Infinity 24e Continuous Flow Water Heater User's Manual

2 
RINNAI UK WARRANTY 
As the purchaser of this high quality Rinnai Water Heater you are provided with the  
following conditional guarantee. 
Definition of Standard Use. 
The warranty period allocated under Standard Use is based on Domestic and Light 
Commercial hot water usage. Rinnai Standard Use warranty periods apply only where 
Rinnai water heaters are installed in domestic and light commercial situations at  
operating temperatures below 65
0
C and do not include installations incorporating  
storage cylinders or building flow and return systems. 
The warranty shall apply to any Rinnai water heater from the Infinity range used in this 
way. 
Definition of Commercial Use. 
The warranty period allocated under Commercial Use are for Infinity water heaters 
installed at premises such as commercial and industrial buildings, cafes, caravan parks, 
and sporting complexes. Commercial Use warranty applies to: 
Water heaters supplying a central shower block 
Water heaters supplying kitchens used for the bulk preparation of food. 
Water heaters set to 65
0
C or higher. 
Water heaters used in commercial or industrial processes. 
Any application that uses Rinnai water heaters in conjunction with storage tanks 
Any application that uses Rinnai water heaters in conjunction with a flow / return system. 
Water heaters installed as components of centralised bulk hot water systems. 
Rinnai Infinity units used in Commercial Situations are only subject to a 1 year warranty 
across the board. Commercial situations should be supplied by the Rinnai HD range. 
No Rinnai warranty will cover faults arising from improper installation or gas supply, 
water contaminants beyond defined limits, environmental factors, plumbing fittings, or 
other outside influences of which Rinnai is not responsible. Service calls for these  
issues will be chargeable. 
Heat Exchanger  All Other Parts 
Parts Labour Parts Labour 
Standard Use 
3 Years  1 Year  3 Years  1 Year 
 24e         
Commercial Use 
1 Year  1 Year  1 Year  1 Year 
24e    
Description pH 
Total Dissolved 
Solids (TDS) 
Total Hard-
ness 
Chlorides Magnesium  Calcium  Sodium  Iron 
Maximum Recom-
mended Levels 
6.5 - 9.0  600 mg/litre  200 mg/litre 300 mg/litre  10 mg/litre  20 mg/litre  150 mg/litre  1 mg/litre 










