User Guide Guide to the Machine Loading Paper Printing Documents Configuring the Machine Using Utilities Maintaining the Machine Troubleshooting Appendix For safe and correct use, be sure to read Safety Information before using the machine.
TABLE OF CONTENTS How to Read This Manual................................................................................................................................. 4 Introduction..................................................................................................................................................... 4 Legal Prohibition............................................................................................................................................. 4 Disclaimer....
3. Printing Documents Basic Operation............................................................................................................................................... 33 Printing on Both Sides of Sheets..................................................................................................................33 Canceling a Print Job...................................................................................................................................34 4.
Restore Setting Tab...................................................................................................................................... 58 Help Source File Setting Tab.......................................................................................................................59 Using Smart Organizing Monitor................................................................................................................... 60 Checking the Status Information.........................
How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Legal Prohibition Do not copy or print any item for which reproduction is prohibited by law.
About IP Address In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment you are using.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DCT065 The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
Important Safety Instructions User Information on Electrical & Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are marked with the symbol below. The symbol indicates that the product must not be treated as municipal waste.
on 64g/m2 paper, which contains less raw materials and represents a significant resource reduction. Duplex printing (if applicable) Duplex printing enables both sides of a sheet of paper to be used. This saves paper and reduces the size of printed documents so that fewer sheets are used. We recommend that this feature is enabled whenever you print. Toner and ink cartridge return program Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with local regulations.
Important Safety Instructions Notes to Users in the State of California Perchlorate Material - special handling may apply. See: www.dtsc.ca.
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1. Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior • Type 1 and 2 models do not come with an Ethernet port. • Type 1 models do not have the [Wi-Fi] key. • Only Type 2 and 3 models can print the test page using the [Job Reset] key. 11 1 2 3 4 5 6 12 7 8 9 10 13 14 15 16 DCT831 1. [Wi-Fi] key To switch to wireless LAN, press this key.
1. Guide to the Machine 3. [Stop/Start] key You can use this key to print on the back of paper in duplex printing and to execute forced printing. You can also print the configuration page or maintenance page by switching the power on while holding this key down and not releasing the key until 13 seconds have elapsed. The maintenance page is printed with Type 1 model and the configuration page is printed with Type 2 or Type 3 model. 4.
Guide to Components Interior 1 DCT064 1. Print Cartridge A replacement consumable that is required to make prints on paper. For details about replacing the cartridge, see page 65 "Replacing the Print Cartridge".
1. Guide to the Machine About Operation Tools This section explains the operation tools of this machine. • Depending on the model, Web Image Monitor may not be available. For details about modelspecific differences, see page 5 "Differences in Performance/Functions between Different Models". Smart Organizing Monitor Install this utility on your computer from the included CD-ROM before using it.
Installing the Driver and Software Installing the Driver and Software Network Quick Install 1. Turn on the power of the computer. 2. Insert the CD-ROM into the CD-ROM drive. 3. Select a language and product for the interface, and then click [OK]. 4. Click [Network Quick Install]. 5. Read the entire license agreement carefully. If you accept its terms, click [I accept the agreement.], and then click [Next >]. 6. Select [Add a new printer], and then click [Next>]. 7.
1. Guide to the Machine Configuring Network Settings This section explains how to configure network settings. • Ethernet and wireless LAN settings cannot be enabled at the same time. Configuring the IP Address Settings Using the Smart Organizing Monitor The procedure for configuring network settings differs depending on whether IP address information is assigned automatically by the network (DHCP), or manually. • For details about configuring the IPv4 address, see the Setup Guide.
Configuring Network Settings Assigning the machine's IPv6 address manually • The IPv6 address assigned to the machine must not be used by any other device on the same network. 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP xxx Series]. 3. Click [Smart Organizing Monitor Status]. If the machine you are using is not selected, click [Connect Printer], and then select the machine's model. 4. Click the [User Tools] tab. 5. Click [Printer Configuration]. 6.
1. Guide to the Machine 2. Click [Smart Organizing Monitor for SP xxx Series]. 3. Click [Smart Organizing Monitor Status]. If the machine you are using is not selected, click [Connect Printer], and then select the machine's model. 4. Click the [User Tools] tab. 5. Click [Printer Configuration]. 6. Enter the access code, and then click [OK]. The default access code is "Admin". Enter "Admin" if it has not been changed. Case is significant. 7. On the [Network 1] tab, set [Wireless Function:] to [Active]. 8.
