setting and Specifications No. 1 2 1 2 0 0 : 15 sec. Maximum OGM recording time 0 1 : 20 sec. 1 0 : 30 sec. 1 1 : 50 sec. No. 3 4 3 Time length from CML ON to start of 4 pseudo ring backtone transmission 0 0 : 4 sec. 0 1 : 3 sec. 1 0 : 2 sec. 1 1 : 1 sec. 5 to 8 Not used. Selectors 1 and 2: Maximum OGM recording time These selectors set the allowable maximum recording time for an OGM.
Worker Switch Settings (WSW) 5.3.26 WSW25 Selector No. 1 to 4 Function Setting and Specifications Not used. No. 5 6 7 0 0 0 : 2 sec. 0 0 1 : 4 sec. 5 to 7 Pause between paging number and PIN 0 1 0 : 6 sec. 0 1 1 : 8 sec. 1 0 0 : 10 sec. 1 0 1 : 12 sec. 1 1 0 : 14 sec. 8 Service Maintenance 1 1 1 : 16 sec. Not used. Selectors 5 through 7 are applicable to the U.S.A. models only.
Worker Switch Settings (WSW) 5.3.27 WSW26 Selector No. 1 2 Function Setting and Specifications Not used. Dialing during document reading into 3 the temporary memory in in-memory 0: Disable 1: Enable message transmission No. 4 5 No. of CNG cycles to be detected 4 5 (when the line is connected via the external telephone except in the external TAD mode or via the built-in telephone) 0 0 : 0.5 (A) 0 1 : 1 (B) 1 0 : 1.5 (C) 1 1 : 2 (D) The number of times changes by the selector 3 of the WSW54. ( No.
Worker Switch Settings (WSW) Selector 3: Dialing during document reading into the temporary memory in in-memory message transmission If this selector is set to "0," the machine waits for document reading into the memory to complete and then starts dialing. This enables the machine to list the total number of pages in the header of the facsimile message. Selectors 4 and 5: No.
Worker Switch Settings (WSW) 5.3.28 WSW27 Selector No. Function 1 Not used. 2 Ringer OFF setting 3 to 7 Not used. 8 Not used.
Worker Switch Settings (WSW) 5.3.29 WSW28 Selector No. Function Setting and Specifications No. 1 2 3 0 0 0 : 0 dB 0 0 1 : +1 dB 1 to 3 Transmission level of DTMF high-band frequency signal 0 1 0 : +2 dB 0 1 1 : +3 dB 1 0 0 : 0 dB 1 0 1 : -1 dB 1 1 0 : -2 dB 1 1 1 : -3 dB No. 4 5 6 Service Maintenance 0 0 0 : 0 dB 0 0 1 : +1 dB 4 to 6 Transmission level of DTMF low-band frequency signal 0 1 0 : +2 dB 0 1 1 : +3 dB 1 0 0 : 0 dB 1 0 1 : -1 dB 1 1 0 : -2 dB 1 1 1 : -3 dB 7 8 Not used.
Worker Switch Settings (WSW) 5.3.30 WSW29 Not used. 5.3.31 WSW30 Selector No. 1 to 4 5 6 7 8 Function Setting and Specifications Not used. Drum cleaning alarm 0: ON 1: OFF Not used. Density adjustment of the copy for text mode 0: Normal 1: Thickening Selector 8: Density adjustment of the copy for text mode When copy the thin document, thicken the contrast and print it.
Worker Switch Settings (WSW) 5.3.32 WSW31 Selector No. 2 Not used. Default reduction rate for failure of automatic reduction during recording 3 Not used. 4 (Do not disturb this selector.) 5 Not used. 6 to 7 Not used.
Worker Switch Settings (WSW) 5.3.33 WSW32 Selector No. 1 to 4 Function Setting and Specifications Not used. No. 5 6 5 6 0 0 : Standard Default resolution 0 1 : Fine 1 0 : Super fine 1 1 : Photo No. 7 8 7 8 0 0 : Automatic Default contrast 0 1 : Automatic 1 0 : Super light 1 1 : Super dark Selectors 5 and 6: Default resolution These selectors set the default resolution which applies when the machine is turned on or completes a transaction.
Worker Switch Settings (WSW) 5.3.35 WSW34 Selector No. 1 to 5 Function Setting and Specifications Not used. No. 6 7 6 7 Number of DTMF tone signals for 00:3 inhibiting the detection of CNG during 01:2 external TAD operation 10:1 1 1 : OFF 8 Not used. Selectors 6 and 7: Number of DTMF tone signals for inhibiting the detection of CNG If the machine receives this specified number of DTMF tone signals during external TAD operation, it will not detect CNG afterwards.
Worker Switch Settings (WSW) 5.3.37 WSW36 Selector No. Function 1 to 3 Not used. 4 Not used. 5 Escape from phase C Setting and Specifications 0: Yes 1: No No.
Worker Switch Settings (WSW) 5.3.38 WSW37 Selector No.
Worker Switch Settings (WSW) 5.3.39 WSW38 Selector No. Function Setting and Specifications No. 1 2 0 0 : Automatic 1 Setting of the equalizer 2 0 1 : Automatic 1 0 : Fixed to 4 points 1 1 : Fixed to 16 points 3 Sending level of guard tone at phase 2 0: Normal - 7 db 1: Normal Stepping down the transmission speed 4 at fallback each 0: 2,400 bps 1: 4,800 bps No.
Worker Switch Settings (WSW) Selector 3: Sending level of guard tone at phase 2 This selector sets the sending level of guard tone for 1800 Hz to be sent at Phase 2 in the V. 34 mode. Selector 4: Stepping down the transmission speed at fallback each This selector determines how much the modem steps down the transmission speed at fallback when called by the remote station. If this selector is set to "1," the modem may step down the transmission speed from 33600 bps to 28800 bps by one-time fallback.
Worker Switch Settings (WSW) 5.3.40 WSW39 Selector No. Function Setting and Specifications No. 1 2 3 4 No.
Worker Switch Settings (WSW) If the modem always falls back to a low transmission speed (e.g., 24,000 bps), set the first transmission speed choice to the lower one (e.g., modify it from 31,200 bps to 26,400 bps) in order to deactivate the high-speed modem function and reduce the training time for shorter transmission time. WSW39 will be limited by selectors 3 through 8 on WSW40. 5.3.41 WSW40 Not used. 5.3.42 WSW41 Not used. Selector No.
Worker Switch Settings (WSW) 5.3.44 WSW43 Selector No. 1 Function Setting and Specifications Not used. No. 2 3 2 Wait time for PC-Fax reception (Class 3 2) and FPTS command transmission 0 0 : 50 ms 0 1 : 100 ms 1 0 : 150 ms 1 1 : 0 ms No. 4 5 4 Detection time of 2100 Hz CED or 5 ANSam 0 0 : 200 ms 0 1 : 300 ms 1 0 : 400 ms 1 1 : 500 ms 6 to 8 Not used. 5.3.45 WSW44 Not used. 5.3.46 WSW45 Not used. 5.3.47 WSW46 Not used.
