Full Product Manual
~ Though it is not very common certain bushes which absorb a lot of heat and sway
easily in the wind can also trigger motion. For these instances we recommend turning
off the affected zone.
Motion doesn’t detect until someone is right up on the
Ring Doorbell - Most likely the innermost grid is selected (5 foot range). While
this will allow for larger heat signatures to be captured more easily it can also cause
people to be captured only when approaching up close.
~ In the Zones & Range try selecting a range that is over the innermost half circle but
under the middle half circle (15 foot range).
~ If you have 6 or more steps leading up to your front door the Ring Doorbell may be
just shy of the scope of vision that would allow it to detect further motion taking place at
the immediate ground level. In this instance it is recommend to angle the Ring Doorbell
further down at the mounting location. This can be done simply by experimenting with
washers. Using two thin washers to start off and place these behind each of the top
screws that the mounting brackets uses to stay affixed to the wall. When you remount
the Ring Doorbell you should notice that it is slightly slanted downward. Try placing
more washers as desired to find the angle you are looking for.