Configuring Network Settings Configuring the Ad hoc mode using Smart Organizing Monitor • In Ad Hoc network, every device must be manually assigned an IP address for TCP/IP if there is no DHCP server. • In Ad Hoc mode, only Open System or WEP encryption is supported. WPA2-PSK and Mix Mode WPA2/WPA authentication methods are not supported. 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP xxx Series]. 3. Click [Smart Organizing Monitor Status].
1. Guide to the Machine Connection has failed: The alert indicators start flashing, then, after 30 seconds, the alert indicator goes out and the power indicator lights continuously. • For details about how to use Smart Organizing Monitor, see page 60 "Using Smart Organizing Monitor".
2. Loading Paper Supported Paper Paper Size • A4 • 81/2 " × 11 " (Letter) • 81/2 " × 14 " (Legal) • B5 JIS • 51/2 " × 81/2 " (Half Letter) • 71/4 " × 101/2 " (Executive) • A5 • A6 • B6 JIS • 16K (197 × 273 mm) • 16K (195 × 270 mm) • 16K (184 × 260 mm) • Custom Size The following paper sizes are supported as custom paper sizes: • Horiz Tray1: Approximately 100-216 mm (3.9-8.5 inches) Bypass Tray: Approximately 90-216 mm (3.6-8.5 inches) • Vert Approximately 148-356 mm (5.
2. Loading Paper • Bypass Tray 1 sheet (70 g/m2, 19 lb.
Non-Recommended Paper Types Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled paper • Damp paper • Dirty or damaged paper • Paper that is dry enough to emit static electricity • Paper that has already been printed onto, except a preprinted letterhead paper. Malfunctions are especially likely when using paper printed on by other than a laser printer (e.g.
2. Loading Paper Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver 4 4 3 1 3 2 CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) • The print area may vary depending on the paper size and printer driver settings. • To adjust the print position, specify [Registration: Tray 1] or [Registration: Bypass Tray] on the [Maintenance] tab in Smart Organizing Monitor.
Loading Paper Loading Paper Load a stack of paper for printing in the input tray. • When loading paper, be sure to configure the paper size and paper type for the bypass tray and Tray 1. When printing a document, specify the paper size and paper type and select the paper tray in the printer driver so that the settings configured when paper is loaded can be used for printing. Loading Paper into Tray 1 1. Pull Tray 1 out slowly, and then remove it using both hands. DCT063 Place the tray on a flat surface.
2. Loading Paper 3. Pinch the end paper guide and slide it inward to match the standard size. DCT031 When loading A4 or letter size paper, align the paper guide to the following position: DCT871 4. Fan the paper before loading it in the tray. 5. Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray.
Loading Paper 6. Check there are no gaps between the paper and the paper guides (both side and end paper guides). DCT049 7. Carefully push Tray 1 straight into the machine. DCT011 To avoid paper jams, make sure the tray is securely inserted. To deliver the sheets face up, open the rear cover. DCT037 Extending Tray 1 to load paper 1. Pull Tray 1 out slowly, and then remove it using both hands.
2. Loading Paper 2. Release the extender locks on both sides of the tray, and then pull out the extender. DCT034 Make sure the extender's inner surface and the scale are aligned. You can adjust the length of the extender in three steps. When using A4 or letter size paper, adjust the length to the position indicated by the mark " " in the tray. DCT042 3. Pull out the extender and lock it. DCT033 4. Follow Steps 2 to 7 in "Loading Paper into Tray 1".
Loading Paper 5. Attach the tray cover. DCT038 • Legal paper or custom-size paper longer than A4 must be loaded without attaching the tray cover. ( only) Loading Paper into Bypass Tray • Do not load paper in the bypass tray unless the message "Ready" appears in Smart Organizing Monitor. 1. Open the bypass tray.
2. Loading Paper 2. Slide the side guides outward, load paper with the print side up, and then push in until it stops against the machine. DCT013 3. Adjust the side guides to the paper width. DCT014 To deliver the sheets face up, open the rear cover. DCT037 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using.
Loading Paper Specifying the paper type and paper size 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP xxx Series]. 3. Click [Smart Organizing Monitor Status]. If the machine you are using is not selected, click [Connect Printer], and then select the machine's model. 4. On the [User Tools] tab, click [Printer Configuration]. 5. Click the [Paper Input] tab. 6. Select the paper type and paper size setting for the desired tray, and then click [OK]. 7. Click [Close].
