Warranty

RIDGID
®
1 YEAR LIMITED WARRANTY
FOR HEATED GEAR AND ASSOCIATED MERCHANDISE
This warranty is limited to RIDGID
® Heated Gear and associated merchandise. This
product is
manufactured by One World Technologies, Inc. The trademark is licensed from RIDGID, Inc.
90-DAY SATISFACTION GUARANTEE POLICY
During the first 90 days after the date of purchase, if you are dissatisfied with the performance of this
RIDGID product for any reason and you bought the product from an authorized retailer, you may return
the item to the authorized retailer from which it was purchased for a full refund or exchange.
Authorized retailers can be found by calling RIDGID at 1-866-539-1710. To receive a full refund or
exchange, you must present proof of purchase from an authorized retailer and return all original items
and equipment packaged with the original product. In the event of an exchange by the retailer under
the 90-day satisfaction guarantee policy, the one year limited warranty time frame does not re-start
from the date of replacement. The replacement product is only covered by the limited warranty for the
remaining time frame from the original date of purchase. Should a replacement product require further
service or replacement, proof of original purchase from an authorized retailer and proof of replacement
from an authorized retailer must be presented for validation.
WHAT IS COVERED UNDER THE 1 YEAR LIMITED WARRANTY
RIDGID offers a 1-year limited warranty to the original purchaser of heated gear products and associated
merchandise for one year from the date of purchase against defects in material, manufacturing, and
workmanship. This limited warranty is non-transferable. Warranties for other RIDGID products may
vary.
WHAT IS NOT COVERED
This 1 year limited warranty applies only to the original purchaser from an authorized retailer and may
not be transferred to another party. This warranty only covers defects in material, manufacturing, and
workmanship. It does not cover any malfunction, failure, or defect resulting from misuse, abuse,
neglect, alteration, modification, excessive exposure to the elements, normal wear and tear, or repair by
other than an authorized party of One World Technologies (OWT), Inc. In the event that an original
heated gear product or associate merchandise is replaced by the manufacturer under the 1-year limited
warranty, the one year limited warranty time frame does not re-start from the date of replacement.
The replacement product is only covered by the limited warranty for the remaining time frame from the
original date of purchase. Should a replacement product require further service or replacement, proof
of original purchase from an authorized retailer and proof of replacement from the manufacturer must
be presented for validation. Consumable accessories provided with this item are not covered.
RIDGID, INC., AND ONE WORLD TECHNOLOGIES, INC., MAKE NO WARRANTIES, REPRESENTATIONS OR
PROMISES AS TO THE QUALITY OR PERFORMANCE OF ITS TEXTILE AND ASSOCIATED MERCHANDISE
OTHER THAN THOSE SPECIFICALLY STATED IN THIS WARRANTY.
HOW TO OBTAIN SERVICE
Subject to the aforementioned exceptions, RIDGID will repair or replace (at RIDGID’s discretion) any
heated gear product which, after examination, is determined by RIDGID to be defective in material,
manufacturing, or workmanship for one year from the original date of purchase. Return the heated gear
product in need of service to the address below, freight prepaid. Insurance is required.
RIDGID Heated Gear Service Department
1428 Pearman Dairy Road
Anderson SC 29622

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