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Say hello to Ring Alarm . .................. .. ............. ..................... ...................... ii=r~1mmi nm~m1 rnmmi ...... ·····•·..... .................... .................. .................. .............. .. ··::::::··::::: .. :::. ...... . i_, ® ® ® ® @ (i) 1 2 3 4 5 6 7 8 9 X 0 -./ Base Station Keypad The central hub of your Ring Alarm system. It connects all of your Alarm devices to the Ring app, so you can stay in control of your home from anywhere.
Range Extender Motion Detector Contact Sensor Extends the Z-Wave wireless network to reach distant Alarm devices. Alerts you to movement inside your home. Mounts using the double sided tape on the back. Alerts you when a door or window is opened. Mounts using the double sided tape on the back.
This house diagram shows one way Ring Alarm can be set up. You'll customize your setup to the layout of your home.
First, get the Ring -Always Home app from the app store on your mobile device. If you already use Ring, be sure to update your app to the newest version. Open the app. If you're new to Ring, tap Create Account and provide your details to get started. Setting up Ring Alarm is simple, and the app will walk you through each step of the process. Your Ring Alarm requires an internet connection, so you'll need your Wi-Fi network and password or an Ethernet cable.
Before you begin, make sure Bluetooth is enabled on your mobile device. Now you're ready to set up your Alarm Base Station in the Ring app. Here's how: 1. 2. 3_ 4. s. Tap Set Up a Device. If this is your first ever Ring Alarm, tap Alarm. If you have Alarm at another location, tap Security Devices. Select a location, or add a new one. Tap Base Station. Follow the in-app instructions to complete setup.
Once your Base Station is set up, you can tell its status by the color and pattern shown on its light ring. See a pattern not shown here? Visit ring.com/alarm-faq for more information. LED patterns during pairing: Spinning Blue Ready to pair Pairing successful Pairing failed LED patterns while connecting to internet: \ Connecting to Wi-Fi Solid White Flashing White Connected to Wi-Fi or Ethernet Wi-Fi network connection failed I
What is professional monitoring? What is self monitoring? Professional monitoring is a service that can alert the authorities and call you when Ring Alarm detects a security threat. If you skip professional monitoring, your Ring Alarm will be self monitored. In an emergency, your Alarm will sound but it won't signal the monitoring center, and emergency responders won't be dispatched unless you call them yourself.
Emergency Contacts Verbal Password (Professional monitoring only) (Professional monitoring only) When your Alarm Base Station sends an alarm signal to the monitoring center) they call your list of emergency contacts. These should be people you trust to answer the call and take care of your home if you can't be reached. If your Ring Alarm is triggered and the monitoring center calls) you and your emergency contacts will be asked to verify your identity. To do this quickly) we use a verbal password.
Setting up your Ring Alarm security devices involves three steps: Ir_.. _ .. the device to your Ring Alarm. its settings as needed. the device. Some Alarm devices have plastic tabs that you pull out to power them on . To avoid problems during setup, do not pull them all out at once! When setting up a device, pull out its tab when the app prompts you to . For the easiest setup, complete all three steps for each device before moving on to the next one.
• Understanding device codes Your Ring Alarm kit comes with a suite of devices. Each has a unique QR code and 5-digit code on the back. These let you easily identify devices while working in the app. These codes can usually be found on the rear of devices1 as shown in these sample images.
Contact Sensors Install steps: These can be installed on any door or window. It doesn't matter which direction or orientation you install them, as long as the Sensor and magnet line up and are no more than 1'1 apart. 1. Connect When the app prompts you, pull out the battery tab to power it on. 2. Configure We recommend installing Contact Sensors on every door and window that offers easy access to your home, such as first floor windows, or second floor windows near obstacles an intruder can climb.
3. Install -• ✓ Choose where you'd like to install your Sensor and magnet. Line them up with no more than 111 between them (see image). If installing it on a door, choose a side without hinges (see image). X Peel the backing from the attached tape and press the Sensor and magnet into place. "Tampering" a Sensor When you slide the battery cover off of a Sensor to change the batteries, it will show as "tampered" in the Ring app. It will return to normal once you slide the cover back on.
