Warranty

2 Rinnai America Corporaon Limited Warranty
Rinnai will repair or replace the covered product or any part or component that is defecve in
materials or workmanship as set forth in the above table. Rinnai will pay reasonable labor charges
associated with the repair or replacement of any such part or component during the term of the labor
warranty period. All repair parts must be genuine Rinnai parts. All repairs or replacements must be
performed by a qualied professional who is properly trained to do the type of repair.
Replacement of the product may only be authorized by Rinnai at its sole discreon. Rinnai does not
authorize any person or company to assume for it any obligaon or liability in connecon with the
replacement of the product. If Rinnai determines that repair of a product is not possible, Rinnai may
replace the product with a comparable product at Rinnai’s sole discreon. The warranty claim for
product parts and labor may be denied if a component or product returned to Rinnai is found to be
free of defects in material or workmanship; damaged by improper installaon, use or operaon; or
damaged during return shipping.
For the name of a trained and qualied professional, please contact your place of purchase, visit the
Rinnai website (www.rinnai.us), call Rinnai at 1-800-621-9419 or write to Rinnai at 103 Internaonal
Drive, Peachtree City, Georgia 30269.
Proof of purchase is required to obtain warranty service. You may show proof of purchase with a dated
sales receipt, or by registering within 90 days of purchasing the product. To register your Rinnai
Condensing Boiler, please visit www.rinnai.us. For those without internet access, please call 1-800-621-
9419. Receipt of registraon by Rinnai will constute proof-of-purchase for this product. Registraon
of product installed in new home construcon may be veried with a copy of the closing papers
provided by the inial home buyer. However, registraon is not necessary in order to validate this
Limited Warranty.
This Limited Warranty does not cover any failures, heat exchanger leakage, or operang dicules due
to the following:
• Accident, abuse or misuse
• Alteraon
• Misapplicaon
• Force majeure
• Improper installaon (such as but not limited to inadequate water quality, condensate damage,
improper venng, incorrect gas type, incorrect gas or water pressure, or absence of a drain pan
under the product)
• Improper maintenance (such as but not limited to scale build-up, freeze damage, or vent
blockage)