Worker Switch Settings (WSW) 5.3.48 WSW47 Selector No. 1 to 7 Function Setting and Specifications Not used. 0: Auto switching between 8 Switching between high-speed USB and full-speed USB high-speed USB (ver. 2.0) and full-speed USB (ver. 1.1) 1: Fixed to full-speed USB (ver. 1.1) 5.3.49 WSW48 Service Maintenance Not used.
Worker Switch Settings (WSW) 5.3.50 WSW49 Selector No. Function Setting and Specifications No. 1 2 1 RAM disc size in PCL/ PS 2 (only M085) 0 0 : None 0 1 : 1MB 1 0 : 2MB 1 1 : 4MB 3 End-of-copying beep 0: Yes 1: No No. 4 5 4 5 0 0 : 150 ms Command flag detection time 0 1 : 350 ms 1 0 : 550 ms 1 1 : 750 ms 6 to 8 Not used.
Worker Switch Settings (WSW) 5.3.52 WSW51 Selector No. Function Setting and Specifications Output of communications error report 1 when transmission verification report is 0: Enable1: Disable disabled 2 to 8 Not used. 5.3.53 WSW52 Not used. Selector No. 1 to 6 7 8 SM Function Setting and Specifications Not used. CNG detection retry after invalid CNG detected 0: Yes 1: No Not used. 5-105 M085/M086 Service Maintenance 5.3.
Worker Switch Settings (WSW) 5.3.55 WSW54 Selector No. 1 Function Setting and Specifications Not used. 2 More CNG detection cycles in 3 user-friendly reception 4 0: No 1: 2 more cycles Not used. No. 5 6 5 Caller ID tone alert detection time 6 length 0 0 : 50 ms (default) 0 1 : 60 ms 1 0 : 70 ms 1 1 : 80 ms 7 Not used. 8 Selectors 5 through 7 are applicable only to models designed for the UK market.
Worker Switch Settings (WSW) 5.3.56 WSW55 Selector No. Function Setting and Specifications 0: The developing bias voltage correction is performed on each print job. 1-72: The developing bias 1 to 8 Interval of time required for the voltage correction is performed developing bias voltage correction when a print job occurs at (hour) specified time or later. 73-254: Not allowed to set. 255 (0xFF): The developing bias voltage correction is not Service Maintenance performed.
Worker Switch Settings (WSW) 5.3.57 WSW56 Selector No. 1 2 3 4 to 8 Function Setting and Specifications Not used. "Last Job Reprint" function setting 0: Invalid1: Valid Not used. Selector 3: "Last Job Reprint" function setting Setting this selector to "0" makes the machine not to reprint the "Last Job Print" data such as confidential document in order to prevent the misuse. 5.3.58 WSW57 Not used. 5.3.59 WSW58 Selector No. 1 to 6 Function Setting and Specifications Not used. No.
Worker Switch Settings (WSW) 5.3.60 WSW59 Selector No. Function Setting and Specifications 0: USB serial number 1 USB serial number (SN) transmission transmitted/ USB serial number enabled/disabled not transmitted 1: Frame length selection 2 3 to 8 ANSam-DIS 0: Valid 1: Invalid Not used. Selector 1: Frame length selection This is intended to prevent the problem of a continued increase in USB ports when serial numbers are transmitted from the MFC to a Windows Vista-based PC.
TROUBLESHOOTING R E V I S I O N H I S T O RY P a ge Date A d de d /U pd at e d /N ew None
Introduction 6. TROUBLESHOOTING 6.1 INTRODUCTION Troubleshooting is the countermeasure procedures that the service personnel should follow if an error or malfunction occurs with the machine. It is impossible to anticipate all of the possible problems which may occur in future and determine the troubleshooting procedures, so this chapter covers some sample problems. However, these samples will help the service personnel pinpoint and repair other defective elements. 6.1.
Introduction 6.1.2 INITIAL CHECK Check the following items before attempting to repair the machine. Paper 1. A recommended type of paper is being used. See “Appendices” for the following information: Paper 2. The paper is not damp. 3. The paper is not short-grained paper or acid paper. Consumable Parts 1. The drum unit (including the toner cartridge) is installed correctly. Cleaning Use a soft dry cloth.
Error Cause 6.2 ERROR CAUSE This machine includes a self-diagnosis function. If the machine does not work normally it judges that an error has occurred (For example: Print Unable 6A), and indicates the corresponding error message on the LCD, which in turn helps the end user to quickly identify the problem. The error code is possible to display by the Maintenance mode 82 ( p.5-46 "Error Code Indication (Function code 82)"). 6.2.
Error Cause Error codes Problem Reference Page 6E Fuser unit failure p.6-13 6F Fuser unit failure p.6-13 71 Polygon motor failure p.6-15 72 BD beam detecting sensor malfunction p.6-15 75 Machine cooling down inside p.6-6 76 Fuser unit failure p.6-16 77 Fuser unit failure p.6-17 78 Fuser unit failure p.6-17 79 No detection of the internal temperature thermistor p.6-18 7A No detection of main motor lock signal p.6-18 7B Main PCB failure p.6-19 7D Dirt on drum unit p.
Error Cause Error codes A5 A6 Problem Fax scanning error (First warning only) Fax scanning error (The second warning that the same error with A5 occurs again) Reference Page p.6-30 p.6-30 AD DMA transfer error p.6-31 AF FB unit home position failure p.6-31 B0 Harness for scanning is not connected correctly. p.6-32 Detection error of scanner p.6-32 B9 Scanning light adjustment error. p.6-33 BB White level data error p.6-33 E6 NVRAM error on main PCB p.
Error Cause 6.2.2 RECOVERABLE USER CHECK ERRORS These errors are recoverable by following the message indicated on the LCD or following the items indicated in “User Check”. Error code 67 Toner Low Prepare New Toner Cartridge The toner of the toner cartridge is low. (The toner sensor delects the nearly empty.) User Check Prepare a new toner cartridge. If the toner is empty, Replace it. Error code 75 Cooling Down Wait for a while The machine is cooling down inside for protection.
Error Cause 6.2.3 SERVICE CALL ERRORS Check the “User Check” items first. If the same problem occurs follow each procedure in the order of the number described in the Step column in the table below. Error code 50 Drum End Soon Replacement time of the drum unit. (The drum counter reached the upper limit.) User Check Replace the drum unit with a new one. Step Remedy Main PCB failure Replace the main PCB ASSY.
Error Cause Error code 56 Cover is Open Close the Fuser Cover. Fuser cover opened User Check Check if the Fuser cover is closed correctly. Step 1 Cause Remedy Harness connection failure of back Check the harness connection of cover switch ASSY the back cover switch ASSY and reconnect it. 2 Eject actuator failure Re-assemble the eject actuator 3 Eject sensor PCB ASSY failure Replace the eject sensor PCB ASSY. 4 M085/M086 Main PCB failure Replace the main PCB ASSY.