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3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. 1. After creating a document, open the [Printing Preferences] dialog box in the document's native application. 2. Change any print settings if necessary. For details about each setting items, click [Help]. 3. When setting changes are completed, click [OK]. 4. Print the document using the print function in the document's native application. • If a paper jam occurs, printing stops halfway.
3. Printing Documents 4. Start printing. The machine prints only the one side of pages first, and then displays on Smart Organizing Monitor screen a message to reload the outputs turned over. 5. Take out all of the prints from the output tray and place them in Tray 1. To print on the reverse side of the prints, turn them over so that the blank side faces down and place them in Tray 1. Fan the paper well before loading it. Portrait DCT005 Landscape DCT006 6. Press the [Stop/Start] key.
Basic Operation Canceling a print job before printing has started 1. Double-click the printer icon on the task tray of your computer. 2. Select the print job you want to cancel, click the [Document] menu, and then click [Cancel]. • If you cancel a print job that has already been processed, printing may continue for a few pages before being canceled. • It may take a while to cancel a large print job. Canceling a print job while printing 1. Press the [Job Reset] key.
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4. Configuring the Machine Using Utilities Using Web Image Monitor • To operate the machine via Web Image Monitor, you must first configure the machine's TCP/IP or wireless LAN settings. For details, see page 44 "Configuring the Network Settings". • Some items might not appear, depending on the model type you are using.
4. Configuring the Machine Using Utilities Displaying Top Page When you access the machine using Web Image Monitor, the top page appears in your browser's window. 1. Launch the Web browser. 2. In the Web browser's address bar, enter "http://(machine’s IP address)/" to access the machine. If a DNS or WINS server is used and the machine’s host name has been specified, you can enter the host name instead of the IP address. The top page of Web Image Monitor appears.
Displaying Top Page 4. Main area Displays the contents of the item selected in the menu area. Information in the main area is not automatically updated. Click [Refresh] at the upper-right in the main area to update the information. Click the Web browser's [Refresh] button to refresh the entire browser screen. • If you use an older version of a supported Web browser or the Web browser has JavaScript and cookies disabled, display and operation problems may occur.
4. Configuring the Machine Using Utilities Checking the System Information Click [Home] to display the main page of Web Image Monitor. You can check the current system information on this page. This page contains three tabs: [Status], [Counter], and [Machine Information]. Status Tab Item Description Model Name Shows the name of the machine. Location Shows the location of the machine as registered on the [SNMP] page.
Checking the System Information Machine Information Tab Machine Information Item Description Firmware Version Shows the version of firmware installed on the machine. Engine FW Version Shows the version of firmware for the machine engine. Machine ID Shows the identification number of the machine. Total Memory Shows the total memory installed on the machine.
4. Configuring the Machine Using Utilities Configuring the System Settings Click [System Settings] to display the page for configuring the system settings. This page contains the following tabs: [Tray Paper Settings] and [Interface].
Configuring the System Settings Interface Tab Interface Item Fixed USB Port Description Specifies whether the same printer can be used for multiple machines or not under USB connection. If this setting is enabled, the same printer driver you have installed in your computer can be used with any machine other than the one originally used for installation, if the machine is of the same model.
4. Configuring the Machine Using Utilities Configuring the Network Settings Click [Network Settings] to display the page for configuring the network settings. This page contains the following tabs: [Network Status], [IPv6 Configuration], [Network Application], [DNS], [Auto E-mail Notification], [SNMP], [SMTP], [POP3], and [Wireless]. • Depending on the settings you change, the machine might need to be restarted. • Depending on the model you are using, some items might not appear.
Configuring the Network Settings IPv6 Configuration Tab IPv6 Item IPv6 Description Select whether to enable or disable IPv6. You cannot disable IPv6 using Web Image Monitor if the machine is currently in use in an IPv6 environment. When disabled, [DHCP], [Manual Configuration Address], [Prefix Length], and [Gateway Address] below cannot be configured. IPv6 Address Item Description DHCP Select whether or not the machine obtains its IPv6 address from a DHCP server.
4. Configuring the Machine Using Utilities Item Description FTP Select to enable network printing using an embedded FTP server in the machine (via TCP port 20/21). RAW Select to enable network raw printing. Port No. Enter the TCP port number to use for raw printing. The valid range is 1024 to 65535, except 53550 and 49999 (default is 9100). LPR Select to enable network printing using LPR/LPD (via TCP port 515).
