SYMMETRY® Gas Log Flame Fire Operation / Installation Manual MODELS: RDV3610ETR, RDV3611ETR This appliance shall be installed in accordance with: • Manufacturer’s Installation Instructions • Current AS/NZS 3000 & AS/NZS 5601 • Local Regulations and Municipal Building Codes This appliance must be installed, serviced and repaired by an Authorised Person. All Rinnai gas products are A.G.A. certified.
Congratulations on the purchase of your Symmetry Heater. We trust you will have many years of enjoyment from your appliance. THIS MANUAL CONTAINS IMPORTANT INFORMATION. FOR SAFETY PLEASE READ CAREFULLY BEFORE PROCEEDING WITH ASSEMBLY, INSTALLATION AND OPERATION OF YOUR NEW FLAME FIRE AND GAIN A FULL UNDERSTANDING OF THE APPLIANCE.
INSTALLATION REQUIREMENTS This heater must be installed by an authorised person. The installation must conform to local regulations. The installation must also comply with the instructions supplied by Rinnai. Service and removal must be carried out by an authorised person. DO NOT modify this appliance. CERTIFICATION The Rinnai Symmetry® has been certified by the Australian Gas Association. The AGA Certification Number is shown on the appliance dataplate.
TABLE OF CONTENTS - OPERATION INSTALLATION REQUIREMENTS ........................................................................................................... ii CARTON CONTENTS ............................................................................................................................... ii CERTIFICATION........................................................................................................................................ ii INSTALLATION RECORD..........................
INSTALLATION RECORD INSTALLERS / GAS FITTERS DETAILS Installers Name: _______________________________________________________________________ Company Name: _______________________________________________________________________ Company Address: _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ Company Contact Details Telephone: _________
ABOUT YOUR HEATER RDV-3610ETR / RDV-3611ETR (N/L) Bevelled Fascia Square Fascia FRONT LAYOUT 1a 2a Cladding support bracket fitted to RDV3611ETR models Only! 3a 12 12 Bevelled Fascia Square Fascia 4b 5 1b 2b 3b 4b 11 9 13 9 10 11 4a RDV3610ETR 4a RDV3611ETR 4a 8 Typical 2 places 14 15 6 7 4a Rinnai Australia 2 RJ45 Connector Operation & Installation Manual
ABOUT YOUR HEATER Unit Features Manual Control Switch Panel 1a Bevelled Fascia Mesh Dress Guard 7 (Removal by qualified persons Only!) 1b Square Fascia Mesh Dress Guard Frame 8 Lintel Stand-Off Brackets 2a Bevelled Fascia Mesh Dress Guard Frame 9 LED Power Indicator 2b Square Fascia Mesh Dress Guard 10 Remote Sensor Receiver 3a Bevelled Fascia Surround 11 ‘ON’ / ‘OFF’ Button 3b Square Fascia Surround 12 (Fitted to RDV3611ETR Models Only!) 4a Bevelled Fascia Manual Control Switch 1
SAFETY • Failure to comply with these instructions could result in a fire or explosion, which could cause serious injury, death or property damage. WARNING • Improper installation, adjustments, service or maintenance can cause serious injury, death or property damage. Such work must be performed by an authorised person. • The appliance must be installed in accordance with the local gas and electrical authority regulations. • Flue terminal must always vent directly to outdoors.
SAFETY • If the supply cord is damaged or requires replacing, it must be replaced by the manufacturer or the manufacturer's agent or similarly qualified person in order to avoid a hazard. WARNING • Heater must not be located immediately below a power socket outlet. • DO NOT connect to an LPG Gas cylinder indoors. • A dedicated 240 V earthed 10 Amp power point must be used with this appliance. • The appliance is not intended for use by young children or infirm persons without supervision.
SAFETY The appliance is not intended for use by young children or infirm persons without supervision. Young children should always be supervised to ensure that they DO NOT play with the appliance. DO NOT allow children or elderly persons to sleep in the warm air discharge from the heater. DO NOT sit or lean against the heater. DO NOT post or allow children to post articles into the louvres of the heater. DO NOT cover or place articles on this heater. DO NOT place articles in front of the louvres.
SAFETY A dedicated 240V earthed 10 Amp power point must be used with this appliance. DO NOT use power boards or double adaptors to operate this appliance. Heater MUST NOT be located below a power socket-outlet. DO NOT place containers of liquid on top of the heater. Water spillage can cause extensive damage to the appliance and create an electrocution hazard. DO NOT place articles on or against this appliance. Turn the heater ‘OFF’ after use.
