Symmetry RDV3610 Operation Manual Recommended for a new build installation into a false (mock) chimney. Not suitable for retrofitting into an existing masonry fireplace. • Appliance must be installed with a Rinnai supplied flue system. • Appliance must be installed, commissioned and serviced by a licensed tradesperson in accordance with these instructions and all applicable local rules and regulations. • Please retain this manual for future reference.
Limited Warranty Rinnai brings you peace of mind with a 2 year minimum warranty. TERMS AND CONDITIONS 1. During the 24 month period from date of purchase and subject to clauses 2 and 3 below, Rinnai New Zealand Limited (“Rinnai”) will, at its own discretion, either replace or repair any defective product at no charge to the customer. 2. This warranty covers manufacturing defects only.
Contents Introduction 4 Safety 5 Installation process 6 Clearances 7 Mantels, surrounds, and hearths 8 General information 9 Wireless controller 12 Operation of your RDV3610 13 Modes of operation 14 Programming your controller 15 Operation using the controller 17 Operation without the controller 18 Troubleshooting 19 Abnormal flame pattern 20 Optional accessories 21 Commissioning 23 Installer details 23 WARNING Improper installation, adjustment, alteration, service or maint
Introduction Heat your home with four-star efficiency By installing a Rinnai Symmetry RDV3610 you can be confident that you are choosing an incredibly efficient and safe heating source for your home. The Rinnai Symmetry RDV3610 was awarded a four plus star energy rating after vigorous testing by the Australian Gas Association for energy efficiency and safety. Heat additional rooms in your home with heat ducting capacity. 7.5 kW heat output will warm up large areas.
Safety WARNING • • • • • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Installation process Basic outline of the installation steps and trades required. Builder Constructs frame. Electrician Installs electrical connection. Standard electrical termination is to the right hand side of the appliance. Gasfitter Installs flue, completes gas connection and completes installation of the Symmetry. Builder Installs cladding.
Clearances The appliance must not be installed where curtains or other combustible materials could come into contact with the heater. In some cases curtains may need restraining. The clearances listed below are minimum clearances unless otherwise stated. There are further details on mantel and surround clearances on the next page.
Mantels, surrounds, and hearths B - Mantel depth Min Vertical Clearance 400mm AMinimum - Mantel height from top of fireplace D - Surround projection C - Surround from side of fireplace A mantel and surround are allowed providing they are outside the minimum clearances shown below. A Mantel height from top of fireplace 400 mm minimum B Mantel depth at 400 mm (vertical clearance) 300 mm maximum For every 50 mm of added mantel depth, there must be an additional 100 mm of vertical clearance.
General information Before operation Read these instructions to get an overview of how to operate, maintain and service your Rinnai Symmetry RDV3610. Cladding and finishes The Symmetry RDV3610 comes in two framing options; framed and frameless. Framed is best suited to a dry wall/plaster finish, the frameless option suits cladding with a finished edge such as tiles, brick or polished granite. Both options are shown below to highlight the difference.
General information Heat transfer kit The heat transfer ducting kit is available as an optional accessory. This allows heat from the Symmetry RDV3610 to be transferred to another area of the house. It is best to install the kit at the same time as the fire due to the additional space required for installation. The heat transfer kit must be installed by a licensed tradesperson.
General information Soot deposits Small soot deposits (carbon deposition) on the log set or class is normal. Significant build up however is not normal and will require a service call. Refer to the Troubleshooting section for further information. TV installation above fireplace If installing a flat screen TV above the fire the main issue is heat. Heat from the fire and heat from the flueing components that sit behind the TV, especially if recessed.
Wireless controller Your wireless controller is designed to be wall mounted on a bracket (supplied with the controller) within 10 m of the fire. The controller houses the thermostat that senses the room temperature and communicates information back to the Symmetry RDV3610 via radio frequency. It needs to be positioned in the same room as the Symmetry RDV3610 and the area that requires heating—a place not subject to temperature fluctuation.
Operation of your RDV3610 Child lock The controller has a built-in child lock function that requires pressing two buttons simultaneously. This function cannot be overridden. To turn the controller on, press PWR and OK at the same time. Pressing PWR will switch the controller off. Fan On start-up, the fan will start approximately four minutes after the heater is switched on. This delay is to reduce the amount of cold air being pushed out into the room.