Configuring the Network Settings Item Description Primary IPv6 DNS Server Enter the IPv6 address of the primary IPv6 DNS server. Can contain up to 39 characters. Secondary IPv6 DNS Server Enter the IPv6 address of the secondary IPv6 DNS server. Can contain up to 39 characters. IPv6 Domain Name Enter the IPv6 domain name of the machine. Can contain up to 32 characters. DNS Resolve Priority Select whether to give priority to IPv4 or IPv6 for DNS name resolution.
4. Configuring the Machine Using Utilities SNMP Tab SNMP Item SNMP Description Select whether to enable the machine to use SNMP services. Trap Item Target Trap Description Select whether to enable the machine to send traps to the management host (NMS). When disabled, [SNMP Management Host 1] and [SNMP Management Host 2] below become unavailable. SNMP Management Host 1 Enter the IP address or host name of a management host. Can contain up to 64 characters.
Configuring the Network Settings SMTP Tab SMTP Item Description Primary SMTP Server Enter the IP address or host name of the SMTP server. Can contain up to 64 characters. Port No. Enter the port number for SMTP (1 to 65535). Authentication Method Select an authentication method from the following: [Anonymous]: The user name and password are not necessary. [SMTP]: The machine supports NTLM and LOGIN authentication. [POP before SMTP]: The POP3 server is used for authentication.
4. Configuring the Machine Using Utilities Item Description User Password Enter the password for logging in to the POP3 server. Can contain up to 32 characters. Authentication Select an authentication method from the following: [None]: Password will not be encrypted. [APOP Authentication]: Password will be encrypted. [Auto]: Password will be encrypted or not encrypted according to the POP3 server’s settings.
Configuring the Network Settings Item Communication Mode Description Select the mode to connect in. If the machine will be connected to a wireless router or access point, select [Infrastructure]. If the machine will be connected to a device equipped with a wireless LAN directly, select [Ad-Hoc]. Ad-Hoc Channel If [Ad-Hoc] is selected for [Communication Mode], select a channel. Authentication Select an authentication method.
4. Configuring the Machine Using Utilities Configuring the IPsec Settings Click [IPsec Settings] to display the page for configuring the IPsec settings. This page contains the following tabs: [IPsec Global Settings] and [IPsec Policy List]. • This function is available only when an administrator password is specified. IPsec Global Settings Tab Item Description IPsec Function Select whether to enable or disable IPsec. Default Policy Select whether to allow for the default IPsec policy.
Configuring the IPsec Settings Item Status Description Displays the status of the IPsec policy as "Active" or "Inactive". To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the "IPsec Policy Settings" page. The following settings can be made on the "IPsec Policy Settings" page. IP Policy Settings Item Description No. Specify a number between 1 and 10 for the IPsec policy.
4. Configuring the Machine Using Utilities IPsec Settings Item Encapsulation Type Description Specify the encapsulation type from the following: • [Transport]: Select this mode to secure only the payload section of each IP packet when communicating with IPsec compliant devices. • [Tunnel]: Select this mode to secure every section of each IP packet. We recommend this type for communication between security gateways (such as VPN devices).
Configuring the IPsec Settings Item Key Perfect Forward Secrecy Description Select whether to enable or disable PFS (Perfect Forward Secrecy). IKE Settings Item Description IKE Version Displays the IKE version. Encryption Algorithm Specify the encryption algorithm from the following: [DES], [3DES], [AES-128], [AES-192], [AES-256] Authentication Algorithm Specify the authentication algorithm from the following: IKE Life Time Specify the life time of the ISAKMP SA as a time period.
4. Configuring the Machine Using Utilities Printing Lists/Reports Click [Print List/Report] to display the page for printing reports. Then, select an item and click [Print] to print out information for that item. Print List/Report Item Description Configuration Page Prints general information about the machine and its current configuration. Test Page Prints a test page for checking the printing condition. PCL Font List Prints the current configuration and installed PCL font list.
Configuring the Administrator Settings Configuring the Administrator Settings Click [Administrator Tools] to display the page for configuring the administrator settings. This page contains the following tabs: [Administrator], [Reset Settings], [Backup Setting], [Restore Setting], and [Help Source File Setting]. Administrator Tab Administrator Settings Item New Password Description Enter the new administrator password. Can contain up to 16 characters.
