Warranty
The 3 Year Limited Warranty, The Recon Limited Warranty and the Lifetime Service Agreement are only
applicable to the original purchaser and may not be transferred. These programs only cover wear and
tear or failure of the tool arising under normal usage and proper maintenance. They do not cover any
malfunction, failure or defect resulting from misuse, abuse, neglect, alteration, modification or repair by
anyone other than an authorized service center for
RIDGID® brand hand held, pneumatic and stationary power tools. Any damage or malfunction inflicted
upon the tool by the user or other external sources, or any failure to comply with the warnings and
instructions in the operator’s manual is not covered. Consumable accessories provided with the tool
such as, but not limited to, saw blades, planer
blades and knives, insert bits, drill bits, grinding wheels and discs, cut off wheels, sand paper, safety
glasses and fasteners are not covered.
How to Obtain Service
The Lifetime Service Agreement (if accepted), commences after the expiration of the standard RIDGID®
3 year Limited Warranty. To obtain service for this RIDGID tool on either the 3-year limited warranty, the
Lifetime Service Agreement, or the recon limited warranty, you must bring the equipment, to an
authorized RIDGID service center. You may obtain the location of the authorized service center nearest
you by logging on to the RIDGID website at www.ridgid.com. When requesting service under the
Lifetime Service Agreement, you must present your Lifetime Service Agreement Identification Number
and proper personal identification (a valid driver’s license, passport, or military I.D. or a valid Social
Security card with photo ID).
Replacement
If a serialized piece of equipment with LSA status is ever replaced, the customer has 90 days to call 1-
866-539-1710 and re-register that piece of equipment. Proof of replacement required. If a serialized
piece of equipment without LSA status is ever replaced, the 3-year limited warranty period on the
replacement piece of equipment starts from the original date of purchase, not the date of replacement.
If a serialized piece of equipment is ever replaced under the Recon Limited Warranty, the 1-year limited
warranty period on the replacement piece of equipment starts from the original date of purchase, not
the date of replacement.
Service Communications
All Lifetime Service Agreement communications should be directed to One World Technologies, Inc.,
attn: RIDGID® Hand Held and Stationary Power Tool Technical Service or call (toll-free) 1-866-539-1710.
Additional Limitations
This Lifetime Service Agreement is not a warranty; it does not alter or limit the 3-Year Limited Service
Warranty provided with your product, and it is not intended to create any implied warranties or rights of
any kind including any warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Any
such implied warranties are expressly disclaimed. To the extent they cannot be disclaimed they are
hereby limited to three years from the date of purchase. One World Technologies, Inc. and RIDGID, Inc.
are not responsible for direct, indirect, incidental or consequential damages. Some states restrict
limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitations may not apply to you. This
Agreement gives you specific legal rights, and you may also have other rights which vary from state to
state.