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QUALITY AND SUPPORT
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TECHNICAL
SUPPORT
100 Years of
Smart Comfort
For nearly a century, Rinnai has been fiercely committed to delivering
a smarter kind of comfort. With headquarters in Japan and a network of
20 subsidiaries and 86 sales offices in 13 countries, this commitment has
made us one of the world’s largest gas appliance manufacturers. Our
value-added products continue to stay in step with the demands
of a changing world.
The Highest
Standards of Quality
Rinnai employs more than 600 research and development engineers,
all focused on uncompromising quality in design and manufacturing.
Advanced automation and precision assembly processes have made
our manufacturing facilities an industry model for efficiency. Throughout
the world, our standards for quality remain unsurpassed.
• Every product undergoes live testing before shipping
• One of the few tankless water heater manufacturers with its own
state-of-the-art Canadian Standards Association Certified
Testing Laboratory, including CSA accredited lab technicians
• All products have been approved by the CSA and adhere to the strict
standards of the American National Standards Institute (ANSI)
A World of
Support
Behind You
Beyond manufacturing the highest-
quality products, our people stand
behind all that we make—before,
during and long after installation.
• 24/7/365 technical support
for professionals
• National network of
independent dealers
• On-sta engineers who
can assist with choosing the
right products and sizes
Endless
Quality and Support