User Guide What You Can Do with This Machine Getting Started Copy Fax Print Scan Web Image Monitor Adding Paper and Toner Troubleshooting Appendix For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.
TABLE OF CONTENTS How to Read the Manuals.................................................................................................................................5 Symbols used in the manuals........................................................................................................................5 Model-Specific Information...............................................................................................................................6 Names of Major Features.............
Duplex Copying...............................................................................................................................................38 Combined Copying.........................................................................................................................................40 One-Sided Combine...................................................................................................................................41 Two-Sided Combine............................
Deleting an E-mail Destination....................................................................................................................71 Specifying an E-mail Address by Entering It Manually............................................................................72 Specifying Send Options.................................................................................................................................73 Resolution...................................................................
10. Appendix Trademarks.....................................................................................................................................................121 INDEX...........................................................................................................................................................
How to Read the Manuals Symbols used in the manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections. It indicates where you can find further relevant information.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DBH040 The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder ADF 7
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1. What You Can Do with This Machine You can search for a description by what you want to do. I Want to Save Paper BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy . Printing multi-page documents on a single sheet (Combine) See "Combined Copying", Copy . Printing received faxes on both sides of sheets (2 Sided Print) See "Two-Sided Printing", Fax .
1. What You Can Do with This Machine I Want to Convert Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan . Storing scan files in a shared folder See "Basic Procedure for Using Scan to Folder", Scan . Storing scan files on media See "Storing the Scanned Documents on a USB Flash Memory Device", Scan 10 .
I Want to Register Destinations I Want to Register Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Addresses and Users for Facsimile/Scanner Functions ", Connecting the Machine/ System settings . Downloading destinations registered in the machine to the LAN-Fax driver destination list See "Using the machine's Address Book as the LAN-Fax destination list", Fax .
1. What You Can Do with This Machine I Want to Operate the Machine More Effectively BQX139S Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print . Changing the initial settings of the printer driver to frequently-used printing settings See "Displaying the Printing Preferences Dialog Box", Print 12 .
You Can Make Copies Using Various Functions You Can Make Copies Using Various Functions CMQ002 • You can reduce or enlarge the copy image. With the Auto Reduce/Enlarge function, the machine automatically calculates the reproduction ratio based on the sizes of the originals and the paper you have specified. See "Reducing or Enlarging Originals", Copy . • Copier functions such as Duplex and Combine allow you to save on paper by copying multiple pages onto single sheets.
1. What You Can Do with This Machine You Can Print Data Using Various Functions CMQ004 • This machine supports network and local connections. • You can collate printed paper. See "Collate", Print 14 .
You Can Use the Scanner in a Network Environment You Can Use the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Basic Procedure for Sending Scan Files by E-mail", Scan . • You can send scan files directly to folders (Sending scan files by Scan to Folder). See "Basic Procedure for Using Scan to Folder", Scan .
1. What You Can Do with This Machine You Can Prevent Information Leakage (Security Functions) CJQ608 • By setting passwords, you can prevent unauthorized access via the network. • See Security Guide 16 .
You Can Monitor and Set the Machine Using a Computer You Can Monitor and Set the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, and configure the system settings. • See "Using Web Image Monitor", Connecting the Machine/ System Settings . • See Web Image Monitor Help.
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2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components.
2. Getting Started 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2. ADF cover Open this cover to remove originals jammed in the ADF. 3. Input tray for the ADF Place stacks of originals here. 4. Extender for the ADF tray Extend this when placing paper longer than A4 in the input tray for ADF. 5. Exposure glass Place originals face down here. 6.
Guide to Names and Functions of Components 18. Bypass tray open lever Push this lever to open the bypass tray. 19. Tray Extension Pull this fence to prevent paper from falling off. 20. Bypass tray Use to copy or print on thick paper, OHP transparencies, envelopes, and label paper (adhesive labels). 21. Extender for the bypass tray Pull this extender out when loading A4 , 81/2 × 11 or larger size paper in the bypass tray. 22.
2. Getting Started 7. USB 2.0 [Type B] port Use a USB cable to connect the machine to a computer. 8. Security slot Connect a security cable to prevent theft. 9. Ethernet port Use a network interface cable to connect the machine to a network. 10. Slot Optional wireless LAN interface unit can be inserted. Interior: Front view 1 2 DBH032 1. Toner cartridge Pull out the toner cartridge and remove jammed paper.
Guide to Names and Functions of Components Interior: Rear view 1 DBH033 1. Fusing unit Pull out the fusing unit and remove jammed paper. Messages appear on the screen when the fusing unit needs to be replaced, or a new fusing unit needs to be prepared. For details about the messages that appear on the screen when consumables need to be replaced, see "Replenishing and Replacing Consumables", Maintenance and Specifications . The fusing unit is included in Maintenance Kit.