Error Cause Error code 58/ 59 Error code 58 Fuser Error Turn the power off, then on again. Leave the machine for 15 min. Error code 59 Self-Diagnostic Will Automatically Restart within 15 minutes. If the same error is detected again 15 minutes later, the message below is indicated. Print Unable 6A See Troubleshooting and routine maintenance chapter in User’s Guide. Fuser unit failure * It occurs with either of 68, 69, 6A, 6B, 6C, 6D, 6E, 6F, 76 and 78.
Error Cause Error code 5A Print Unable 5A See Troubleshooting and routine maintenance chapter in User’s Guide. HVPS PCB failure (Developing bias voltage failure) Step 1 Cause Remedy HVPS PCB ASSY harness Check the harness connection connection failure between the HVPS PCB and main PCB. Then, reconnect them. 2 HVPS PCB failure Replace the HVPS PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY.
Error Cause Error code 5B Cartridge Error Put the Black Toner Cartridge back in. New toner detection lever malfunction User Check Check if the toner cartridge is attached. Step 1 Cause Remedy New toner detection switch Check the harness connection of harness connection failure the new toner detection switch. Then, reconnect it. 2 New toner detection switch failure Replace the new toner harness ASSY. Main PCB failure Replace the main PCB ASSY.
Error Cause Error code 63 Toner Life End Replace Toner Cartridge. Toner cartridge is at the end of its life. (The toner sensor detects the nearly empty, or the drum counter reached the upper limit.) User Check Gently shake the toner cartridge from side to side and install it again. Replace the toner cartridge. Step 1 Cause Remedy Harness connection failure of new Check the sensor performance toner sensor harness ASSY. ( p.5-19 "Operational Check of Sensors (Function code 32)").
Error Cause Error code 68/ 69/ 6A/ 6B/ 6C/ 6D/ 6E/ 6F Error code 68 Print Unable 68 See Troubleshooting and routine maintenance chapter in User’s Guide. Fuser unit failure (The side thermistor detects higher temperature than the specified value.) Error code 69 Print Unable 69 See Troubleshooting and routine maintenance chapter in User’s Guide. Fuser unit failure (The side thermistor detects lower temperature than the specified value.
Error Cause Fuser unit failure (The center thermistor detects higher temperature than the specified value.) Error code 6D Print Unable 6D See Troubleshooting and routine maintenance chapter in User’s Guide. Fuser unit failure (The center thermistor detects lower temperature than the specified value.) Error code 6E Print Unable 6E See Troubleshooting and routine maintenance chapter in User’s Guide.
Error Cause Step 1 Cause Remedy Fuser unit harness connection Check the harness connection failure of the fuser unit and reconnect it. 2 Fuser unit failure Replace the fuser unit. 3 LVPS PCB unit failure Replace the LVPS PCB unit. 4 Main PCB failure Replace the main PCB ASSY. Error code 71/ 72 Error code 71 Print Unable 71 See Troubleshooting and routine maintenance chapter in User’s Guide.
Error Cause Step Cause 1 Remedy Laser unit harness connection Check the two harness failure connections of the laser unit and reconnect them. 2 Laser unit failure Replace the laser unit. 3 Main PCB failure Replace the main PCB ASSY. Error code 76 Print Unable 76 See Troubleshooting and routine maintenance chapter in User’s Guide. Fuser unit failure (The center thermistor detects rapidly rising temperature.
Error Cause Error code 77 Print Unable 77 See Troubleshooting and routine maintenance chapter in User’s Guide. Fuser error code failure (The error history of the fuser unit is deleted.) Step Cause Remedy 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY. Error code 78 Print Unable 78 See Troubleshooting and routine maintenance chapter in User’s Guide. Fuser unit failure (The temperature sensor of the fuser unit is broken.
Error Cause Error code 79 Print Unable 79 See Troubleshooting and routine maintenance chapter in User’s Guide. No detection of the internal temperature thermistor. Step 1 Cause Remedy Harness connection failure of Check the harness connection of internal temperature thermistor the internal temperature thermistor, and reconnect it. 2 3 Internal temperature thermistor Replace the internal temperature failure thermistor. Main PCB failure Replace the main PCB ASSY.
Error Cause Error code 7B Print Unable 7B See Troubleshooting and routine maintenance chapter in User’s Guide. Main PCB failure Step 1 Cause Remedy Main PCB failure Replace the main PCB ASSY. Error code 7D Drum Error Open the front cover, then clean the corona wire of drum unit according to the label. Dirt on drum unit Clean the corona wire of the drum unit. Replace the drum unit with a new one.
Error Cause Size mismatch Fax received. Set correct paper size in menu. Fax paper setting mismatch (The setting paper becomes besides the A4/Letter/Legal/Folio.) User Check Set the A4/Letter/Legal/Folio using the paper size setting in menu. Step 1 Cause Remedy Main PCB failure Replace the main PCB ASSY. Error code 80 Size mismatch Reload correct paper, then press Start. Fax paper size is incorrect (The registration rear sensor detected the paper that is smaller than the letter size.
Error Cause Electrodes location on the drum unit 1. Side surface of Drum unit 2. Charged electrode 3. Develop roller 4. Exposure drum 5. Transfer roller 6. Cleaner 7. Grid Trouble – shooting Electrodes location on the machine 1.
Error Cause 2. Grid 3. Cleaner 4. Transfer roller 5. Exposure drum 6. Develop roller 7. Charged electrode Turn off the power switch. Unplug the machine from the AC power outlet, and leave the machine for a few minutes. Then, wipe the electrodes above carefully with a dry lint-free cloth. Be careful not to change the shapes of the electrodes.
Error Cause Step 2 Cause Remedy Registration front actuator, Ensure smooth operation of the registration rear actuator or registration front actuator, paper eject actuator not registration rear actuator or operating smoothly or catching paper eject actuator and ensure in some position. they are not catching in any positions. 3 Paper eject sensor PCB failure Check the sensor performance ( p.5-19 "Operational Check of Sensors (Function code 32)").
Error Cause 1. Registration ground spring 2.
Error Cause Error code 8A Jam Tray Remove the jammed paper from Tray. Paper jam in Tray 1 (T1) (It is detects by the registration front sensor) User Check Check if the paper is jammed in the tray. If jammed, remove it. Adjust the paper guide corresponding to the paper size. Check if too much paper is loaded in the tray.
Error Cause Error code 8D Cover is open Open the Back cover and remove the jammed paper, or close the Fuser Cover. Paper jam near paper eject tray (When power on, it is detects by the eject sensor.) User Check Remove the jammed paper near the paper eject tray or the back cover. Close the fuser cover. Step 1 Cause Remedy Paper eject actuator not operating Re-assemble the paper eject smoothly catching in some position. actuator. Ensure the paper eject sensor operates smoothly.
