Installation Manual
Rinnai I-Series Condensing Boiler Solo Manual 127
How Do I Get Service? You must contact a trained and qualied professional for the repair of a
product under this Limited Warranty. For the name of a trained and qualied professional, please
contact your place of purchase, visit the Rinnai website (www.rinnai.us), call Rinnai at 1-800-621-
9419 or write to Rinnai at 103 Internaonal Drive, Peachtree City, Georgia 30269.
Proof of purchase is required to obtain warranty service. You may show proof of purchase with a
dated sales receipt, or by registering within 90 days of purchasing the product. To register your
Rinnai Condensing Boiler, please visit www.rinnai.us. For those without internet access, please call
1-866-RINNAI1 (746-6241). Receipt of Registraon by Rinnai will constute proof-of-purchase for
this product. Registraon of product installed in new home construcon may be veried with a
copy of the closing papers provided by the inial home buyer. However, Registraon is not
necessary in order to validate this Limited Warranty.
What Is Not Covered? This warranty does not cover any failures, heat exchanger leakage, or
operang dicules due to the following:
• Accident, abuse or misuse
• Alteraon
• Misapplicaon
• Force majeure
• Improper installaon (such as but not limited to inadequate water quality, condensate
damage, improper venng, incorrect gas type, incorrect gas or water pressure, or absence
of a drain pan under the product)
• Improper maintenance (such as but not limited to scale build-up, freeze damage, or vent
blockage)
• Improper water quality or the use of unapproved anfreeze or other chemical addives in
the boiler system
• Installaon of the boiler in a heang system where polybutylene pipe without an oxygen
barrier is used
• Any installaon that is not closed loop or where oxygen may enter the heang system
• Use in or around areas where chemical agents are used (such as but not limited to
chlorine, hair spray, or hair dyes)
• Damage or failure caused by contaminated air, including, but not limited to sheetrock
parcles, plasterboard parcles, dust, dirt, or lint entering the boiler or any of its
components
• Incorrect sizing
• A failure of any component in the Hydronic system not supplied by Rinnai
• Any other causes other than defects in materials or workmanship
This Limited Warranty does not cover any product used in an applicaon that uses chemically
treated water such as a pool or spa heater.
If you purchase a Rinnai product from an unauthorized dealer, or if the original factory serial
number has been removed, defaced or altered, your Rinnai warranty will not be valid.
Limitaon on Warranes — No one is authorized to make any other warranes on behalf of Rinnai
America Corporaon. Except as expressly provided herein, there are no other warranes,
expressed or implied, including, but not limited to warranes of merchantability or tness for a
parcular purpose, which extend beyond the descripon of the warranty herein.
Any implied warranes of merchantability and tness arising under state law are limited in
duraon to the period of coverage provided by this Limited Warranty, unless the period provided
by state law is less. Some states do not allow limitaons on how long an implied Limited Warranty
lasts, so the above limitaon may not apply to you.
Rinnai shall not be liable for indirect, incidental, special, consequenal or other similar damages
that may arise, including lost prots, damage to person or property, loss of use, inconvenience, or
liability arising from improper installaon, service or use. Some states do not allow the exclusion or
limitaon of incidental or consequenal damages, so the above limitaon may not apply to you.
This Limited Warranty gives you specic legal rights, and you may also have other rights which vary
from state to state. www.rinnai.us/warranty