2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options 1 2 DBH086 1. Handset (mainly North America) Used as a receiver. Allows you to use the Manual Dial functions. It also allows you to use the machine as a telephone. 2. Lower paper tray You can install a 250-sheet paper feed unit or a 500-sheet paper feed unit.
Guide to the Names and Functions of the Machine's Control Panel Guide to the Names and Functions of the Machine's Control Panel This illustration shows the control panel of the machine with options fully installed. 1 15 2 3 4 16 17 18 19 5 6 78 20 21 9 22 23 10 11 24 25 26 27 28 12 13 14 29 30 31 32 DBH001 1. [ID Card Copy] key Press to jump to the ID card copy setting menu. 2. [Job Information] key (scanner and facsimile mode) Press to obtain status information on transmitted data. 3.
2. Getting Started 9. Scroll keys Press these keys to move the cursor in each direction. When the [ ] [ ] [ ] [ ] keys appear in this manual, press the applicable key for the direction that you want to move the cursor. 10. [Pause/Redial] key (facsimile mode) • Pause Press to insert a pause in a fax dialing sequence. The pause is indicated by “-”. • Redial Press this to select a recently-dialed destination. 11. [On Hook Dial] key (facsimile mode) Press to use the On Hook Dial function. 12.
Guide to the Names and Functions of the Machine's Control Panel 24. Selection keys Correspond to items on the display. Press to select the corresponding item. 25. Data In indicator Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. 26. [Escape] key Press to cancel an operation or return to the previous display. 27. Alert Indicators Lights up when a machine error occurs. Steady red: printing is not possible, or is possible but print quality cannot be ensured.
2. Getting Started Changing the Display Language You can change the language used on the display. English is set as default. Press the [User Tools] key, and then select the setting items using the [ ] or [ ] key. 1. Select [Language] Press [OK] 2.
Turning On/Off the Power Turning On/Off the Power The main power switch is on the front side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes out. When this is done, machine power is off. Fax files in memory may be lost if you turn this switch off.
2. Getting Started • Before unplugging the power cord plug, turn off the main power switch and make sure the main power switch indicator turns off. Not doing so may result in damage to the memory, leading to malfunctions. • Do not turn off the power while the machine is in operation. Doing so may result in damage to the memory, leading to malfunctions. • Do not hold down the main power switch while turning off the main power.
Placing Originals Placing Originals Placing Originals on the Exposure Glass • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF. 2. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. Start with the first page to be scanned. 1 DBH073 1.
2. Getting Started When placing originals that are longer than A4 2 1 DBH075 1. Limit mark 2. Original guides 32 or 81/2 × 11 , open the extenders.
3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied. When placing the original in the ADF, place them so that the first page is on the top.
3. Copy 5. Enter the number of copies with the number keys 6. Select the paper tray 7. Press [Start] When placing the original on the exposure glass, press the [ ] key after all originals are scanned. 8.
Reducing or Enlarging Originals Reducing or Enlarging Originals This section describes methods of reducing or enlarging images by specifying a reproduction ratio, or a paper size. Base Point The base point of reduce/enlarge differs depending on how the original is scanned. When the original is placed on the exposure glass, the upper left corner will be the base point. When it is placed in the ADF, the bottom left corner will be the base point.
3. Copy Press the [Copy] key, and then select the setting items using the [ ] or [ ] key. 1. Press [R/E] 2. Press [Enlarge] or [Reduce] 3. Select a ratio Press [OK] 4. Select the paper tray 5. Place the originals Press [Start] Zoom You can specify the reproduction ratio in increments of 1%. CKN007 Press the [Copy] key, and then select the setting items using the [ ] or [ ] key. 1. Press [R/E]. 2. Press [Zoom]. 3.
Reducing or Enlarging Originals CKN008 • If you select a reproduction ratio after pressing [Auto R/E], the Auto Enlarge/Reduction function is canceled. Press the [Copy] key, and then select the setting items using the [ ] or [ ] key. 1. Specify the original size For details, see "Specifying Original Sizes", Copy . 2. Press [Auto R/E] 3. Select the paper tray 4.
3. Copy Duplex Copying Copies two one-sided pages or one two-sided page onto a two-sided page. • Copying one two-sided page on one two-sided page is available for SP 3610SF only. • You cannot use the bypass tray with this function. CKN009 For SP 3610SF, two types of Duplex are available. 1Sided Orig.->Duplex Copy Copies two one-sided pages on one two-sided page. 2Sided Orig.->Duplex Copy Copies one two-sided page on one two-sided page.
