SAPPHIRE Gas Log Flame Fire Operation / Installation Manual MODELS: RIB2310MN/A & RIB2310ML/A This appliance shall be installed in accordance with: • Manufacturer’s Installation Instructions • Current AS/NZS 3000 & AS/NZ 5601 • Local Regulations and Municipal Building Codes This appliance must be installed, serviced and repaired by an Authorised Person. All Rinnai gas products are A.G.A. certified.
Congratulations on the purchase of your Rinnai Sapphire gas log flamefire. We trust you will have many years of comfort and enjoyment from your appliance. BEFORE PROCEEDING WITH THE OPERATION OR INSTALLATION OF YOUR NEW HEATER PLEASE READ THIS MANUAL THOROUGHLY AND GAIN A FULL UNDERSTANDING OF THE REQUIREMENTS, FEATURES AND OPERATION OF YOUR NEW APPLIANCE.
TABLE OF CONTENTS - OPERATION BEFORE YOU START .......................................................................................................................................... 1 INSTALLATION REQUIREMENTS ..................................................................................................................... 1 CERTIFICATION .................................................................................................................................................
BEFORE YOU START INSTALLATION REQUIREMENTS This heater must be installed by an authorised person. The installation must conform to local regulations. The installation must also comply with the instructions supplied by Rinnai. Service and removal must be carried out by an authorised person. CERTIFICATION The Rinnai Sapphire® has been certified by the Australian Gas Association. The AGA Certification Number is shown on the appliance dataplate.
BEFORE YOU START B 1a+b C 6 4 2 A 3 D 1a+b 2 4 1 2 4 2 3 A A 5 E 1a+b 3 6 3 F 8 7 7 7 6 5 6 5 1a+b 8 Note: Standard model fascia shown for illustrative purposes B See Engine and Fascia (Masonry Installations) contents on previous page. 1 Two piece Spigot Adapter 2 Spigot guide panel. 3 Spigot guide rails (x2). 4 Zero Clearance - Top panel. 5 Zero Clearance - Rear panel. 6 Zero Clearance - Left & Right side panels. 7 Base panel.
INSTALLATION RECORD INSTALLERS / GAS FITTERS DETAILS Installers Name: ____________________________________________________________________ Company Name: ____________________________________________________________________ Company Address: ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ Company Contact Details Telephone: ________________________
SAFETY WARNING • Failure to comply with these instructions could result in a fire or explosion, which could cause serious injury, death or property damage. • Improper installation, adjustments, service or maintenance can cause serious injury, death or property damage. Such work must be performed by an authorised person. • The appliance must be installed in accordance with the local gas and electrical authority regulations. • Flue terminal must always vent directly to outdoors.
SAFETY Note: Standard model fascia shown for illustrative purposes The appliance is not intended for use by young children or infirm persons without supervision.Young children should always be supervised to ensure that they DO NOT play with the appliance. DO NOT sit or lean against the heater. DO NOT allow children or elderly persons to sleep in the warm air discharge from the heater.
SAFETY A dedicated 240V earthed 10 Amp power point must be used with this appliance. DO NOT use power boards or double adaptors to operate this appliance. The heater MUST NOT be located below a power socket-outlet. DO NOT place containers of liquid on top of the heater. Water spillage can cause extensive damage to the appliance and create an electrocution hazard. DO NOT place articles on or against this appliance. m 7 5 0 m DO NOT CONNECT TO AN LPG GAS CYLINDER INDOORS.
ABOUT YOUR HEATER GENERAL DESCRIPTION Your Sapphire is a burning log effect, gas space heating appliance with natural draft combustion system, intended for use with Natural Gas, Propane and ULPG. The Burning log effect is achieved using one single main burner with strategically placed, 'life like', imitation logs and granules. Temperature control is achieved by pressing the up or down marked arrows on the manual control switch or via a cordless wall mounted remote control thermostat / timer.
