Installation Manual
62 Rinnai Tankless Rack System (TRS) Installation Manual
What is Covered?
The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is installed
and operated according to Rinnai wrien installaon instrucons, subject to the terms within this Limited Warranty
document. This Limited Warranty applies only to products that are installed correctly in the United States and Canada.
Improper installaon may void this Limited Warranty. It is recommended that a trained and qualied professional who
has aended a Rinnai installaon training class complete your installaon. This Limited Warranty coverage, as set out
in the table below, extends to the original purchaser and subsequent owners, but only while the product remains at
the site of the original installaon and terminates if the product is moved or reinstalled at a new locaon.
Item Period of Coverage (from date of purchase)
Tankless Water Heaters Refer to the Water Heater Installaon and Operaon Manual shipped with your
system for complete warranty details on your Rinnai Tankless Water Heater.
Rack and Components
1 Year
What Will Rinnai Do?
Rinnai will repair or replace the covered product or any part or component that is defecve in materials or
workmanship as set forth in the above table. Rinnai will pay reasonable labor charges associated with the repair or
replacement of any such part or component during the term of the labor warranty period. All repair parts must be
genuine Rinnai parts. All repairs or replacements must be performed by a qualied professional who is properly trained
to do the type of repair.
Replacement of the product may only be authorized by Rinnai at its sole discreon. Rinnai does not authorize any
person or company to assume for it any obligaon or liability in connecon with the replacement of the product. If
Rinnai determines that repair of a product is not possible, Rinnai may replace the product with a comparable product at
Rinnai’s sole discreon. The warranty claim for product parts and labor may be denied if a component or product
returned to Rinnai is found to be free of defects in material or workmanship; damaged by improper installaon, use or
operaon; or damaged during return shipping.
How To Obtain Service
For the name of a trained and qualied professional, please contact your place of purchase, visit the Rinnai website
(www.rinnai.us), call Rinnai at 1-800-621-9419 or write to Rinnai at 103 Internaonal Drive, Peachtree City, Georgia
30269.
Proof of purchase is required to obtain warranty service. You may show proof of purchase with a dated sales receipt, or
by registering within 30 days of purchasing the product. To register your Rinnai Tankless Water Heater, please visit
www.rinnai.us. For those without internet access, please call 1-800-621-9419. Receipt of registraon by Rinnai will
constute proof-of-purchase for this product. Registraon of product installed in new home construcon may be
veried with a copy of the closing papers provided by the inial home buyer. However, registraon is not necessary in
order to validate this Limited Warranty.
What Is Not Covered?
This Limited Warranty does not cover any failures or malfuncons due to the following:
• Accident, abuse, or misuse
• Alteraon of the product or any component part
• Misapplicaon of this product
Limited Warranty
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