Duplex Copying Original Placing originals Orig. Orientation Dup. Orientation Output Top to Top Top to Bottom Press the [Copy] key, and then select the setting items using the [ ] or [ ] key. 1. Press [Duplex/Combine/Series]. DBH008 2. Select the duplex mode Press [OK] 3. Select the paper tray 4.
3. Copy Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. Orientation of the original and image position of Combine The image position of Combine differs according to original orientation and the number of originals to be combined.
Combined Copying CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. • Combine Copies function from two-sided originals is available for SP 3610SF only. CKN014 There are following types of One-Sided Combine. For SP 3610SF Combine: 2 Orig. Copies two one-sided originals to one side of a sheet. Combine: 4 Orig. Copies four one-sided originals to one side of a sheet.
3. Copy Combine 1 Orig. Copies one two-sided originals to one side of a sheet. Combine: 2 Orig. Copies two two-sided originals to one side of a sheet. For SP 3600SF Combine 1 Side (2 Orig.) Copies two one-sided originals to one side of a sheet. Combine 1 Side (4 Orig.) Copies four one-sided originals to one side of a sheet. Press the [Copy] key, and then select the setting items using the [ ] or [ ] key. 1. Press [Duplex/Combine/Series] DBH008 2. Select the combine mode Press [OK] 3.
Combined Copying Two-Sided Combine Combines various pages of originals onto two sides of one sheet. • The Combine Copies function for two-sided originals is available for SP 3610SF only. • You cannot use the bypass tray with this function. CKN074 There are following types of Two-Sided Combine. For SP 3610SF Combine: 4 Orig. Copies four one-sided originals to one sheet with two pages per side. Combine: 8 Orig. Copies eight one-sided originals to one sheet with four pages per side. Combine: 2 Orig.
3. Copy 1. Press [Duplex/Combine/Series] DBH008 2. Select the combine mode Press [OK] 3. Select the paper tray 4. Place the originals Press [Start] • The default setting for the original orientation is unreadable direction ( ). When placing originals in unreadable direction, specify the original orientation. To specify the orientation, select [Always Specify] for [Orientation] in [Copier Features], and then perform the following procedure after Step 2.
Copying onto Custom Size Paper from the Bypass Tray Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 60.0–216.0 mm (2.37–8.50 inches) and a vertical length of 127.0–900.0 mm (5.00–35.43 inches) can be fed in from the bypass tray. Press the [Copy] key, and then select the setting items using the [ ] or [ ] key. 1. Load the paper face up in the bypass tray 2. Press [ ] DBH089 3. Select [Paper Size] 4. Select [Custom Size] Press [OK] Press [OK] 5.
3. Copy Copying onto Envelopes This section describes how to copy onto regular size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see "Recommended Paper Sizes and Types", Paper Specifications and Adding Paper .
Sort Sort The machine assembles copies as sets in sequential order. CKN018 Press the [Copy] key, and then select the setting items using the [ ] or [ ] key. 1. Press [Sort]. DBH009 2. Enter the number of copy sets using the number keys 3. Select the paper tray 4.
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4. Fax This chapter describes frequently used facsimile functions and operations. For the information not included in this chapter, see Fax on the supplied CD-ROM. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. Transmission starts automatically after the original is stored in memory. You can also send the same original to several destinations (broadcasting).
4. Fax Sending Originals Using the ADF 1. Press [Facsimile] DBH012 2. Make sure "Ready" appears on the screen 3. Place the originals into the ADF For details about how to place originals, see "Placing Originals in the Auto Document Feeder", Paper Specifications and Adding Paper . For details about how to place originals to send using the facsimile function, see "Placing Originals to Send", Fax . 4. Configure scan settings For details, see "Specifying Scan Settings", Fax . 5.
Basic Procedure for Transmissions (Memory Transmission) Sending Originals Using the Exposure Glass 1. Press [Facsimile] DBH012 2. Make sure "Ready" appears on the screen 3. Place the first page of the original face down on the exposure glass For details about the originals you can set, see "Placing Originals on the Exposure Glass", Paper Specifications and Adding Paper . For details about how to place originals to send using the facsimile function, see "Placing Originals to Send", Fax . 4.
4. Fax 9. When all originals are scanned, press [ ] DBH089 The machine dials the destination and starts transmission. Registering a Fax Destination Press the [User Tools] key, and then select the setting items using the [ ] or [ ] key. DBH020 1. Select [Address Book Management] 2. Select [Program/Change] Press [OK] Press [OK] 3.
