Video Doorbell Pro 1
Home Security Begins at the Front Door Contents Your new Ring Video Doorbell Pro is the start of a Ring of Security around your entire property. Now, you’re always connected, so you can watch over your home and answer the door from anywhere, all from your phone, tablet, or PC. 1. Install the Pro Power Kit Your Ring Video Doorbell Pro can work as a team with additional Ring Doorbells and security devices such as Floodlight Cam and Stick Up Cam.
1. Install the Pro Power Kit The Pro Power Kit ensures that your Ring Video Doorbell Pro gets the power it needs, so be sure to install it before you install your Ring Doorbell Pro. 4 1. Install the Pro Power Kit 1. Install the Pro Power Kit Turn off the Circuit Breaker for your Internal Doorbell You’ll be working with electrical wires during the install process. For safety’s sake, shut off power to your doorbell at the circuit breaker.
1. Install the Pro Power Kit 6 1.
1. Install the Pro Power Kit Replace the Cover on your Internal Doorbell Connect one wire from the Pro Power Kit to the “Front” terminal, and the other wire to the “Transformer” terminal, leaving the existing doorbell wires in place. Then, re-tighten the screws. Position the Pro Power Kit within your internal doorbell, away from any moving parts. Use the adhesive on the back of the Pro Power Kit to fix it in place, if desired. 1.
2. Install your Ring Video Doorbell Pro 2. Install your Ring Video Doorbell Pro 2. Install your Ring Video Doorbell Pro Uninstall your Existing Doorbell Everything needed for the installation is in the box. Unscrew your existing doorbell from the wall and disconnect its wires. Screwdriver - Use the Phillips end for the mounting screws and starshaped end for the security screw.
2. Install your Ring Video Doorbell Pro 2. Install your Ring Video Doorbell Pro Installing Ring Pro at an angle? Is your door at the top of a stairway or somewhere else where the view isn’t just right? If so, you can use one of the included angled brackets to point your Ring Pro to perfection.
2. Install your Ring Video Doorbell Pro 2. Install your Ring Video Doorbell Pro Installing Ring Pro at an angle? Mark the Holes for your Angled Bracket First, position your chosen bracket on your wall, and feed your doorbell wires through the center hole. Mount your Angled Bracket Screw your chosen bracket into the wall with the larger mounting screws. You’ll use the small screws to attach your Ring to the bracket later. When you’ve decided on a position, mark the screw holes on your wall.
2. Install your Ring Video Doorbell Pro Using your Ring Doorbell as a template, mark the location of the two mounting holes on your wall. Removing the Faceplate To access the mounting holes, first remove the faceplate, like this: 16 2. Install your Ring Video Doorbell Pro Mark the Holes Install Anchors (Optional) If you’re installing on a hard surface such as concrete, stucco, or brick, use the provided bit to drill two holes in your wall, and push the provided anchors into these holes.
2. Install your Ring Video Doorbell Pro Attach your existing doorbell wires to the terminals on the rear of your Ring Doorbell, and tighten the terminal screws with the Ring screwdriver. If your doorbell wires are too short, use the Wire Extenders and Wire Nuts to extend them. 2. Install your Ring Video Doorbell Pro Connect the Wires Mount your Ring Doorbell Feed the wiring back into the wall, and mount your Ring Doorbell with the included mounting screws.
3. Set Up your Ring Doorbell in the Ring App Follow the In-app Setup Process The Ring app connects your Ring Doorbell to your mobile device running iOS or Android, making sure you’re always home. Open the Ring app and tap Set Up Device to begin the setup process. Select Ring Video Doorbell Pro from the list and follow the in-app instructions. 3. Set Up your Ring Doorbell in the Ring App 3.
4. Using your Ring Video Doorbell Pro 4. Using your Ring Doorbell Pro Now, it’s time for the finishing touch. In the Ring app, tap your Ring Video Doorbell Pro to view its settings screen. Here, you can configure your Ring Doorbell to meet your needs. Attach one of the faceplates to your Ring Doorbell. 4. Using your Ring Video Doorbell Pro Install the Faceplate Then secure it with a security screw, using the starshaped end of the provided screwdriver bit.
4. Using your Ring Video Doorbell Pro Motion Alerts – Enable to receive notifications when movement is detected within your Motion Zones. Motion Settings Select Motion Settings to enable and customize your motion detection settings. Tap to see live video from your Ring Doorbell Pro. From here you can see, hear, and speak to visitors. 4. Using your Ring Video Doorbell Pro Ring Alerts – Enable to receive notifications when someone pushes the button on your Ring Doorbell.
4. Using your Ring Video Doorbell Pro Ring Video Recording When someone is at your door, you can access these features: This optional feature saves recordings of every event your Ring Doorbell captures. Two-way Talk – Speak to visitors and hear what they have to say. Microphone – Mute or unmute your mic. Speaker – Mute or unmute audio in the app. Ring Neighborhoods – Share suspicious events with your neighbors. 26 4.
4. Using your Ring Video Doorbell Pro 4. Using your Ring Video Doorbell Pro Motion Detection Notifications If your phone is locked when the camera captures a live event, you receive a notification on your home screen. If your phone has a passcode, you’ll need to enter it to access the live event. To receive Motion Alerts, set up one or more Motion Zones. These are customizable areas of the camera view that you select for motion detection.
5. Troubleshooting I’ve Installed my Ring, but it Won’t Turn On Install the Pro Power Kit If you have not yet installed the included Pro Power Kit on your internal bell, your Ring Video Doorbell Pro will not function correctly. For more information, see section 1. Installing the Pro Power Kit. Let it Charge Ring Video Doorbell Pro contains a power cell which may need to charge before the first use.
5. Troubleshooting I Can’t Find the Ring Wi-Fi Network on my Device If the setup fails in the Ring app, the light on the front of your Ring Doorbell indicates the issue: Sometimes your phone or tablet may fail to pick up the temporary Ring network. If this happens, go to your phone’s settings, turn off your Wi-Fi connection, wait 30 seconds and turn it back on.
5. Troubleshooting Make sure you’ve created at least one Motion Zone and turned on Motion Alerts. If you don’t see the Microphone option, uninstall and reinstall the Ring app according to these instructions: iOS Devices To further troubleshoot notification issues, navigate to Device Health in the Ring app and select Troubleshoot Notifications. 1. Go to Settings > General > Storage and iCloud Usage > Manage Storage > Ring and tap Delete App. Video or Audio Quality is Poor 2. Restart your device. 3.
For additional help, visit: ring.com/help Or give us a call… US 1 800 656 1918 Canada 1 855 300 7289 Worldwide +1 310 929 7085 For a list of all our customer support numbers, visit: ring.com/callus Hereby, Ring Inc. declares that this consumer electronic is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The declaration of conformity may be consulted at www.ring.com/DoC.pdf. Protect the device from direct sunlight.
