Installation manual

Rinnai New Zealand Limited Neo Installation Manual: 11906-B
02-11
21
Granule pack installaon
The granules as well as being added to create a more realistic log ame eect (by
diusing the gas ames through the burner ports) also assist in soot prevention and
are CRITICAL to the performance of the heater.
Never pour the granules directly from the pack as dust particles from the plastic bag
may block the ports.
NG installaons
Place the granules evenly across the burner—use the whole pack.
ULPG installaons
Carefully place 30 of the granules as close as possible to the front burner ports as shown on
the diagram below. DO NOT cover any of the front right side ports. It’s important this is done
correctly as incorrect placement can cause high yellow ames (dirty combustion) that may
cause sooting.
It is desirable that the ames touch the granules as this diuses any ‘candling’ eect and
enhances the realistic log burning look of the heater.