INTRODUCTION Congratulations on purchasing a UPS Sentinel Dual product and welcome to Riello UPS! To use the support service offered by Riello UPS, visit the site www.riello-ups.com Our Company is a specialist in the design, development and manufacturing of uninterruptible power supplies (UPS). The UPS described in this manual is a high quality product which has been carefully designed and built in order to guarantee the highest levels of performance.
CONTENTS PRESENTATION 5 UPS VIEWS 6 FRONT VIEW 6 REAR VIEW 7 DISPLAY PANEL VIEW 8 BATTERY BOX (ACCESSORY NOT SUPPLIED WITH THE UPS) 9 REAR VIEW 9 INSTALLATION 10 INITIAL CONTENT CHECK 10 INSTALLATION ENVIRONMENT 11 BATTERY BOX INSTALLATION 11 SETTING THE NOMINAL BATTERY CAPACITY 11 TOWER VERSION 12 TOWER VERSION WITH BATTERY BOX 13 RACK VERSION 14 USE 15 CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 15 SWITCHING ON FROM THE MAINS 15 SWITCHING ON FROM THE BATTERY 15 SW
COMMUNICATION SLOT 23 BATTERY PACK REPLACEMENT 24 TROUBLESHOOTING 26 ALARM CODES 28 FAULT 28 LOCK 29 TECHNICAL DATA 30 4
PRESENTATION SENTINEL DUAL uses ON-LINE double conversion technology, resulting in the highest levels of reliability and maximum protection for critical loads such as servers, IT applications and Voice/Data. This family was designed with versatility in mind, allowing for installation in both tower and rack positions.
UPS VIEWS FRONT VIEW Extractable/rotatable display plate Removable front panel Release slits Battery pack connector ON/OFF Switch Battery pack retention panel 6
REAR VIEW Model 1000VA / 1500VA Model 2200VA / 3000VA Communication port RS232 Battery expansion connector (optional) USB communication port IEC 10A output socket IEC 16A output socket IEC 16A input plug Communication Card Slots IEC 10A input plug Cooling fans Circuit breaker Remote control terminal board 7
DISPLAY PANEL VIEW “SEL” button (Select) Load level indicator “ON” button Configuration area “STAND-BY” button Maintenance request Regular operation Timer Mains operation Measurement display area Battery operation Stand-by / alarm Load powered by bypass EnergyShare Battery charge indicator 8
BATTERY BOX (ACCESSORY NOT SUPPLIED WITH THE UPS) The BATTERY BOX is an optional accessory for this range of UPS (same dimensions and aesthetic appearance). The BATTERY BOX contains batteries which allow the operating time of the uninterruptible power supplies to be increased during extended blackouts. The number of batteries contained can vary according to the type of UPS for which the BATTERY BOX is intended.
INSTALLATION INITIAL CONTENT CHECK After opening the packaging, it is first necessary to check the contents.
INSTALLATION ENVIRONMENT The UPS and the Battery Box must be installed in ventilated, clean environments which are sheltered from bad weather. The relative humidity in the environment must not exceed the maximum values shown in the Technical Data table. The ambient temperature, whilst the UPS is in operation, must remain between 0 and 40°C, and the UPS must not be positioned in places which are exposed to direct sunlight or to hot air.
TOWER VERSION This chapter describes the steps for preparing the UPS and battery box for tower version use. ATTENTION: For your safety and that of the product, you must carefully follow the instructions given here below. BEFORE YOU CARRY OUT THE FOLLOWING SEQUENCE OF OPERATIONS, MAKE SURE THAT THE UPS IS COMPLETELY SWITCHED OFF AND NOT CONNECTED TO THE MAINS POWER SUPPLY OR TO ANY LOAD Once removed from the packaging, the UPS is already preset for installation in the tower configuration.
TOWER VERSION WITH BATTERY BOX BEFORE CARRING OUT THE FOLLOWING SEQUENCE OF OPERATIONS, ENSURE THAT: • THE UPS IS COMPLETELY SWITCHED OFF AND NOT CONNECTED TO THE MAINS POWER SUPPLY OR TO ANY LOAD. • THE BATTERY BOX IS DISCONNECTED FROM THE UPS, FROM ANY OTHER BATTERY BOXES AND WITH THE BATTERY ISOLATOR OPEN For the battery box version each foot is composed of three parts: two supports and an extension. Assemble two feet as indicated in the figure below.
RACK VERSION The sequence of operations to be followed in order to transform the UPS or battery box into rack version are described below. BEFORE CARRING OUT THE FOLLOWING SEQUENCE OF OPERATIONS, ENSURE THAT: • THE UPS IS COMPLETELY SWITCHED OFF AND NOT CONNECTED TO THE MAINS POWER SUPPLY OR TO ANY LOAD.
USE CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 1) Check that there is a protection device against overcurrents and short circuits in the system upstream from the UPS. The recommended protection value is 10A (for the 700VA, 1000VA and 1500VA versions) and 16A (for the 2200VA, 3000VA and ER versions) with a B or C trip curve. 2) Power the UPS using the input cable provided. 3) Press the ON/OFF switch located on the front panel.
DISPLAY PANEL MESSAGES This chapter describes, in detail, the various information that can be displayed on the LCD. UPS STATUS MESSAGES ICON STATUS Fixed Flashing DESCRIPTION Indicates a fault The UPS is in stand-by mode Fixed Indicates regular operation Fixed The UPS is operating from the mains Flashing The UPS is operating from the mains, but the output voltage is not synchronised with the mains voltage Fixed The UPS is operating from the battery.
