Data Sheet
Rinnai Continuous Flow and Instantaneous Hot Water Warranty 3
Rinnai Continuous Flow & Instantaneous Water Heating
Products Warranty
Warranty Terms
The benets to the consumer given by this warranty are in addition to all other rights and
remedies of the consumer under a law in relation to the goods or services to which the
warrant relates.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Given installation and application is in accordance with the manufacturer’s specications
and instructions as published at the date of installation, Rinnai will repair or replace
goods free of charge in the event of defects arising from faulty materials and/or
workmanship in accordance with the Warranty Terms in Table 1, Denitions, Warranty
Conditions and Exclusions stated in this document.
Rinnai is responsible for reasonable costs associated with legitimate warranty claims,
including call-out of an authorised Rinnai service provider to inspect the faulty product.
Rinnai is not responsible for:
(a) costs for tradespeople that are not authorised Rinnai service providers; or
(b) any costs, including call-out costs for an authorised Rinnai service provider,
associated with a product which is determined upon inspection not to be covered
by this warranty.
The consumer will be reimbursed by Rinnai for any reasonable costs associated with
making a legitimate warranty claim against Rinnai which are not otherwise specied
above.
Enquiries relating to Warranty claims for Rinnai products or services must be made by
contacting Rinnai Australia. Contact details are on the back of this document.