User`s guide

Appendix
5 - 2
5
Troubleshooting
Overview
This chapter describes procedures for troubleshooting problems you may encounter with the print server, it
is divided into the following sections:
■
General problems
■
Network print problems
General problems
How to reset the print server to factory default
You can reset the print server back to its default factory settings (resetting all information such as the
password and IP address information). See Restoring the network settings to factory default of the Network
User’s Guide on the CD-ROM.
Network print problems
The print server is not found using the Simple Network Configuration capabilities of Mac OS
®
X.
Make sure you have completed the IP address setting of the print server according to Chapter 2 or Chapter
3 of the Network User’s Guide on the CD-ROM before installing the printer driver. Check the following:
1
Make sure that the machine is powered on, is on-line and ready to print.
2
Check to see if there is any LED activity. Print servers have two LEDs on the back panel of the machine.
The upper green LED shows Link/Activity (Received/Transmit) status. The lower orange LED shows
Speed status.
• No light: If the upper LED is off, then the print server is not connected to the network.
• The upper LED is green: The Link/Activity LED will be green if the print server is connected to a
Ethernet network.
• The lower LED is orange: The Speed LED will be orange if the print server is connected to a 100 Base
TX Fast Ethernet network.
• The lower LED is off: The Speed LED will be off if the print server is connected to a 10 Base T Ethernet
network.