MEASUREMENT DISPLAY AREA The front panel can be used to display important UPS operating information. When the UPS is switched-on, the display shows the main voltage value. To display a different measurement, press the “SEL” button repeatedly until the desired measurement appears. In the event of a fault/alarm (FAULT) or a lock (LOCK), the display will automatically show the type and code of the corresponding alarm.
CONFIGURING THE OPERATING MODE The area of the display shown in the figure displays the active operating mode and allows the user to choose other modes directly from the display panel. HOW TO PROCEED: • To access the configuration area, hold down the “SEL” button for at least 3 seconds. • The icon corresponding to the mode currently set lights up. • To change the mode, press the “ON” button. • To confirm the mode chosen, hold down the “SEL” button for at least 3 seconds.
PROGRAMMABLE AUXILIARY SOCKET (EnergyShare) The EnergyShare sockets are outlets that allow for the automatic disconnection of the load applied to them in certain operating conditions. The events that determine automatic disconnection of the EnergyShare sockets can be selected by the user through the UPStools configuration software.
SOFTWARE MONITORING AND CONTROL SOFTWARE 3 The PowerShield software guarantees effective, intuitive UPS management, displaying all the most important information such as input voltage, applied load and battery capacity. It is also able to perform shutdown operations and send e-mails, text messages and network messages automatically when certain events (selected by the user) occur.
UPS CONFIGURATION The table below illustrates all the possible configurations available to the user in order to best adapt the UPS for individual requirements. It is possible to perform these operations using the UPStools software.
FUNCTION DESCRIPTION DEFAULT POSSIBLE CONFIGURATIONS Always connected • Always connected • Disconnection after no. seconds of battery operation • Disconnection after no. seconds of the battery discharge pre-alarm signal • ...
COMMUNICATION PORTS On the back of the UPS (see UPS Views), the following communication ports are present: • RS232 connector • USB connector • Expansion slot for additional communication cards RS232 CONNECTOR RS232 CONNECTOR PIN # 1 SIGNAL Programmable output *: [default: UPS in lock] 2 TXD 3 RXD 5 GND 6 Power supply DC (Imax = 20mA) 8 9 Programmable output *: [default: low battery pre-alarm] Programmable output *: [default: battery operation] NOTES (*) Opto-isolated contact max.
BATTERY PACK REPLACEMENT The UPS is also equipped with a dedicated battery pack that allows for easy replacement of batteries (hot swap) in complete safety, thanks to the protected connection system. • WHEN THE BATTERY PACK IS DISCONNECTED, THE LOADS CONNECTED TO THE UPS ARE NOT PROTECTED IN THE EVENT OF A MAINS FAILURE • THE BATTERY PACK IS VERY HEAVY. USE EXTREME CAUTION WHEN REPLACING IT. 1.
3. Remove the battery pack's retention panel carrying out the operations shown in the figure below. 4. Slip off the battery pack pulling it towards the outside, as shown in the figure below. Be careful when extracting and lifting up the battery pack as it is heavy.. ATTENTION: the new battery pack must contain the same number and type of batteries (see the label located on the battery pack near the connector). 5. Insert the new battery pack into the compartment, sliding it into the UPS.
TROUBLESHOOTING Irregular UPS operation is not always an indication of a fault, and can be due to minor or easy-to-resolve issues It is therefore advisable to consult the table below as it contains information which is useful for solving the most common UPS problems. PROBLEM POSSIBLE CAUSE SOLUTION ON/OFF SWITCH NOT PRESSED Press the ON/OFF switch on the front panel. MAIN CONNECTION CABLE Check that the power cable is connected correctly.
PROBLEM POSSIBLE CAUSE SOLUTION THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES: A54, F50, F51, F52, F55, L50, L51, L52 THE LOAD APPLIED TO THE UPS IS TOO HIGH Reduce the load to within the threshold of 100% (or user threshold in the case of code A54). If the display shows a lock, remove the load and switch the UPS off and back on again.
ALARM CODES Using a sophisticated self-diagnosis system, the UPS is able to check its own status for any anomalies and/or faults which may occur during normal operation and display them on the display panel. If there is a problem, the UPS signals the event by showing the code and the type of active alarm on the display (FAULT and/or LOCK).
¾ Active commands: Indicates the presence of an active remote command.
TECHNICAL DATA UPS MODELS SDH 1000 SDH 2200 / SDH 2200 ER SDH 1500 SDH 3000 / SDH 3000 ER INPUT Nominal voltage [Vac] 220 - 230 - 240 Maximum operating voltage [Vac] 300 Nominal frequency [Hz] 50 - 60 Rated current (1) [A] BATTERY Recharge time (standard versions) No. of internal batteries [h] 5 7 3 Not expandable 36Vdc Recharge current (only for ER versions) 14 / 15 < 4h for 80% of the load 3 Nominal voltage of battery box 10.5 / 11.
BATTERY BOX MODELS JSDH036-NPA- JSDH036-NPM- JSDH072-NPA- JSDH072-NPM- Battery rated voltage [Vdc] 36Vdc 72Vdc Dimensions W x D x H [mm] 87 x 425 x 450 87 x 625 x 450 Weight [Kg] 13.5 20.5 The "-" symbol replaces an alphanumeric code for internal use If the UPS is connected to a battery box, the maximum active power is derated from PF 0.9 to PF 0.8.
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