User's Manual

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1. In-app Setup2. Physical Installation3. Features4. Troubleshooting
Spinning White indicates that your
Ring Doorbell is in setup mode. You’ll
need to follow the instructions in the
Ring app. When prompted, connect
to the Wi-Fi network being broadcast
by your Ring Doorbell.
Nothing In this case, repeat setup and
note the resulting pattern. If the front
light never does anything, then you
likely need to charge the battery.
Why can’t I find the temporary
Ring network on my phone?
Sometimes your phone fails to pick up the
temporary Ring network. If this happens, go to your
phone settings, turn off your Wi-Fi connection, wait
30 seconds and turn it back on. If the Ring network
still fails to appear, ensure that the battery in your
Ring Doorbell is fully charged.
If none of the above helped…
Perform a hard reset on your Ring Doorbell by
holding down the setup button for 15 seconds,
waiting 30 seconds and repeating the setup process.
Turn off cellular data and bluetooth on your
mobile device and try again.
Try performing setup on a different mobile device.
I’m having trouble completing
the in-app setup
When the in-app setup fails, look at the front of your
Ring Doorbell. The light indicates the issue.
Top Flashing White means your Wi-Fi
password was entered incorrectly.
Select your Wi-Fi network in your
phone settings, select the option to
forget it, then reconnect to it again to
confirm that you’re using the correct
password during setup.
Right Flashing White means your
Ring Doorbell may be too far from
your router to get a decent signal.
Repeat setup in the same room as
your router. If this works, then you may
need to get a Chime Pro to boost the
Wi-Fi signal to your Ring Doorbell.
Learn more at: ring.com/chime-pro.
Left Flashing White indicates a
possible issue with your internet
connection. Unplug your modem/
router for 40 seconds, plug it back in
and then repeat the setup process.