Basic Procedure for Transmissions (Memory Transmission) 9. Press [OK] Deleting a Fax Destination This section describes how to delete a registered fax destination. • If you delete a destination that is a specified delivery destination, messages to its registered Personal Box, for example, cannot be delivered. Be sure to check the settings in the fax function before deleting any destinations. Press the [User Tools] key, and then select the setting items using the [ ] or [ ] key. 1.
4. Fax Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. 1. Press [Reset] DBH019 Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned. 1.
Canceling a Transmission Press the [Clear/Stop] key, and then select the setting items using the [ ] or [ ] key. DBH022 1. Select the file you want to cancel Press [Stop TX] 2. Press [Delete] 3. Press [Escape] DBH015 Canceling a Transmission After the Original Is Scanned (Before a Transmission Is Started) Use this procedure to delete a file stored in memory before its transmission has started. Press the [Job Information] key, and then select the setting items using the [ ] or [ ] key.
4. Fax 1. Select [Check/Stop TX File] Press [OK] 2. Select the file you want to cancel Press [Stop TX] 3. Press [Delete] 4.
Printing the Journal Manually Printing the Journal Manually You can print the Journal manually. Press the [Job Information] key, and then select the setting items using the [ ] or [ ] key. DBH003 1. Select [Print Journal] Press [OK] 2. Press [Start] To cancel printing after pressing the [Start] key, press the [Clear/Stop] key. 3.
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5. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install for USB You can install the printer drivers easily from the CD-ROM provided with this machine. Using USB Quick Install, the PCL 6 printer driver is installed for use with a USB connection with the printer. • Manage Printers permission is required to install the drivers. Log on as an Administrators group member. 1.
5. Print Quick Install for Network You can install the printer drivers easily from the CD-ROM provided with this machine. Using Network Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. • Manage Printers permission is required to install the drivers. Log on as an Administrators group member. 1. Click [Network Quick Install] on the installer screen. 2. The software license agreement appears in the [License Agreement] dialog box.
Displaying the Printer Driver Properties Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users. 1. On the [Start] menu, click [Devices and Printers]. 2.
5. Print Standard Printing • The default setting is duplex printing. If you want to print on only one side, select [Off] for the duplex setting. • If you send a print job via USB 2.0 while the machine is in Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2.
6. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure for Using Scan to Folder • Before performing this procedure, refer to "Preparing to Send by Scan to Folder", Scan and confirm the details of the destination computer. Also refer to "Registering Folders", Connecting the Machine/ System Settings , and register the address of the destination computer to the address book. 1.
6. Scan If you are scanning multiple originals, place them on the machine, and then press the [Start] key. Repeat this step until all originals are scanned, and then press the [ ] key. • When scanning from the ADF Transmission starts immediately after originals are scanned. Using Scan to Folder in the Windows Environment The following procedures explain how to create a shared folder on a computer running Windows, and how to confirm the computer's information.
Basic Procedure for Using Scan to Folder 1. Create a folder, just as you would create a normal folder, in a location of your choice on the computer 2. Right-click the folder, and then click [Properties] 3. On the [Sharing] tab, select [Advanced Sharing...] When using Windows XP, on the [Sharing] tab, select [Share this folder]. Proceed to step 5. 4. Select the [Share this folder] check box 5. Click [Permissions] 6. In the [Group or user names:] list, select "Everyone", and then click [Remove] 7.
6. Scan 9. Press [OK] twice Registering an SMB Folder This section describes how to register an SMB folder. Press the [User Tools] key, and then select the setting items using the [ ] or [ ] key. DBH020 1. Select [Address Book Management] 2. Select [Program/Change] Press [OK] Press [OK] 3. Enter the registration number you want to register using the number keys or the Quick Dial keys Press [OK] You can automatically specify registration numbers 001 - 032 by pressing the Quick Dial key.
Basic Procedure for Using Scan to Folder 14. Press [Escape] DBH015 15. Select [Folder Info] 16. Select [SMB] Press [OK] Press [OK] 17. Select [Manual Entry] or [Browse Network] Press [OK] To specify a folder, you can either enter the path manually or locate the folder by browsing the network. 18. Press [Com.Test] to check the path is set correctly. Locating the SMB folder manually This section describes how to locate the SMB folder manually. 1. Press [Manual Entry] 2.
6. Scan 5. Press [OK] Deleting an SMB Registered Folder This section describes how to delete the registered SMB folder. Press the [User Tools] key, and then select the setting items using the [ ] or [ ] key. 1. Select [Address Book Management] 2. Select [Program/Change] Press [OK] Press [OK] 3. Enter the registration number you want to delete using the number keys or the Quick Dial keys Press [OK] You can automatically specify registration numbers 001 - 032 by pressing the Quick Dial key.
