Operating Guide

Why Rinnai?
With a pioneering history of creating value-added products in step with the demands of a changing world, Rinnai
employs more than 600 research and development engineers. Their talent and vision is supported by an uncompromised
focus on quality in design and manufacturing. Advanced automation and precision assembly processes make Rinnai’s
manufacturing facilities an industry model for efficiency, and extensive inspection and testing protocols dictate that every
product undergo a series of live fire testing before being shipped.
Throughout the world, our standards for quality remain unsurpassed.
All Rinnai factories are ISO 9001 and/or ISO 14001 certified.
A TRADITION OF TRUE RELIABILITY.
For nearly 100 years, we at Rinnai have been fiercely committed to
delivering nothing less than our absolute best. Through TEAMWORK,
TECHNOLOGY AND INNOVATION, we’ve become one of the world’s
largest gas appliance manufacturers, specializing in high-eciency
residential and commercial TANKLESS WATER HEATERS and HOME
HEATING SOLUTIONS. With headquarters in Japan and a network of
20 subsidiaries and 86 sales oces in 13 countries, Rinnai’s presence
and influence have a global impact.
22
Established in 1974, our U.S. and Canadian operations continue to expand with employees engaged in sales,
marketing, customer service, application engineering, technical support and more. In 2001, we opened our Peachtree
City, Georgia office. Today this facility is a state-of-the-art assembly, distribution, research and training center. What’s
more, Rinnai America is one of the few tankless water
heater manufacturers with its own state-of-the-art CSA
Certified Testing Laboratory, including CSA accredited
lab technicians. All our products have been approved by
the Canada Standards Association (CSA) and adhere to
the strict standards of the American National Standards
Institute (ANSI).
For Rinnai, reliability is a commitment to excellence that’s
built into every product we make. The result is nothing less
than the world’s most efficient, longest-lasting tankless
water heaters and home heating solutions.
Wi-Fi
Ready!
Wi-Fi
Ready!