ABOUT YOUR HEATER DESIGN FEATURES 1 4 5 a b c d 2 3 6 1 7 5 7 4 8 2 3 6 7 7 1 Rinnai Sapphire Heater 2 Push button control panel a ON / OFF (Standby) button b Power / operation indicator c Flame Up button d Flame Down button 3 Glass dress guard (standard model) / Mesh dress guard (classic model) 4 Flame window - artificial log set and burn media 5 Warm air discharge vent 6 Return air vent 7 Alternative power cable outlet location on front panel can be left or right handed 8 Optional Radio Frequ
CONTROL PANEL OPERATION TO TURN YOUR HEATER ON BEFORE PROCEEDING ENSURE THE GAS AND ELECTRICITY ARE TURNED ON. NOTE When the heater is in the OFF condition (the power supply connected and switched ON but the heater turned OFF) the Power Indicator will be extinguished, this is normal. The 'Push Button Control Panel' is located at the top left edge of the heater. Step 1. Press ‘ON’/‘OFF’ button a once. The electronic ignition sparker will be able to be heard. Step 2.
REMOTE / THERMOSTATIC CONTROLLED OPERATION For further enhanced comfort and convenience the Sapphire heater can be both remotely and thermostatically controlled through the use of a wireless wall mountable controller / thermostat. The wireless controller / thermostat is an optional extra available through your Rinnai stockist. DISPLAY LAYOUT & FEATURES 1 Time of day with ‘AM’ or ‘PM’ display Displays time of the day in hours and minutes, ‘AM’ or ‘PM’.
REMOTE / THERMOSTATIC CONTROLLED OPERATION REMOTE CONTROLLER - SYNCHRONISATION. NOTE Before proceeding with synchronisation ensure that the gas and electricity are connected. Synchronisation must be carried out when a new controller has been purchased. Two controllers CAN NOT be used at the same time! The heater will not respond the controller until synchronisation has been carried out. Synchronisation of Controller & The Heater Step 1).
REMOTE / THERMOSTATIC CONTROLLED OPERATION REMOTE CONTROLLER - AUTOMATIC OPERATION Setting the Current Time and Day of the Week STEP 1 STEP 2 STEP 3 10 UP A/M T OK UP P PWR A/M OK T DOWN UP P PWR A/M T DOWN OK P PWR DOWN 11 14 15 Step 1. With the controller ‘OFF’, press and hold the ‘T’ button ‘HOUR’ and ‘AM or PM’ will flash. NOTE 14 for approximately 2 seconds.
REMOTE / THERMOSTATIC CONTROLLED OPERATION WIRELESS CONTROLLER / THERMOSTAT The wireless controller is designed to be wall mounted on a bracket, (bracket supplied with the controller), within 20m of the heater. The controller houses the thermostat which senses room temperature and communicates back to the Sapphire heater via Radio Frequency. The ideal position for the controller is: Controller Specifications • Away from direct sunlight. Battery: 2 x AA batteries.
REMOTE / THERMOSTATIC CONTROLLED OPERATION Additional information about Remote Thermostat Control Operation Character Diagnostic Check. To check the display characters on the remote control turn the controller 'off' by pressing the 'PWR' button then press P - T - T - OK in rapid succession. UP UP A/M T OK P PWR A/M T OK P PWR DOWN DOWN The remote will then commence automatically cycling through all the display characters, finally displaying the full screen as shown below.
REMOTE / THERMOSTATIC CONTROLLED OPERATION TO TURN YOUR HEATER ON WITH REMOTE / THERMOSTATIC CONTROL BEFORE PROCEEDING ENSURE THE GAS AND ELECTRICITY ARE TURNED ON. NOTE Before remote / thermostatic control can be used the heater must be taken out of the OFF/STANDBY condition (supply connected and switched ON but the heater turned OFF), do this as follows: Press ‘ON’/‘OFF’ button a once the electronic ignition sparker will be able to be heard. Step 1.
