Service manual

Paper Feeding Problems
SM 6-39 M085/M086
Trouble –
shooting
Wrinkles or creases
User Check
 Check if the paper is loaded into the paper tray correctly.
 Turn over the stack of paper in the paper tray, or try rotating the paper 180° in the paper
tray.
Possible cause and Remedy
1. Fuser unit dirty
 Is there dirt around the entrance of the fuser unit?
Yes: Clean the entrance of the fuser unit.
2. Fuser unit failure
 Is the problem solved if new fuser unit is replaced?
Yes: Replace the fuser unit.
Waves in the paper / folds in the paper at the eject roller 2
User Check
 Check that the problem is solved if new paper is used.
Possible cause and Remedy
1. Foreign object around eject roller 2
 Is there a foreign object around the eject roller 2?
Yes: Remove the foreign object.
2. Eject roller 2 failure
 Is the problem solved after replacing the new eject roller 2?
Yes: Replace the top cover ASSY.