4. Configuring the Machine Using Utilities Backup Setting Item Description Back up Network Settings Backs up settings configured under the [Network Settings] and [Administrator Tools]. Back up Menu Settings Backs up settings that are not related to the network. Back up IPsec Settings Backs up the IPsec settings to a file. Follow the procedure below to create configuration backup files. 1. Select the radio button for the type of data you wish to back up. 2.
Configuring the Administrator Settings • If the settings are not restored successfully, an error message appears. Try again to restore the file completely. Help Source File Setting Tab Help Source File Setting Item Help Source File Description Enter the address (URL) of the Help button. Up to 50 alphanumeric characters can be entered.
4. Configuring the Machine Using Utilities Using Smart Organizing Monitor The state and status information of the machine can be checked using Smart Organizing Monitor. • Some items might not appear, depending on the model type you are using. Checking the Status Information 1 3 4 5 2 DCT865 1. Image area Displays the status of this machine with an icon. 2. Status area • Printer Name • Print Cartridge Toner level status may not be displayed.
Using Smart Organizing Monitor Displays information about the counters. • Network Displays network details such as the printer's IP address and network-related comments. 3. Message area Displays the status of this machine with a message. For details about error messages, see page 81 "Error and Status Messages Appear on Smart Organizing Monitor". 4. [Connect Printer] button Click to select a printer driver. 5. [Refresh:] Specify the automatic update of the display.
4. Configuring the Machine Using Utilities Tab Settings This section provides a tab-by-tab overview of the machine settings that can be modified using Smart Organizing Monitor. For more information on each setting item, see the Smart Organizing Monitor Help. Paper Input tab • You can change paper size and other paper settings. Maintenance tab • You can adjust print starting positions. System tab • You can set basic functions required to use the printer.
Using Smart Organizing Monitor 3. Click [Smart Organizing Monitor Status]. If the machine you are using is not selected, click [Connect Printer], and then select the machine's model. 4. On the [User Tools] tab, select [Configuration Page] in the [List/Test Print] list. 5. Click [Print]. • You can check the firmware version on the configuration page or maintenance page. By updating the firmware, you can resolve problems or add a number of new functions.
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5. Maintaining the Machine Replacing the Print Cartridge • This machine does not monitor the remaining toner level, and no message will be displayed to prompt the user to replace the print cartridge if the machine runs out of toner. Replace the print cartridge if the printed image suddenly becomes pale or blurred. • Store print cartridges in a cool dark place.
5. Maintaining the Machine 5. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. DCT026 6. Carefully push up the front cover until it closes.
Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.
5. Maintaining the Machine Cleaning the Inside of the Machine 1. Open the front cover, and then carefully lower it. 2. Carefully pull out the print cartridge horizontally, holding its center. DCT024 3. Use a cloth to wipe the inside of the machine toward and away from yourself. DCT040 Wipe carefully so as not to touch any protrusions inside the machine. 4. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place.
6. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution • Make sure that the power plug is firmly inserted into the wall outlet. The machine does not turn on. The power cord is not connected properly. Pages are not printed. The USB cable or network cable Reconnect the USB cable or is not connected correctly. network cable. Strange noise is heard. The consumable is not properly installed.
6. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Paper does not feed smoothly. Solution • Use supported types of paper. See page 21 "Supported Paper". • Load paper correctly, making sure that the paper guides are properly adjusted. See page 25 "Loading Paper". • If the paper is curled, straighten the paper. • Take out the paper from tray and fan it well.
Paper Feed Problems Problem Paper gets wrinkles. Solution • Paper is damp. Use paper that has been stored properly. • Paper is too thin. See page 21 "Supported Paper". • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps. The printed paper is curled. • Load the paper upside down in the input tray. • Paper is damp. Use paper that has been stored properly. Images are printed diagonally to the pages.
6. Troubleshooting Removing Jammed Paper from Tray 1 1. Pull Tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully. DCT012 2. Carefully slide Tray 1 back in until it stops. 3. Open the front cover, and then carefully lower it. DCT027 4. Carefully pull out the print cartridge horizontally, holding its center. DCT024 • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak.
Paper Feed Problems 5. Lifting the guide plate, remove the jammed paper carefully. DCT025 6. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. DCT026 7. Carefully push up the front cover until it closes. DCT028 If the error display continues to appear, perform the procedure described in "Opening the Rear Cover to Remove Jammed Paper".
6. Troubleshooting Removing Jammed Paper from the Bypass Tray • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper. 1. If paper is jammed in the bypass tray input area, remove the jammed paper carefully. DCT015 2. Close the bypass tray. 3. Follow Steps 3 to 7 in "Removing Jammed Paper from Tray 1". If the error display continues to appear, perform the procedure described in "Opening the Rear Cover to Remove Jammed Paper".