Modes of operation Manual mode • • Temperature can be set at any level Time and day of week does not need to be set With the controller turned on, press and release the A/M button until the word ‘MANUAL’ appears on the LCD. Press and hold the ‘UP’ and ‘DOWN’ buttons to increase/decrease the temperature by 1 °C. Automatic mode • • • Temperature is regulated to a programmed level and time (p.
Programming your controller Setting the clock The clock must be set before the programmed timers will operate. 1. With the controller (heater) off, press ‘T’ for two seconds. 2. Using the ‘UP’ and ‘DOWN’ buttons, adjust the hours to the correct time. Ensure you have the correct time of the day (AM/PM). Press ‘OK’ to accept. 3. Repeat process to adjust the minutes and day of the week.
Programming your controller To begin programming With the controller off, press and hold the ‘P’ button for two seconds to initiate programming. The LCD will display ‘PROG’, ‘Pd’ and the time at which the controller is currently set will flash. Period 1 can now be set. Setting the day of the week 1. Press and release the ‘UP’ or ‘DOWN’ button to change the day of the week. Scrolling order is as follows: MO TU WE TH FR MO TU WE TH FR SA SU SA SU MO TU WE TH FR SA SU 2.
Operation using the controller The wireless controller will be factory set so synchronising will only be necessary if there is an error or if the controller has been purchased separately. Synchronising involves the wireless controller sending a signal to the fire so that it can memorise the certified frequency that it operates on.
Operation without the controller RDV36 Red power LED ON/OFF button Remote sensor receiver If you lose your controller or the batteries go flat after starting, you can still operate your unit. Press and release the ON/OFF button. This will start the electronic spark and the Power LED will be permanently illuminated. The pilot will ignite first and then automatically go to the high setting (stage four modulation). Pressing the ON/OFF button again will turn the unit off.
Troubleshooting Symptom Cause Solution Burner will not light No power present No gas present Power cut Air in gas pipe Ignition failure Ensure power cord is plugged in and turned on Ensure gas supply is turned on Re-ignite after power is restored Purge air—installer to do Repeat ignition steps Smell of gas Leaking gas Turn off gas at meter or LPG cylinder and call installer Small soot deposit on logs Normal operation No action required Severe soot deposits forming on logs or glass Inadequate fl
Abnormal flame pattern Each Rinnai Flame Fire has a distinct flame pattern. This should look the same every time you start your fire, after an initial warm up period of approximately 20 minutes. Abnormal flame performance and/or pattern can indicate a problem with your fire, such as blocked gas injectors or artificial logs/burn media have shifted from when the fire was first installed. There are some warning signs that could indicate a problem.
Optional accessories The following items are available as optional accessories. Interchangeable Outer Frames A selection of sophisticated interchangeable framing choices to suit your décor—these include black granite, silver metal, and black metal. Dress Guard Black integrated mesh, designed to click into place over your fire to protect against touching the hot surface of the glass.
Optional accessories Additional burn media Enhance your flame picture with a Rinnai Rockwool pack. The pack contains fine ceramic fibres that will emit a beautiful glow to look like burning embers. Gasfitter required to install as the unit needs to be partially dismantled to install the Rockwool pack.
Commissioning The installer must complete the installation and commissioning checklist below and make sure this manual is left with you. They must also explain about the use and care of the Symmetry and make sure you understand the safety instructions and operation of the appliance. If operating without a dress guard please follow the safety instructions to prevent the risk of injury. Checklist Appliance positioned in a suitable location (clearances, combustible clearances, mantels and surrounds etc.).
Consumers: Installers: 0800 RINNAI (746 624) 0800 TO RINNAI (86 746 624) Address: 105 Pavilion Drive, Mangere, Auckland PO Box 53177, Auckland Airport, Manukau 2150 Phone: Fax: (09) 257 3800 (09) 257 3899 Email: Website: info@rinnai.co.nz www.rinnai.co.nz All Rinnai appliances meet or exceed the safety standards required by New Zealand gas and electrical regulations.
