User guide

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Software TEC
PRE-SALES CONSULTANCY
TEC is the RIELLO UPS pre-sales advisory service.
Our TEC (Technical Energy Consultant) experts have been working in
the power sector for years, and come from backgrounds with technical
experience in industry and power plants.
CONSULTANCY ON STANDARDS
TEC personnel can provide advice on the relevant standards affecting:
• RIELLO UPS product ranges
• Batteries
• Installation
• Applications - such as emergency lighting, security and electro-medical.
WORK TOOLS
TEC training and information is provided in the form of:
• UPS sizing
• Official technical guides
• Installation and specification manuals
• TEC newsletters
• Technical specifications.
TECHNICAL CONSULTANCY
TEC personnel can provide advise and guidance on the selection, sizing and
installation of RIELLO UPS products.
SUPPORT IN DESIGN
TEC personnel can provide assistance in the design of a UPS system to completely
satisfy customer specifications, including bespoke designs.
HELP DESK
TEC is available 24-7 around the world and may be reached by phone, fax or
e-mail to answer your requests immediately.