Installation guide

Troubleshooting
189
11
Print Scan operation error messages
Message Possible Cause and Required Action
Printer is offline. Check
the printer.
[Exit]
• The printer you have selected for printing is currently
offline. Press the {
{{
{Online}
}}
} key on the printer to make it
online. Press [Exit] to start printing.
The printer is currently
in use. Cannot print.
[Exit]
• The printer is currently in use. Press [Exit] to cancel the
print job (this discards the scan data), and try again lat-
er.
Selected printer is not
supported. Check the
printer.
[Exit]
• The printer is not compatible with this machine. Select
other printer that is supported for use with this ma-
chine.
No response from the de-
vice. Check the power and
cables.
[Exit]
• The printer is not responding. Check if the power of
the printer is turned on, and the cables are connected
correctly.
Warming up... Check the
printer.
[Exit]
• The printer is not ready to print, because it is still
warming up. Wait until the printer is ready.
Add paper to the print-
er.
[Exit]
• Take the necessary actions in accordance with the mes-
sage that is displayed. See the manual that comes with
the printer for information about adding paper, replac-
ing toner bottle, closing the cover of the printer, or
clearing misfeeds.
Add Toner Replace Toner
Bottle in the printer.
[Exit]
Cover Open Check the
printer.
[Exit]
Paper Misfeed Check the
printer.
[Exit]
Functional Problems Check
the printer.
[Exit]
• The printer has functional problems other than those
mentioned above. Check to make sure that the printer
operates normally. See the manual that comes with the
printer.