User Guide

RH180 Manual 41
Warranty Informaon
The installer is responsible for your water heater’s correct installaon.
Please complete the informaon below to keep for your records:
Purchased from: _________________________________________________________________
Address: _____________________________ Phone: _________________________________
_____________________________
Date of Purchase: __________________________________ Date of Installaon: __________________
Model No.: ________________________________________
Serial No.: ________________________________________
Installed by: ___________________________ Installer’s License No.: _____________________
Consumer Support
Limited Warranty for Hybrid Tank - Tankless
What is covered?
The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is
installed and operated according to Rinnai wrien installaon instrucons, subject to the terms within this
Limited Warranty document. This Limited Warranty applies only to products that are installed correctly.
Improper installaon may void this Limited Warranty. Rinnai strongly suggests that you use a licensed
professional who has aended a Rinnai installaon training class before installing this water heater. This
Limited Warranty coverage as set out in the table below extends to the original purchaser and subsequent
owners, but only while the product remains at the site of the original installaon. This Limited Warranty only
extends to the rst / original installaon of the product and terminates if the product is moved or reinstalled at
a new locaon.
How long does warranty coverage last?
[1] For residenal applicaons the period of coverage is reduced to 3 years on the heat exchanger and 1 year on the tank from date of
purchase when used as a recirculang water heater within a hot water recirculaon loop, where the water heater is in series with a
recirculaon system and all recirculang water ows through the water heater, and where an aquastat / thermostat, mer, or an
on-demand recirculaon system is not incorporated. A system that incorporates a connuous recirculaon due to mer sengs,
excessive heat loss of the loop or aquastat / thermostat seng will be treated as a connuous recirculaon system and have a
reduced warranty of 3 years on the heat exchanger and 1 year on the tank.
On-demand recirculaon is dened as a hot water recirculang loop or system that ulizes exisng hot and cold lines or a
dedicated return line, and only acvates when domesc hot water is used.
[2] Commercial applicaons incorporang any type of recirculaon has a reduced warranty period of 3 years on the heat exchanger.
[3] Domesc hot water must be heated directly within the water heater. When combined with domesc hot water producon the
water heater may be connected to provide space heang either directly or indirectly for distribung heated uid to either a fan coil
or similar appliance for space heang purposes.
Period of Coverage (from date of purchase)
Item
Single Family Residenal
Applicaons
Commercial Applicaons
Domesc Hot Water Only
Combinaon Domesc Hot
Water / Space Heang and
All Other Applicaons [3]
Heat Exchanger 10 years [1] 5 years [2] 3 years
Tank 6 years [1] 1 year 1 year
All Other Parts and Components 3 years 3 years 3 years
Reasonable Labor 1 year