User's Guide
Openpath Admin Portal User Guide
NEW FEATURES | APRIL 2019
● Export data to CSV files from most tables in the Control Center (for example, see USER
MANAGEMENT). Tables are now re-sizable by clicking and dragging the sides of columns.
● Activity Logs now have a Denied Reason column that provides details on why access
attempts are denied. See ACTIVITY LOGS.
● You can link an Entry without hardware to an ACU. This is useful when paired with Outbound
Webhooks, Subscriptions, and Hook Actions to trigger custom integrations.
GETTING STARTED
The Openpath Control Center is an online portal where Administrators can configure the Openpath
Access Control system through an Internet browser. This user guide will explain how to get started
in the Control Center, manage users and hardware, and provide access to your Entries.
TERMINOLOGY
● Smart Hub ACU: A cloud-based control panel that manages access to a secured area.
● Cloud Key Credential: A credential that lets users generate links to provide temporary access
through the Openpath Mobile App or through the Control Center.
● Control Center: An online portal that lets administrators manage users, set up Entries and
permissions, and troubleshoot hardware.
● Credential: A key presented to a reader to gain access to an Entry. Examples include cards, key
fobs, and mobile credentials.
● Entry: A door, gate, turnstile, or elevator floor secured with a reader.
● Entry State: Determines whether an Entry is locked or unlocked and defines what kinds of
credentials and trigger methods are valid.
● Mobile Credential: An access method tied to a user’s smartphone through the use of the
Openpath Mobile App.
● Openpath Mobile App: Used for providing mobile credentials and remote unlock for users. The
app is available for iOS and Android devices.
● Remote Unlock: A feature that lets users unlock an Entry via the Openpath Mobile App without
needing to be in range of the Reader.
● Request to Exit: A sensor that detects when someone is exiting an Entry which lets the Smart
Hub ACU know to unlock the door.
● Schedule: A set of defined dates and times that can be used to restrict access to Entries or
users.
● Site: A physical location (usually a building) that contains Zones and Entries.
Version 1.9
©
Openpath 2019
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