WARRANTY BOOKLET Hotflo (HFE) Series Electric Storage Water Heaters Register online at www.rinnai.com.
Rinnai Hotflo (HFE) Series Electric Water Heating Product Warranty Warranty Terms The warranty terms in this publication apply only to Hotflo Electric Hot Water Heaters where the model number commences with HFE, for example, HFE160S24. The model number is found on the data label on the water heater. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
TABLE 1(a) Rinnai Electric Hot Water Systems 80L, 125L, 160L, 250L, 315L & 400L Domestic Use Commercial Use Hotflo (HFE) Series Cylinder Components(1) Parts 10 Years 1 Year Labour 3 Years 1 Year Parts 1 Year 1 Year Labour 1 Year 1 Year (1) Components include sensors, thermostats, valves, electric heating elements and anodes where applicable.
Commercial Use: The warranty periods that are allocated under “Commercial Use” are for applications other than domestic use and include premises such as commercial and industrial buildings, cafes, caravan parks and sporting complexes, but not limited to these. Rinnai “Commercial Use” warranty applies to: 1. Water heater(s) supplying central shower blocks. 2. Water heater(s) supplying kitchens used for the bulk preparation of food. 3. Water heater(s) delivery temperatures pre-set to exceed 70°C. 4.
. Any inspection, service, repair or replacement activities associated with warranty on Rinnai products must be authorised by Rinnai Australia before commencement. 7. Where the appliance has not been sited in accordance with the installation instructions or installed such that normal service access is difficult, a service charge will apply. If at the discretion of the attending service person, access is deemed dangerous, service will be refused.
Warranty Exclusions No warranties except those implied and that by law cannont be excluded are given by Rinnai in respect of Goods supplied. Where it is lawful to do so, the liability of Rinnai for a breach of condition or warranty is limited to the repair or replacement of the Goods, the supply of equivalent Goods, the payment of the cost of repairing or replacing the Goods or acquiring equivalent Goods as determined by Rinnai. The following exclusions apply to all Rinnai electric water heating systems.
Part Number: 15401042 -V6 RINNAI AUSTRALIA PTY. LTD ABN 74 005 138 769 100 Atlantic Drive, Keysborough VIC 3173 Product Sales and Service - National Phone: 1300 555 545 Fax: 1300 555 565 Technical Helpline and Spare Parts National (Mon-Fri 8am - 5.30pm EST) Phone: 1300 555 545 Fax: 1300 300 141 For further information visit www.rinnai.com.
