Operating instructions
32DDO03.A 
3 - 2
C.  TROUBLESHOOTING GUIDE 
The troubleshooting guide is designed to provide a logical starting point to locate general 
problems that could occur with the power door operators. However, not all possible problems 
or combinations of problems are listed. For troubleshooting the door operators, refer to Table 
3-2. The guide does not incorporate routine safety precautions or preliminary procedures and 
assumes that the vehicle battery is fully charged and the battery terminals/connectors are 
clean and tight. 
 WARNING! 
THE TROUBLESHOOTING GUIDE DOES NOT INCORPORATE ROUTINE SAFETY PRECAU-
TIONS OR PRELIMINARY PROCEDURES. ONLY A TRAINED, AUTHORIZED RICON SERVICE 
TECHNICIAN MUST PERFORM TROUBLESHOOTING. AFTER THE WARRANTY PERIOD, IT 
IS RECOMMENDED THAT TROUBLESHOOTING BE PERFORMED BY AN AUTHORIZED RI-
CON SERVICE TECHNICIAN. 
TABLE 3-2: TROUBLESHOOTING GUIDE  
SYMPTOM  POSSIBLE CAUSE  REMEDY 
Battery terminals dirty.  Clean/tighten. 
Ground connection.  Clean/repair. 
Power door operator circuit breaker 
“tripped”. 
Lift main circuit breaker “tripped”. 
Reset circuit 
breaker. 
Wiring short circuit.  Repair. 
Circuit breaker defective.  Replace. 
NO  
OPERATION 
No power to 
door opera-
tors 
Loose connection.  Repair. 
Toggle switch defective.  Replace. 
Wiring connection.  Clean/repair. 
Limit switch at right door defective.  Replace. 
Right motor defective.  Replace. 
No motion 
Ground connection.  Repair. 
Limit switch at right door defective.  Adjust/replace. 
OPEN MOTION
Only right 
door opens 
Loose connection.  Repair. 
Toggle switch defective.  Replace. 
Wiring connection.  Repair. 
Limit switch at left door defective.  Replace. 
Left motor defective.  Replace.  
No motion 
Ground connection.  Clean/repair. 
Limit switch at left door defective.  Adjust/replace. 
CLOSE  
MOTION 
Only left door 
closes 
Wiring connection.  Repair. 