Basic Procedure for Using Scan to Folder 3. Enter the path for the folder Press [OK] In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user 4. Depending on the destination setting, enter the user name for logging in to the computer Press [OK] 5. Depending on the destination setting, enter the password for logging in to the computer Press [OK] 6. Press [Com.Test] A connection test is performed to check whether the specified shared folder exists.
6. Scan Basic Procedure for Sending Scan Files by Email 1. Press [Scanner] DBH013 2. Make sure that no previous settings remain If a previous setting remains, press the [Reset] key. 3. If the Scan to Folder screen is displayed, press [ ] to switch to the E-mail screen 4. Place originals 5. If necessary, specify scan settings according to the original you want to scan 6. Specify the destination 7.
Basic Procedure for Sending Scan Files by E-mail Registering an E-mail Destination This section describes how to register an e-mail destination. Press the [User Tools] key, and then select the setting items using the [ ] or [ ] key. DBH020 1. Select [Address Book Management] 2. Select [Program/Change] Press [OK] Press [OK] 3.
6. Scan 3. Enter the registration number you want to delete using the number keys or the Quick Dial keys Press [OK] You can automatically specify registration numbers 001 - 032 by pressing the Quick Dial key. Press [Search] to specify by name, destination list, registration number, fax number, e-mail address, or folder destination. 4. Press [OK] 5. Press [Details] 6. Select [E-mail Settings] Press [OK] 7. Press [Clear/Stop] to delete the mail address DBH022 8. Press [OK] 9. Press [End] 10.
Specifying Send Options Specifying Send Options Resolution Select resolution for scanning originals. Select [100dpi], [200dpi], [300dpi], [400dpi], or [600dpi] as the scanning resolution. Press [Options] , and then select the setting items using the [ ] or [ ] key. 1. Select [Send Options] Press [OK] 2. Select [Resolution] Press [OK] 3. Select a resolution Press [OK] 4.
6. Scan Original Setting This section explains how to specify the page opening orientation and whether both sides of the original are scanned. • This function is available for SP 3610SF only. Press [Options], and then select the setting items using [ ] or [ ] key. 1. Select [Send Options] Press [OK] 2. Select [Original Setting] Press [OK] 3. Select [1 Sided Original], [2 Sided Orig.(T to T [OK] )] or [2 Sided Orig.
Specifying Send Options • [Single Page:TIFF/JPEG], [Single Page:PDF] If you select a single-page file type when scanning multiple originals, one file is created for single page and the number of files sent is the same as the number of pages scanned. • [Multi-page:PDF] If you select a multi-page file type when scanning multiple originals, scanned pages are combined and sent as a single file. Selectable file types differ depending on the scan settings and other conditions.
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7. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying the Top Page There are two modes available with Web Image Monitor: guest mode and administrator mode. Displayed items may differ depending on the machine type. Guest mode This mode requires no login to enter.
7. Web Image Monitor 2 3 4 5 1 6 7 DBH225 1. Menu area Displays the content of a selected menu item. 2. Header area Displays the dialog box for switching to the user mode and administrator mode and the menu for each mode. Also displays the link to Help. 3. Help Clicking the Help button ( Clicking the Help button ( ) in the header area displays the contents of Help. ) in the work area displays the Help for the setting items in the work area.
8. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper into Paper Trays Every paper tray is loaded in the same way. In the following example procedure, paper is loaded into Tray 1. • Be sure to select the correct paper size and feed direction using the paper size dial on the tray. Otherwise, the machine might be damaged, or printing problems might occur. • Do not mix different types of paper in the same paper tray.
8. Adding Paper and Toner 1. Check that paper in the paper tray is not being used, and then pull out the paper tray carefully. Adjust the paper size dial to match the size and feed direction of the paper in the paper tray. DBH053 2. Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of the machine. DBH054 Place the tray on a flat surface. 3. Pinch the clip on the side paper guide and slide it to match the paper size.
Loading Paper into Paper Trays 4. Pinch the end guide and slide it inward to match the standard size. CXC614 5. Fan the paper before loading it in the tray. CBK254 6. Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit (upper line) marked inside the tray. CXC666 7. Adjust the paper guides to close any gaps. Do not move paper loaded in the tray more than a few millimeters.
8. Adding Paper and Toner 8. Lift the front side of the tray, and then slide it into the machine carefully until it stops. DBH055 To avoid paper jams, make sure the tray is securely inserted. • When loading paper larger than A4 or 81/2 × 11 into Tray 1, extend the tray. For details, see "Extending Tray 1", Paper Specifications and Adding Paper . • Letterhead paper must be loaded in a specific orientation. For details, see page 87 "Loading Orientation-fixed Paper or Two-sided Paper".
