Specifications

New York State Office of General Services
Solicitation Number 1767 Integrated Facility Management
Page 27 of 54
5.3.2 Professional Property Management
The services of the Company is to be of a scope and quality generally performed by professional property
managers and performed in a reasonable, diligent and careful manner so as to manage and supervise
the operation, maintenance and servicing of the properties in a manner that is comparable to those found
in other multi-tenanted office properties owned and/or managed by New York State.
5.3.3 Generally Accepted Standards
Services shall be provided in accordance with any applicable specifications provided by OGS and
generally accepted standards of professionalism, skill, workmanship, and applicable trade practices and
shall conform to all applicable codes, laws and regulations.
All work performed and all services contracted shall, unless otherwise agreed to by OGS meet or exceed
all applicable levels of service and operations currently maintained and specified in OGS operated
buildings.
5.3.4 Amendments
Upon the request of OGS, the Company will, in good faith and without delay, make reasonable efforts to
ensure any amendments to any contract resulting from this RFP are agreed to in a timely and equitable
manner.
5.3.5 Recordkeeping
Establish and maintain orderly books, records and files; containing reports, insurance policies,
correspondence, receipted bills, contracts, vouchers and all other documents and papers pertaining to the
Facility and the operation and maintenance thereof, and made available to OGS upon request.
5.3.6 New York State Toxic Substance Act
In accordance with the New York State Toxic Substance Act (Right-to-Know Law) and the United States
Occupational Safety and Health Administration's Hazard Communication Standard, the State has
established and implemented a Right-to-Know/Hazard Communication Program. The Contractor shall
provide information and training to advise its employees and sub-contractors, of potentially hazardous
substances known to be in the work place. Part of this information is a collection of Material Safety Data
Sheets (MSDS) for all chemicals used within the building(s) which shall be maintained on site by the
Contractor, and made available to all of its employees, contract vendors, and Agency Tenant
Representatives.
Before any chemical product is used on or in the building(s), a copy of the product label and Material
Safety Data Sheet must be provided to, and approved by OGS.
5.3.7 Executive Order No. 4 (Green Cleaning)
Contractor shall be familiar with, implement, and maintain the cleaning of the building in conformance with
Executive Order No. 4, to the same extent as if the Contractor were an entity legally bound by the terms
of such Executive Order, whereby cleaning products procured and used must have properties that
minimize potential impacts to human health and the environment. Specific information and guidelines to
aid in compliance are currently available at: http://www.ogs.state.ny.us/EO/4/Default.asp . Consultation
and guidance will be available through the Office of General Services (OGS) upon request.
5.3.8 Health, Safety and Environmental Rules
Contractor shall be familiar with Safety, Health and Environmental rules and regulations including, but not
limited to: conducting routine inspections of the building, maintaining equipment guarding in accordance
to OSHA standards to ensure the safe and continuous operation of the building, and performing a
minimum of two (2) Fire Evacuation drills per year.