Warranty
Table Of Contents
VC Series Manual 45
What is covered?
The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is
installed and operated according to Rinnai wrien installaon instrucons, subject to the terms within this
Limited Warranty document. This Limited Warranty applies only to products that are installed correctly.
Improper installaon may void this Limited Warranty. In order for this warranty to apply, it is required that you
use a licensed professional who has aended a Rinnai installaon training class before installing this water
heater. This Limited Warranty coverage as set out in the table below extends to the original purchaser and
subsequent owners, but only while the product remains at the site of the original installaon. This Limited
Warranty only extends to the rst / original installaon of the product and terminates if the product is moved or
reinstalled at a new locaon.
What will Rinnai do?
Rinnai will repair or replace the covered product or any part or component that is defecve in materials or
workmanship as set forth in the above table. Rinnai will pay reasonable labor charges associated with the repair
or replacement of any such part or component during the term of the labor warranty period. All repair parts
must be genuine Rinnai parts. All repairs or replacements must be performed by a licensed professional that is
properly trained, state qualied or licensed to do the type of repair.
Replacement of the product may be authorized by Rinnai only at its sole discreon. Rinnai does not authorize
any person or company to assume for it any obligaon or liability in connecon with the replacement of the
product. If Rinnai determines that repair of a product is not possible, Rinnai may replace the product with a
comparable product at Rinnai’s sole discreon. The warranty claim for product parts and labor may be denied if
a component or product returned to Rinnai is found to be free of defects in material or workmanship; damaged
by improper installaon, use or operaon; or damaged during return shipping.
Limited Warranty for Luxury Series RL75, RL94, RLX94i
*1+ Period of coverage is reduced to 3 years from date of purchase when used as a circulang water heater within a hot water circulaon
loop, where the water heater is in series with a circulaon system and all circulang water ows through the water heater, and
where an on-demand recirculaon system is not incorporated.
On-demand recirculaon is dened as a hot water recirculang loop or system that ulizes exisng hot and cold lines or a dedicated
return line, and only acvates when hot water is used. It can be acvated by a push buon, moon sensor, or voice acvaon but
not by a temperature sensor. A mer added to a standard recirculang pump is not considered as on-demand.
*2+ Period of coverage is reduced to 5 years from date of purchase if the Rinnai water heater temperature seng exceeds 160° F (71°C).
*3+ Labor coverage is extended to 5 years in residenal applicaons and to 2 years in commercial applicaons if the product is registered
within 30 days (except registraon is not required in California and Quebec) and/or if the other condions above in the Residenal
Applicaons and Commercial Applicaons secons are sased.
NOTE: The integrated controller on indoor models has a 1 year warranty on parts.
Item
Period of Coverage (from date of purchase)
If used for both residenal water
heang and space heang purposes
Commercial Applicaons Residenal Applicaons
Heat Exchanger 12 years *1+ *2+ 10 years *1+ *2+ 5 years *1+
All Other Parts and Components
5 years *1+ 5 years *1+ 5 years *1+
Reasonable Labor 1 year *3+ 1 year *3+ 1 year *3+
How long does coverage last?