Loading Paper into the Bypass Tray Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies and paper that cannot be loaded in the paper trays. • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For the maximum number of sheets you can load, see page 88 "Recommended Paper Sizes and Types". • Do not mix different types of paper. • After loading paper, specify the paper size and type using the control panel.
8. Adding Paper and Toner 2. Slide both sides of the paper guide outward, and then load paper print side up until it stops. 1 2 1 DBH078 3. Adjust both sides of the paper guide to match the paper width. DBH079 • When using the bypass tray, it is recommended that you set the paper direction to . • When loading thick paper or OHP transparencies, specify the paper size and the paper type. • Letterhead paper must be loaded in a specific orientation.
Loading Paper into the Bypass Tray Printing from the Bypass Tray Using the Printer Function • If you select [Machine Setting(s)] in [Bypass Tray] under [Tray Setting Priority] in [System] of the [Printer Features] menu, the settings made using the control panel have priority over the printer driver settings. For details, see "System", Print . • The default of [Bypass Tray] is [Driver/Command]. • Settings remain valid until they are changed.
8. Adding Paper and Toner Specifying thick paper or OHP transparencies for paper type using the control panel • Usually only one side of OHP transparencies can be used for printing. Be sure to load them with the print side up. • When printing onto OHP transparencies, remove printed sheets one by one. Press the [User Tools] key, and then select the setting items using the [ ] or [ ] key. 1. Select [Tray Paper Settings] Press OK 2. Select [Paper Type: Bypass Tray] Press [OK] 3.
Loading Orientation-fixed Paper or Two-sided Paper Loading Orientation-fixed Paper or Two-sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools Specify [Auto Detect] for [Letterhead Setting] in [System] under the [Printer Features] menu, and then place the paper as shown below.
8. Adding Paper and Toner Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load OHP transparencies, check the front and back of the sheets, and place them correctly, or a misfeed might occur. Tray 1 Paper type and weight Paper size 52–162 g/m2 (14 lb.
Recommended Paper Sizes and Types *1 When a print job is performed on A5 or 5 1/2" X 8 1/2" paper, it is recommended to set the paper horizontally. While a print job is performed on paper that is loaded vertically, smearing may occur near the edges of the printed paper. Also, use the bypass tray when printing on paper that is set horizontally. *2 Do not stack over the limit mark. The number of sheets you can load in the paper tray varies depending on the weight and condition of the paper.
8. Adding Paper and Toner Paper type and weight 52–162 g/m2 (14 lb. Bond– 90 lb. Index) Thin Paper–Thick Paper 2 Paper size Set the paper size dial on the tray to " ", and select the paper size with the control panel: Paper capacity 500 sheets A5 , B5 JIS , B6 JIS , 81/2 × 13 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 101/2 , 8 × 10 , 71/4 × 101/2 , 16K 52–162 g/m2 (14 lb. Bond– 90 lb. Index) Custom size: Thin Paper–Thick Paper 2 Asia) 500 sheets (mainly Europe and Vertical: 148.0–356.
Recommended Paper Sizes and Types Paper type and weight OHP transparencies Label paper (adhesive labels) Paper size Paper capacity *5 Select the paper size*1*2: A4 , A5 , A6 , B5 JIS , B6 JIS 1 sheet 1 , 8 /2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 101/2 , 8 × 10 , 71/4 × 101/2 , 51/2 × 81/2 , 16K Custom size*4: (mainly Europe and Asia) Vertical: 127.0–900.0 mm Horizontal: 60.0–216.0 mm (mainly North America) Vertical: 5.00–35.43 inches Horizontal: 2.37–8.
8. Adding Paper and Toner Paper Thickness*1 Paper weight Plain Paper 66–74 g/m2 (18–20 lb. Bond) Plain Paper 2 75–90 g/m2 (20–24 lb. Bond) Middle Thick 91–105 g/m2 (24–28 lb. Bond) Thick Paper 1 106–130 g/m2 (28–35 lb. Bond) Thick Paper 2 131–162 g/m2 (35 lb. Bond–90 lb. Index) *1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight. Change the paper weight setting to thinner or thicker.
Recommended Paper Sizes and Types Thick Paper This section gives you various details about and recommendations concerning thick paper. When loading thick paper of 106–162 g/m2 (28 lb. Bond–90 lb. Index) in the paper trays or bypass tray, follow the recommendations below to prevent misfeeds and loss of image quality. • Jams and misfeeds can occur when printing on thick smooth paper. To prevent such problems, be sure to fan smooth paper thoroughly before loading them.