Error Cause Error code 9F No paper Reload paper, then press start. Paper empty (It is detects by the registration front sensor) User Check Replenish the paper in the paper tray. Step 1 2 Cause Remedy Registration front actuator catching Re-assemble the registration front in some position actuator. Registration front sensor PCB Check the harness connection of harness connection failure the registration front sensor PCB and reconnect it.
Error Cause Error code A1 Cover is open Close the Front Cover. Front cover open User Check Close the front cover. Step 1 Cause Remedy Harness connection failure of cover Check the harness connection of sensor harness ASSY. the cover sensor harness ASSY, and reconnect it. 2 Cover sensor harness ASSY failure Replace the cover sensor harness ASSY. 3 M085/M086 Main PCB failure Replace the main PCB ASSY.
Error Cause Error code A2 Document Jam. Clear the scanner jam, then press the Stop Key. The document is too long. (During scanning, 90 cm or longer of a document is detected.) User Check Check if the document is jammed in the ADF. If it is jammed, remove it. Step 1 Cause Remedy Document rear actuator not Ensure smooth operation and that operating smoothly or catching in there is no catching of document some position. rear actuator. Error code A3 Document Jam.
Error Cause Error code A5 Scan Unable A5 Remove the original document. Turn the power off, then on again. Fax scanning error (First warning only) Step 1 Cause Remedy Scanning failure Turn the power switch off and on. Then, try scanning again. Error code A6 Scan Unable A6 Remove the original document. Turn the power off, then on again. Fax scanning error (After the A5 error occurs, the same problem occurs again even after turning the power off and on.
Error Cause Error code AD Scan Unable AD Remove the original document, Turn the power off, then on again. DMA transfer error Step Cause Remedy 1 FB unit failure Replace the FB unit. 2 Main PCB failure Replace the main PCB ASSY Error code AF Scan Unable AF Remove the original document. Turn the power off, then on again. FB unit home position failure Cause Remedy 1 FB unit failure Replace the FB unit. 2 Main PCB failure Replace the main PCB ASSY.
Error Cause Error code B0 Scanner Error Harness for scanning is not connected correctly. * This error is indicated on the LCD in the maintenance mode. Step 1 Cause Remedy Scanner harness not connected Reconnect the scanner harness correctly. correctly. 2 Scanner harness broken Replace the FB unit. 3 Main PCB failure Replace the main PCB ASSY. Error code B7 Scanner Error Detection error of scanner (Scanning reference voltage adjustment malfunction.
Error Cause Error code B9 Scanner Error Scanning light adjustment error is detected. * This error is indicated on the LCD in the maintenance mode. Step Cause Remedy 1 FB unit failure Replace the FB unit. 2 Main PCB failure Replace the main PCB ASSY. Error code BB Scanner Error White level data error * This error is indicated on the LCD in the maintenance mode. Cause Remedy 1 FB unit failure Replace the FB unit. 2 Main PCB failure Replace the main PCB ASSY.
Error Cause Error code E6 Init Unable E6 See Troubleshooting and routine maintenance chapter in User’s Guide. NVRAM error on main PCB Step 1 Cause Remedy Main PCB failure Replace the main PCB ASSY. Error code EC Print Unable EC See Troubleshooting and routine maintenance chapter in User’s Guide. Fan performance malfunction Step 1 Cause Remedy Harness connection failure of fan Check the harness connection of motor the fan motor, and reconnect it.
Error Cause Error code F8 Machine Error F8 Battery connection failure Step Cause Remedy 1 Battery harness connection failure Reconnect the battery harness. 2 Battery exhausted Replace the battery. 3 Main PCB failure Replace the main PCB ASSY. Error code F9 Machine Error F9 Maintenance mode 74 Non-decision (Inputting omission of the customizing code.) Step Remedy Turn the power off, when the Implement the Maintenance mode Maintenance mode 74 is in 74 again.
Paper Feeding Problems 6.3 PAPER FEEDING PROBLEMS Problems related to paper feeding are end user recoverable if following the “User Check” items. If the same problem occurs again, follow each procedure in the order of the number described in the "Possible cause and Remedy". 6.3.1 NO FEEDING Possible cause and Remedy 1. Edge actuator catching in some position Does the edge actuator move smoothly? No: Re-assemble the edge actuator and ensure smooth operation. 2.
Paper Feeding Problems 6.3.2 DOUBLE FEEDING Possible cause and Remedy 1. Paper feeding kit is abrasion Is the surface of the separation pad worn out? Yes: Replace the paper feeding kit. 6.3.3 PAPER JAM Paper jam in the paper tray and front cover Possible cause and Remedy 1. Registration front actuator/edge actuator catching in some position Does the registration front actuator/edge actuator move smoothly? No: Re-assemble the registration front actuator/edge actuator and ensure smooth operation.
Paper Feeding Problems Paper jam in the back cover and paper eject section Possible cause and Remedy 1. Foreign object around fuser unit Is there a foreign object around the fuser unit? Yes: Remove the foreign object. 2. Paper eject actuator failure Does the paper eject actuator move smoothly? Is it damaged? No: Replace the paper eject actuator. 3. Fuser cover ASSY loose Is the fuser cover ASSY fitted correctly? No: Fit the fuser cover ASSY correctly. 4.
Paper Feeding Problems Wrinkles or creases User Check Check if the paper is loaded into the paper tray correctly. Turn over the stack of paper in the paper tray, or try rotating the paper 180° in the paper tray. Possible cause and Remedy 1. Fuser unit dirty Is there dirt around the entrance of the fuser unit? Yes: Clean the entrance of the fuser unit. 2. Fuser unit failure Is the problem solved if new fuser unit is replaced? Yes: Replace the fuser unit.
Paper Feeding Problems Curl in the paper Possible cause and Remedy 1. High pressure of pressure roller in the fuser unit Is the problem solved by changing the position of the pressure roller? Yes: Change the position of the pressure roller. 1. Turn the Nip release lever [A] of right and left to the direction of the arrow. 2. Hold and turn the PR stopper plate [B] of right and left. 3. Print it again, and check that the curl in the paper occurs. 4.
Troubleshooting of Document Feeding 6.4 TROUBLESHOOTING OF DOCUMENT FEEDING Problems related to document feeding are end user recoverable if following the “User Check” items. If the same problem occurs again, follow each procedure in the order of the number described in the "Possible cause and Remedy". 6.4.1 NO FEEDING User Check Check if the document is inserted correctly to the depths of the ADF unit. (If the document is inserted, the LCD indication is changed.) Possible cause and Remedy 1.
Troubleshooting of Document Feeding 6.4.2 DOUBLE FEEDING Possible cause and Remedy 1. Separation rubber failure Is the surface of the separation rubber worn out? Yes: Replace the separation rubber. 6.4.3 PAPER JAM User Check Check if the paper is loaded into the ADF tray correctly. Check if do not use the crimpy or torn paper. Possible cause and Remedy 1.
