Warranty

VC Series Manual 45
What is covered?
The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is
installed and operated according to Rinnai wrien installaon instrucons, subject to the terms within this
Limited Warranty document. This Limited Warranty applies only to products that are installed correctly.
Improper installaon may void this Limited Warranty. In order for this warranty to apply, it is required that you
use a licensed professional who has aended a Rinnai installaon training class before installing this water
heater. This Limited Warranty coverage as set out in the table below extends to the original purchaser and
subsequent owners, but only while the product remains at the site of the original installaon. This Limited
Warranty only extends to the rst / original installaon of the product and terminates if the product is moved or
reinstalled at a new locaon.
What will Rinnai do?
Rinnai will repair or replace the covered product or any part or component that is defecve in materials or
workmanship as set forth in the above table. Rinnai will pay reasonable labor charges associated with the repair
or replacement of any such part or component during the term of the labor warranty period. All repair parts
must be genuine Rinnai parts. All repairs or replacements must be performed by a licensed professional that is
properly trained, state qualied or licensed to do the type of repair.
Replacement of the product may be authorized by Rinnai only at its sole discreon. Rinnai does not authorize
any person or company to assume for it any obligaon or liability in connecon with the replacement of the
product. If Rinnai determines that repair of a product is not possible, Rinnai may replace the product with a
comparable product at Rinnai’s sole discreon. The warranty claim for product parts and labor may be denied if
a component or product returned to Rinnai is found to be free of defects in material or workmanship; damaged
by improper installaon, use or operaon; or damaged during return shipping.
Limited Warranty for Luxury Series RL75, RL94, RLX94i
*1+ Period of coverage is reduced to 3 years from date of purchase when used as a circulang water heater within a hot water circulaon
loop, where the water heater is in series with a circulaon system and all circulang water ows through the water heater, and
where an on-demand recirculaon system is not incorporated.
On-demand recirculaon is dened as a hot water recirculang loop or system that ulizes exisng hot and cold lines or a dedicated
return line, and only acvates when hot water is used. It can be acvated by a push buon, moon sensor, or voice acvaon but
not by a temperature sensor. A mer added to a standard recirculang pump is not considered as on-demand.
*2+ Period of coverage is reduced to 5 years from date of purchase if the Rinnai water heater temperature seng exceeds 160° F (71°C).
*3+ Labor coverage is extended to 5 years in residenal applicaons and to 2 years in commercial applicaons if the product is registered
within 30 days (except registraon is not required in California and Quebec) and/or if the other condions above in the Residenal
Applicaons and Commercial Applicaons secons are sased.
NOTE: The integrated controller on indoor models has a 1 year warranty on parts.
Item
Period of Coverage (from date of purchase)
If used for both residenal water
heang and space heang purposes
Commercial Applicaons Residenal Applicaons
Heat Exchanger 12 years *1+ *2+ 10 years *1+ *2+ 5 years *1+
All Other Parts and Components
5 years *1+ 5 years *1+ 5 years *1+
Reasonable Labor 1 year *3+ 1 year *3+ 1 year *3+
How long does coverage last?