8. Adding Paper and Toner • Fan the envelopes before loading them to separate them and prevent the glue on them from causing them to stick together. • Some kinds of envelope might cause misfeeds, wrinkles or print poorly. • When loading envelopes in the orientation, load them with flaps closed. • Before loading envelopes, press down on them to remove any air from inside, flatten out all four edges.
Recommended Paper Sizes and Types How to load envelopes Types of envelopes Tray 1 Bypass tray Side-opening envelopes • Flaps: closed • Flaps: closed • Bottom side of envelopes: toward the right of the machine • Bottom side of envelopes: toward the right of the machine • Side to be printed: face up • Side to be printed: face down When loading envelopes, select "Envelope" as the paper types using both the User Tools and printer driver, and specify the thickness of envelopes.
8. Adding Paper and Toner Adding Toner Refer to the maintenance guide provided with the new items for the replacement. This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or used) or toner containers anywhere near naked flames.
Adding Toner • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and water. • When replacing a toner or waste toner container or consumables with toner, make sure that the toner does not splatter. Put the waste consumables in a bag after they are removed. For consumables with a lid, make sure that the lid is shut.
8. Adding Paper and Toner • Any reports are not printed. • If the fax or scanner screen does not appear in step 1, press the [Facsimile] key or the [Scanner] key. Disposing of Used Toner This section describes what to do with used toner. Toner cannot be re-used. Pack used toner containers in the container's box or a bag to prevent the toner from leaking out of the container when you dispose of it.
9. Troubleshooting This chapter describes basic troubleshooting procedures. Indicators This section describes the indicators displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Indicator : Paper Misfeed indicator Status Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . : Original Misfeed indicator Appears when an original misfeed occurs.
9. Troubleshooting Panel Tone The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Causes Single short beep Panel/screen input accepted. A control panel or screen key was pressed. Short, then long beep Panel/screen input rejected. An invalid key was pressed on the control panel or screen, or the entered password was incorrect.
When You Have Problems Operating the Machine When You Have Problems Operating the Machine This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem Causes The machine has just been Functions other than the turned on and the User Tools copier function are not yet screen is displayed, but the ready. User Tools menu has items missing. "Please wait." appears. This message appears when the machine is warming up.
9. Troubleshooting Problem An error message remains, even if misfed paper is removed. Causes Solutions • When a misfeed message appears, it remains until you open and close the cover as required. After removing misfed paper, fully open the front cover, and then close it. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . • Paper is still jammed in the tray. An error message remains displayed even if the indicated cover is closed.
When You Have Problems Operating the Machine Problem Misfeeds occur frequently. Causes Solutions The tray's side or end fences may not be set properly. • Remove misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . • Check that the side or end fences are set properly. Also, check that the side fences are locked. For details about setting the side and end fences, see "Changing the Paper Size", Paper Specifications and Adding Paper .
9. Troubleshooting When Messages Are Displayed on the Control Panel Messages Displayed When Using the Copy Function This section describes the machine's main messages. If other messages appear, follow their instructions. • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see "Recommended Paper", Paper Specifications and Adding Paper .
When Messages Are Displayed on the Control Panel Message Causes "Max. number of sets is nn." The number of copies exceeds the maximum copy quantity. You can change the maximum copy quantity from [Max. Number of Sets] under [Copier Features]. For details about Max. Copy Quantity, see "Copier Features", Copy . "Original with this length cannot be duplex scanned." The specified custom length is not available for duplex printing from the ADF (e.g., 2 Sided 2 Sided, 2 Sided 1 Sided, 2 Sided Combine).
9. Troubleshooting Message Causes Solutions "Error occurred, and transmission was cancelled." A problem occurred in the machine, or noise occurred on the telephone line. Press [Exit], and then send the documents again. " Func. Problems Data will be initialized." There is a problem with the fax. Record the code number shown on the screen, and then contact your service representative. Other functions can be used. "Memory is full. Scanning will be stopped and only scanned page(s) will be stored.
When Messages Are Displayed on the Control Panel If you reconnect the machine to the network, be sure to set "Display" by configuring the appropriate User Parameter. Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Status messages Message Status "Loading toner" The machine is loading toner. "Offline" The machine is offline. "Please wait...