Troubleshooting of Document Feeding 8. Drive frame ASSY failure Is the problem solved by replacing the drive frame ASSY? Yes: Replace the drive frame ASSY. 9. Main PCB failure Is the problem solved after replacing the main PCB ASSY? Trouble – shooting Yes: Replace the main PCB ASSY.
Image Defect Troubleshooting (Defect of the Print) 6.5 IMAGE DEFECT TROUBLESHOOTING (DEFECT OF THE PRINT) 6.5.1 IMAGE DEFECT EXAMPLES 1. Light 12. White vertical streaks 2. Faulty registration 13. White horizontal streaks 3. Dark 14. Faint print 4. Poor fixing 15. White spots 5. Completely blank 16. Black spots 6. Image distortion 17. Black band 7. All black 18. Downward fogging of solid color 8. Dirt on the back of paper 19.
Image Defect Troubleshooting (Defect of the Print) 9. Vertical streaks 20. Ghost 10. Black vertical streaks in a light 21. Fogging background 11. Black horizontal stripes The image defect at the copy might have the cause in the scanning. When the failure does not reproduce by print the test pattern “MAINTENANCE 09” or PC print, refer to p.6-66 "Troubleshooting of Scanning". 6.5.2 DIAMETER OF ROLLERS Image defects which appear periodically may be caused by failure of a roller.
Image Defect Troubleshooting (Defect of the Print) 6.5.3 TROUBLESHOOTING IMAGE DEFECT Image defect related problems are end user recoverable if following the “User Check” items. If the same problem occurs, follow each procedure in the order of the number described in the "Possible cause and Remedy". 1 Light User Check 1. Check the machine's environment. Low temperature and low humidity conditions can cause this problem. 2. If the whole page is light, toner save mode may be on. 3.
Image Defect Troubleshooting (Defect of the Print) 5. Between the HVPS PCB/Main PCB connection failure Is the harness of the HVPS PCB ASSY and main PCB ASSY connected correctly? No: Reconnect the harness of the HVPS PCB ASSY and main PCB ASSY. 6. HVPS PCB failure Is the problem solved after replacing the HVPS PCB ASSY? Yes: Replace the HVPS PCB ASSY. 7. Main PCB failure Is the problem solved after replacing the main PCB ASSY? Yes: Replace the main PCB ASSY. 8.
Image Defect Troubleshooting (Defect of the Print) 2 Faulty registration User Check Check that the appropriate media type is selected in the printer driver. Possible cause and Remedy 1. Registration rear actuator catching in some position Does the registration rear actuator move smoothly? No: Re-assemble the registration rear actuator and ensure smooth operation. 3 Dark User Check 1. Check the machine's environment. High temperature and high humidity conditions can cause this problem. 2.
Image Defect Troubleshooting (Defect of the Print) 4 Poor fixing User Check 1. Replace the drum unit with a new one. 2. Replace the toner cartridge with a new one. Possible cause and Remedy 1. High pressure of pressure roller in the fuser unit Is the problem solved after replacing the position of the pressure roller? Yes: Replace the position of the pressure roller. ( 2. p.
Image Defect Troubleshooting (Defect of the Print) 5 Completely blank User Check 1. Replace the drum unit with a new one. 2. Replace the toner cartridge with a new one. Possible cause and Remedy 1. Developing bias voltage conduction failure Are the electrodes on the drum unit and machine body dirty? Yes: Clean both electrodes. ( p.6-21 "Electrodes location on the drum unit" and p.6-21 "Electrodes location on the machine") 2.
Image Defect Troubleshooting (Defect of the Print) 6 Image distortion Possible cause and Remedy 1. Laser unit not assembled correctly Is the laser unit assembled into the machine securely? (Check if there is no gap.) No: Assemble the laser unit correctly and secure the screw. 2. Incorrect radiation angle of scanner diode of laser unit. Scanner motor rotation failure Is the problem solved after replacing the laser unit? Yes: Replace the laser unit. 3.
Image Defect Troubleshooting (Defect of the Print) 4. Scanner harness of the laser unit connection failure Is the scanner harness of the laser unit connected securely? No: Reconnect the scanner harness of the laser unit. 5. FG harness ASSY connection failure Is the FG harness ASSY between the laser unit and main PCB ASSY connected securely? No: Reconnect the FG harness ASSY between the laser unit and main PCB ASSY securely. 6.
Image Defect Troubleshooting (Defect of the Print) 8 Dirt on the back of paper Possible cause and Remedy 1. Scratch or Dirt on the fuser unit Is the pressure roller ASSY dirty? Yes: Print approximate 10 pages. Is any other area in the machine dirty? No: Replace the fuser unit. 2. Scratch or Dirt in the paper feed system Is the paper feed system dirty? Yes: Wipe dirt off. 9 Vertical streaks User Check 1.
Image Defect Troubleshooting (Defect of the Print) If the machine prints the same pattern, especially vertical streaks, continuous, black vertical streaks may appear on the paper as the electrostatic performance of the drum is decreased. 10 Black vertical streaks in a light background User Check 1. Clean the inside of the machine and the corona wire in the drum unit. 2. Replace the toner cartridge with a new one. Possible cause and Remedy 1.
Image Defect Troubleshooting (Defect of the Print) 1. Bottom surface of Paper tray 2. Paper tray ground terminal. Yes: Correct the bending of paper tray ground terminal. 3. Toner attached on the develop roller Are the horizontal stripes at 40.6 mm (develop roller circumference) intervals? Yes: This problem will disappear by printing approximate 10 pages. If the same problem occurs, replace the toner cartridge. 4. Scratch and Dirt on the exposure drum Are the horizontal stripes at 75.
Image Defect Troubleshooting (Defect of the Print) 12 White vertical streaks User Check 1. Clean the scanner windows of the laser unit with a soft lint-free cloth. ( 2. Replace the toner cartridge with a new one. 3. Check the machine’s environment. High temperature and high humidity conditions can p.6-46 "1 Light") cause this problem. 4. Damp (wet) paper might be used. Try to change to freshly unpacked paper. 5. Check there is no dust in the gap between the toner cartridge and drum frame.
Image Defect Troubleshooting (Defect of the Print) 13 White horizontal streaks User Check 1. Check that the appropriate media type is selected in the printer driver. 2. The problem may disappear by itself. Try printing multiple pages to clear this problem especially if the machine has not been used for a long time. 3. The drum unit may be damaged. Replace the drum unit with a new one. Possible cause and Remedy 1.
Image Defect Troubleshooting (Defect of the Print) 14 Faint print User Check 1. Check that the machine is installed on a level surface. 2. Replace the toner cartridge with a new one. 3. Clean the scanner windows of the laser unit with a soft cloth. ( p.6-46 "1 Light") Possible cause and Remedy 1. Main PCB failure Is the problem solved after replacing the main PCB ASSY? Yes: Replace the main PCB ASSY. 2.