REMOTE / THERMOSTATIC CONTROLLED OPERATION Automatic Timer Mode • In automatic timer mode temperature is regulated to the programmed level and time. • Time and day of week MUST BE set. STEP 1 STEP 2 10 UP A/M T UP OK P PWR A/M T DOWN OK P PWR DOWN 13 15 Step 1. With the controller turned ‘ON’, press and release the ‘A/M’ button on the LCD. Step 2. At any time press the ‘UP’ button increments of 1°C.
REMOTE / THERMOSTATIC CONTROLLED OPERATION Flame Height And Fan Speed The flame height and fan speed are not individually adjustable. Flame height and fan speeds are selected by the microprocessor according to the difference between the set temperature and the ambient temperature of the room. The fan speed automatically adjusts to the corresponding flame height. The fan speed is not able to be selected by the operator.
REMOTE / THERMOSTATIC CONTROLLED OPERATION STEP 4 STEP 6 STEP 5 10 10 UP A/M T OK UP P PWR A/M T DOWN OK UP P PWR DOWN A/M 15 OK T P PWR DOWN 16 15 Step 3. Press the ‘OK’ button 11 to enter the selected day range. The LCD will display ‘PROG’. ‘P1’ and the ‘TIME’ + ‘HOUR’ + ‘AM’ will flash. Step 4. To select the ‘ON’ hour for ‘P1’ push the ‘UP’ button 10 or ‘DOWN’ button 15 until the desired hour is chosen, note that AM or PM is chosen by cycling through the 12 hour range. Step 5.
CARE AND MAINTENANCE Your heater needs very little maintenance, but the following information will help you to keep it looking good and working efficiently. DO NOT attempt to clean the heater while the appliance is hot or operating. IMPORTANT All parts of the heater can be cleaned using a soft, damp cloth. DO NOT use solvents or abrasives to clean any parts. DO NOT spray aerosols in the vicinity of the heater whilst in operation. DO NOT place articles on or against this heater.
CARE AND MAINTENANCE TROUBLE SHOOTING CHECKLIST Not plugged in or turned off Mains power failure (Initial Install) Air in gas pipe Air in hose Ignition failure Flat battery for remote control Gas supply turned off Gas escape Inadequate flue system Insufficient gas pressure Log Misalignment Normal operation Fault Condition *Remote not working Glass, Streaky lines Glass, Condensating Severe sooting Minor soot deposits Fan Not Working Probable Cause Smell of gas Fault Condition Burners fail to igni
NOTES Rinnai Australia 21 Sapphire Operation & Installation Manual
TABLE OF CONTENTS - INSTALLATION SPECIFICATIONS ............................................................................................................................................... 23 GENERAL SPECIFICATIONS .......................................................................................................................... 23 DIMENSIONS ......................................................................................................................................................
SPECIFICATIONS GENERAL SPECIFICATIONS Model RIB2310MN/A RIB2310ML/A Model Name Sapphire Gas Log Flame Fire Features Inbuilt or Freestanding Gas Space Heater Burning log effect Glass front Convection Fan, top warm air outlet Glass dress guard (standard model) Mesh dress guard (classic model) Installation Inbuilt Masonry, Inbuilt Zero Clearance and Freestanding options Combustion Method Bunsen type burner Flue - Masonry (if required) Flue - Freestanding & zero clearance FlexiLiner diameter.
DIMENSIONS C A B D A F B J MASONRY D F J ZERO CLEARANCE E E I G I C H H C A B D C A F B D F J J CONSOLE PLINTH E E I G G I H H Note: Standard model fascia shown for illustrative purposes External Dimensions - Flue Centre MODEL Standard Masonry B C 865mm 660mm 359mm D 62mm E F G H I J 691mm 589mm - 305mm 45mm 235mm - Classic 865mm 701mm 359mm 76mm 691mm 589mm 305mm 45mm 235mm Standard 865mm 660mm 363mm 62mm 795mm 650mm 280mm 305mm 45mm 24
HEATER LOCATION GENERAL LOCATION INFORMATION • When positioning the heater, the main variables governing the location are Flueing and Warm Air Distribution. • This heater must not be installed where curtains or other combustible materials could come into contact with it. In some cases curtains may need restraining. Refer to page 5 and page 6 for additional safety consideration.