Motion Detector Where should you place your Motion Detector? Motion Detectors are designed to be smart. They allow you to move freely through your home while also being ready to detect r:17ovement through rooms and hallways when armed. • Install 7' 6" above the floor, if possible. • Install in a corner or on a flat wall (see illustrations). When working normally, Motion Detectors detect motion constantly, but will only notify you to the first detection.
Install steps: 1. Connect To connect your Motion Detector, pull the battery tab. 2. Configure Using the app, decide where you will place your Motion Detector; then give it a unique name and assign it to a room. 11 11 • 0 -- 3. Install If you 1 re mounting the Motion Detector on a wall, peel the backing off the 2 pieces of tape located on the back. Motion Detector on a wall If mounting it in a corner, peel the backing off the tape on each of the corners.
Keypad I nstal I steps: You II use your Keypad to arm and disarm your Alarm 1 so we recommend you place it in the hallway or near the door you most often use to exit and enter. 1. Connect Some people install an extra Keypad in their bedroom for easy access at night. 2. Configure 1 When prompted by the app, plug the Keypad into an outlet with the included USB cable and wall adapter. Give your Keypad a unique name and add it to a room.
" To place the Keypad on a table: To install Keypad on a wall: • Slide the bracket off of the Keypad. • Slide the bracket off the Keypad . • Flip the bracket over, then slide it back on to elevate the Keypad. • Place the mounting bracket on the wall, then use the wall anchors and screws from your kit to fasten the bracket to the wall. (If using anchors, you should pre-drill holes.) • Slide the Keypad onto the bracket.
Range Extender Instal I Steps: Range Extenders expand the range of your Ring Alarm network and enable your devices to communicate with the Base Station. 1. Connect The Range Extender works best when it's placed between your Base Station and your most distant Alarm devices. You may need to move the Range Extender around to different outlets within your home to find the best placement. 2. Configure To prepare your Range Extender for setup, plug it into any outlet.
Alarm Modes Your Alarm system has three Security Modes to choose from: Disarmed, Away, and Home. You can switch between them using the Keypad or the Ring app. ~ Disarmed Mode No Sensors inside your home are armed. This is useful when you're at home and want the freedom to go in and out easily. Home Mode When you arm in Home Mode, only door and window Sensors are armed by default. This Mode should be used when someone wants to stay home and feel safe.
How to Arm and Disarm your Ring Alarm: Using the Keypad Enter your personal access code, and then press the Disarmed, Away, or Home Mode button. Using the app Open the app and tap the Mode of your choice. TIP Disarming will cancel your alarm signal. If you're professionally monitored, disarming the system during an alarm cancels the signal sent to the monitoring center. Bypassing Sensors The bypass feature allows you to temporarily ignore a Sensor so can arm your Alarm without triggering it.
Choose which Sensors are armed in each mode. Each Security Mode arms specific groups of Sensors. By default: • Away Mode arms all Contact Sensors and Motion Detectors. • Home Mode arms only perimeter Contact Sensors on doors and windows. You can customize which Sensors are armed in Home and Away Mode. For example, if you want to avoid arming a specific door while in Home Mode, you can use Mode Settings to change this default setting. ...
Understanding Entry & Exit Delays Exit Delay gives you a short period of time to leave once you've armed Ring Alarm. After you arm your system, you'll hear a series of chirps to remind you that there are only a few seconds to exit and close the door. When your Exit Delay ends, your Alarm is in Armed Mode. Opening your door will trigger the Entry Delay to begin counting down. Entry Delay gives you a short time to disarm your Ring Alarm after you open the door.
