User's Manual
Table Of Contents
© 2017 Bot Home Automation, Inc. RING, ALWAYS HOME, and CHIME are
trademarks of Bot Home Automation, Inc.
Last updated: 03/16/17
Troubleshooting Tips
Floodlight Cam is not lighting up when I
restore power.
See if there is a light switch controlling power
to your floodlight fixture. If so, make sure it
is switched on and stays switched on. If your
fixture is connected to a timer, you’ll need to
turn o the timer functionality.
Floodlight Cam lights up, but I can’t complete
the in-app setup.
First, triple check your Wi-Fi password, since
this is the most common reason Floodlight Cam
can’t complete setup.
Second, check the distance to your Wi-Fi
router or access point. If Floodlight Cam is too
far from your access point, this will prevent
setup from co
mpleting. In this instance, our
product Chime Pro can help boost your Wi-Fi
signal and provide audible alerts from your
Floodlight Cam.
Learn more at: ring.com/chime-pro