Image Defect Troubleshooting (Defect of the Print) 15 White spots User Check 1. Toner may be empty. Replace the toner cartridge with a new one. 2. If the problem is not solved after printing a few pages, the drum unit may have glue from label stuck on the exposure drum surface. Refer to the procedures below, and wipe it off gently with a cotton swab. 3. The drum unit may be damaged. Replace the drum unit with a new one. Possible cause and Remedy 1.
Image Defect Troubleshooting (Defect of the Print) 1. Put the print sample in front of the drum unit, and find the exact position of the poor print. 2. Turn the drum unit gear to the direction of the arrow of the figure by hand while looking at the surface of the exposure drum. 3. When you have found the mark on the drum that matches the print sample, wipe the surface of the exposure drum with a dry cotton swab until the dust or glue on the surface comes off.
Image Defect Troubleshooting (Defect of the Print) User Check 1. Damp (wet) paper might be used. Try to change to freshly unpacked paper. 2. Toner may be empty. Replace the toner cartridge with a new one. 3. If the problem is not solved after printing a few pages, the drum unit may have glue from label stuck on the exposure drum surface. Wipe it off gently with a cotton swab ( p.6-59 "15 White spots"). 4. The drum unit may be damaged. Replace the drum unit with a new one.
Image Defect Troubleshooting (Defect of the Print) 17 Black band User Check 1. Clean the inside of the machine and the corona wire in the drum unit. If the same problem occurs after cleaning, replace the drum unit with a new one. 2. The paper tray ground terminal located in the machine body may be dirty. Clean the contact with a dry cloth. 18 Downward fogging of solid color User Check Toner may be empty. Replace the toner cartridge with a new one. Possible cause and Remedy 1.
Image Defect Troubleshooting (Defect of the Print) 19 Horizontal lines User Check The paper tray ground terminal located in the machine body may be dirty. Clean the contact with a dry cloth. Possible cause and Remedy 1. Dirt on charge electrode Are the electrodes on the drum unit and machine body dirty? Yes: Clean both electrodes. ( p.6-21 "Electrodes location on the drum unit" and p.6-21 "Electrodes location on the machine") 2.
Image Defect Troubleshooting (Defect of the Print) 20 Ghost User Check 1. Check the machine's environment, conditions such as high or low humidity may cause this situation to occur. 2. Check that the appropriate media type or size is selected in the printer driver. 3. Replace the drum unit with a new one. Possible cause and Remedy 1. Dirt on cleaner electrode Are the electrodes of the drum unit and machine body dirty? Yes: Clean both electrodes. ( p.
Image Defect Troubleshooting (Defect of the Print) 21 Fogging User Check 1. Replace the toner cartridge with a new one. 2. Replace the drum unit with a new one. 3. Do not use acid paper. 4. Check if there is dust or paper powder in the machine. Possible cause and Remedy 1. Toner sensor failure (Machine body) Is the toner sensor performed normally by following the procedure in p.
Troubleshooting of Scanning 6.6 TROUBLESHOOTING OF SCANNING 6.6.1 CANNOT SCAN THE DOCUMENT IN THE FB UNIT. (IF SCAN THE DOCUMENT, IT IS COMPLETELY WHITE OR BLACK.) User Check Check if there is the scanning surface of the FB unit scanning document in the lower side. Possible cause and Remedy 1. Document front actuator not operating smoothly or catching Does document front actuator move smoothly? No: Re-assemble the document front actuator. 2.
Troubleshooting of Scanning 6.6.3 PRINT OF THE SCANNING DOCUMENT IS LIGHT OR DARK User Check Check if the ADF or FB glass is not stained. Possible cause and Remedy 1. Setting of white level scanning area malfunction Is the problem solved after setting the white level of scanning? Yes: Set the white level scanning area. (Function code 55) 2. FB unit failure Is the problem solved by replacing the FB unit? Yes: Replace the FB unit. 3.
Troubleshooting of Scanning 6.6.5 POOR FIXING User Check Check if the ADF or FB glass is not stained. Possible cause and Remedy 1. FB unit failure Is the problem solved by replacing the FB unit? Yes: Replace the FB unit. 6.6.6 IMAGE DISTORTION Possible cause and Remedy 1. FB unit failure Is the problem solved by replacing the FB unit? Yes: Replace the FB unit.
Software Setting Problems 6.7 SOFTWARE SETTING PROBLEMS The machine may not print the data correctly if there are incorrect software settings. User Check 1. Check that the USB cable and the network cable is not damaged or broken. 2. Check that the correct machine is selected if you have an interface switching device. 3. Check the descriptions on the software setting in the user’s guide. 4. Try resetting the factory settings. Possible cause and Remedy 1.
Troubleshooting of the Communications Error 6.8 TROUBLESHOOTING OF THE COMMUNICATIONS ERROR If a communications error occurs, the machine 1. Gives an alarm (intermittent bleep) for approximately four seconds. 2. Indicates the appropriate error message on the LCD. 3. Prints the transmission report during fax transmission. 6.8.1 DEFINITION OF ERROR CODES ON THE COMMUNICATIONS LIST 1. Calling Code 1 Code 2 Causes 10 08 Wrong number called. 11 01 No dial tone detected before start of dialing.
Troubleshooting of the Communications Error Command reception Code 1 Code 2 Causes 20 01 Unable to detect a flag field. 20 02 Carrier was OFF for 200 ms or longer. 20 03 Abort detected ("1" in succession for 7 bits or more). 20 04 Overrun detected. 20 05 A frame for 3 seconds or more received. 20 06 CRC error in answerback. 20 07 Error command received. 20 08 Invalid command received. 20 09 20 0A T5 time-out error 20 0B CRP received. 20 0C EOR and NULL received.
Troubleshooting of the Communications Error 3. Communication code compatibility [checking the NSF and DIS] Code 1 Code 2 32 01 32 02 32 10 32 11 32 12 32 13 Causes Remote terminal only with V.29 capability in 2400 or 4800 bps transmission. Remote terminal not ready for polling. Remote terminal not equipped with password function or its password switch OFF. Remote terminal not equipped with or not ready for confidential mailbox function.
Troubleshooting of the Communications Error Instructions received from the remote terminal [checking the NSC, DTC, NSS, and DCS] Code 1 Code 2 Causes 40 02 Invalid coding system requested. 40 03 Invalid recording width requested. 40 05 ECM requested although not allowed. 40 06 Polled while not ready. 40 07 No document to send when polled. 40 10 Nation code or manufacturer code not correct. 40 13 40 17 Invalid resolution selected. 40 20 Invalid full color mode selected.