Paper Feed Problems 2. Open the fusing cover. DCT035 3. Push the levers on the sides down with your thumbs. DCT036 4. Remove the jammed paper carefully. DCT068 5. Push the levers on the sides up with your thumbs. 6. Close the fusing cover.
6. Troubleshooting 7. Close the rear cover.
Print Quality Problems Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the machine's location. Make sure that the machine is on a level surface. Place the machine where it will not be subject to vibration or shock. An unsupported type of paper is used. Make sure that the paper being used is supported by the machine. See page 21 "Supported Paper".
6. Troubleshooting Printer Problems Problem An error occurs. Solution If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. • Check whether other applications are operating. Close any other applications, as they may be interfering with printing. If the problem is not resolved, close unneeded processes too. • Check that the latest printer driver is being used.
Printer Problems Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Page layout settings are not configured properly. Check that the page layout settings are properly configured in the application.
6. Troubleshooting Error and Status Indicate on the Control Panel The LED on the operation panel indicates the machine status, including any errors. LED 80 Toner/ Paper End Alarm Power - - On The power is on. The status is normal. - - Flashing Importing data. The status is normal. On - On Status Solution • The print cartridge is not set correctly. • Set the print cartridge again correctly. • The tray has run out of paper. • Load paper into the tray.
Error and Status Messages Appear on Smart Organizing Monitor Error and Status Messages Appear on Smart Organizing Monitor "X" represents a displayed message that varies according to the situation. Message Causes Solutions No Response from I/O Device • The power cable of the machine is not plugged in. • Check the printer power cord. Check the cable, power cord, and main switch. • The power of the machine is not turned ON. • Check the USB cable is properly connected.
6. Troubleshooting Message Unit Not Detected Open the indicated cover, and then replace Print Cartridge. 82 Causes The print cartridge has not been installed. Solutions Reinstall the print cartridge. See page 65 "Replacing the Print Cartridge".
7. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • Replace the print cartridge if the printed image suddenly becomes pale or blurred.
7. Appendix Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. • The machine is a precision piece of machinery. Be sure to handle it carefully when moving it. • Make sure to move the machine horizontally.
Consumables Consumables Print Cartridge Print cartridge Black Average printable number of pages per cartridge *1 1,500 pages, 2,600 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set by the International Organization for Standardization.
7. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for printing 216 mm × 356 mm (8.5 × 14 inches) Warm-up time Less than 25 seconds (23 °C, 71.
Specifications of the Machine Maximum loading height 15.5 mm (0.6 inches) Paper output capacity • Output Tray 50 sheets (70 g/m2, 19 lb.) • Rear 1 sheet (70 g/m2, 19 lb.) Memory 128 MB Power requirements • (mainly Europe and Asia) 220-240 V, 5 A, 50/60 Hz • (mainly North America) 120 V, 8 A, 60 Hz Power consumption • Maximum power consumption 762 W • Energy Saver mode 1 36.1 W • Energy Saver mode 2 3.4 W Machine dimensions (Width × Depth × Height) 402 × 360 × 165 mm (15.8 × 14.2 × 6.
7. Appendix Resolution 600 × 600 dpi (maximum: 1200 × 600 dpi) First print speed 10 seconds (From the completion of data processing to the completion of paper delivery) Interface • Ethernet (10BASE-T, 100BASE-TX) • USB 2.
Trademarks Trademarks Firefox is a registered trademark of the Mozilla Foundation. Microsoft, Windows, Windows Server, Windows Vista, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks.
7. Appendix • The product names of Windows 8.1 are as follows: Microsoft® Windows® 8.1 Microsoft® Windows® 8.1 Pro Microsoft® Windows® 8.
INDEX A IPv6 configuration................................................. 45 Administrator password.................................... 5, 57 Administrator settings............................................ 57 Auto e-mail notification settings............................47 J B Job cancel.............................................................. 34 L Backup settings...................................................... 57 Basic operation......................................................
SNMP settings....................................................... 48 Specifications.................................................. 86, 87 Specifying the paper type.................................... 31 Specifying the paper type and paper size... 30, 31 Specifying the standard paper size..................... 31 Status indicate........................................................ 80 Status information........................................... 40, 60 Status messages..................................
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EN GB EN US EN AU M213-8621
