Specifications

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work is expected to be performed during normal business operating hours, the OGS recognizes
that it may be more prudent or due to extenuating circumstances, to perform some elements of
the Schedule A work after normal business operating hours. These elements of work shall be
pre-approved by the Facility Manager and shall be considered Schedule A - Nighttime Cleaning
services.
Schedule A - Nighttime Cleaning:
Refer to Schedule A – Daytime Cleaning above. In the event areas are required to be cleaned
during a night shift, Contractor must designate a supervisor that will be available at all times
during this period. Also, Contractor shall ensure all doors utilized during the course of the work
have been secured before vacating the building each work night. Contractor shall ensure that
lights are switched off in each area of the building as the work is completed.
On-Call Services:
The Contractor must designate at least one custodial staff person who will respond when requested
to the Facility Manager during normal facility operating hours to provide a variety of custodial
services. The individual(s) must be Resident on site, must carry a pager and or cell phone or Nextel
phone provided at the contractor's expense and must report to the Facility Manager for emergency
situations or calls within fifteen (15) minutes of being called. These individuals will take direction from
the Facility Manager as needed. The duties shall include, but not be limited to:
1) Cleaning up spills, accidents, etc.,
2) Replacing tissue and paper products as needed,
3) Spot cleaning; glass, floors, and entrance ways,
4) Possibly shoveling snow and other tasks as daily operations require,
5) Deliver and retrieve gondolas for rubbish / recycle as needed,
6) Empty trash,
7) Ensure all nighttime cleaning was performed correctly and correct deficiencies.
Snow Control Requirements:
Contractor shall provide snow and ice removal services at building entrances keeping the
walkways clear from the building entrance to the sidewalk. Specific areas shall be as directed by
the Facility Manager. These services shall be provided as needed during normal business
operating hours and all such areas shall be cleared prior to the opening of the next business day.
Contractor shall provide all labor, tools (shovels, etc.) and equipment (snow blower, etc.) as
needed. Snow/Ice melting materials such as; salt, calcium/potassium chloride, etc. shall be
furnished by the Facility and applied by the Contractor. Snow/ice removal services shall not in
any way interfere with the normal day-to-day custodial requirements. Contractor shall provide
additional staff for snow/ice removal as needed. Contractor shall be compensated for these
services described herein under Contractor’s base bid services and included in Contractor’s
monthly payment.
Emergency Cleaning Services:
Contractor shall be available to provide emergency cleaning services to include but not be limited
to; fire, flood, smoke, and any other type of unforeseen emergency as determined by the Facility
Manager. Contractor’s employees shall have all required training and/or certifications to properly
address emergency services. Contractor’s approach to address Emergency cleaning services
shall be defined in the Contractor’s “plan of operation” submitted with Contractor’s response to
this solicitation. Contractor shall be compensated for emergency cleaning services as “additional
services”. During an emergency, Contractor will be required to be onsite within one (1) hour after
receiving the request from the Facility Manager with adequate staff to begin mitigating the
emergency. This requirement is in effect 24/7/365 days per year.