Alarm
Say hello to Ring Alarm. Ring Alarm Base Station The central hub of your Ring Alarm system. Connects all of your Alarm devices to the Ring app, so you’ll always stay in control of your home, wherever you are. Connects to power with the included power supply. Ring Keypad Gives you hands-on control of your Ring Alarm system. Mount it on a wall or place it on a table near a door you use often. Connects to power using the USB power supply and cable.
Ring Contact Sensor Alerts you when a door or window is opened. Uses the Sensor magnet and mounting hardware included with the Contact Sensor Install Kit. Ring Motion Detector Alerts you to movement inside your home. Mounts using hardware included with the Motion Detector Install Kit. Ring Range Extender Extends the Z-Wave wireless network to reach distant Alarm devices.
1. Your home + Ring Alarm This sample house shows how Ring Alarm can be set up in a home. You should customize your Ring Alarm setup to meet your own needs.
2. Set up your Ring account. 1. First, download the Ring app for your iOS or Android device. • Before setting up your Ring Alarm, make sure you have the latest version of the Ring app from the app store. 2. Next, create your account. • If you’re new to Ring, tap Create Account. The app will ask you to enter your home or property address, your name, and email address, then ask you to create a password. • If you already have a Ring account used for other Ring devices or Ring.
3. Set up your Alarm Base Station. The app will guide you through the setup process. To allow the app to communicate with the Base Station during setup, you’ll be prompted by the app to press the Pairing button on the back of the Base Station until the blue ring begins spinning. The first time your Base Station connects to the internet, it will automatically begin a software update, which may take a few minutes. The Base Station LED light should show a blue ring with yellow spinning around.
Once your Base Station is set up, the LED light ring will use color to tell you the status. Visit ring.com/alarm-faq for an explanation of Base Station LED light patterns. Follow the app to continue the setup process.
4. Set up professional monitoring. What is professional monitoring? Professional monitoring is a service that can alert the authorities and call you when a security threat is detected by your Ring Alarm. How does it work? The Alarm Base Station sends a signal to the monitoring center when a threat is detected. The monitoring center responds to your Alarm signals. They call to check if it’s a real emergency, and can dispatch emergency responders to your home if needed.
Emergency Contacts Verbal Password When an alarm signal is received, the monitoring service will call your list of emergency contacts - people you trust to answer the call and take care of your home in case you can’t be reached. If your Ring Alarm is triggered and the monitoring center calls, you and your emergency contacts will be asked to verify your identity. To do this quickly, we use a verbal password.
5. Set up your Alarm devices. Setting up your Ring Alarm security devices involves three steps: 1 2 1 3 Connect the device to your Ring Alarm. Configure any unique settings as needed. Install the device in your home. For the easiest setup, complete all three steps for each device before moving on to the next one. Using the app and this guide, we’ll help you position your Alarm to improve the security of your home.
Understanding Ring Alarm device codes. Your Ring Alarm kit comes with a lot of devices. Each device has a unique QR code and a 5-digit code on the back. When working in the app, you can use this code to identify the device you’re working with. These sample images show you where you will find QR codes on your Ring Alarm devices.
Contact Sensor Contact Sensors can be installed on any door or window. It doesn’t matter which direction you install them or whether the Sensor or magnet goes on the trim, as long as the notches on the Sensor and magnet line up and are no more than 1/2” apart. We recommend installing Contact Sensors on every door and window that could be used to gain access to your home. This includes all first floor windows, and any second floor windows above a garage, porch, or large tree.
3 Install 1/2" (1.27cm) 1. Find the brackets for the back of the Sensor and magnet in the accessory bag. 2. Choose a mounting location (on the non-hinged side of the door) where the Sensor and magnet will be no more than 1/2” apart, and the notches on the side of the two parts will be aligned (see right). 3. Mount the brackets using the included tape or screws. 4. Snap the Sensor and magnet onto their brackets.
Motion Detector Motion Detectors are designed to be smart. They detect movement through rooms and hallways which an intruder would be likely to pass through, while allowing you and your family to move freely through your home. In Normal Mode, your sensor detects motion constantly, but will only notify you to the first detection. After three minutes of no activity, it will restore and be ready to notify you again. In Test Mode, your sensor detects motion constantly and will notify you about every 15 seconds.