9. Troubleshooting Message 108 Causes Solutions " (A1) Remove misfeed in Trays. Opn & cls Frt. Cov." Open the front cover and remove the jammed paper from the paper feed path. For details, see "Removing Jammed Paper", Troubleshooting . " (A2) Open Front Cover and remove the paper." Remove the jammed paper from the bypass tray. To reset the error, open the front cover and then close it. For details, see "Removing Jammed Paper", Troubleshooting . " (B) Open Front Cover and remove the paper.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Cannot connect=>Comm.Serv. Check proxy user/ password." The proxy user name or password is incorrect. Check the proxy server settings, and then change the user name and/or password if they are incorrect. "Change (Tray name) to the following settings:" The size of the paper in the tray does not match the paper size specified in the printer driver.
9. Troubleshooting Message Causes Solutions "Replcmnt Requrd Drum Unit" You need to replace the drum unit. For details, see "Replacing Drum Unit", Maintenance and Specifications . "Repl Requrd Soon Maint. Kit" You will need to replace the maintenance kit soon. Contact your sales or service representative to obtain a new unit. "Rplcmnt Rqrd Soon:Drum Unit" You will need to replace the drum unit soon. Contact your sales or service representative to obtain a new unit. "Set the Drum Unit correctly.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Authentication with the The user name and destination has failed. Check password entered when the settings." sending to a folder were incorrect. Enter the correct user name and password, and try again. "Cannot write on memory device because remain. space is insufficient." The memory device is insufficient and scan data cannot be saved. Replace the memory device.
9. Troubleshooting Message Causes "Connection with the The correct network settings destination has failed. Check are not made. the status and connection." Solutions • Check the network settings of the client computer. • Check that components such as the LAN cable are connected properly. • Check that the server settings are correct and the server is working properly. "Destination list has been updated. Selected destinations/ sender will be cleared.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded max. page capacity. Do you want to send the scanned data?" The number of scanned pages exceeded maximum page capacity. Select whether to send the data so far. "Exceeded max. pg. per file. Press [Write] to wrt. scanned data to mem. device. Or press [Cancel] to delete.
9. Troubleshooting Message "Transmission has failed. Insufficient memory in the destination hard disk." 114 Causes There is not enough space on the receiver's hard disk. Solutions Contact the receiver’s administrator.
When Messages Are Displayed on Your Computer Screen When Messages Are Displayed on Your Computer Screen Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. If a message not described here appears, act according to the message. Message Causes Solutions "Call Service Please call your service representative.
9. Troubleshooting Message "Clear Misfeed(s) in ADF." Causes A paper misfeed has occurred inside the ADF. Solutions • Remove jammed originals, and then insert them again. For details about how to remove jammed paper, see "Removing Jammed Paper", Troubleshooting . • When a misfeed occurs, replace the jammed originals. • Check whether the originals are suitable to be scanned by the machine. "Communication error has occurred on the network." A communication error has occurred on the network.
When Messages Are Displayed on Your Computer Screen Message Causes "Insufficient memory. Reduce Scanner memory is the scanning area." insufficient. Solutions • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may also be due to the following causes: • Scanning cannot be performed if large values are set for brightness when using halftone or high resolution.
9. Troubleshooting Message "Scanner is in use for other function. Please wait." Causes A function of the machine other than the Scanner function is being used such as the Copier function. Solutions • Wait for a while, and then reconnect. • Cancel the job that is being processed. For example, press [Exit], and then press the [OK] key. Next, press the [Copier] icon on the Home screen, and then press the [Clear/Stop] key. When the message appears on the screen, follow the instructions to cancel the job.
When Messages Are Displayed on Your Computer Screen Message Causes Solutions "Scanner is not ready. Check the scanner and the options." The ADF cover is open. Check whether the ADF cover is closed. "The name is already in use. Check the registered names." You tried to register a name that is already in use. Use another name.
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10. Appendix This chapter describes the trademarks. Trademarks PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.
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INDEX Address book..................11, 52, 53, 66, 67, 68, 71 ADF..............................................................7, 20, 31 ADF cover..............................................................20 Alert Indicators.......................................................27 Auto Document Feeder..............................7, 20, 31 Auto Reduce/Enlarge....................................13, 36 Enter key.................................................................27 Envelope.................
M Q Main power indicator...........................................26 Main power switch.........................................20, 29 Media slot..............................................................20 Memory...............................................................105 Memory Transmission..............................49, 50, 51 Message...................101, 104, 105, 107, 110, 115 Model-specific information.....................................6 Quick Dial keys...............................
Turning off the power............................................29 Turning on the power............................................29 Two-sided Combine..............................................43 Two-sided paper...................................................87 U USB 2.0 [Type B] port...........................................22 Used toner..............................................................98 User Tools key.......................................................26 Using scan to folder......
MEMO 126
MEMO 127
MEMO 128 EN GB EN US M173-7600A
© 2014
EN GB EN US M173-7600A