What happens when your Ring Alarm begins to sound? Your Ring Alarm experience may differ depending on whether or not you've signed up for professional monitoring. Professional monitoring is only available with a subscriptio n to Ring Protect Plus. Professional monitoring with Ring Protect Plus Self monitoring When a security threat is detected, the Sensor sends a signal to the Ring Alarm Base Station. Ring Alarm sends a notification to your phone, email (if turned on).
Owners and Shared Users You can invite trusted people to use your Ring Alarm, and provide them with limited access. 24 Owners The Owner is the master account used to set up your Ring Alarm. Shared Users Best for family members, trusted friends, caregivers, and pet sitters.
Adding and removing Shared Users and Guest Users To add users to your account, open the Ring app and tap Menu, then tap Settings, then Users. Shared Users Choose your new Shared User's unique access code, then tap Send Invite. The invite expires in seven days, but you can always resend it, if needed. Guest Users Choose your guest's unique access code and give it to them directly, as there will be no email. You can also add a schedule to specify when your Guest User can arm and disarm.
Using the Keypad emergency buttons (Professional monitoring only) In the event of an emergency, the Keypad offers one-touch access to the help you need. Press and hold any button for three seconds to send a signal to the monitoring center and request emergency help. ring The Police button will send a panic signal to request police dispatch to your address and sound the siren. The Fire button will request fire department dispatch to your address and sound the siren.
7-Day Practice Mode Download your insurance certificate. (Professional monitoring only) To download a Ring Alarm professional monitoring certificate for your insurance company, log in to your account on ring.com . p=-,t Move your cursor over· 'our name=~ ..1-.e uppep corner click Settings then clic Monitoring then Certificate. 7-Day Practice Mode 1s designed to help you learn how to use your Ring Alarm, develop good security habits, and reduce false alarms.
False alarms Ways to prevent false alarms: A "false alarm" occurs when someone or something accidentally triggers your Alarm and the siren sounds, but there is no real emergency. • Make your emergency contacts Shared Users in your Ring app. • Share the verbal password with your emergency contacts. • Make sure that everyone at your property knows how to arm and disarm the Alarm. • Make sure everyone with lock access to your property has Alarm access too.
Practice, practice, practice. If you have professional monitoring: The more comfortable you feel using the system, the better you can understand how to adjust Ring Alarm settings for convenience and safety. • Confirm that your emergency contacts know the verbal password. Check every month to make sure that they remember it. Everyone who uses your Ring Alarm should practice arming and disarming it, and understand how to avoid false alarms.
Permits and Registrations (Professional monitoring only) Add your permit information to the Ring app. Some jurisdictions require home and business owners to register their security systems or get a permit in order to dispatch emergency responders. At Ring, we want to make sure you're in compliance with these local permit laws. If your Alarm permit includ_es a permit number and expiration date, add these to your Ring app. To do this, open the menu, tap Settings, then tap Monitoring, then Permit.
We've got answers. Sometimes you might need a little extra help with: • Installing Sensors and replacing batteries. • Understanding the lights on your Keypad and Base Station. • Using your Ring Alarm with Amazon Alexa. • Avoiding false alarms. For answers to the most commonly asked questions, we recommend you start here: ring.
For additional help, visit. ring.com/ help Or give us a call: us 1 800 656 1918 Canada 1 855 300 7289 Worldwide +1 310 929 7085 For a list of all our customer support numbers, visit: ring .com/callus To review your warranty coverage, please visit www.ring.com/warranty. !02020 Ring LLC or ,ts affiliates. Ring and all related logos are trademarks of Ring LLC or its affiliates.
., IMPORTANT PRODUCT INFORMATION Safety and Compliance Information Use Responsibly. Read all instructions and safety information before use. SAFETY INFORMATION FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE. Do not expose your device to liquids. If your device or adapter gets wet, carefully unplug the device without getting your hands wet and wait for the device to dry completely before plugging it in again.
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At Ring, our mission is to reduce crime in neighborhoods. Let every visitor know your home is protected by Ring with this sticker. Connect with us and share pictures of where you stick it at: 0 0 twitter.com/ring Q instagram.com/ring facebook.