ABOUT YOUR CONTROLLER TO TURN YOUR HEATER ON BEFORE PROCEEDING ENSURE THE GAS AND ELECTRICITY ARE TURNED ON. NOTE When the heater is in the OFF condition (the power supply connected and switched ON but the heater turned OFF) the Power Indicator will be extinguished, this is normal. The 'Push Button Control Panel' is located at the top left edge of the heater. Step 1. Press ‘ON’/‘OFF’ button a once. The electronic ignition sparker will be able to be heard. Control for square fronted fascia a b Step 2.
REMOTE / THERMOSTAT CONTROL For further enhanced comfort and convenience the Symmetry heater can be both remotely and thermostatically controlled through the use of a wireless wall mountable controller / thermostat. The wireless controller / thermostat is an optional extra available through your Rinnai stockist. DISPLAY LAYOUT & FEATURES 3 5 1 Time of day with ‘AM’ or ‘PM’ display Displays time of the day in hours and minutes, ‘AM’ or ‘PM’. The time is displayed when the thermostat is ‘ON’ or ‘OFF’.
REMOTE / THERMOSTAT CONTROL REMOTE CONTROLLER - BATTERY INSTALLATION Carefully remove the battery compartment cover panel from the rear of your controller hand-set and insert the two AA batteries supplied ensuring that '+' and '-' polarity is correct. After installing the batteries your remote control will display an 'Initial Set-up Screen' with the current room temperature in °C, a default time setting of and the default day of the week set to ‘MO’ - Monday.
REMOTE / THERMOSTAT CONTROL Change between Celsius - °C and Fahrenheit - °F The thermostat temperature display can be set to °C or °F. The default is °C. With the controller ‘OFF’, press the following sequence of buttons: ‘P’ > ‘T’ > ‘T’ ‘A/M’ to toggle between °C or °F. Change between manual, automatic and flame modes Press and release the ‘A/M’ button. The unit first lights the pilot and then after a short period switches to the ‘HIGH’ flame setting. To turn ‘OFF’ press and release the ‘PWR’ button once.
REMOTE / THERMOSTAT CONTROL To adjust time for Daylight Saving time To adjust time or to adjust for daylight savings follow Steps 1 and 2 then press ‘OK’ button 11 , three times to keep the minutes and the current day. NOTE When changing batteries all settings will be lost and the controller will revert back to the 'Initial setup screen'. Re-setting of time, date and programming will be necessary.
REMOTE / THERMOSTAT CONTROL Additional information about Remote Thermostat Control Operation Character Diagnostic Check. To check the display characters on the remote control turn the controller 'off' by pressing the 'PWR' button then press P - T - T - OK in rapid succession. UP UP A/M T OK P PWR A/M T OK P PWR DOWN DOWN The remote will then commence automatically cycling through all the display characters, finally displaying the full screen as shown below.
REMOTE / THERMOSTATIC CONTROLLED OPERATION TO TURN YOUR HEATER ON WITH REMOTE / THERMOSTATIC CONTROL BEFORE PROCEEDING ENSURE THE GAS AND ELECTRICITY ARE TURNED ON. NOTE a a b Before remote / thermostatic control can be used the heater must be taken out of the OFF/ STANDBY condition (supply connected and switched ON but the heater turned OFF), do this as follows: c d b Press ‘ON’/‘OFF’ button a once the electronic ignition sparker will be able to be heard.
REMOTE / THERMOSTATIC CONTROLLED OPERATION Automatic Timer Mode • In automatic timer mode temperature is regulated to the programmed level and time. • Time and day of week MUST BE set. STEP 1 STEP 2 10 UP A/M T UP OK P PWR A/M T DOWN OK P PWR DOWN 13 15 Step 1. With the controller turned ‘ON’, press and release the ‘A/M’ button on the LCD. Step 2. At any time press the ‘UP’ button increments of 1°C.
REMOTE / THERMOSTATIC CONTROLLED OPERATION Flame Height And Fan Speed The flame height and fan speed are not individually adjustable. Flame height and fan speeds are selected by the microprocessor according to the difference between the set temperature and the ambient temperature of the room. The fan speed automatically adjusts to the corresponding flame height. The fan speed is not able to be selected by the operator.