Motion Detector on a wall 1 Connect To connect your Motion Detector, pull the tab out of the back. Motion Detector in a corner 2 Configure Using the app, decide if this Motion Detector will be used in an entryway or a room, then give it a unique name and assign it to a room. 3 Install 1. Locate the bracket for the back of the Detector in the accessory bag. 2. Securely mount the bracket using the included tape or screws. 3. Snap the Motion Detector onto its bracket.
Keypad You’ll use your Keypad to arm and disarm your Alarm, so we recommend that you place it in the hallway or near the door you most often use to exit and enter. Some people install a second Keypad in their bedroom for easy access at night. 16 Using the steps shown in the app, plug the Keypad into a socket with the included USB cable and wall adapter. 1 Connect 2 Configure Don’t forget, you must create a personal access code, 3 Install Give your Keypad a unique name and add it to a room.
To use the Ring Keypad on a table: To install the Ring Keypad on a wall: 1. Slide the bracket off the Keypad. 1. Slide the bracket off the Keypad. 2. Flip the bracket over, then slide it back onto the Keypad. 2. Place the mounting bracket on the wall, then use the wall anchors and screws from your kit to fasten the bracket to the wall. (If using anchors, you should pre-drill holes.) 3. Slide the Keypad onto the bracket.
Range Extender Range Extenders expand the range of your Ring Alarm network and enable your devices to communicate with the Base Station. 1 Connect To connect your Range Extender, plug it into any outlet for pairing. 2 Configure Using the app, give it a unique name and assign it to a room. 3 Install Plug the Range Extender into an outlet between your Base Station and one or more Alarm devices.
6. Learn to use Ring Alarm. Alarm Modes Your Alarm system has three Security Modes to choose from: Disarmed, Away, and Home. You can switch between them using the Keypad and the Ring app. Away Mode Home Mode When you arm in Away Mode, by default all Sensors are armed. This Mode should be used when you go out and there’s no one at home. When you arm in Home Mode, only door and window Sensors are armed by default. This Mode should be used when someone wants to stay home and feel safe.
How to Arm and Disarm your Ring Alarm: Using the Keypad, enter your personal access code, and then press the Disarmed, Away, or Home Mode button. Using the app, simply tap the Mode of your choice. Disarming will cancel your alarm signal. If you’re professionally monitored, disarming the system during an alarm cancels the alarm signal sent to the monitoring center. In an emergency, allow the alarm to continue without disarming until you’re sure response is not needed.
Choosing which Sensors are monitored in each mode Each Security Mode monitors specific groups of Sensors. By default, Away Mode arms all Sensors and Home Mode arms only Contact Sensors used on doors and windows. You can customize which Sensors are armed in Home and Away Mode. For example, if you want to avoid arming a specific door while in Home Mode, you can adjust this using Mode Settings.
Understanding Entry & Exit Delay Exit Delay gives you a short period of time to leave your home once you’ve armed Ring Alarm. You’ll hear a series of chirps to remind you that there is only a few seconds to exit your home and close the door. When your Exit Delay ends, your Alarm is in Armed Mode. Opening your door will trigger the Entry Delay to begin counting down. Entry Delay gives you a short time to disarm your Ring Alarm when entering your home.
What happens when your Ring Alarm begins to sound? Your Ring Alarm experience may differ depending on whether or not you’ve signed up for professional monitoring. Professional monitoring is only available with a subscription to Ring Protect Plus. Professional monitoring with Ring Protect Plus Self monitoring When a security threat is detected, the Sensor sends a signal to your phone or email (if turned on). Ring Alarm sends a notification to your phone, email (if turned on).
Owners and Shared Users You can invite trusted people to use your Ring Alarm, and provide them with limited access. Arm and disarm via Keypad with access code Arm and disarm via app View cameras Change device settings Add and delete users Access billing and account settings Requires an email address for account setup 24 Owners Shared Users Guest Users The Owner is the master account used to set up your Ring Alarm. Best for family members, trusted friends, caregivers, and pet sitters.
