Gas Continuous Flow Water Heater Warranty Booklet
Rinnai Gas Continuous Flow Water Heater Product Warranty Warranty Terms The benefits to the consumer given by this warranty are in addition to all other rights and remedies of the consumer under a law in relation to the goods or services to which the warrant relates. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
TABLE 1 - GAS CONTINUOUS FLOW & INSTANTANEOUS WATER HEATERS Heat Exchanger All Other Components Labour Infinity Models(3) 12 Years or Extended 25 Year Option(1) 3 Years(2) 3 Years(2) Builders Models(3) 10 Years or Extended 15 Year Option(1) 3 Years(2) 3 Years(2) Infinity Enviro Models(3) 12 Years 3 Years(2) 3 Years(2) HD and HDC Models(3) 12 Years 3 Years(2) 3 Years(2) Hotflo 10 Instantaneous(3)(5) 10 Years 3 Years 3 Years 1 Year 1 Year 1 Year 1 Year 1 Year (3) 5 Years 1 Year
Definitions Domestic Use: The warranty periods that are allocated under “Domestic Use” are based on hot water usage patterns of a typical family. Rinnai “Domestic Use” warranty periods apply to: 1. Water heaters installed to supply heated water to domestic dwellings. 2.
Warranty Conditions 1. Warranty and the extended warranty applies to products which are manufactured on or after the date of publication of this warranty but before the next date of publication of this warranty. 2. All terms of this warranty are effective from date of completion of installation of the appliance(s) and the attending service person reserves the right to verify this date by requesting a copy of the certificate of compliance prior to the commencement of any warranty work.
10. This warranty applies to water heaters connected to a water supply where the water chemistry and impurity levels do not exceed the limits specified in Table 2. 11. For solar hot water applications, the models in Table 1 must be converted by Rinnai to be solar compatible and must be installed as a component of a Rinnai solar hot water system. If the appliance is converted for solar hot water applications after it is first installed, the balance of the original warranty in Table 1 will remain effective.
Warranty Exclusions No warranties except those implied and that by law cannot be excluded are given by Rinnai in respect of Goods supplied. Where it is lawful to do so the liability of Rinnai for a breach of a condition or warranty is limited to the repair or replacement of the Goods, the supply of equivalent Goods, the payment of the cost of repairing or replacing the Goods or acquiring equivalent Goods as determined by Rinnai.
11. Labour costs incurred due to a Rinnai Service person or service agent performing checks which should have been carried out by the customer in accordance with the Customer Instructions and where no defect is found. 12. All warranty if Rinnai Gas Continuous Flow Water Heaters are used as components in non Rinnai water heating systems.
Extended Warranty Option Terms and Conditions 1. Participation in this extended warranty is optional and subject to these terms and conditions. 2. Within the first 12 months of installation you must complete and submit your product warranty registration. When registering your product details you agree to be contacted by Rinnai to arrange service bookings. The Extended Warranty Option can only be registered online, please visit www.rinnai.com.au for registration. 3.
Service Maintenance Schedule Infinity and Builders Gas Continuous Flow Water Heater Models DATE OF INSTALLATION / YEAR OF SERVICE / Installed by: 5 Service Date / 10 / / 15 / / 20 / / / Service Company/Technician Model Details ELECTRICAL Wiring Combustion Fan Motor Over Heat Switches Printed Circuit Boards HEATING ASSEMBLY Burners and Injectors Ignition System Flame Sensor Burner Pressure (High Rate)* kPa kPa kPa kPa Burner Pressure (Low Rate)* kPa kPa kPa kPa ºC ºC ºC ºC MAJOR
Rinnai Australia Pty Ltd ABN 74 005 138 769 | AU24752 100 Atlantic Drive, Keysborough, Victoria 3173 P.O. Box 460, Braeside, Victoria 3195 Tel: (03) 9271 6625 Fax: (03) 9271 6622 National Help Line Tel: 1300 555 545* Fax: 1300 555 655 Monday to Friday, 8.00 am to 5.30 pm EST. After Hours Hot Water Service Line Tel: 1800 000 340* *Cost of a local call higher from mobile or public phones. For further information visit www.rinnai.com.au or email enquiry@rinnai.com.