HEATER LOCATION ENCLOSURE REQUIREMENTS Masonry Fireplace The appliance must be positioned within the fireplace on a flat level surface. If the appliance is elevated from the ground within the structure, a base must be constructed using suitable material with supporting joists capable of supporting a minimum of 1.5 times the weight of the appliance. Zero Clearance In-built installation Framework of the installation must conform to local building codes. Non-combustible materials need not be used.
HEATER ENGINE - GENERAL INSTALLATION GAS SUPPLY WARNING Gas pipe sizing must consider the gas input to this appliance as well as all other gas appliances in the premises. The gas meter and regulator must be specified for the total gas rate. A suitable sizing chart such as the one in AS 5601 should be used. Confirm correct gas type (see labels located on top or rear panels). Refer to local gas authority for confirmation of gas type if you are in doubt.
HEATER ENGINE - GENERAL INSTALLATION ELECTRICAL SUPPLY If a power point is used it MUST BE 240 V, rated at 10A and MUST BE earthed. This power point MUST NOT be located above the heater. Alternatively the appliance can be direct wired if the power supply is to be concealed. The heater engine is fitted with a 1.5 m power cord and three pin plug 7a which exits the appliance from the rear panel at the lower left.
HEATER ENGINE - GENERAL INSTALLATION FLUEING WARNING The following diagrams illustrate the flue installation options that are available for the Sapphire flame. Only the genuine Rinnai Flamefire (FLF) flue is certified as part of the Rinnai Sapphire space heaters. Only an authorised person must install, service and remove the Rinnai Sapphire space heater & flue system.
MASONRY FLUE INSTALLATION Two masonry flue installation options available. These are Open Chimney and Lined Chimney. An ‘Open Chimney’ installation uses the natural draft properties of a sound chimney along with the addition of an approved chimney plate and cowl to provide the flueing for the heater.
HEATER ENGINE INSTALLATION - MASONRY MASONRY INSTALLATION OVERVIEW IMPORTANT Step 1. Step 2. Step 3. Step 4. Step 5. Step 6. Read this manual thoroughly and gain a full understanding of the requirements before undertaking installation. Ensure gas supply to heater is turned off for the first stages of this instruction. Step 7. Step 8. Step 9. Step 10. Step 11. Prepare Site - p.31 Unpack The Heater Engine - p.31 Preparing Heater Engine - p.31 Positioning the Heater Engine - p.
HEATER ENGINE INSTALLATION - MASONRY Step 4. Positioning the Heater Engine Place the heater engine in front of the fireplace enclosure. HINT A panel from the cardboard packing carton placed on the floor underneath the heater will help prevent possible damage to flooring. Step 5. Connect Electrical Supply Plug in the 3 pin connector if electrical connections inside the fireplace. D Step 6. Prepare Gas Supply Remove the threaded brass plug from the S/S flexi pipe consumer gas supply pipe. Step 7.
HEATER ENGINE INSTALLATION - ZERO CLEARANCE ZERO CLEARANCE INSTALLATION OVERVIEW IMPORTANT Step 1. Step 2. Step 3. Step 4. Step 5. Step 6. Step 7. Read this manual thoroughly and gain a full understanding of the requirements before undertaking installation. Ensure gas supply to heater is turned off for the first stages of this instruction. Step 8. Step 9. Step 10. Step 11. Step 12. Step 13. Prepare Site - p.33 Assemble Zero Clearance Box. - p.33 Fitting Zero Clearance Box Into Cavity - p.
HEATER ENGINE INSTALLATION - ZERO CLEARANCE Step 3. Fitting Zero Clearance Box Into Cavity I Slide zero clearance box assembly into the cavity, ensuring the gas and electricity supplies are accessible. CAUTION When preparing a cavity / frame for a zero clearance installation the total cavity depth MUST also include the thickness of the external cladding I , as the zero clearance box MUST BE installed flush with the cladding surface, failure to do this will cause misalignment of the flueing.