Adding Shared and Guest Users To add users to your account: 1. Open the side menu in the Ring app. 2. Tap Settings, then tap Users. 3. Add a user: 4. • Android: Tap the • iOS: Tap the Add User button at the bottom of the screen. • Web: Tap the icon in the bottom right corner. button in the blue header bar. Tap the user type you want to add. • Shared Users: Choose a unique access code to arm and disarm via the Keypad, then tap Send Invite.
How to trigger Panic alarm: Managing your alerts Ring Alarm features a Panic Alarm just in case an emergency occurs while you’re at home. To trigger it, press and hold the and buttons on the Keypad at the same time for three seconds. Your Ring Alarm system can send notifications to your phone and email • When a device goes offline • When the alarm begins to sound • If a device has a low battery and for a variety of other events.
7. Let’s cover some security basics... 7-Day Practice Mode (Professional monitoring only) 7-Day Practice Mode is designed to help you learn how to use your Ring Alarm, develop good security habits, and reduce false alarms. After you complete your professional monitoring sign up, your Ring Alarm is in 7-Day Practice Mode. During this time, if you set off your Alarm, you’ll get a call with an automated message. (You’ll also have the option to speak with a live person and get help if you need it.
Practice, Practice, Practice. Everyone in your home should practice arming and disarming your Ring Alarm as often as possible. In addition to reducing false alarms, it will help you identify how to adjust settings and customize the Alarm for your home. These suggestions can also help you feel more comfortable using your Ring Alarm: ⃞ ⃞ Have everyone in your home download the app and give them Shared User access. ⃞ ⃞ Check that the Exit and Entry Delays allow you enough time to leave and enter your home.
Preventing false alarms Ways to prevent false alarms A “false alarm” occurs when someone or something accidentally triggers your Alarm and the siren sounds, but there is no real emergency. • Make your emergency contacts Shared Users on your account. • Choose an easy-to-remember verbal password, and share it with your emergency contacts. • Make sure that everyone in your home is comfortable arming and disarming the Alarm. The best way to prevent false alarms is to understand what causes them.
Permits and Registrations (Professional monitoring only) Some jurisdictions require residents to register their home security systems or get a permit in order to dispatch authorities. At Ring, we want to make sure you’re in compliance with local laws. Every jurisdiction has different rules and application forms for getting a permit, and sometimes they require a small annual fee.
8. Any questions? We’ve got answers! Sometimes you need a little extra help with... • Installing Sensors and replacing batteries. • Understanding the lights on your Keypad and Base Station. • Using your Ring Alarm with Amazon Alexa. • Avoiding false alarms. We recommend that you start here: ring.com/alarm-faq You’ll find answers to the most commonly asked questions and other things you didn’t even think to ask. Learn everything you wanted to know about your Ring Alarm.
For additional help, visit: ring.com/help Or give us a call… US 1 800 656 1918 Canada 1 855 300 7289 Worldwide +1 310 929 7085 For a list of all our customer support numbers, visit: ring.com/callus. To review your warranty coverage, please visit www.ring.com/warranty. © 2019 Ring LLC or its affiliates. Ring and all related logos are trademarks of Ring LLC or its affiliates.
How to mount your Ring Base Statior wall (optional) Or") a Horizontal Mounting . You can r""'Ount tre R rg Base Station O'l a wall usi'lg two wa I al'lcr10rs, two screws, ard the mOL"'ting slots located on ~t"le ...m1t ~he Base Station ca'l be hor zonta ly mounted. Before you begin Before you beg n, choose an appropriate mounting place. The wall can be made of cement, wood, or drywall. The rnou'lttng location should be free of obstructions on a I sides, and the cab es should be a.
. r1ng 1 523 26th St. Santa Monica, CA 90404 This device complies with Part 15 of the FCC Rules. Operation is subject to the • following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device complies with Industry Canada's license-exempt RSSs.
At Ring 1 our mission is to reduce crime in neighborhoods. Let every visitor know your home is protected by Ring with this sticker. Connect with us and share pictures of where you stick it at: 0 facebook.com/ring twitter.com/ring Q instagram.
