Service manual

Paper Feeding Problems
M085/M086 6-38 SM
Paper jam in the back cover and paper eject section
Possible cause and Remedy
1. Foreign object around fuser unit
 Is there a foreign object around the fuser unit?
Yes: Remove the foreign object.
2. Paper eject actuator failure
 Does the paper eject actuator move smoothly? Is it damaged?
No: Replace the paper eject actuator.
3. Fuser cover ASSY loose
 Is the fuser cover ASSY fitted correctly?
No: Fit the fuser cover ASSY correctly.
4. Outer chute ASSY loose
 Is the outer chute ASSY fitted correctly?
No: Fit the outer chute ASSY fitted correctly.
5. Eject roller 2 malfunction
 Is each pinch roller of the inner chute ASSY attached to each eject roller 2 of top cover
ASSY properly?
No: Replace the inner chute ASSY.
6. Paper eject sensor PCB failure
 Is the problem solved after replacing the paper eject sensor PCB?
Yes: Replace the paper eject sensor PCB ASSY.
Dirt on paper
User Check
 Check if the paper is loaded into the paper tray correctly.
 Turn over the stack of paper in the paper tray, or try rotating the paper 180° in the paper
tray.
Possible cause and Remedy
1. Fuser unit dirty
 Is there dirt around the entrance of the fuser unit?
Yes: Clean the entrance of the fuser unit.
 Is the pressure roller ASSY dirty?
Yes: Clean the pressure roller ASSY.