Troubleshooting of the Communications Error 5. 6. 7. Command reception [checking the NSF and DIS after transmission of NSS and DCS] Code 1 Code 2 50 01 Causes Vertical resolution capability changed after compensation of background color. ID checking Code 1 Code 2 Causes 63 01 63 02 Password not correct. 63 03 Polling ID not correct. Password plus "lower 4 digits of telephone number" not compatible. DCN reception Code 1 74 M085/M086 Code 2 Causes DCN received.
Troubleshooting of the Communications Error 8. Code 1 Code 2 80 01 Causes Fallback impossible. Signal isolation Code 1 Code 2 90 01 90 02 Causes Unable to detect video signals and commands within 6 seconds after CFR is transmitted. Received PPS containing invalid page count or block count. Trouble – shooting 9.
Troubleshooting of the Communications Error 10. Image signal reception Code 1 Code 2 Causes A0 03 A0 11 A0 12 A0 13 Decoding error continued on 500 lines or more. A0 14 Decoding error continued for 10 seconds or more. A0 15 Time-out: 13 seconds or more for one-line transmission. A0 16 RTC not found or carrier OFF detected for 6 seconds. A0 17 A0 19 No video data to be sent A8 01 RTN, PIN, or ERR received at the calling terminal.
Troubleshooting of the Communications Error 11. General communications-related Code 1 Code 2 B0 02 B0 03 B0 04 BF 01 BF 02 Causes Unable to receive the next-page data. Unable to receive polling even during turn-around transmission due to call reservation. PC interface error. Communication canceled by pressing the Stop/Exit button before establishment of FAX communication*. Communication canceled by pressing the Stop/Exit button after establishment of FAX communication*.
Troubleshooting of the Communications Error 13. Equipment error Code 1 Code 2 FF XX M085/M086 Causes Equipment error (For X X, refer to 6-78 p.
Troubleshooting of the Control Panel 6.9 TROUBLESHOOTING OF THE CONTROL PANEL 6.9.1 NOTHING IS DISPLAYED ON THE LCD. User Check Verify if the power switch is turned off. Possible cause and Remedy 1. Connection between main PCB and control panel PCB Are the main PCB and control panel PCB connected properly? No: Reconnect the connector properly. 2. Connection between main PCB and LVPS PCB unit Are the main PCB and LVPS PCB unit connected properly? No: Reconnect the connector properly. 3.
Troubleshooting of the Control Panel 6.9.2 THE CONTROL PANEL DOES NOT WORK. Possible cause and Remedy 1. Key sticking Is a key on the control panel stuck? Yes: Clean the panel cover, or remove the any burrs from the panel cover and panel keys. 2. Connection between main PCB and control panel PCB Are the main PCB and control panel PCB connected properly? No: Reconnect the connector correctly. 3.
Troubleshooting of Fax Functions 6.10 TROUBLESHOOTING OF FAX FUNCTIONS 6.10.1 FAX CAN'T BE SENT. User Check Verify that the telephone cord is securely connected. Possible cause and Remedy 1. Dial mode Setting Can a dialing signal (PB or DP) be heard normally in each mode? (Use telephone line emulator if required.) Yes: Check the dialing mode setting at customer's again. Check the telephone line cord between machine and socket. 2.
Troubleshooting of Fax Functions 6.10.2 SPEED DIALING AND ONE-TOUCH DIALING CAN'T BE USED. Possible cause and Remedy 1. Speed dialing keys or one-touch dialing keys Can a fax transmission be made using the numeric keys? Yes: Replace the main PCB ASSY. 2. Dial mode Setting Can a dialing signal (PB or DP) be heard normally in each mode? (Use telephone line emulator if required.) Yes: Check the dialing mode setting at customer's again. Check the telephone line cord between machine and socket. 3.
Troubleshooting of Fax Functions 6.10.3 FAX CAN NOT BE RECEIVED. User Check Verify that the telephone cord is securely connected. Possible cause and Remedy 1. Receive mode setting Is the receive mode set to automatic receive mode? No: Set the receive mode to automatic receive mode. 2. NCU PCB Is the problem solved after replacing the NCU PCB ASSY? Yes: Replace the NCU PCB ASSY. 3. Main PCB Is the problem solved after replacing the main PCB ASSY? Yes: Replace the main PCB ASSY. 6.10.
Troubleshooting of Fax Functions 6.10.5 SPEAKER IS SILENT DURING ON-HOOK DIALING. Possible cause and Remedy 1. Connection between main PCB and speaker Are the main PCB and speaker connected correctly? No: Reconnect the connector. 2. Speaker Is the problem solved after replacing the speaker? Yes: Replace the Speaker. 3. Connection between main PCB and NCU PCB Are the main PCB and NCU PCB connected correctly? No: Reconnect the connector. 4.
Troubleshooting of Fax Functions 6.10.6 DIALING FUNCTION DOES NOT SWITCH BETWEEN "TONE" AND "PULSE". Possible cause and Remedy 1. Connection between main PCB and NCU PCB Are the main PCB and NCU PCB connected correctly? No: Reconnect the connector. 2. NCU PCB Is the problem solved after replacing the NCU PCB ASSY? Yes: Replace the NCU PCB ASSY. 3. Main PCB Is the problem solved after replacing the main PCB ASSY? Trouble – shooting Yes: Replace the main PCB ASSY.
Others Problems 6.11 OTHERS PROBLEMS 6.11.1 THE MACHINE IS NOT TURNED ON, OR THE LCD INDICATION DOES NOT APPEAR. Possible cause and Remedy 1. Harness connection failure of panel PCB Is the harness of the panel PCB ASSY connected correctly? No: Reconnect the panel PCB ASSY harness. 2. Panel PCB failure Is the problem solved after replacing the panel PCB ASSY? Yes: Replace the panel PCB ASSY. 3. LCD failure Is the problem solved after replacing the LCD? Yes: Replace the LCD. 4.
Others Problems 6.11.3 PICKUP FUNCTION OF PAPER TRAY DOES NOT WORK. Possible cause and Remedy 1. Link arm not operating smoothly or catching. Make sure correct movemet of the link arm. 2. Pickup roller holder ASSY not operating smoothly or catching. Make sure correct movement of the pickup roller holder ASSY. 3. Roller holder ASSY failure Replace the roller holder ASSY. 4. Main motor failure Replace the main motor. 5. Main PCB failure Replace the main PCB ASSY. 6.11.
ENERGY SAVING R E V I S I O N H I S T O RY P a ge Date A d de d /U pd at e d /N ew None
Energy Save 7. ENERGY SAVING 7.1 ENERGY SAVE 7.1.1 SLEEP MODES Customers should use the sleep mode properly, to save energy and protect the environment. The area shaded in this diagram represents the amount of energy that is saved when the timer is at the default settings. If the timers are changed, then the energy saved will be different. For example, if the timers are all set to 99 min., the grey area will disappear, and no energy is saved Energy Saving before 99 min. expires.
