Owner Manual

16
[e-mail]
1 [phone] 833-969-2075
We adopt a 30 days return policy which means that all products purchased on
this website may be returned to us within the timeframe. You need to contact
us within 30 days after the product(s) came into your possession and the
product(s) must be returned to us without any undue delays.
RETURN POLICY
：
Contact us through the contact form on our website and attach the invoice
to the message as a proof of purchase. And please also write the reason for
return.
Returned products must be returned in the same condition as they were
sent and they must be sent in its original packaging.
We will then get back to you as soon as possible with information on where
to send the product(s).
If the product is not faulty, (i.e. if you changed your mind or if you are
unhappy with the product for some other reason), the cost of shipping will
fall on you. And it is your responsibility that the package arrives safely to
us so we recommend that you use a courier service where it is possible to
track the shipment.
As soon as we have received the product(s) and made an inspection we
will inform you of our decision.
If the product is faulty when you receive it please contact us and we will
help you out (see more information under Manufacturer Warranty).
We reserve the right to give a partial refund in cases when the product(s)
is not in an unused condition, is damaged or have missing parts not due to
our error.
HOW RETURNS WORK
：
If a refund is approved we will automatically credit the purchase to your
credit card or original method of payment.
If the product(s) is damaged, not in its original condition or missing parts we
will inform you if you are eligible for a partial refund. This is decided from
case to case depending on the severity of the damages or what parts are
missing.