HEATER ENGINE INSTALLATION - ZERO CLEARANCE Step 6. Positioning the Heater Engine Place the heater engine in front of the zero clearance box / cavity. HINT A panel from the cardboard packing carton placed on the floor underneath the heater engine will help prevent possible damage to flooring. L A N O P Step 7. Connect Electrical Supply Plug in 3 pin connector if electrical connections are inside the fireplace. Step 8.
HEATER ENGINE INSTALLATION - CONSOLE FREESTANDING CONSOLE INSTALLATION OVERVIEW IMPORTANT Step 1. Step 2. Step 3. Step 4. Step 5. Read this manual thoroughly and gain a full understanding of the requirements before undertaking installation. Ensure gas supply to heater is turned off for the first stages of this instruction. Step 6. Step 7. Step 8. Step 9. Step 10. Prepare Site - p.36 Unpack Heater Engine & Console Kit - p.36 Assemble & Secure Pillar Assembly - p.
HEATER ENGINE INSTALLATION - CONSOLE Step 4. Attach Spigot Adaptor & Panels To Heater Engine J G1 G K H H G2 I Assemble the spigot adaptor halves G1 and G2 , secure together with 4 x screws (supplied). Drill 4 x Ø 3.2mm holes in the pre pressed location dimples on the top and back of the heater engine, then fit the flue spigot adaptor G to the heater engine top and rear panels using 4 - 8g x 10mm self tapping screws (supplied). Fit the rear panel H using 9 - 8g x 10mm self tapping screws (supplied).
HEATER ENGINE INSTALLATION - CONSOLE Step 7. Connect Electrical Supply Plug in 3 pin connector, if a general purpose outlet (power point) is used. Step 8. Connecting Gas Firmly grasp the S/S flexi pipe E and bend at 90° approximately mid way to line up with the gas control valve inlet N then attach pipe to gas control valve and tighten. Step 9. Leak Testing Turn gas back ON and leak test appliance connection. CAUTION Use a soapy solution to test all gas connections.
HEATER ENGINE INSTALLATION - PLINTH FREESTANDING PLINTH INSTALLATION OVERVIEW IMPORTANT Read this manual thoroughly and gain a full understanding of the requirements before undertaking installation. Ensure gas supply to heater is turned off for the first stages of this instruction. Step 1. Step 2. Step 3. Step 4. Step 6. Step 7. Step 8. Step 9. Step 10. Prepare Site - p.39 Unpack Heater Engine & Console Kit - p.39 Assemble & Secure Plinth Assembly - p.
HEATER ENGINE INSTALLATION - PLINTH Step 4. Attach Spigot Adaptor & Panels To Heater Engine K H1 H L I I H2 J Assemble the the spigot adaptor halves H1 and H2 , secure together with 4 x screws (supplied). Drill 4 x Ø 3.2mm holes in the pre pressed location dimples on the top and back of the heater engine, then fit the flue spigot adaptor H to the heater engine top and rear panels using 4 - 8g x 10mm self tapping screws (supplied).
HEATER ENGINE INSTALLATION - PLINTH Step 7. Connect Electrical Supply Plug in 3 pin connector, if a general purpose outlet (power point) is used. Step 8. Connecting Gas Firmly grasp the S/S flexi pipe F and bend at 90° approximately mid way to line up with the gas control valve inlet O then attach pipe to gas control valve and tighten. Step 9. Leak Testing Turn gas back ON and leak test appliance connection. CAUTION Use a soapy solution to test all gas connections.
COMPLETING HEATER INSTALLATION PREPARING FOR COMMISSIONING D E C B A H F G Step 1. Removing the Burner Box Glass Loosen but do not remove the two retaining screws A for the bottom burner box glass clamp B . While supporting the burner box glass panel in place, completely unscrew and remove the two retaining screws D and the top burner box glass clamp E . Then lift burner box glass panel C away and place it safely aside where it can not get damaged. Step 2.