Energy Save Timer Settings The user can set this timer with User Tools (Menu > Mode Timer > 2. Sleep Mode) Sleep timer (0 – 99 min): Default setting: 5 minutes Return to Stand-by Mode Sleep Mode Recovery time. Max 18 sec. Recommendation We recommend that the default setting should be kept. If the customer requests that this setting should be changed, please explain that their energy costs could increase, and that they should consider the effects on the environment of extra energy use.
Paper Save 7.2 PAPER SAVE 7.2.1 EFFECTIVENESS OF COMBINE FUNCTION Combine function reduces the amount of paper used. This means that less energy overall is used for paper production, which improves the environment. 1. Combine mode: Reduce paper volume in half! Energy Saving To check the paper consumption, look at the total counter.
Paper Save tal counters This machine has total printed counters only. You can check the total counters on the “Function code 80”. Total counters: Maintenance Mode > “Function code 80”. The following table shows paper savings and how the counters increase for some simple examples if combine mode is used.
M085/M086/M104 SERVICE MANUAL APPENDICES
M085/M086/M104 APPENDICES TABLE OF CONTENTS 1. APPENDIX: SPECIFICATIONS ................................................... 1-1 1.1 SPECIFICATIONS LIST ............................................................................ 1-1 1.1.1 PRINTING ......................................................................................... 1-1 1.1.2 FUNCTIONS ..................................................................................... 1-3 1.1.3 PAPER....................................................
Appendix: Specifications R E V I S I O N H I S T O RY P a ge Date A d de d /U pd at e d /N ew None
Appendix: Specifications Specifications List 1. APPENDIX: SPECIFICATIONS 1.1 SPECIFICATIONS LIST 1.1.
Specifications List Consumables Model Toner cartridge M085 M086/M104 Life expectancy: Starter: 1,000pages/ cartridge Standard: 2,600pages/ cartridge When printing A4/ Letter-size paper in accordance with ISO/IEC 19752.
Appendix: Specifications Specifications List 1.1.2 FUNCTIONS Model M085 M086/M104 CPU 192MHz Memory 32 MB 16 MB Interface Full-Speed USB 2.0, Full-Speed USB 2.0 External TAD Emulation Resident PCL fonts PCL6, PS3 (Br-Script 3) GDI 66 scalable fonts, Letter N/A Gothic 16.
Specifications List Computer Platform & Operating System Version Windows® Processor Minimum Speed 2000 Intel® Professional Pentium® II XP Home Minimum Recommended RAM RAM 64MB or equivalent 256MB Available Hard Disk Space 50MB 128MB Edition XP Professional XP 64-bit (Intel® 256MB Professional 64 or x64 Edition AMD64) 512MB supported CPU Vista® 7 Intel® Pentium® 4 or equivalent 64-bit (Intel® 512MB 1GB 1GB (32-bit) 1GB (32-bit) 2GB (64-bit) 2GB (64-bit)
Specifications List Model Power consumption Noise level M085 Appendix: Specifications M086/M104 Copying Average 320W at 25°C (77°F) Standby Average 75W at 25°C (77°F) Sleep Average 11W at 25°C (77°F) Average 9W at 25°C (77°F) Sound Printing: 53dB(A) Printing: 50dB(A) Pressure Standby: 32dB(A) Standby: 30dB(A) Sound power Printing: LWAd = 6.2Bell(A) Printing: LWAd = 6.4Bell(A) Standby: LWAd = 4.4Bell(A) Standby: LWAd = 4.
Specifications List 1.1.
Appendix: Specifications Specifications List Media Specifications Model M085 M086/M104 Plain paper, Bond paper, Media types: Manual feed Plain Paper, Bond Paper, slot Recycled Paper, Envelopes, Recycled paper, Thin paper, Labels, Transparencies Thick paper, Envelopes, Labels, Transparencies Media types: Paper tray Plain Paper, Recycled Plain paper, Recycled paper, Paper, Transparencies Thin paper, Transparencies *1 Media types: ADF *2 Plain, Recycled paper Media weights: Manual 60 to 163g
Specifications List Type and Size of Paper The printer loads paper from the installed paper tray or the manual feed slot.
Choose the Tray 1 Manual ADF media type from the printer driver Envelopes N/A Yes N/A Envelopes Env. Thin Env. Thick Use paper that is made for plain-paper copying. Use papers that is 75 to 90g/m2 (20 to 24lb). Use neutral paper. Do not use acidic or alkaline paper. Use long-grain paper. Use paper with a moisture content of approximately 5%. This printer can use recycled paper that meets DIN 19309 specifications.
Specifications List 1.1.4 PRINT SPEEDS WITH VARIOUS SETTINGS Print speed is up to 22ppm for A4 size and 23ppm for Letter size when loading A4 or Letter size paper from the paper tray in the plain paper mode.
1.1.
Specifications List Model TEL Service M085 Caller ID N/A Call Waiting N/A M086/M104 Caller ID Call waiting N/A Ready (Only for U.S.A.
1.1.6 FAX Model M085 M086/M104 Modem Speed 33.600bps (Fax) N/A Transmission Speed Mono Approx.
Specifications List Model M085 M086/M104 Paging N/A Internet FAX (ITU T.37 simple mode) N/A Sending Delayed Timer Yes (up to 50) N/A Polled Sending Yes (Europe Secure N/A Polling) Multi Transmission N/A Multi Resolution N/A Transmission Next-Fax Reservation N/A Batch Transmission Yes Call Reservation N/A N/A Over Auto TX Call Reservation N/A Over Manual TX Quick-Scan Approx. 2.
Model Sending M085 M086/M104 Manual Broadcasting Yes (50 locations) N/A Fax Forward Yes N/A Fax Forward Yes (207 locations) N/A Broadcast Receiving Duplex Fax Send N/A Dial Restriction Yes N/A Easy Receive/Fax Yes N/A Polling Receiving Yes N/A Auto Reduction Yes N/A Duplex Fax Receive N/A Out-of-Paper Up to 500 pages Detect Reception N/A (ITU-T Test Chart, Standard Resolution, JBIG) List/Report Fax Rx Stamp Yes N/A Activity Yes (up to 200) N/A Yes N/A Coverpage
Specifications List Model M085 Quick Dial List (empty Yes M086/M104 N/A box is not printed out) Tel Index Numeric List Yes N/A Alphabetic Yes N/A Memory Status List N/A System Setup Yes (User Setting) List Order Form D023/D025 N/A 1-16 SM Appendix
Appendix: Specifications Specifications List 1.1.
Specifications List 1.1.8 SCANNER Model M085 Color/Mono Resolution (Optical) M086/M104 Color From Glass Maximum 600 x 2400 dpi (color & mono) From ADF Maximum 600 x 600 dpi (color & mono) Resolution (Interpolated) 19,200 x 19,200 dpi Scanning Speed Monochrome 4.95 seconds (Letter)/5.26 seconds (A4) *1 Full Color 7.48 seconds (Letter)/7.95 seconds(A4) *1 Gray Scale 256 Color Depth (Int. /Ext.
