Technical data

• NOTE
If you have any other faults or problems, please refer to your Installer.
• OUTER CASE
The outer case of the heater should be cleaned with a soft, damp cloth.
Do not use aerosol polishes to clean the casing while the heater is in operation.
• CLEANING INSTRUCTIONS.
Before cleaning, ensure the power and gas are turned off and that the heater has cooled down.
Do not remove any internal wiring covers.
Use only non-abrasive cleaners.
Do not use solvent based cleaners.
• GLASS CLEANING
After a period of use the glass panel may require cleaning. When your heater is cold, refer to Page 12 and
follow the initial log installation instructions to remove side panels and glass for cleaning purposes.
TROUBLESHOOTING
SYMPTOM CAUSE
SOLUTION
Burner will not light No power present
Ensure power cord is plugged in
and turned on
Power cut Re-ignite after power is restored
Air in gas pipe Purge air (installer)
Ignition Failure
Repeat lighting procedure
(refer page 3)
No gas present
Ensure gas supply is turned on
Smell of gas
Leaking gas
Turn gas off at meter and
call installer
Fan not working
Heat switch not
activated
Allow heater to run on HIGH
for 15 minutes minimum.
Fan not turned on
Ensure appliance fan switch
is in ON position
Inadequate Flue System
Condensation on Glass Normal operation
Allow heater to warm up
Streaky lines on Glass
Normal operation
Remove and clean Glass
9
Log Misalignment
Incorrect Gas Pressure
Call Rinnai Service Dept./Agent
Digital Error Message
on Control Panel
Electronic fault
detected
See Error Messages
Page 7
Severe soot deposit
forming on Glass or
Logs
Small soot deposit
Normal operation
No action required
IMPORTANT NOTE.
This appliance is designed with luminous flames and may exhibit slight carbon deposits.