COMPLETING HEATER INSTALLATION Step 3. Installing the Log Set and Burner Granules For clarity the drawings are displayed without showing the entire heater. NOTE DO NOT remove the burner from heater engine to install the log set. Use extreme care when handling the Log Set components, they are made from a very fragile high temperature material and will damage if handled roughly. Only remove the components from their packaging as required. 1 Log 1 .
COMPLETING HEATER INSTALLATION COVERING PORTS For best flame effect carefully place the granular burner medium over and around the front burner ports. It is desirable that the gas jet is diffused by the granules, this will reduce any 'candling' effect of the flame enhancing the realistic log burning look of the heater.
COMPLETING HEATER INSTALLATION Step 7. Connect the Push Button Control Panel A B Classic Fascia Standard Fascia Carefully pick up fascia assembly, taking care not to tilt the standard model fascia on it's edge as the glass may slide out from the stand off posts.
COMPLETING HEATER INSTALLATION COMMISSIONING THE APPLIANCE WARNING The gas type codes and gas pressures for this appliance MUST BE checked and set in accordance with these instructions when the appliance is installed, OR after the replacement of any component or reassembly after service. GAS CONTROL VALVE Step 9. To check and set burner pressures: 1. Refer to the data plate located on the front left panel of the heater engine for correct gas pressure settings. 2.
COMPLETING HEATER INSTALLATION ATTACHING FASCIA ASSEMBLY Step 12. Attach the Fascia to the Heater Engine F D Standard Fascia C A E Rear View of Fascias for reference B A Classic Fascia Locate and remove the two 8g - 10mm fascia assembly securing screws A pre-positioned in the fascia mounting tabs B on the heater engine body. NOTE These screws have been pre-inserted by the manufacturer to ensure correct threading of the fascia securing tabs.
COMPLETING HEATER INSTALLATION ATTACHING DRESS GUARD TO CLASSIC FASCIA ASSEMBLY A B B A The mesh dress guard of the classic model fascia is held in place by four slotted tabs (two on each side) A which lock into four slots B on the front of the fascia. ABNORMAL FLAME PATTERN Each Rinnai Flame Fire heater has a distinct flame pattern. The flame should look the same every time you start your heater, after an initial warm up period of approximately 15 minutes.
(BROWN) (BROWN) 49 (GREEN) !#4)6% .%542!, /( 37)4#( (GRN/YLW) (BLUE) (BROWN) (BLUE) 0 . )335% (BLACK) -ODULATING #OIL 'AS #ONTROL &53% ! 6 &!. -/4/2 (BLACK) (GREY) (GREY) (YELLOW) (YELLOW) (RED) (BLACK) 3PARKER (IGH 3PEED -EDIUM 3PEED #/.42/, 5.)4 (BROWN) 3PARKER %ARTH (BROWN) (RED) &LAME 2OD (BLUE) (GRN/YLW) (BROWN) (WHITE) Rinnai #/.42/, 0!.%, 2%#%)6%2 # ! " ,% # ! 4 )'.)4)/.
CHECKLIST INSTALLATION AND COMMISSIONING CHECKLIST • Complete the Installation Check List and the Installer details below. • Instruct customer on the Sapphire operation. • Ensure the customer understands the content of this manual. NOTE WARNING Advise the customer that during the initial burning period of approximately 2 hours, some smoke and odour may be experienced. During this period the heater should be operated on ‘High’ and the space being heated should be well ventilated.
NOTES Rinnai Australia 51 Sapphire Operation & Installation Manual
NOTES Rinnai Australia 52 Sapphire Operation & Installation Manual
CONTACT INFORMATION Australia Pty. Ltd. Internet: www.rinnai.com.au E-mail: enquiry@rinnai.com.au ABN 74 005 138 769 Head Office National Help Lines 10-11 Walker Street, Braeside, Victoria 3195 P.O. Box 460 Tel: (03) 9271 6625 Fax: (03) 9271 6622 Sales & Service Tel: 1300 555 545* Fax: 1300 555 655* *Cost of a local call Higher from mobile or public phones.
