Data Sheet

06 Rinnai Heating Warranty
Warranty Exclusions
No warranties except those implied and that by law cannot be excluded are given by
Rinnai in respect of Goods supplied. Where it is lawful to do so, the liability of Rinnai for a
breach of a condition or warranty is limited to the repair or replacement of the Goods, the
supply of equivalent Goods, the payment of the cost of repairing or replacing the Goods
or acquiring equivalent Goods as determined by Rinnai.
The following exclusions may cause the warranty to become void and will result in a
service charge and costs of parts (if required):
1. Accidental damage and acts of God.
2. Failure due to abuse or misuse, improper maintenance, failure to maintain or improper
storage.
3. Failure due to incorrect or unauthorised installations.
4. Failure or damage caused by alterations, service or repair work carried out by persons
other than Rinnai service persons or service agents.
5. Where it is found that there is no fault with the appliance and the issue is related to
the installation or is due to the failure of electric or gas supplies.
7. The warranty applies only to the components supplied by Rinnai. It does not apply to
components supplied by others, such as, isolating valves, electrical switches, pipe
work, electrical cables, fuses and where applicable, ue systems supplied by others,
but not limited to these.
8. Where the appliance has not been sited in accordance with the installation instructions
or installed such that normal service access is dicult, a service charge will apply. If at
the discretion of the attending service person, access is deemed dangerous service
will be refused. Any work required to gain reasonable access to the appliance will be
chargeable by the attending service person (for example, removal of cupboards,
doors, walls, or the use of special equipment to move components to oor level, but
not limited to these).
9. Where a failed component is replaced under warranty, the balance of the original
appliance warranty will remain eective. The replacement part or appliance does not
carry a new warranty.
10. Rinnai reserve the right to transfer functional components from defective appliances
if they are suitable.
11. Rinnai reserve the right to have the installed product returned to the factory for
inspection.