Data Sheet

8 Rinnai Continuous Flow and Instantaneous Hot Water Warranty
Warranty Exclusions
No warranties except those implied and that by law cannot be excluded are given by Rinnai
in respect of Goods supplied. Where it is lawful to do so the liability of Rinnai for a breach of
a condition or warranty is limited to the repair or replacement of the Goods, the supply of
equivalent Goods, the payment of the cost of repairing or replacing the Goods or acquiring
equivalent Goods as determined by Rinnai.
All hot water systems
The following exclusions apply to all Rinnai water heating systems. They may cause the
warranty to become void and will result in a service charge and costs of parts (if required):
1. Accidental damage and acts of God.
2. Failure due to abuse or misuse, improper maintenance or failure to maintain.
3. Failure due to incorrect or unauthorised installations.
4. Failure or damage caused by alterations, service or repair work carried out by persons
other than Rinnai Service persons or service agents.
5. Where it is found that there is no fault with the water heater and the issues is related
to the plumbing installation or is due to the failure of water, electric or gas supplies or
corrosive atmosphere.
6. Where the water heater has failed directly or indirectly as a result of excessive water
pressure, negative water pressure (partial vacuum) or water pressure pulsation.
7. Operating the water heater and components when not completely lled with water.
8. This warranty does not apply to water heaters connected to water supplies if the water
chemistry and impurity levels exceed the limits specied in Table 2. Examples of water
supplies where chemistry and impurity levels may exceed the limits specied in Table 2
include but are not limited to private bores, private dams and water from water utilities
where the chemistry is deliberately altered by parties other than the water utility before
supplying the water heater.
9. This warranty applies to water heaters connected to the energy source listed on the
data label of the appliance.
10. This warranty does not apply to damage caused by sludge and/or sediment in the
water supply.