Warranty

Recon Limited Warranty
Reconditioned tools automatically receive a 1 year limited warranty from the date of purchase. Valid
receipt from an authorized retailer is required. Warranty is not transferable. Reconditioned tools will
have the word ‘RECON’ or some variation stamped into the tools housing. Reconditioned tools are not
eligible for the Lifetime Service Agreement.
3-Year Limited Warranty
RIDGID® Brand Hand Held Power Tools, Stationary Power Tools, and Pneumatic Tools are automatically
covered under a 3-year Limited Warranty. This 3-Year Limited Warranty begins from the date of
purchase shown by a valid receipt. If a valid receipt is not available, the 3 year limited warranty period
begins from the date of manufacture shown by the serial code.
Lifetime Service Agreement
The original purchaser of an eligible product may elect to register for a free Lifetime Service Agreement.
To accept this Lifetime Service Agreement, you must register your product and submit proof of purchase
for processing approval as described below. The Lifetime Service Agreement provides the original owner
of qualifying RIDGID® Brand tools a lifetime of free replacement batteries, free service and free
replacement parts subject to the limitations set forth below.
The Lifetime Service Agreement is available free of charge, on all eligible RIDGID® Brand hand held
power tools, stationary power tools and pneumatic tools, subject to the terms and conditions stated
below. Customers have 90 days from date of purchase to register tools for the Lifetime Service
Agreement. Once all conditions of the registration process are fulfilled, the tool’s service coverage lasts
the lifetime of the original purchaser. The Lifetime Service Agreement status on a tool is not
transferable. Note: The RIDGID Lifetime Service Agreement is only available for eligible RIDGID tools
purchased at THE HOME DEPOT.
Conditions of the RIDGID® Brand Lifetime Service Agreement
To accept the RIDGID® Brand Lifetime Service Agreement, you must register your qualifying RIDGID®
Brand Hand Held Power Tool, Stationary Power Tool or Pneumatic Tool within 90 days after purchase.
Register by logging on to www.ridgid.com, click on “Product Registration,” and choose the appropriate
product category. Log into your personal account, if you do not have one, create an account. Then click
‘Register New Product’. Include all qualifying RIDGID brand product information: complete model and
serial numbers for each serialized piece of equipment, including batteries and chargers. If you don’t
have access to the internet, enclose a letter with the following information: First name, last name, e-
mail, date of birth, phone number, address, city, state, zip code, model number from package, and the
model/serial number of all qualifying serialized tool(s), battery(s), and charger(s) if applicable. Then mail
the online confirmation print out or the hand written letter with your original receipt (making a photo-
copy of your receipt to keep for your records is recommended) and the original UPC from the qualifying
products package to: RIDGID® Hand Held and Stationary Power Tool Technical Service, PO Box 1427,
Anderson, SC 29622 for processing and approval. All registrations must be made under the name of an
individual person. Within approximately 6-8 weeks after completion of the registration process and
approval, you will receive confirmation via email or US mail that will include your Customer ID number
and verification that the tool has been upgraded to Lifetime Service Agreement status. Keep track of this
number as you will need it in order to obtain service for your product under the Lifetime Service
Agreement. Note: Handwritten registrations may take longer.
What is Covered? (applies to the 3-Year Limited Warranty, the Lifetime Service Agreement, and the
Recon Limited Warranty)