Specifications

Model 2402www.rinnaiamerica.com 1 6
TROUBLE SHOOTING AND COMMON QUESTIONS
Q
- I don't have any hot water when I open the tap!
A
- Make sure there is gas and electricity to the Continuum 2402.
(the power is turned on and the gas is turned on)
Q
- When I was using the hot water, the water got cold!
A
- If you adjusted the flow from the tap to lessen it, you may have gone
below the minimum flow required. The Continuum 2402 requires .6
GPM to operate. If you mix the water with a tap and attempt to get a
temperature well below the temperature being controlled by the unit, it
may drop the flow below .6 GPM. Decrease the temperature supplied
by the Continuum 2402 at the remote control or increase your total
flow.
Q
- White smoke comes out of the exhaust!
A
- During colder weather when the exhaust temperature is hotter than the
air, the exhaust fumes condense producing white steam.
Q
- When I open a hot tap. I do not immediately get hot water!
A
- Hot water must travel through your plumbing from the Continuum 2402
to the faucet. This can take from 2 to 10 or more seconds depending
upon your plumbing system.
Q
- After I turn off the hot water tap, the fan on the Continuum 2402
continues to run!
A
- The fan is designed to be on for 65 seconds after the flow of water
stops.This is to ensure constant water temperatures during rapid
starting and stopping, as well as exhausting any residual gas flue
products from the unit.