REMOTE / THERMOSTATIC CONTROLLED OPERATION STEP 6 STEP 5 STEP 4 10 10 UP A/M T OK UP P PWR A/M T DOWN OK UP P PWR DOWN A/M 16 15 OK T P PWR DOWN 15 Step 4. To select the ‘ON’ hour for ‘P1’ push the ‘UP’ button 10 or ‘DOWN’ button 15 until the desired hour is chosen, note that AM or PM is chosen by cycling through the 12 hour range. Step 5. Press the ‘OK’ button will flash. 11 to enter the selected hour and AM or PM. ‘TIME’ + ‘MINUTES’ + ‘AM or PM’ Step 6.
CUSTOMER INFORMATION - OPERATION MODES OF OPERATION TO TURN REMOTE ‘ON’ or ‘OFF’ • To turn ‘ON’ - press and release the ‘OK’ and ‘PWR’ Buttons at the same time, display will now include the setting temperature and the mode of operation. • To turn ‘OFF’ - press the ‘PWR’ Button only. MANUAL TEMPERATURE MODE • Temperature can be set at any level. • Time and day of week does not need to be programmed to operate.
HOW TO OPERATE YOUR HEATER TO BEGIN PROGRAMMING With the controller ‘OFF’, press and hold the ‘P’ button for 2 seconds to initiate programming. The LCD will display ‘PROG’. ‘Pd’ and the time at which the controller is currently set will flash. Period 1 can now be set. Setting the day of the week (days of the week flash) Step 1. Press and release the ‘UP’or ‘DOWN’ button to change the day of the week. Step 2. Press and hold the ‘UP’ or ‘DOWN’ button for 2 seconds to increase the day of the week by 1 day.
HOW TO OPERATE YOUR HEATER The controller is factory set, therefore synchronise will not be necessary, however if you have purchased the controller as a spare part then refer to the following. NOTE Initial setup, synchronising the controller to your Symmetry heater, required only if the controller is purchased as a spare or replacement part. Before proceeding with synchronisation ensure that the gas and electricity are connected.
HOW TO OPERATE YOUR HEATER MANUAL SWITCH MODE If you lose your remote controller or the batteries go flat you can still operate your unit in * ‘Manual Switch Mode’. 11 4 10 11 9 Step 1. Press ‘ON’/‘OFF’ button 11 until the sparker can be heard. The button is discretely located on the ‘Manual Control Switch Panel’ at the bottom right of the heater. 12 Bevelled Fascia 4 9 Square Fascia Step 2.
CARE AND MAINTENANCE Your heater needs very little maintenance, but the following information will help you to keep it looking good and working efficiently. DO NOT attempt to clean the heater while the appliance is hot or operating. IMPORTANT All parts of the heater can be cleaned using a soft, damp cloth. DO NOT use solvents or abrasives to clean any parts. DO NOT spray aerosols in the vicinity of the heater whilst in operation. DO NOT place articles on or against this heater.
TROUBLE SHOOTING TROUBLE SHOOTING CHECKLIST Not plugged in or turned off Mains power failure (Initial Install) Air in gas pipe Air in hose Ignition failure Flat battery for remote control Gas supply turned off Gas escape Inadequate flue system Insufficient gas pressure Log Misalignment Normal operation Remote not working Glass, Streaky lines Glass, Condensating Severe sooting Minor soot deposits Fan Not Working Probable Cause Smell of gas Fault Condition Burners fail to ignite Use the following
TABLE OF CONTENTS - INSTALLATION SPECIFICATIONS...................................................................................................................... 25 GENERAL SPECIFICATIONS .......................................................................................................................... 25 DIMENSIONS ............................................................................................................................. 26 HEATER LOCATION .....................................
SPECIFICATIONS GENERAL SPECIFICATIONS Models RDV3610ETR(N/L) / RDV3611ETR(N/L) Model Name Symmetry® Gas Log Flame Fire Features Balanced Flue Inbuilt Gas Space Heater Burning log effect Glass front Convection Fan, top warm air outlet Wireless Remote control/thermostat, 7 day programmable timer Installation Inbuilt only Combustion Method Ceramic top pan burner - bunsen burner type Flue Balanced Co-Axial Flue, Inner = 100 mm or 4 ‘Outer = 170 mm or 6 x 5/8’, for Flueing configuations refer page 30
DIMENSIONS 520 310 1090 715 MAIN BODY 750 775 149 845 500 400 995 890 1060 NOTE Rinnai Australia RDV3611ETR 538 538 Cavity Dimensions: * RDV3610ETR 534 RDV3611ETR 643 25 1155 668 RDV3610ETR 639 14 1110 Width: 1100 OUTER SURROUNDS BEVELLED FASCIA SQUARE FASCIA Height: 845 Depth: 600 All dimensions are in (mm) * Depth: Adjustable to allow for cladding material 26 Installation Manual
HEATER LOCATION LOCATION • When positioning the heater, variables governing the location are Flueing and Warm Air Distribution. • This heater must not be installed where curtains or other combustible materials could come into contact with it. In some cases curtains may need restraining. Refer to page 7 for additional safety consideration. • Mantles and surrounds can be added to compliment the design provided that they conform to the clearances shown in the drawings below.
