Warranty

The 3 Year Limited Warranty, The Recon Limited Warranty and the Lifetime Service Agreement covers all worn parts
in properly maintained tools. This includes normal wear items such as brushes, chucks, motors, switches, gears and
even cordless batteries in your qualifying RIDGID® Brand hand held and stationary power tools. These programs
also cover replacement rings, driver blades and bumpers on RIDGID® Brand pneumatic tools. This service coverage
does not apply to other ineligible RIDGID® Brand products.
What is not Covered (applies to the 3-Year Limited Warranty, the Lifetime Service Agreement, and the Recon
Limited Warranty).
The 3 Year Limited Warranty, The Recon Limited Warranty and the Lifetime Service Agreement are only applicable to
the original purchaser and may not be transferred. These programs only cover wear and tear or failure of the tool
arising under normal usage and proper maintenance. They do not cover any malfunction, failure or defect resulting
from misuse, abuse, neglect, alteration, modification or repair by anyone other than an authorized service center for
RIDGID® brand hand held, pneumatic and stationary power tools. Any damage or malfunction inflicted upon the tool
by the user or other external sources, or any failure to comply with the warnings and instructions in the operator’s
manual is not covered. Consumable accessories provided with the tool such as, but not limited to, saw blades, planer
blades and knives, insert bits, drill bits, grinding wheels and discs, cut off wheels, sand paper, safety glasses and
fasteners are not covered.
How to Obtain Service
The Lifetime Service Agreement (if accepted), commences after the expiration of the standard RIDGID® 3 year
Limited Warranty. To obtain service for this RIDGID tool on either the 3-year limited warranty, the Lifetime Service
Agreement, or the recon limited warranty, you must bring the equipment, to an authorized RIDGID service center.
You may obtain the location of the authorized service center nearest you by logging on to the RIDGID website at
www.ridgid.com. When requesting service under the Lifetime Service Agreement, you must present your Lifetime
Service Agreement Identification Number and proper personal identification (a valid driver’s license, passport, or
military I.D. or a valid Social Security card with photo ID).
Replacement
If a serialized piece of equipment with LSA status is ever replaced, the customer has 90 days to call 1-866-539-1710
and re-register that piece of equipment. Proof of replacement required. If a serialized piece of equipment without LSA
status is ever replaced, the 3-year limited warranty period on the replacement piece of equipment starts from the
original date of purchase, not the date of replacement.
If a serialized piece of equipment is ever replaced under the Recon Limited Warranty, the 1-year limited warranty
period on the replacement piece of equipment starts from the original date of purchase, not the date of replacement.
Service Communications
All Lifetime Service Agreement communications should be directed to One World Technologies, Inc., attn: RIDGID®
Hand Held and Stationary Power Tool Technical Service or call (toll-free) 1-866-539-1710.
Additional Limitations