Full Product Manual

Adjust the slider first, and then tap on the zones that you'd like to receive alerts for. Make sure
that the zones you'd like enabled turn dark grey and say 'On' before clicking Save. Lastly–you
can choose the frequency in which you'd like to receive alerts by opening the Smart Alerts
section.Enabling Zone 6 Only
If you're looking to turn on alerts for zone 6 only, you'll have to turn on only one of the other 5
zones first . Once selecting any of the 1-5 zones, you'll notice zone six automatically turns on.
From there, lessen the motion range toggle all the way down so that only zone 6 is marked as
"on" and zones 1-5 are marked as "off".FAQ's
Does the LED ring turn blue when motion is detected?
When your Ring Doorbell senses motion, it will not make a sound nor will the lights turn
on/activate. If you choose to 'accept' a motion alert, the LED ring will light up blue. At that point
you'll be able to speak and hear through the Ring as well as view the live video stream.
If I receive a motion alert, will I also receive an alert when the visitor pushes the button on the
Ring?
If you're viewing the live video stream from a motion event and the visitor dings the Ring
Doorbell, a notification will appear over the top of the video stream if you have an Android
device. For iOS users, you will not get an alert on top of the video stream.
Do motion recordings capture sound?
Firmware 1.4.60 added a new feature where video and audio are both captured during motion
recordings.
Motion Troubleshooting - Ring Doorbell & Stick Up Cam
Understanding Heat Detection
The Stick Up Cam and the Ring Doorbell both function by sensing motion. The motion
works by heat detection and the sensitivity slider that you see in the zones and range
section of the Ring App controls how large of a heat signature the Ring Doorbell looks
for. Knowing this can help you to address some of the issues that can arise. Below is a
list of things you may possibly be experiencing in no particular order…