HEATER LOCATION IMPORTANT Consult a qualified electrician if direct wiring is required as it must comply with the requirements of AS/NZS 5601 & AS 3000 and any other relevant local regulations. The electrical cord must not come into direct contact with the heated parts of the appliance or flue system. If the power cord is damaged and requires replacing, it must be replaced by a licensed tradesperson. It must be a genuine replacement part available from Rinnai.
TV AND ORNAMENTATION WARNING INSTALLATION OF TV OR ORNAMENTATION ABOVE THE HEATER CAUTION The temperature of the wall surface directly above the appliance is elevated and may discolour paint finishes or distort vinyl wall coverings. For durability of surfaces you should contact the relevant manufacturer for their specification.
FLUE INSTALLATION CONFIGURATION FLUE INFORMATION - ABEY® FLUE SYSTEM All measurements are in (mm) For vertical and vertical offset flue installations a baffle plate will need to be fitted Total Flue length not to exceed 5400 0 50 Only one 90° change of direction allowed on any installation.
FLUE INSTALLATION CONFIGURATION TYPES OF FLUE INSTALLATION The types of suitable flue configurations are shown above. Other flue configurations are not suitable. Suitable flue components are shown below. Other flue components not shown are not suitable. For full details regarding flue assembly and installation refer to the ‘Simpson Duravent’® “DirectVent Pro” Installation Instructions supplied with the flue components.
FLUE INSTALLATION CONFIGURATION FLUE INFORMATION - ABEY® FLUE SYSTEM Pipe length 48 inch - 46DVA-E48 (1200mm) Abey® Order Code: DV902 Pipe length 24 inch - 46DVA-E24 (600mm) Abey® Order Code: DV904 Pipe length 12 inch - 46DVA-12 (300mm) Abey® Order Code: DV906 Pipe length 9 inch - 46DVA-09 (230mm) Abey® Order Code: DV907 Adjustable Pipe Length 11 - 14 inch - DV911B (275 - 375mm) Abey® Order Code: DV911 90° Elbow - 46DVA-E90 Abey® Order Code: DV990G 45° Elbow - 46DVA-E45 Abey® Order Code: DV945G High Wind
HEATER INSTALLATION HEATER INSTALLATION OVERVIEW READ THIS MANUAL THOROUGHLY AND GAIN A FULL UNDERSTANDING OF THE REQUIREMENTS BEFORE UNDERTAKING INSTALLATION. IMPORTANT Step 1). CONSTRUCTING THE FRAME Step 2). UNPACK THE APPLIANCE AND FASCIA COMPONENTS Step 3). PREPARING THE APPLIANCE FOR INSTALLATION Step 4). INSERT AND FIX THE APPLIANCE TO THE FRAME WORK Step 5). CONNECT FLUE AND INSTALLING THE FLUE RESTRICTOR *Flue restrictor required for vertical and vertical off-set flue installation.
HEATER INSTALLATION 3. Remove the ‘Lower Horizontal Cover Panel’ 6 and the ‘Manual Control Switch Panel’, 7 . Ensure you disconnect the RJ45 Connector from the manual control switch 4a , before pulling this panel away. (Bevelled Fascia model only. 8 Typical 2 places 6 7 4a 4. Extend and fasten the Lintel Stand-Off Brackets WARNING 8 RJ45 Connector . 240 VOLTS, RISK OF ELECTRICAL SHOCK! Before proceeding ensure the appliance is disconnected or isolated from mains power. Step 4 .
HEATER INSTALLATION Step 5. CONNECT FLUE AND INSTALLING THE FLUE RESTRICTOR Connect the Abey® Flue to the flue outlet at the top of the appliance. A flue restrictor is required for Vertical and Vertical Off-set installations. If a flue restrictor is required install as follows: Step 1. Remove the pilot cover panel by tilting up and back and lifting out from its location slots. Step 2).
HEATER INSTALLATION Step 6 . CONNECT THE APPLIANCE TO CONSUMER GAS PIPING The gas inlet connection is located at the bottom front left of the appliance, 1. Remove the brass nut from the 1/2” flared threaded gas inlet located at the bottom left side of the appliance. Refer to ‘front view’ in drawing below, ensure the brass nut supplied is used. 2. Attach the gas supply pipe to the appliance gas inlet and tighten. 3. Leak test the connection.
HEATER INSTALLATION Piece 1. Log with rock attached. Rock end and left hand bottom edge into burner body locate this piece. Piece 2. Long curved log. Location on the front left bottom edge and the rear end bottom edge into the burner body recess. Piece 3. Stocky chipped log. Location is flat on the rear bottom edge into the burner and nestles on the top of ‘Piece 1’. Piece 4. Branching Segment. Nestles in ‘U’ shaped groove with a keyed section into the burner, the front rests on ‘Piece 2’ Piece 5.
HEATER INSTALLATION Step 10. COMMISSION THE APPLIANCE WARNING 240 VOLTS, RISK OF ELECTRICAL SHOCK! When performing the commissioning, the appliance electrical power will need to be connected. Exercise CAUTION as there is potential for electric shock from the exposed wiring and circuitry. DO NOT leave the appliance unattended when power is connected and the panels are removed. Installation and commissioning must be carried out by an Authorised person. Wiring inside this appliance may be at 240V potential.
HEATER INSTALLATION Step 11. REPLACE PANELS When satisfied that the appliance is igniting and operating correctly, replace install horizontal cover panel and the manual control switch panel in reverse order of ‘Step 3’ page 34. NOTE: If using the Square Fasica and surround assembly ensure you connect the RJ45 extension lead supplied with the Square assembly and allow it to dangle outside the heater. Step 12. COMPLETE THE CLADDING Fit the remainder of the cladding.
HEATER INSTALLATION Step 13. FIT THE SURROUND For Bevelled Surround - Replace the Surround item 3 by replacing the 2 retaining screws located on the inner left hand and the two screws on the inner right hand sides of the burner box. For Square Surround - Connect the RJ45 extension lead the manual control switch at the top right of the Surround.
HEATER INSTALLATION ABNORMAL FLAME PATTERN The Rinnai Symmetry® heater has a distinct flame pattern. This should look the same every time you start your heater, after an initial warm up period of approximately 20 minutes. Abnormal flame performance and/or pattern can indicate a problem with your heater, such as blocked gas injectors or the artificial logs/burn media have shifted from when the heater was first installed. There are some warning signs that could indicate a problem.
WIRING DIAGRAM WIRING DIAGRAM AC 230V -240V 50 Hz ACTIVE NEUTRAL OH SWITCH (BROWN) (GREEN) (GRN/YLW) IGNITION PACK 579 DBC SIT Sparker Earth 1 2 (BROWN) FLAME ROD TEST CONNECTION (BROWNN) Flame Rod Sparker (YELLOW) (YELLOW) CONTROL PANEL RECEIVER CABLE CAT 5 Modulating Coil (Gas Control) (BLUE) (GREY) (WHITE) (GREY) (BROWN) High Speed Medium Speed (BROWN) (BLACK) FAN MOTOR (RED) 1 FUSE 3A 250V (RED) 2 (BLUE) (BROWN) (BLUE) (BLACK) 12 11 10 9 8 7 6 5 4 3 2 1 (GRN/YLW) 1 2 (B
CHECKLISTS INSTALLATION AND COMMISSIONING CHECKLIST • Complete the Installation Check List and the Installer details below. • Instruct customer on the Symmetry® operation. • Ensure the customer understands the content of this manual. NOTE Advise the customer that during the initial burning period of approximately 2 hours, some smoke and smell may be experienced. During this period the heater should be operated on ‘High’ and the space being heated should be well ventilated.
CONTACT INFORMATION Australia Pty. Ltd. Internet: www.rinnai.com.au E-mail: enquiry@rinnai.com.au ABN 74 005 138 769 Head Office National Help Line 10-11 Walker Street, Braeside, Victoria 3195 P.O. Box 460 Tel: (03) 9271 6625 Fax: (03) 9271 6622 Tel: 1300 555 545* Fax: 1300 555 655* *Cost of a local call Higher from mobile or public phones. Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance.
